Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHonestly, a fantastic team with Sophie at the heart. From the beginning she was very professional patient and helpful. Speaking to both solicitors and the same time updating me on every step. Email responses were always quick even in the evenings at times.
Thank you for your support Sophie.
Hosam · 13 April 2025
Agent replied · 29 October 2024
Thank you for your 5* review Hosam. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSukie made my first time buying experience really easy and pleasant. He explained everything in detail and he made sure I understood everything before committing to anything, great guy highly recommend this branch and the girls were brilliant and welcoming.
M · 1 April 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSukie has been dealing with me for a long time, over many different potential house purchases. He has helped me out throughout them all & I am glad to see I’ll be sticking with him in the future! Thank you!
Sean · 1 April 2023
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to bairstoweves on purchasing my home they have been amazing throughout highly recommend thank you to Kelly Morgan and millie best agents in birmingham
Muhammad · 7 March 2024
Agent replied · 5 June 2024
Muhammad Ghufran Khan thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve had a great experience with Bairstow Eves (Acocks Green). Sukie my mortgage advisor has been amazing and has helped reduce the stress that comes with buying your first home. I would definitely recommend as i’ve had a very good experience so far.
Rawiyah · 13 June 2025
Agent replied · 13 April 2026
We are thrilled to hear that you've had an amazing experience with us at Bairstow Eves (Acocks Green)! Sukie is an incredible mortgage advisor and we are happy to have helped reduce the stress of buying your first home. Thank you for the recommendation! #happycustomer #realestategoals
Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would definitely recommend Bairstow Eves Acocks Green. Sophie, Jess and Kelly were all fantastic and so helpful throughout the moving process. I am really happy with the service I received from you so thank you all!
Janet · 31 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleGreat service. The whole team were great. Morgan was especially helpful and quick to respond to any queries.
Tanveer · 27 June 2024
Agent replied · 29 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team Tanveer. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKelly Smith from Bairstow Acocks Green Agency is ACE. Lovely smile and very friendly and accommodating. Great Team work between Sukie and Kelly to help transition my mortgage though before the 0.5% Interest Rise on the 4th of August 2022. Thank You Both.
David · 3 September 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our house last year (2020) with Bairstow and would recommend them time and time again. Jess and Sophie were helpful, responsive, patient and extremely knowledgeable. Although buying a house is one of the most stressful things you can do, these guys definitely made it easier!PositiveResponsiveness, Quality, Professionalism, Value
Amy · 11 June 2021
Agent replied · 10 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt's been a pleasure working with Jessica and the team. It's clear they take pride in their roles and go the extra mile. They give a personal service and have a really caring attitude, taking the time to listen to your needs and requirements. Their service is first class and are fully recommended.
J · 6 August 2020
Agent replied
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI’m happy too give Bairstow Eve a five star. I have been dealing with Aleena Iftikhar and Jess Barry. They have both been very professional and knowledgeable in their roles. They have answered all my enquires and even be flexible too accommodate my availability.
I will always recommend Aleena and Jess.
Gurjit Samrai
Gurjit · 30 July 2020
Agent replied
Thanks for leaving a amazing 5* review and kind words accompanying it. Your recommendation is appreciated. Best wishes, Lucy
★★★★★ 5/5
GoogleDid a brilliant job selling my property. Massive thank you to sophie and jess who were more helpful than my solicitor.
My house was valued, photos taken, advertised and an offer accepted in just over a week.
The communication from them was brilliant.
Sophie was great in getting it completed.
Gary · 14 March 2021
Agent replied
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to all the team at Bairstowe Eves, Acocks Green. A huge thank you to Jessica Barry for making the whole process of selling and buying so much easier for us, nothing is too much trouble and her help is invaluable. Would highly recommend. *****
Angela · 19 July 2024
★★★★★ 5/5
GoogleHighly recommended sukhweer and his team they are excellent and amazing professionals
They help and guide in each and every aspect great service
Iqra · 31 October 2025
Agent replied · 30 December 2025
Thank you for sharing your experience with Sukhweer and our team! We pride ourselves on providing excellent and professional service, and we're thrilled that we were able to guide you in every aspect. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKelly has been amazing! From arranging our mortgage, conveyancer and additional viewings! Thank you Kelly. We're grateful to be purchasing our first home. Your a credit to Bairstow Eves! Thanks to Suki also who explained the whole mortgage process.
Azim · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSukie! Sukie got back to me within hours with the best mortgage offer. Then when I found my beautiful house he got me in to see him the next day for my application. Explained everything clearly so I understood as a first time buyer. Did everything before I even asked him to. I am beyond happy. This man helped me get a house which is MINE and I will pass on to my children. THANK YOU SUKIE!
Chelsea · 30 June 2023
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally great experience! Both Millie and Morgan were really helpful with facilitating everything for us.
Aleisha · 12 May 2024
Agent replied · 6 February 2025
Thanks Aleisha Qasir for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally great experience! Both Millie and Morgan were really helpful with facilitating everything for us.
Aleisha · 6 May 2024
Agent replied · 5 June 2024
Thanks Aleisha Qasir for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMorgan was very helpful throughout the process..
Great service and support.
Mohammed · 14 July 2024
Agent replied · 16 July 2024
Thanks Mohammed for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI rang about a property these people had listed on Saturday at 10.30am Nobody answered voicemail message saying leave a message we will call you back . Despite publishing being open 9-4 . I did not receive a call back . I rang again on Monday at 9.45 am as I still hadn't had a call back . The lady who answered the phone told me they had been in a meeting and would take the messages in alphabetical order . Wow that must have been a long meeting if it went on from sat am till Monday am. I received a call back an hr later.
Firstly can I just say I have never ever been called "darling " or "love" by an estate agent in my life . The lady on the phone was very very loud and very very condescending. I was told there are viewings today . Would I like to go ? Maybe if I'd been told this on Saturday I could have arranged something but I was abroad for a few more days . "Oh OK enjoy your holidays " I was told .
For your information lady some people go abroad on business not Benidorm where we might expect to find someone of your ilk.
I really hope the vendor of the house sees this . He missed out on a very serious no chain buyer through his unlucky choice of this crowd as his estate agents .
James · 2 March 2023
Agent replied · 30 July 2023
Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@countrywide.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer.
★★★★★ 5/5
GoogleHighly recommended estate agent. The whole team was proactive specially Morgan.
Highly recommended Mortgage advisor Sukie.
Syed · 6 April 2024
Agent replied · 5 June 2024
Syed Fakhar Abbas Bukhari thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI, 1st time met Mr Sukie, mortgage consultant, he is very friendly, polite and good knowledgeable about banking industry, he did mine remortgage nd he found and changed cheap home insurance as well, and saved mine good money. I'm quite happy what he done for me, wishing him very bright future and more success. Nilay Gohil
Nilay · 23 August 2024
Agent replied · 24 August 2024
Many thanks for your marvellous 5* review and thanks for your kind words regarding our mortgage services and Mr Sukie. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleWas extremely pleased with the level of customer service received from MIllie, Morgan and Sophie. They were in constant contact with throughout the whole process and keep me updated with my sale. Keep up the good work girls!
Emlyn · 13 April 2025
Agent replied · 23 December 2024
Many thanks Emlyn for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleReally good experience with Kelly and team. I recommend not using the recommended solicitors. They were hopeless and tried to over charge multiple times.
Nicholas · 20 August 2023
Agent replied · 27 August 2023
Thank you for taking the time to leave us this amazing recommendation and review. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
