Trusted Agent profile · Birmingham, West Midlands
Verified
★★★★★
297 reviews across 1 platform
550 Walsall Road, Great Barr, Birmingham, West Midlands, B42 1LR
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Birmingham, West Midlands, at 550 Walsall Road, is rated 4.6 out of 5 across 297 reviews on 1 platform, including 297 Google reviews rated 4.6.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleBarstow eves Acocks green valued my property at more then their competitors did and managed to get Me even More money on top. They were quick, Professional and pleasant with it. Kelly and her team always felt available and approachable. Highly Recommend
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience buying my first house Kelly Morgan Megan was amazing they guided me through the the purchase and was there for everything. Sukie did my mortgage and was the best advisor I had ever spoke to. Highly recommend bairstow eves
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a first time buyer, Sophie (and Kelly/rest of the Branch) were incredibly friendly, efficient and professional throughout the process. Sophie provided help and guidance when I needed it and often went above and beyond, truly a great service. I would recommend Sophie / the Acocks Green Branch to anyone looking to buy a house
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI had an excellent experience working with Sukie Purewal at Bairstowe Eves. From the very beginning, he was professional, responsive, and provided excellent communication. He took his time to explain all my options clearly and made what could have been a stressful process feel smooth and manageable. I would definitely recommend his services!
Thank you for your glowing review! We are thrilled to hear that Sukie Purewal provided you with excellent service during your time at Bairstowe Eves. Our team always strives to make the process as stress-free as possible for our clients and we are delighted to know we succeeded. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleHighly recommend using bairstow eves. Sophie was always only a phone call away and doing all the chasing for us making our purchase as easy as possible. She was really understanding to our situation and very supportive throughout the sale right till the end. Thank you Sophie, jess and the rest of the team for all.PositiveProfessionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team were extremely helpful with my sale. The situation with the covid made things extremely difficult for me , Sophie Heppenstall helped eleviate all the stress of actually selling a property in these strange and stressful times. Jess and the team from Bairstows Acocks Green are definitely an estate agents that I would recommend to anyone selling their propertyPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSukie is a brilliant mortgage consultant and a good guy in general. He sourced a great deal and got it done asap even though he was very busy. I will continue to use and refer his services a long long time. Thanks again Sukie Abdul Jamil
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
5/5
GoogleI was referred sukie by my work colleague and I can definitely say he lives upto his reputation. Great person and very knowledgeable 100% will refer to my friends and family. Thank you sukie
Thank you for the glowing review! It's always a pleasure to provide excellent service to our customers, and we are so grateful for your referral. We look forward to serving you and your friends and family in the future. Best Wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI came to Sukie through a family member who recommended him to my dad, and honestly. I was not disappointed at all. …
Thank you for the glowing review! We are so happy to hear that you had a positive experience with Sukie and our team. We strive to provide excellent service and make the mortgage process as stress-free as possible. Thank you for choosing … More
5/5
GoogleI’d highly recommend Sukie for mortgage brokering services. Sukie ensured I understood each step of the purchasing process, got a competitive rate for my mortgage and gave useful advice and recommendations. I will engage Sukie’s services again for future purchases.
Thanks for the wonderful recommendation and 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMy brother recommended to go with Bairstow Eves in Acocks Green when we were looking for our property. Glad to say it went very smooth in purchasing our first home. I would like to give a big thanks to Sophie who went above and beyond and always responded to queries/question immediately.
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing service from Sukie, always available to help and give the best advice. Got me a brilliant re-mortgage deal for my property and has been supportive throughout the process. Fully recommend using this company and the man Sukie himself, will definitely be here again for my next mortgage.
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleThe staff were great for me throughout my sale. They sold the house quickly and always kept me informed of what was going on. Even better during the after sale process they were great at chasing down solicitors and making sure the process continued to move. Would happily recommend this branch to others.
Many thanks for your fantastic 5* review and recommendation Oli. We're thrilled to hear that you had a positive experience with our team and that we could assist you throughout the sale and after-sale process. Best regards, Lucy, Customer Relations Team
5/5
GoogleWe had used sukie as our mortgage broker, he was very good . He guided us throughout the process, and was responsible, all staff was very good and They assisted me in finding the perfect home, this was our first house , and he made the process very easy going, thanku you all.
Thank you Manpreet for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
1/5
GoogleOnce the manager knew i was going to give asking price as I told her before viewing she increased the asking price by £10,000 as soon as she got off the phone, this is not ethical business practice, they think the buyers are stupid in pursuit of squeezing out money for the sellers. In this instance they did this to someone who wouldn't now even consider the property because of the management of the estate agents which is unethical. If it went through bidding against another interested buyer and price went up that is the nature of the sale, however for them to be so bold and take me for a fool is laughable and disappointing from a brand we see everywhere. They think every buyer is fool and now you have lost a customer. So who is the fool now. When you make money for your firm ethically its a win win for everyone involved but doing it in a dodgy way just ruins the reputation of the brand i nor none of my friends will use this firm in future.
Hello Junaid, Since your comments you have reached out to us via review@countrywide.co.uk where it has been explained that unfortunately the property in question was advertised initially at the wrong price for a very short period of time. Once this error was noted, it was corrected and we have apologised for any upset or confusion this has caused. Kind regards, Scott @ Customer Care.
5/5
GoogleA big thanks you to Sukie, who managed to help me out even with sort notice. Absolutely Brilliant service, kept me up dated every step of the way. Would definitely be going back to sukie in the future. Highly recommended anything mortgage related to see Sukie. Thanks again
It is wonderful to read another 5* review about our local team which I will ensure is passed on to them. Thank you for taking the time to leave your comments! - Scott @ Customer Relations.
5/5
GoogleFantastic service delivered by Sukie ( Mortgage Broker). Sukie was suburb from start to finish, dealing with all my queries quickly. I have used Sukie for both my residential and BTL properties, he has taken the stress out the process and found me the best deal possible. Would highly recommend.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleKelly Smith is very supportive and professional who helped me in my first property purchase. My mortgage consultant Sukie is also very professional and helpful too. I would like to thanks to Bairstow Eves Acocks green team for their services and support who helped me in my dream home purchase.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
3/5
GoogleI received a call back from an estate agent after enquiring about a property. I thanked her and explained my situation, including my budget and that I’m a cash buyer looking to purchase outright. Unfortunately, the call wasn’t helpful, I wasn’t given any property suggestions, next steps, or meaningful engagement. When I asked if I could be added to a mailing list for properties that fit my criteria (something I know estate agents regularly do), she said they don’t do that due to GDPR. Her tone came across as dismissive, and the conversation left a poor impression, especially considering I’m a serious buyer. I’ve had positive experiences with this agency in the past, which is why I have rated 3 stars.
5/5
GoogleCan't thank Sophie enough, after being for sale with another agent who's only advice was to drop the price I really appreciate the time and patience Sophie and the team put into looking after us but also chasing people way up the chain that was beyond their responsibility. I would recommend them to anyone, thank you ladies!
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleIt's been a pleasure working with Jessica and the team. It's clear they take pride in their roles and go the extra mile. They give a personal service and have a really caring attitude, taking the time to listen to your needs and requirements. Their service is first class and are fully recommended.PositiveResponsiveness, Quality, Professionalism
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
5/5
GoogleAleena and Sofie of Bairstow Eves Acocks Green did a great job of arranging a package of seamless process required one of my properties.From the first viewing until completion Aleena was fantastic! She made the process of buying a house very simple and painless. I experienced first class customer service and speedy completion. I would highly recommend Aleena and Bairstow Eve!
Thank you for your 5* review of the seamless service you received from our dedicated team. Best wishes Emma
5/5
GoogleReally pleased with the service from these guys. Really committed to getting the best they could for me and happy to explain everything in very simple terms as I didn't understand half of it! They have a lot of patience! Huge thank you to Sophie in particular who really is the jewel of that place and deserves a pay rise! xx
HI Gemma, thank you for your wonderful 5* review of your experience with Sophie and the team at Bairstow Eves. Best wishes, Tracey.
5/5
GoogleHonestly, a fantastic team with Sophie at the heart. From the beginning she was very professional patient and helpful. Speaking to both solicitors and the same time updating me on every step. Email responses were always quick even in the evenings at times. Thank you for your support Sophie.
Thank you for your 5* review Hosam. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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