Bairstow Eves Birmingham reviews

★★★★★ 5/5

Google

Millie was an incredible help and source of support throughout my house purchase. She would chase up Solicitors and keep me regularly updated throughout the buying process. Very good estate agents overall. Thank you for your help!

Aimen · 13 April 2025

★★★★★ 5/5

Google

I met Kelly during my property viewing, she is kind , friendly and understanding. Kelly replies to and answers all queries effectively, she is very professional and good at her job, Sukie is also the mortgage broker who works for countrywide alongside Kelly at bairstow eve. Through my experience with Sukie in terms of my mortgage advice and application, he is the best in the game. Sukie is very professional, kind and understanding. Sukie has helped me so much and I am grateful for his help. I have recommended both of them to other people that are looking to buy a house. They have a good team I cannot recommend enough.

Faree · 14 September 2022

★★★★★ 5/5

Google

I met Kelly during my property viewing, she is kind , friendly and understanding. Kelly replies to and answers all queries effectively, she is very professional and good at her job, Sukie is also the mortgage broker who works for countrywide alongside Kelly at bairstow eve. Through my experience with Sukie in terms of my mortgage advice and application, he is the best in the game. Sukie is very professional, kind and understanding. Sukie has helped me so much and I am grateful for his help. I have recommended both of them to other people that are looking to buy a house. They have a good team I cannot recommend enough.

Farzana · 3 September 2022

★★★★★ 5/5

Google

Sold my house through bairstow eves from the moment Kelly came to value my house I knew it was the right choice they sold it within the week and all the girls was there whenever I had any questions. I would defiantly recommend Kelly, Megan and Morgan to family and friends. If you are looking to sell your house go for bairstow eves are the agent to go with. Sam

Sam · 9 July 2023

★★★★★ 5/5

Google

I,m very pleased with the work of Mrs Jessica Barry and her team including Sophie Heppensall ,they are very nice,warm and professional people.With all their professionalism they tried to advertise and sell our property with positive effect .The ladies were available all the time for advice and assistance .They were also interested in preventing the lawyers from extending the terms of the sale.I highly recommended this agency and in the future I would entrust this agency with selling my property again.Thank you very much to the manager Jessica and the whole team .We can honestly say that thanks to Mrs Jessica's thrift,our property was sold.

Grazyna · 30 July 2022

★★★★★ 5/5

Google

I’ve had a great experience, Kelly smith has helped us make our dream come true she has been so helpful in all the ways possible we couldn’t be any more happier. Thankyou for all the service and support you have provided us in getting our dream home. I was loosing hope finding the right house and actually being able to get a house that was right for me and my family but Kelly made it all happen for us when I was giving up. She showed genuine care and happiness which has made the experience even better.

Anonymous · 30 July 2022

★★★★★ 5/5

Google

Sukie is a consummate professional! He is extremely thorough and efficient and kept me informed throughout my mortgage application. He clearly communicated each step and then followed this up with emails which confirmed our conversations. This enabled me to have a record of all of our transactions. I found Sukie extremely reassuring and honest! I had previously had a bad experience with my bank but he was determined to put me at my ease and inspired confidence. There was never any rush when we discussed my options. He presented my choices and gently advised, always with my specific needs being taken into consideration. In this way, Sukie guided me towards the best option for me. I have no hesitation in recommending Sukie and Bairstow Eves!

Janet · 30 July 2022

★★★★★ 5/5

Google

Absolutely amazing support from Kelly she was brilliant from the day we met her to the day we actually completed the sale of our new home. The day the completion went through she was the only one in the office waiting for us to hand us our keys this was well after 4pm. She promised to find us a house and she delivered. There was some drama which made it extra difficult during the sale of the house but Kelly stayed with us and her support was reassuring and much needed to guide us over the finishing line. This is our first home and once we have made the minor adjustments to it, it will be just the way we want it. So a great big Thank You to Kelly, Sophie who jumped on board while Kelly was not working. Bairstowes are a amazing estate agent with an exceptional member of staff. Thank You so much loads of love from Me Gita and our two boys who love the house by the way.

Prakash · 30 July 2022

★★★★★ 5/5

Google

After a terrible experience with a estate agent I was reluctant to even go back to market but Jess and her team were amazing and kept me informed all the way always answered the telephone and were beyond helpful throughout the complete process I could not recommend highly enough if you are local to Acocks green then this is the only estate agents I would trust they get the job done amazingly and won’t let you down unlike there local rivals. They go above and beyond what is necessary and more importantly they truly care about you and your experience. Thankyou Jess and team x

Yvonne · 30 July 2022

★★★★★ 5/5

Google

Can't fault them. Main dealings were with Jess & Sukie the mortgage broker, Although I was the purchaser not the vendor Jess couldn't do enough for me. Always on hand whether I called in the office or contacted by phone or email. Communication was brilliant. Sorted many issues out for me throughout the whole house purchase. both of them were helpful and friendly.

Mo · 31 October 2025

★★★★★ 5/5

Google

I cannot thank Sophie enough for her professionalism and calm demeanour during a very difficult first time purchase. Sophie remained available for queries throughout the process even though she has a very busy schedule. She chased the sellers solicitors for me and always provided me with clear updates. If anyone is looking to purchase a new home or sell their current one in Birmingham look no further than Bairstow Eves in Acocks Green. I cannot recommend Sophie highly enough.

K · 30 July 2022

★★★★★ 5/5

Google

Beyond their expertise and professionalism, Morgan and Kelly were amicable and kind throughout my home buying process. They answered all my questions and even sped up the process to ensure my transaction didn’t fall through. The home buying process can be daunting, but Morgan and Kelly were fantastic every step of the way! Could not recommend a better estate agent. Thank you Bairstow Eves!

Tanjina · 24 October 2023

★★★★★ 1/5

Google

Had the worst experience while buying a house with them. The seller pulled out right before the exchange, and these people had the guts to help him by asking me for more money for the house price. When we decided we were not going to increase a single penny, they very quickly said the next day that the seller is ok for what he was getting and I was like nope I am out now, this is because i can't trust such people who can't keep their words, we never know he might change it again . We also believe it was Bairstow and not the seller who increased the house price before exchange just to get a move on the exchnage a bit quicker, little they know it was the sellers solicitor who was delaying the whole process. Either way, helping a seller who can't keep his words must be the worst houseing agents in the market. I lost thousands cause i paid the mortgage application fees plus the survey fees along with my solicitor fees. I will never ever use them or recommend them to anyone.

Arc · 13 April 2025

★★★★★ 5/5

Google

I would like to give a massive thank you to Sukie from Bairstow eves, he has been our right hand during our journey start to finish. He knows what he’s talking about and always gave us the best options, he was welcoming and comfortable to speak with. Whenever we needed any help he was always available and was swift with his responses. We were confident with him and he made our whole experience brilliant. Thank you Sukie!

Waqas · 30 July 2022

★★★★★ 5/5

Google

Jessica was very helpful in the service I required from the agency. Very efficient in the very short amount of time I gave her to help with my evaluation query. Thanks Jessica. Alexander Thomas..( Paulos).

Lab · 21 February 2025

★★★★★ 5/5

Google

I would definitely recommend Bairstow Eves Acocks Green. Sophie, Jess and Kelly were all fantastic and so helpful throughout the moving process. My solicitors were a little slow so having the team on hand to chase them rather than me having to call them myself all the time was a real help. I am really happy with the service I received from you so thank you all!

Belinda · 1 May 2023

★★★★★ 5/5

Google

I would like to express how brilliant Kieron, Sophie and Jessica at Bairstow Eves estate agents in Acocks Green were in completing the sale of my first house this week. Their tenacity and persistence in chasing responses from two very poor sets of Solictors involved in the house sale over several weeks was fantastic and we cannot thank them enough. Like most people I only tend to do reviews when I’ve got something to complain about. In this case I cannot recommend them highly enough - fabulous support.

Laura · 7 October 2021

★★★★★ 5/5

Google

I want to thank Sukie for helping me with the purchase of my first home. He helped me through the whole process and now me and my family have our perfect home. I have to admit buying our first home is so daunting but very pleased with everything and will definitely be recommending bairstow eves to family and friends and will come back when we look at our next purchase :)

Kelly · 2 December 2022

★★★★★ 5/5

Google

Meeting Sukie was the best thing that I could have done - got my mortgage sorted, communicated throughout, clear and expert advice! We are soo grateful for him and his work which saved us tons of headache whilst getting us a great rate. Thank you Sukie

Faryal · 18 July 2024

★★★★★ 5/5

Google

It all started as an idea, and then it became a thought, that has pushed me to go and see a few houses. When I first seen the house, it felt like home the moment i stepped trough the front door. The owner was absolutely lovely and she understood where I came from and what battles will lie ahead of me. 3 hours later, the one who has become a side kick in my journey of purchasing my first home, Sophie, rang me and told me that they have accepted my offer and that they were willing to wait for everything to be perfect. Since my journey started in July, until March, every day, every hour and every minute, Sophie has been there with advice and support for any questions that I had. It has been a scary journey doing this alone, but I felt safer because I knew that Sophie would be at the other end of the line or replying my emails with my silly questions. I cannot, cannot thank Sophie and everyone in the Acocks Green branch for all the help and emotional support that they gave me in this journey! They have been professional, friendly, supportive, knowledgeable and fast in every query that I had! Soph, you’ll always be my little sunflower! 🌻 Your energy and support has meant a great deal for me! Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Elena · 19 July 2021

★★★★★ 5/5

Google

I would have no hesitation in recommending Jess and her team at Bairstow Eaves. I bought and sold my house with Bairstow. Jess was super helpful when I was selling my house as there were many additional challenges including moving countries and selling through a pandemic. Jess went the extra mile to make sure that I was aware of what was going on; her regular communication was so very much appreciated. She was on top of things when problems arose with the pandemic and helped push things through for me. I can't say enough for all that she did to make things run as smooth as possible. Thank you Jess.PositiveResponsiveness, Quality, Professionalism, Value

Rachael · 14 July 2021

★★★★★ 5/5

Google

I’m just going to get straight to it and say the whole process of buying a house was easy thanks to Sophie Heppenstall. This woman is without a doubt the success of this estate agent. She helped me throughout the whole process, she communicated with me constantly about paperwork, I knew I could trust her. She made me feel comfortable about buying through their agents. Even during the whole COVID 19 process she still managed to successfully help me. I waited for 2 years to buy a house, I tried other agents before this one and I will honestly say no one helped me like she did. If anyone decides that they would like to buy a house one day, then go to Bairstow Eves and ask for Sophie. I’m telling you, your in safe hands. Thanks Sophie for everything, stay safe!PositiveResponsiveness, Quality, Professionalism, Value

Ali · 24 June 2021

★★★★★ 5/5

Google

i used Sukie for my mortgage and i can now gurantee we wont use anyone else! We helped me find my house, helped me offer on the property and help secure through another estate agent as i was unsure how to do this myself. He them found me a great rate and kept checking to see if reduced after the mortgage offer which it did and saved me more per month! Top guy and we are soo grateful for your help! Thank you again Zakaullah and family

Zakaullah · 5 February 2025

★★★★★ 5/5

Google

If the option to leave more than 5 stars was possible I most certainly would have left more. From the first meeting with Jess the Branch Manager, we knew she was the person we wanted to act for us in the sale of our property. We had already had two other Estate Agents out before Jess, but there was no doubt in our mind who we were going to go with. Through out our whole experience, everything has been dealt with very professionally & efficiently. Whenever I have phoned with questions/queries, Jess and her team, (big shout out to Sophie who I have dealt with as much as Jess) have always been extremely pleasant, nothing has been to much trouble, and if I have phoned and had to leave a message, I have always had a call back the same day from either Jess or Sophie, in response to my message. I have been kept uptodate all through the process, either by phone or email. It's been a stress free process from start to finish and would highly recommend them to anyone who was thinking of selling a property. Thanks so much Jess, you & Sophie have been a couple of stars.PositiveResponsiveness, Professionalism

Lorraine · 6 June 2021