Trusted Agent profile · Birmingham

Acres Birmingham reviews

4.7

★★★★★ Excellent

133 reviews across 3 platforms

921 Walsall Road, Great Barr, Birmingham, B42 1TN

Acres's office in Birmingham, at 921 Walsall Road, is rated 4.7 out of 5 across 133 reviews on three platforms, including 130 Google reviews rated 4.7.

Google logo

4.7 / 5

130

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

I recently bought my house from Acres Great Barr. It has taken me a while to write this review, but couldn't recommend them enough!! Katie and Chris were fantastic, they helped me complete the sale before Christmas and were so helpful and quick to respond throughout the sale. Thank you Katie and Chris.PositiveResponsiveness, Quality, Professionalism, Value

Frank · 13 June 2021

Agent replied · 12 June 2024

We are very pleased that you were happy with the service from Chris, Katie and the Great Barr team. We appreciate you taking the time to leave a review and thank you for recommending Acres. Stay safe and best wishes.

5/5

Google

We had a great experience with acres, good communication from the beginning till the end. A special thank you to Angela who was usually doing the viewings, the girls still remember you!!

Zainab · 15 December 2023

Agent replied · 12 June 2024

Thank you so much for your five star review, and great comments I should be sure to pass them on. Best wishes for many years in your new home , and for a wonderful Christmas and New Year , Nigel Deekes , Partner

5/5

Google

Had such a great experience with Acres from start to finish. They were super efficient in booking our viewings in at times that suited us. When we received the phone call that our offer get accepted; the agent worked on negotiating on behalf of us and we got the price we wanted, which made us feel listened to and cared for. The property was taken down off all of the websites as soon as the offer was accepted and picking up our keys was super easy! The staff are all lovely and helpful too- will definitely be recommending.

Karina · 15 December 2023

Agent replied · 12 June 2024

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and wish you every happiness in your new home. Best wishes from all at Acres.

5/5

Google

I was very impressed with Chris and his team and would not hesitate to recommend them. They kept us informed on the progress of our sale and could not have done more to ensure it happened.

Shirley · 17 August 2023

Agent replied · 12 June 2024

Thank you very much for your five star review and comments with regard to Chris and the team, I shall be for sure to pass them on. Best wishes for many years happiness in your new home, Nigel Deekes Partner

5/5

Google

We invited 3 local agents to evaluate our home ahead of going to market, and opted for Acres Great Barr as their presentation and professionalism was apparent from the outset. Chris took some brilliant photos to show our home in the best possible light, he and all the branch staff remained helpful, professional and courteous all the way through from initial viewings to completion. Many thanks.

Pete · 11 August 2024

Agent replied · 25 August 2024

Thank you so much for your five star review and great comments, I will of course ensure these are passed on to both Chris and the office. Thank you very much of course for selling your property with Acres. Nigel Deekes partner

5/5

Google

This is the 2nd time that I have used Acres to sell a property. I wouldn't hesitate to use them again, again and again. The service from Chris and his team was fantastic.

SIMON · 16 September 2023

Agent replied · 12 June 2024

Thank you very much for your great review, kind comments which i shall of course pass on to Chris and the team and of course for using Acres once more for your sale. Best wishes for your new home. Nigel Deekes Partner.

5/5

Google

I recently sold two properties through Acres - Great Barr Estate Agents, and I couldn't be more impressed with the service I received. From start to finish, the team was exceptionally professional, knowledgeable, and efficient. Their …

Jermaine · 16 July 2025

Agent replied · 9 September 2025

Thank you so much for your great review feedback and comments and of course for selling your two properties with us. We very much appreciate having been able to act for you. … More

5/5

Google

Chris and the team at Acres Great Barr have been fantastic, providing a professional service from start to finish with the sale of my home. I could not recommend them enough, many thanks.

Frederick · 13 June 2023

Agent replied · 12 June 2024

Thank you so much for your great review and kind comments. May also thank you for using Chris and the team at great Barr Best wishes for your new home. Nigel Deekes partner

5/5

Google

We cannot thank Chris Deakes and his team. For there excellent service. They were so professional. Keeping us informed at every stage of our house sale. During these difficult covid times they were excellant. We would highly recommend them. Many thanks Sam & Allan, GreatbarrPositiveResponsiveness, Quality, Professionalism, Value

Samantha · 13 June 2021

Agent replied · 12 June 2024

Thank you for your great feedback, Chris and the team are really pleased that you were happy with the service and we are very grateful for your recommendation. Best wishes and stay safe.

5/5

Google

5 Star Service & Support. Having lived at our house for 28 years the decision to move was immense. The service and support provided by Acres was fantastic. Chris and the team guided us through the whole process and drove the chain. Sincere thanksPositiveResponsiveness, Quality, Professionalism, Value

GRANT · 13 June 2021

Agent replied · 12 June 2024

Thank you very much for taking the time to leave a review for Chris and the Great Barr team, we will pass on your lovely comments and wish you every happiness in your new home.

5/5

Google

Excellent service, sold our house within 2 weeks and kept in contact all through the process. All staff professional polite and friendly. We can highly recommended. UPDATE. Not only is the sales service excellent, but the after sales service is second to none. Chris has gone above an beyond to help with a post sale problem and I can't thank him enough. Definitely the go to estate agents in the Great Barr and surrounding area.

Claire · 13 June 2023

Agent replied · 12 June 2024

Thank you so much for your kind review and great comments, Chris and the team work so hard in making sure our clients sales and purchases go through smoothly as possible. Best wishes for your new home Nigel Deekes partner

5/5

Google

Couldn’t be more happy with Chris and the team at Acres! From viewing to completion day, everything went extremely well. Thank you so so much!!

ButterCup · 13 June 2023

Agent replied · 12 June 2024

Thank you for review of the Manager Chris and our Great Barr office. We wish you every happiness in your new home, from all at Acres.

5/5

Google

Acres and the team, especially the amazing Chris, are definitely the go to estate agent for you to utilise for your property sale. We have found them incredibly efficient in their lines of communication, showing great dexterity in getting the sale completed and also a passion to Excel in customer service and delivery. Please Chris, give this excellent feedback to all of your team!!!!!!!

J · 24 November 2023

Agent replied · 23 November 2024

Thank you very much for your five-star review and great comments about Chris and the team. I am so pleased we have been able to help with your sale. Best wishes, Nigel Deekes partner

5/5

Google

Great service and help from Chris and the team at Acres Great Barr. Very helpful and friendly throughout a very difficult house purchase. Cannot recommend them highly enoughPositiveResponsiveness, Quality, Professionalism

Joseph · 26 August 2022

Agent replied · 12 June 2024

Thank you very much for your great review of Chris and the team, i shall ensure i pass on your comments. Thank you for using Acres, may you have many happy years in your new home. Nigel Deekes - Partner

5/5

Google

A pleasure working with Chris and the team. Always helpful and professional throughout the sale process. Would definitely recommend

Elaine · 17 August 2023

Agent replied · 12 June 2024

Thank you very much for your great review, comments and feedback, I shall be sure to pass these on to the team. Thank you also, of course in entrusting the sale of your property to Acres.

5/5

Google

Outstanding Service from Laura I had the absolute pleasure of working with Laura as my estate agent, and I …

Imran · 16 August 2025

Agent replied · 16 April 2026

Thank you for your outstanding feedback and comments with regard to both Laura and of course the whole team at Acres Great Bar. I’m so pleased we are able to assist with your purchase from start to finish. … More

5/5

Google

With ACRES we had the best experience ever buying house is a dream of everyone and our dream made a reality by ACRES they provide us the best service the whole team was very kind and helpful specially Lauren and Lisa we are very thankful to them and happy

Rathri · 26 July 2024

Agent replied · 23 November 2024

Thank you so much for your five star review and great comments. They’re very much appreciated. I shall of course pass them on to the Team. Thank you for using Acres Nigel Deekes partner

5/5

Google

Acres and the team, especially the amazing Chris, are definitely the go to estate agent for you to utilise for your property sale. We have found them incredibly efficient in their lines of communication, showing great dexterity in getting the sale completed and also a passion to Excel in customer service and delivery. Please Chris, give this excellent feedback to all of your team!!!!!!!

J · 26 August 2023

Agent replied · 25 August 2024

Thank you very much for your five-star review and great comments about Chris and the team. I am so pleased we have been able to help with your sale. Best wishes, Nigel Deekes partner

5/5

Google

Acres at Great Barr came highly recommended and I couldn’t be happier with the service I received from marketing my property through to completion. Chris, Angela, Lauren, Julie and the rest of the team were extremely helpful at every stage. Thank you

Joanne · 19 October 2024

Agent replied · 23 October 2024

Thank you for your five star review and Great comments they are of course very much appreciated. I’m so pleased we were able to assist with your sale, thank you for using Acres. Kind regards, Nigel Deekes.

1/5

Google

I was going to purchase a house , however the estate agent decided to sell it to someone they new even thou I had everything in order. These people are sharks ,beware especially the young lad who is the manager. Give him a brown envelope with money and the deal is yours.

Rexy · 13 April 2024

Agent replied · 12 June 2024

Thank you for your review however, your outlandish comments are both wrong, slanderous, and offensive. I am truly sorry that your offer seems to have been accepted and then a sale agreed to an alternative party. Estate Agents act as agents on behalf of the vendor, we do not have the ability on our own, or authority to accept offers. Rightly, and legally all offers, by law, have to be reported to the owner. It is the owner that decides which offer to accept and the agent which undertakes their instructions, so long as these instructions are within the law. If an offer is accepted and another offer placed that offer, as mentioned, by law has to be reported to the client and we take their instructions. We will of course do our best to find a new property for you to buy, as the market leader locally, with an outstanding reputation as illustrated by our many 5 star reviews we pride ourselves on the professional way we act. You are of course welcome to leave any review you wish, however I would ask that the scandalous, wrong, and reputationally damaging comment be removed as we shall seek legal advice otherwise as well as report the matter to Google. In our 32 years of business we have never, and will never accept a bribe, it is wrong and highly illegal. Please amend this part of your review. Kind regards Nigel Deekes Partner

5/5

Google

I have nothing but praise for the team at Acres Great Barr. Within minutes of meeting the branch manager Chris to value our home, I was convinced that Acres had both the necessary professionalism and knowledge of the local area which the other estate agents that I called lacked and I am very happy that we instructed them. The team managed the entire sale process and kept me updated throughout: from formulating a marketing strategy, booking and screening viewings, vetting offers to finally negotiating the sale. At every stage the team was efficient, professional and friendly. Acres Great Barr have lived up to their richly deserved reputation as the best estate agents in the area and I would highly recommend them to anybody thinking of selling their home.PositiveQuality, Professionalism

H · 26 August 2021

Agent replied · 12 June 2024

Thank you very much for your fantastic review and recommendation, we very much appreciate the feedback and may we wish you every happiness in your new home.

5/5

Google

Chris, Katie, Sue, Natalie & all the team at Acres Estate Agent, Great Barr branch were so professional, communication skills amazing and they all worked very hard in this pandemic to sell our home. We are grateful to them all at this family run business for their dedication to the business and my husband & I would highly recommend them as the best agents in the local area. Their skills in promoting, encouraging viewings and ensuring everything, even down to the little details, was wonderful and ensured our journey was less stressful. Trusting we could hand everything over to them was incredible and we are for ever grateful to them all. Brilliant team of talent.PositiveQuality, Professionalism, Value

Jane · 26 August 2021

Agent replied · 25 August 2024

Thank you for your great feedback and sentiment, Chris and the team are really pleased that you were happy with the service and we are very grateful for your recommendation. Best wishes, and keep safe and well - Nigel Deekes Partner

5/5

Google

Acres and the team, especially the amazing Chris, are definitely the go to estate agent for you to utilise for your property sale. We have found them incredibly efficient in their lines of communication, showing great dexterity in getting the sale completed and also a passion to Excel in customer service and delivery. Please Chris, give this excellent feedback to all of your team!!!!!!!

JOHN · 13 June 2023

Agent replied · 12 June 2024

Thank you very much for your five-star review and great comments about Chris and the team. I am so pleased we have been able to help with your sale. Best wishes, Nigel Deekes partner

5/5

Google

Lengthy but honest review (Even 7 stars are less) There are Estate Agents and then there is Acres-Great Barr. When we started looking for our house, we approached various agents trying to get an appointment. Most of them are "busy in themselves" and very hard to get an appointment for any house that you might like. BUT NOT WITH ACRES. A huge shootout to CHRIS DEEKES, Branch Manager. He was quick to arrange appointments for us and helped us throughout the way. To be honest I committed a mistake when I did not go with the lawyers that he suggested and trusted someone that I found online (A company with 4.8 stars on Trustpilot!!). THAT WAS A GRAVE MISTAKE ON MY PART. But Chris came to our rescue every time, time after time. When my lawyers would drive me mad, when the seller said that they do not want to empty the house till Christmas after agreeing on offer, when the documentation was required...list is on and on; I would get in touch with CHRIS and he would most humbly put the things right. He has been a life saver otherwise the way all things went especially with my lawyers, I would have landed up with some mental health issue. The SOLD board on our house is still up and I do not mind for anytime that ACRES want to keep it. I am so very thankful to Chris et al and STRONGLY RECOMMEND ACRES in general and Dear Chris in particular. Unfortunately, I can only give 5 stars which I believe are an injustice to the way that Acres and Chris have helped me. Thank you, Thank you so very much Acres and a Super duper THANK YOU TO CHRIS DEEKES.

Dr · 13 June 2021

Agent replied · 12 June 2024

Thank you so much for taking the time to leave a review for the team at Great Barr, i am delighted to hear of the outstanding service that Chris and the whole team provided. Your comments and feedback are so appreciated. Keep well, and best wishes for you new home. Nigel Partner

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acres's Google reviews

Questions about Acres Birmingham

How many reviews does Acres Birmingham have?

Acres's Birmingham office has 133 reviews across three platforms: 130 on Google, 1 on Facebook (across the whole business), 2 on Yell.

What is Acres Birmingham's rating?

Acres Birmingham is rated 4.7 out of 5 across all 133 reviews, and 4.7 out of 5 on Google from 130 reviews.

Where is Acres's Birmingham office?

Acres Birmingham, 921 Walsall Road, Great Barr, Birmingham, B42 1TN.

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