Acres reviews

★★★★★ 5/5

Google

From the moment we had our first meeting with Acres Manager Chris we knew this was the estate agents to go with. Chris was very friendly but most of all very professional. Gina and Lauren assisted with our viewings and always kept us informed on how they had gone. The whole team are fantastic and always kept communicating on how the sale was progressing and handled all negotiations for us. The team make selling your home stress free and for that we would like to thank the whole team for there hard work and support. I would highly recommend anyone who is thinking of moving house to contact Chris at Acres it will be the best decision you make.

Jenny · 13 June 2023

★★★★★ 5/5

Google

I have nothing but praise for Chris and his team at Acres Great Barr. From the minute I met Chris I knew 100% from his knowledge, professionalism and understanding that Acres were the Estate Agents we wanted to sell our home. And we had 4 Agents visit us. There was absolutely no question! Whilst we are still in the process of finalising our sale and purchase I really felt the need to review the service we have received so far from them. Chris is the Branch Manager, and we have been nothing but impressed. His team are fantastic, especially Gina and Loren who are so proactive and so helpful, everyone just makes the entire process so stress free and they fully understand your needs, communicating with you all the way. I am so happy we instructed them. If you are selling your home Acres are without a doubt the Company to choose. Thank you so much for everything you have done for us so far.

Wendy · 13 June 2023

★★★★★ 5/5

Google

Absolutely fantastic service from Chris and the whole team at Acres. They have helped me purchase my second property with them and can not highly recommend a better agent, as they helped me through every step of my purchases. Even when I had contractors arranging last minute they still came out there way to arrange viewings for them. I would also like to say a massive thank you to Lisa the mortgage advisor for arranging the mortgages for both my purchases and been always in contact with me throughout the sale. Will definitely be using Acres again in the near future.

Muhammad · 13 June 2023

★★★★★ 5/5

Google

I recently sold a property with Acres Great Barr, primarily supported by Chris and Lauren. The Acres team had to work exceptionally hard to get this sale over the line, with updates and chasers required daily for nearly a month. Special thanks to Lauren who often updated me post core working hours to keep things on track. Highly recommended.

Alexia · 26 July 2024

★★★★★ 5/5

Google

Thanks To Rob!, Was of great help in order to take next steps to purchase my first home, Rob kept in consistent communication and was an absolute pleasure to deal with.

Soheel · 11 July 2025

★★★★★ 5/5

Google

Having met Laura for the first time on Monday within minutes I was at ease which allowed for a extremely comfortable environment in making a major investment decision. Our second meeting 2 days later was no different, throughout the viewing experience, which was not rushed nor were answers deferred, I felt as comfortable as day 1 which demonstrated that it was not by chance that Laura exudes such ease and confidence in her role at Acres A real gem

John · 11 July 2025

★★★★★ 5/5

Google

I cannot thank Chris and the team at Acres enough who are all so friendly and very professional as well as so approachable, I bought my first house recently, they dealt with any queries promptly and within minutes sometimes. I had bad experiences with some other estate agencies initially when I started my search for a house which was so disheartening which put me off contacting them again. And thank you to the lovely Daisy who showed me the property she was warm, friendly and offered great advice. Acres also recommended my solicitor who were absolutely amazing too! Keep up the good work!

Shazia · 13 June 2022

★★★★★ 5/5

Google

This is the second time we have used Acres in Great Barr, and once again, the service was superb and the team are very friendly. Many thanks to Lauren, Chris and the team for all their help and hard work. We would definitely use Acres again if buying or selling in the area. Highly recommended.

Becky · 13 May 2024

★★★★★ 5/5

Google

Outstanding service from Chris and the team during the sales process. They kept us informed at every step and provided guidance and reassurance when needed. Would highly recommend them!

Ian · 5 May 2025

★★★★★ 5/5

Google

Brought a property dealt with by Acres and they are so friendly and extremely helpful! The process was so smooth and Chris Deekes especially, is so proactive which we really appreciated. Brilliant service and they care about their clients. I would highly recommend Acres!

Aqsa · 16 March 2026

★★★★★ 5/5

Google

There’s just not enough stars to rate this Estate agent!! We sold and purchased our properties with Acers the staff at Great Barr were amazing Chris and his team are so friendly and always call back when they promise to call you. They kept us notified throughout our journey in buying and selling our house and were extremely helpful. I would highly recommend these guys to anyone who is looking to sell or purchase their property. I know we won’t hesitate to call them again. Thank you Acers.PositiveResponsiveness, Quality

Tehirha · 26 August 2021

★★★★★ 5/5

Google

We cannot speak highly enough of Chris and the team at Acres Estate Agents Great Barr. We truly believe that it is because of the the professional attitude and dedication that we are now in our new home. Chris and his team not only managed the sale of our house, but continually advised us regarding issues as they arose, with our buyer’s solicitor, our solicitor and our onward purchase. Nothing was too much trouble and we were kept informed of progress from our first appointment to the day of completion. We can’t recommend Chris and the team at Acres Great Barr highly enough. Thank you so much.PositiveResponsiveness, Professionalism

Lynn · 26 August 2021

★★★★★ 1/5

Google

Very disappointed. Booked a viewing, received confirmation from Acres, waited 10-15 minutes outside the property, called Acres and they can not find any record of my viewing and she lied on the phone that they can not find any of my information though I received couple of calls and emails from Acres regarding this booking.

RUBEL · 16 October 2025

★★★★★ 5/5

Google

Chris and the team at Acres Great Barr were absolutely brilliant. I recommend them if you're considering selling your house. They sold our house and were very professional. The Team were fantastic to deal with and always kept us informed of progress. Chris put up with my constant phone calls and always dealt with our queries on time, (I actually miss our chats 😊). A Big Thanks to all the Acres team at Great Barr.

Nardesh · 13 June 2021

★★★★★ 5/5

Google

From start to finish, I can't fault Acres for their outstanding customer service and diligence in regards to the sale of my property. I can't thank you all enough for making the process seem effortless. I wish Chris and his team all the best

Rob · 13 April 2024

★★★★★ 5/5

Google

Just want to say a massive thanks to the whole staff at Acres you have been great in your support and advice on me purchasing my first property. want to say special thanks to Chris you have been amazing throughout the process and always made time for me and i appreciate it. You will certainly be my first point of contact in the future if i require your service again because the service provided from you and your team was outstanding. I will also recommend friends and family to come to you in the future.

Waqas · 14 June 2019

★★★★★ 5/5

Google

A massive thank you to Acres for all the advice, help and support they gave us during the sale of our house. From the initial valuation and throughout the whole process they offered a personal and always professional service. We would not hesitate to recommend Acres, from their experience and knowledge of the area and the market, through to finding us a buyer. We felt supported at all times and nothing was too much trouble and we are so grateful to them for that. Phil and Charlene

Pt · 16 October 2024

★★★★★ 5/5

Google

Chris and the team at Great Barr office provide an excellent, value for money service in our recent house sale. Chris was extremely proffesional and gave great advice, viewings all arranged and handled within 10 days. The team then handled the offers and negotiated a very satisfactory price. Would highly recommend the team at Acres!

Nigel · 13 June 2023

★★★★★ 5/5

Google

Absolutely fantastic services from Chris and the team. Really friendly and helpful with securing and managing bookings around my very busy schedule. Would use and recommend this estate agent again for all sale and letting queries.

Priya · 13 April 2024

★★★★★ 5/5

Google

What can I say about Acres (Great Barr)? Well what a service. I fell in love with my 'forever home' and a quick turnaround to market my own and sell it to secure the purchase. Acres valued my property and it was on the market a few days later. I was most impressed with Chris's professionalism at the valuation and his wealth of knowledge and advice throughout the sale always with my onward purchase in mind. Lauren and the rest of the team carried out numerous viewings, which were followed up and feedback obtained. I didn't have to chase Acres to know what was happening, this had been my poor experience with other agents. Worth every penny of their fee, what more can I say - you're simply the best!

Janice · 22 May 2024

★★★★★ 5/5

Google

19/11/25 I put our family home up for sale with Acres and it sold in one week! Going to a best and final! We then brought a property through Acres, both experiences were …

Sinead · 16 December 2025

★★★★★ 5/5

Google

Acres of Great Barr are amazing wonderful staff and they are there to listen and advise you always available could not have wished for a better team to guide me on selling my property

Linda · 16 December 2025

★★★★★ 5/5

Google

excellent service from the Great Barr office, we were buying a new home through the builders home movers scheme and they expect a very quick completion from start to finish so the pressure was on but Chris and the team pulled out all the stops to ensure it all went smoothly and on time

Phil · 13 June 2022

★★★★★ 5/5

Google

A special thanks to Chris together with his team Natalie, Lauren and Gina for making this process so smooth. They kept us updated throughout the way from selling our property to helping us find our new family home. Excellent service, highly recommended!

Gary · 13 June 2023