Trusted Agent profile · Birmingham
★★★★★
2,257 reviews across 3 platforms
10 High Street, Longbridge, Birmingham, B31 2UQ
A P Morgan's office in Birmingham, at 10 High Street, is rated 4.9 out of 5 across 2,257 reviews on three platforms, including 188 Google reviews rated 4.7.
188
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
2,062
Reviews on Trustpilot
Business-wide
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat viewing experience
Corinne was very nice and helpful and has answered all our questions. She also gave me good advice as first time buyer when choosing a property, and also was straight-forward when asking for feedback for the house. Overall she conducted the viewing very well!
Hi Andrei, thank you for leaving us a review! We're thrilled that Corinne provided you with an excellent service!
5/5
GoogleLacey is a very pleasant young lady who gave us an excellent tour of the property we were viewing, clearly eplaining the main features and effectively dealing with our various questions. We thanked Lacey for being so effective.
Hi Norman, thank you for your great review! We are pleased that your experience with us was positive.
5/5
TrustpilotWe viewed a property today with Olivia…
We viewed a property today with Olivia Chambers from A P Morgan in Bromsgrove. We found Olivia to be very professional, knowledgeable and patient. She answered all our questions.
Thank you, Paul, for your kind review. We're delighted to hear that Olivia provided a professional, knowledgeable and patient service, and we'll be sure to pass on your feedback.
5/5
TrustpilotProfessional, Informed and Helpful
Mark Brazier, one of the Property Viewing Agents at A P Morgan, showed myself and my son round a property in Redditch. The viewing couldn't have gone any better. Mark was extremely helpful and well informed about the property itself and the locality.
Hi Simon, thank you for leaving us a review! We're thrilled that Mark provided you with an excellent service!
5/5
TrustpilotLogan was extremely helpful and honest…
Logan was extremely helpful and honest which we appreciated greatly.
Thank you for the great review, Robbie! We’re so pleased to hear Logan’s honesty and helpfulness made a positive impact. Your appreciation means a lot!
5/5
TrustpilotOn time and not rushing us so we could…
On time and not rushing us so we could have a good look in fact we got home and put a offer in very professional at all time
Thank you, Colin, for your lovely review. We're delighted to hear you felt comfortable taking your time during the viewing, and it's fantastic that you found a property you wanted to make an offer on.
5/5
TrustpilotGreat
Jess was great throughout, from the first viewing having a knowledge of the property and added ideas for making the spaces work as well as being super responsive on queries and moving the whole handover date forward to accommodate my changes.
5/5
TrustpilotCorinne was very friendly
Corinne was very friendly and professional when she showed me around the two properties. She definitely delivered her service with a smile and answered any questions that I had which made the process seamless. Thank you Corinne!
Hey Cori, thank you for the great review, the team are delighted that you had a positive experience with us and that we were able to answer all of your questions. The team at AP Morgan wish you the very best
5/5
TrustpilotCorinne made us feel very relaxed
Corinne made us feel very relaxed, she was very professional and answered all our questions in full and was very knowledgeable and also very polite. She made the viewing a very relaxed and friendly experience.
Hi Stephen, thanks for the great review, we are delighted that your experience with us was positive and that your viewing was calm and relaxed. All the team at APM with you the best.
3/5
TrustpilotHamish was very friendly and…
Hamish was very friendly and informative.However, on entry to the property we did wonder if we had the correct property.The details stated 'a beautifully presented property' but was quite clear there was still a lot of work to be done.The brochure showed pictures of all rooms being completed which were not and both this and blurb were we thought misleadingIf we has known this we would not have viewed the property.
5/5
TrustpilotWe would like to thank Ilene for all…
We would like to thank Ilene for all her hard work and helping us complete on our purchase. She really does go above and beyond as it wasn’t as straight forward as we would of hoped. Would definitely recommend using ap morgan and Ilene is a credit to the company. Thanks again, Luke and Danielle
Hi there Luke,We would like to start off by saying a huge thank you ! Your review is so lovely and kind we really appreciate it. AP Morgan is extremely pleased to hear that Ilene has been of such great help and displayed brilliant levels of customer service!
5/5
TrustpilotConnie was really helpful
Connie was really helpful, walked me around the property and explained everything I need to know in detail. She was very professional, easy to talk to and just a lovely person. Thank you Connie for all your help.
Hey Kimberley, thank you for the glowing review, we are delighted to hear that you had such a positive experience with us and that our team was able to explain everything to you in detail. The team at AP Morgan wish you all the best.
5/5
TrustpilotRedditch viewings
Mark and Ilene were exceptionally helpful during my property viewings. Ilene was very prompt with emailing me after my viewing regarding questions about the property. While Mark provided recommendations for different local areas to look at within Redditch.
Hey Jessica, thank you for your lovely review, we are delighted to hear that you had a positive experience with the viewings and that our team was prompt with communication. All the team at AP Morgan wish you all the best!
5/5
TrustpilotAfter sale support from Ilene
Ilene is without a doubt the most compassionate, hard working tenacious and wonderful person I have met!She has been very open and transparent throughout this whole (difficult) process. Without her I think we would have struggled to complete this process.
Hi Simon, Thank you for the review we are delighted to hear you had a positive experience with us.All the team at AP Morgan wish you all the best.
5/5
TrustpilotMark’s viewings
Mark has been excellent showing us around in his time and then answering questions after the viewing. He also was very pleasant in a previous viewing. He is a pleasure to view with and someone from the company that is easy to deal with. I am sure he will support us in future views and potential offers
Hi Kev, thank you for leaving feedback. It's wonderful to hear that Mark made such a great impression. We wish you all the best in your property search with us!
5/5
TrustpilotCorinne was lovely
Corinne was lovely! It was mine and partners very first house viewing and she made us feel very comfortable, any questions we had, Corinne had the answers. Thank you for making our first viewing a nice one.
Hey Jaye- Louise, thank you for the kind review, we are delighted to hear that your experience with us was positive and that the team were able to answer all of your questions. All the team at AP Morgan wish you the best!
5/5
TrustpilotVery efficient and professional
Erin was very good at appraising my property. A lovely young lady and a real go getter!Liam came out to do the photo shoot and his photos were very impressive. I was impressed with the teams professionalism in listing my property within a few days.
Hi Diana, so glad Erin and Liam were so helpful. Thank you
5/5
TrustpilotMark was friendly
Mark was friendly, both to us and the vendor. He took time to explain everything we needed to know. It was a good viewing, made especially so by Marks professional and friendly approach.
Hey, thanks for the great review, we are delighted that your experience with us was positive!
5/5
TrustpilotGood viewing
Good viewing. Informative and knowledgeable, happy to revert on questions that couldn't be answered on the day. Knowing the property was in poor condition, the agent, Corinne Locker, wasnt defensive or resistant to comments which could be interpreted as critism.
5/5
TrustpilotInformative viewing
The estate agent we met was called Mark Brazier and he still had someone looking, he politely told us what was happening and asked if we could wait until he had finished and gave us a brochure to look at. Upon entering he gave us as much information as he could and anything he couldn't tell us, he gave us people to contact to be able to gain that information, he was courteous and friendly but not pushy which was great. He advised us of next steps.
Hey Kate, thanks for the great review!
5/5
TrustpilotLovely estate agent
Laura was a very welcoming, approachable and friendly estate agent. She showed me round the property without any pressure, had all the facts and figures to hand when asked questions about the property and showed a real keen effort to be as helpful as possible!
Hi Philippa, thank you!
5/5
GoogleI recently had the pleasure of working with Tahir who is an amazing agent, helping me rent out an apartment! From the very beginning, he was incredibly professional and attentive. Taking the time to help me get what I needed. Thanks to his hard work and dedication, I found the perfect place in no time and I’m due to move in next month. Very quick service. If you’re looking for someone to help you with renting, his agency is the one to call! Thanks again Tahir really appreciate all you’ve done!
Hey Mahria, thanks for the great review! We are delighted that your experience with us was positive and Tahir was with you throughout the process! All the team at APM wish you the best.
5/5
GoogleInitially enquired about a rental, served by Tahir. Really well mannered young man. His professionalism and attention to detail was evident from the beginning. Taking the time to understand my needs and preferences, ensuring that the properties he showed me were aligned with what I was looking for. The communication throughout was excellent, keeping me updated on listings and was always quick to respond to any questions I had. Overall, I would highly recommend him and the agency to anyone looking for a reliable and dedicated professional in the property market. The commitment to customer satisfaction and extensive knowledge of the local area made all the difference in my experience.
Hi Joel, thanks for the great review! We are delighted that your experience with us was positive! All the team at APM wish you the best
5/5
TrustpilotMark was excellent
Mark was excellent. He was very welcoming and gave us the freedom to look around but made it clear he was there for any questions He checked up on us throughout which was lovely
Hey Kelly, thank you for the great review!
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