5/5
Great service and communication
Abdul, Grace and the team have been amazing! Grace has been super helpful, great with communication and a pleasure to work with. Thank you!
Trusted Agent profile · Birmingham
★★★★★
2,257 reviews across 3 platforms
10 High Street, Longbridge, Birmingham, B31 2UQ
A P Morgan's office in Birmingham, at 10 High Street, is rated 4.9 out of 5 across 2,257 reviews on three platforms, including 188 Google reviews rated 4.7.
188
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
2,062
Reviews on Trustpilot
Business-wide
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
Great service and communication
Abdul, Grace and the team have been amazing! Grace has been super helpful, great with communication and a pleasure to work with. Thank you!
5/5
Ilene was brilliant at the viewings
Ilene was brilliant at the viewings. She didn’t rush us and she was very attentive to our needs. She’s taken our questions and been great about either answering them there and then or taking them away to find out. Great experience! Excellent customer service! Thanks so much Ilene!
Hi Debbie, thank you for the review, we are delighted that your experience Ilene positive and that she was able to help you with all your questions. The team at AP Morgan wish you the best!
5/5
A house move that has been long in…
A house move that has been long in duration, traumatic, with many unforeseen twists and turns has been helped with steadfast professionalism from ap morgan. They compassionately guided us through every up and down and we have the deepest gratitude for their help on the journey. A very special thanks to Joe, Samantha, Ilene and Rebecca.
Hi Steven, so sorry to hear the house move was like this. But we're so thrilled to hear that Joe, Samantha, Ilene, and Rebecca provided you with an excellent service!
5/5
Jacqui was friendly and knowledgeable…
Jacqui was friendly and knowledgeable throughout our vieiwing, she answered all of our questions and gave us time to look around without feeling rushed.
5/5
Mark was a really nice chap
Mark was a really nice chap, he had all the information we needed/asked for, he also had all the sales information and bid history on the property. We have everything we need to make a decision as too how we go forward. Thank you Mark
Hey Gary, thanks for the great review, we are delighted that your experience with us was positive. All the team at AP wish you the best
5/5
Sold our house with them, they organised all the viewings to allow the minimum disruption to our young family, made it very clear throughout what to expect. We had a very drawn out sale but throughout the after sales team were great, chasing up our buyer and his contacts to keep us informed. Antoinette was fantastic. I would recommend them to anyone selling in this area. I do not know about value for money as we were very lucky to list at the same time as they were running a promotional offer allowing us the full service for a £1 fee.PositiveResponsiveness, Professionalism
Hi Jonathan! Thankyou very much for taking the time to leave us a great review! It's lovely to hear that you've had a great experience with us! Wishing you all the very best for the future!
5/5
Mark was brilliant in showing us the…
Mark was brilliant in showing us the property and not missing nay details out. Mark made sure to show us what we could see and what we couldn’t. He showed excellent knowledge of the property and really helped me tick my boxes when looking for a property. A great viewing, had convinced me to put an offer in.
Hi Annicah, this is so lovely to hear. Thank you!
5/5
Highly recommend! Brilliant team!
Brilliant communication, Erin was super lovely and extremely informative. Jamie was also great, he took his time to ensure the best quality photos were taken of our house! Overall brilliant experience and the team have made this process extremely stress free for us!
Hi Rosie, thanks for taking for taking the time to leave a review. We're so glad Laura could help you with your viewing.
5/5
house viewing
Had a house viewing and she gave us a welcome and open approach and helped us get the right information in order, was very transparent with anything we had to ask. Was also very friendly would highly recommend :)
Thank you, Aaron, for your wonderful review. We're delighted to hear you found the viewing welcoming, informative and transparent, and we truly appreciate your recommendation.
5/5
Mia was very helpful during our viewing…
Mia was very helpful during our viewing answering all of our questions and understanding our needs for our purchase
Thank you for your kind words! We’re delighted to hear Mia was able to support you and make your viewing a positive experience.
5/5
Excellent experience
Thank you for showing us round the property earlier, you gave us some excellent advice and most definitely made us think about what our priorities are in our next house move. We were able to look round and take our time in viewing the property. Hamish was engaging throughout and very personable. Thank you
Hi Elizabeth, thank you for leaving us a review! We're thrilled to hear Hamish provided you with excellent service.
5/5
Viewing potential new home
Mark was waiting for us outside the property which I thought was helpful. He was very professional in his approach and answered any questions we had about the property. He has a good customer service manner which is important and he was also very smart in appearance.
Hi Janice, thank you for the review, we are delighted that you received a positive experience with us! All the team at AP Morgan wish you all the best.
5/5
Laura was amazing showing us around…
Laura was amazing showing us around today and very patient with my young daughter, also nothing was to much to ask, it went so well my parents have put there house UK and looking at putting an offer on one of the properties today, thank you again and would reccomend ap morgan to everyone
Hi Elizabeth, thanks for leaving a review and we're ecstatic that Laura provided you with a fantastic service!
5/5
Ilene was spectacular
Ilene was friendly, helpful and truly went above and beyond, especially when I asked for a second viewing. She went out of her way to accommodate that for me the same day, in her own time. She gave me plenty of time to look around and didn’t make me feel rushed or pushed into anything. Ilene made what is potentially a very serious decision for me seem easy
Hi, thank you so much for taking the time to leave us such a wonderful review. It's lovely to hear that Ilene provided you with such great service and made the process as stress-free as possible. Wish you the best of luck in your property hunt with us!
5/5
Was the best viewing experience
Was the best viewing we have had, had a list prepared with all the information a buyer would need when looking around a property. Really honest about all the information. Corinne was so lovely, kind and friendly. Helped with showing us around.
Hey Alexandra, thanks for the great review!
5/5
Going over and above
Having an agent that performs in line with the service promise they claim is exactly what we expected. We were kept up to date when we needed to be, and Ilene has been outstanding with support, chasing the chain on progress and getting us to exchange. This is the third time we have used A P Morgan for a house move, and again they haven't disappointed.
Hi Barry, thank you for leaving us such a wonderful review. We're delighted that you've chosen us for the third time, and that our service has consistently met your expectations. It's especially pleasing to hear that Ilene provided you with great service. Best of luck with your home!
5/5
Ilene was so warm and welcoming
Ilene was so warm and welcoming. Extremely helpful with giving us information on the property and showing us around. Ilene also let us have time to look around the property as a couple which was very lovely! Thank you Ilene for your kindness, we really appreciated your help today.
Hi Naomi, thank you for leaving us a review! This is amazing to hear that Ilene provided you with a fantastic service.
5/5
Erin's a star
For a start, Erin's superb flexibility and patience with me being 15mins late. Later, during the showing Erin was more than simply "being" there while I look. She was actively accompanying the visit, explaining things, giving additional details not immediately available trough the web, etc. Finally, after the visit, Erin's follow up was timely and patient (again) until we made a final decision.
Dear Sir/Madam Thank you so much for taking the time out of your day to leave such a lovely review for Ap Morgan and for Britt especially! We wish you all the best with your future endeavours.
5/5
Knowledgeable, friendly and helpful
Mark is very helpful, knowledgeable and, a great person to view properties with. He took time to understand the type of property we were looking for and added extra viewings as well as sharing useful information. We will definitely ask for Mark again!
Hi Priya, thanks for the great review, we are delighted that your experience with us was positive, we look forward to welcoming you back in the future.
5/5
Even though the house was not suitable…
Even though the house was not suitable for our needs, Corrine was still very helpful and knowledgeable. They created a warm and inviting atmosphere as we explored the area. It's positive to have someone who is friendly and smiles, but based on previous experiences, they may not be as knowledgeable.
Hi Lauren, we are so happy that Corinne provided you with excellent service.
5/5
House viewing/purchase
Ella was very welcoming on our, she was very informative, she had good knowledge of the house and the area, Ella showed us around the house pointing out key features and let us take a look around alone to get a feel of the property. Ella was able to answer any questions we had and any information she didn’t have on hand she got to us quickly.Ella has kept us up to date throughout the whole process so far and we found her to be extremely approachable.Ella made us feel extremely at ease and would happily recommend her personally.
Hi Andrew. Thankyou for taking the time to leave us such a great review! It's lovely to hear that Ella has shone through so much for you by providing an exceptional service! Wishing you all the very best for the future.
5/5
We have been dealing with Jo Duffy since we viewed a property, she has kept us updated throughout, cannot fault her communication and we have asked her lots of questions and she always gets back to us with responses. She has made what can be a very stressful process far easier for us. Would recommend her to anyone and thank you Jo
That's wonderful to hear! We're so pleased Jo made your experience easier and we'll be sure to pass on your kind words.
5/5
Really proactive agent, regular updates both whilst on the market and after accepting an offer. Particular thanks to Nicole and Ranjit for your professional service and expertise.
Hi Michelle we're glad that Nicole and Ranjit provided an excellent service, thanks for leaving a review
5/5
I viewed a few different properties with Max. He is great at what he does with vast knowledge of the property. His bubbly and down to earth personality makes the whole experience a lot easier and joyful. Definitely a credit to the company.
Thank you, Zahid, for your kind words! We’re so pleased Max made your experience enjoyable and easy. We’ll be sure to pass on your feedback, he’ll really appreciate it!
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