5/5
My house was inspected by Sana, she was very kind and respectful, she explained to me what she was going to do and was also very willing to help with whatever was necessary, very good agent π β¦
Trusted Agent profile Β· Birmingham City Centre
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646 reviews across 3 platforms
157c Warstone Lane, Jewellery Quarter, Birmingham City Centre, B18 6NZ
lvproperty's office in Birmingham City Centre, at 157c Warstone Lane, is rated 4.5 out of 5 across 646 reviews on three platforms, including 419 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for lvproperty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham City Centre office, from every platform, shown as written. First names only.
5/5
My house was inspected by Sana, she was very kind and respectful, she explained to me what she was going to do and was also very willing to help with whatever was necessary, very good agent π β¦
5/5
Hamad at lv property is AMAZING. Answered all my questions and solved every single one of my issues, constant reassurance and quick to sort everything out for me. Thankyou so much Hamad canβt thank you enough ππ» β¦
5/5
Great service, helped us through the whole sales process from start to finish and achieved the price we needed. We were kept in the loop during the sale process. Certainly recommending them to friends and family. Thanks for all your help Sophie & Jas. Pauline
Dear Pauline, Thank you for the review, we always aim to get our client the asking price and when we do it certainly feels like a great achievement. We certainly appreciate you recommending your friends and family to us. Thank you,
5/5
I really loved Sana's positivity andβ¦
I really loved Sana's positivity and approachability when viewing my first property with her as a first time buyer. She does represent LV Property to a delightable standard.
5/5
Iβm very impressed with the service I received by Lv. The team delivered on what they promised. Me and my wife were kept updated throughout the sales process. I can say our expectations were managed very well and that we would highly recommend their services to all.
Dear William, We are pleased to hear your expectations were managed very well by our city centre team, thank you for the business. Claire (Customer Care Team)
5/5
Amazing place to work
Amazing place to work, fun dynamic atmosphere and great relationships with landlords and tenants. Definitely a great place to work.
Dear JGThank you for the kind feedback, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with our service.We look forward to working with you in the future.Kind regards,
5/5
I had a wonderful experience with Jesse Sidhu. She was very professional and responsive in helping me find the perfect apartment. I was moving from out of town and her knowledge and expertise were a great help and very much appreciated.PositiveResponsiveness, Quality, Professionalism
Dear Rachel, Thank you so much for the review, our property consultants always aim to deliver the best service. Paul (customer care team)
5/5
Brilliant service from LV property.
Brilliant service from LV property.Thank you for helping me in my search for a property. The staff and Jas personally have helped me find a perfect place. They are extremely professional and always available.I would definitely recommend LV Property.
Hi Sam,It has been a pleasure to help you find a property. All the best with your move!Kind Regards,Ella - Customer Care Team
5/5
Lee from Birmingham branch got my apartment letted out in the first day i had given the keys to him. He arranged three viewings on that day and sealed the deal before the third viewing. I was stuck with another agent for two weeks prior with no success.
Thank you Mike!
5/5
Having worked with LV Property as a contractor for the last couple of years I've always found them to be an extremely friendly, helpful and professional team and as a result I would certainly go to them for assistance in finding a property to rent or to buy.
Thank you Ben.
5/5
Super Service with a smile π
We instructed lv to market our 3 bedroom apartment in the JQ after seeing 3 other local agents. We found the valuation to be realistic and on point with what we had already reseched, they came across highly knowledgable and experienced which in turn gave us the confidence in their ability to perform. We agreed a sale at the asking price after 3 weeks, this was all under their guidance, we could have accepted an lower offer but they advised us to wait as they were confident in getting the asking price. Well done and thank you for your efforts.
5/5
Iβve recently been dealing with Emma at LV. I think sheβs new but sheβs been such a joy to deal with. Very understanding, patient and above all, super polite. If you do get a chance to deal with her, youβll know exactly what I mean. #5Stars
Thank you for the feedback Wayne.
5/5
They exceeded expectations
They exceeded expectations, we originally bought our townhouse via Jas at LV in the Jewellery quarter roughly 3 years ago and decided we wanted to use them to help us sell this. From valuation to completion they have been superb, not only did we manage to get a lot more than what we expected but they also made the process hassle free, we all know processes and procedures can sometimes slow down the sales process but in this case lv went the extra mile in getting all the paperwork which was needed from the site freeholder in order to complete quicker. Great job, well done. Thank you,
4/5
LV was very swift at selling my property and Iβm very happy with the outcome because we got the best market price. If you go with them make sure you read the small print though, e.g. βperformance feeβ.PositiveResponsiveness, Quality
Hi Roma, We really appreciate you taking the time out to write us a review and that you were happy with our service. All The Best, The Sales Team
1/5
Was enquiring about a property they had advertised and the director Jas thought he put my call on hold then referred to me as a "paki" !! Will never use their service again and will let all my "paki" associates know how their racist director feels about other races!
Dear Usman, This is clearly a fake review, our business is run on Sikh principles which adheres to the highest way of living. Truthfulness & compassion which runs through the core values of our business. Jaspal Singh (Director)
5/5
I had the pleasure of being shown around by Stacey today. She was lovely and very friendly. Definitely recommend. Very knowledgeable and very easy to talk to! Thank you very much Stacey
Dear Joe, Thank you so much for this feedback and 5 star review, we really do appreciate you taking your time to write this. Wishing you all the best. Jen (Customer Care Team)
5/5
The property management team at LV were exceptional and the service was second to none, the move in went smoothly and we are very happy with our new property. Thank you to all the LV team they have all been very helpful.
Dear Eduardo, Thank you for the 5 star review, itβs good to hear you had such a positive experience with our lettings team and thank you for sharing. Wishing you a smooth tenancy.
5/5
Gemma who done the inspection today was very professional and polite
Dear Neil, We are delighted to hear that we have achieved our aim of providing a five-star service, and Iβd like to thank you for taking the time and trouble to provide Gemma with such positive feedback. Our team is always geared towards making life easier for our clients, so Iβm pleased to see that resonated so positively in your kind review. We wish you all the best in the future. Kind regards, Customer Relations Team
1/5
Don't bother buying any of the LV membership schemes, this is money that is purely pocketed by the owner. After going through the complaints process and referring my complaint to the ombudsman I got my money back. Would not recommend this agent to anyone.
Dear Zahrah, Thank you for your review. Please note that you broke the top floor window of your apartment and this is your responsibility as a tenant and if you had paid a deposit you would have lost all of this due to the huge cost involved in replacing the window, which would have been a lot more than your membership. As a gesture of goodwill we agreed to fix this for you and this is why you lost your membership. Kind regards, Claire (Customer Care Team)
4/5
The team are friendly and supportive for their tenants and do their best to resolve issues efficiently. I would recommend this estate agents. Arv - the maintenance manager has been very helpful in dealing with the issue that have arose. :)
Dear Sasha, Thank you for the review.
5/5
It was a great experience , lovely people , lovely staffs. Always ready to help.
Dear Balogun, We are delighted to hear that we have achieved our aim of providing a five-star service, and Iβd like to thank you for taking the time and trouble to provide us with such positive feedback. Our team is always geared towards making life easier for our clients, so Iβm pleased to see that resonated so positively in your kind review. We wish you all the best in the future. Kind regards, Customer Relations Team
5/5
Very professional and very efficient
I would like to say thank you to LV Property. I moved estate agents a few months back and i believe this was a fantastic decision to let LV manage my property. I can now do my day to day job without any worry at all.
So happy to hear that LV helped in more ways than letting your property! :)
4/5
Kais khan was extremely helpful, he was super patient and reassuring. He went above and beyond to sort my issue out. Thank you so much for your time.
1/5
Unprofessional
Unprofessional. Despite having agreed a purchase, while arranging paperwork and transfers LV responses went quiet. It turns out the reason for this, re-negotiating another sale more "convenient" for LV. The decency to call, no. It seems a more convenient deal for LV is this companies priority. If you are looking for a personal and honourable service with good communication that you can rely on or basic common decency then beware.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
lvproperty's Birmingham City Centre office has 646 reviews across three platforms: 419 on Google, 8 on Yell, 219 on Trustpilot (across the whole business).
lvproperty Birmingham City Centre is rated 4.5 out of 5 across all 646 reviews, and 4.5 out of 5 on Google from 419 reviews.
Yes. In The Trusted Agent 2026 awards: lvproperty, Birmingham City Centre won Gold.
lvproperty Birmingham City Centre, 157c Warstone Lane, Jewellery Quarter, Birmingham City Centre, B18 6NZ.