Every review we hold for the Birmingham City Centre office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought a property and LV property dealt that very easily. Ajay from LV provided me updates every Friday. Very good estate agents and I am 100% recommended
Narasimha · 26 July 2023
Agent replied · 20 June 2024
Dear Narasimha,
We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide Ajay with such positive feedback.
Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review.
We wish you all the best in the future.
Kind regards,
Customer relations team,
★★★★★ 5/5
GoogleI received an outstanding service from Stacey who was easy to communicated with and had a helpful approach on matters regarding the property i was interested in.
I would without doubt use LV Property again and definitely recommend.PositiveResponsiveness, Quality
JJ · 25 August 2022
Agent replied · 20 June 2024
Dear Gels,
It's been a pleasure working with you, we are so glad to hear about your experience with us.
Thank you for taking the time out to give us some feedback!
Best wishes,
Jen (Customer Care Team)
★★★★★ 5/5
TrustpilotAbsolutely the best state agency in Birmingham
I was looking for a property in the Jewellely Quarter and I am Extremely happy with the service that I received in LV today. Chantelle was very kind and helpful.I will be moving in next week to my new house!
William · 3 October 2017
★★★★★ 5/5
GoogleGlad that i had joshua and stacey on my case. They was quick and efficient to help me.
Thank you
Kwung · 21 February 2024
Agent replied · 20 June 2024
Dear Kwung,
We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide Joshua and Gemma with such positive feedback.
Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review.
We wish you all the best in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleThe service I received was outstanding!
Staff was nice and always replied back to me promptly. The process of moving in was very smooth and quick. Their properties are amazing!
Brian · 21 June 2023
Agent replied · 20 June 2024
Dear Brian,
Thank you for the feedback on the Lettings team, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with the service we have provided.
Kind regards,
Andrew
(Customer Care Team)
★★★★★ 5/5
TrustpilotVery helpfull and lovely team Mr Josh…
Very helpfull and lovely team Mr Josh veri nice guy and Karan and Stacey very professional and very respectful. For sure the best branch in Birmingham.
Dominik · 29 September 2023
Agent replied · 28 October 2024
Dear Dominik,Thank you for the kind feedback on Karan, Stacey & Joshua, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with our service.We look forward to working with you in the future.Kind regards,
★★★★★ 5/5
TrustpilotExcellent service
We had a really good experience with LV property. Having had experience of several other property agencies we both agree LV were very good and have a friendly chilled out service. I did think the agency fees were high for the type of property, rented flat, but that will be changing with the governments latest announcement.
James · 16 February 2017
Agent replied · 28 October 2024
Thank you for your review, of course, LV will be up to date with any potential changes to fees!
★★★★★ 5/5
GoogleI have a new lady looking after the property i live in called Emma , she has been really helpful, efficient and friendly in helping me with any issues I have at the property and has gone out of her way to help me I am very happy with the customer service :)
Keri · 22 June 2019
Agent replied · 20 June 2024
Dear Keri,
Thank you for the review, Emma is one of our property managers here at LV and always goes the extra mile.
★★★★★ 5/5
GoogleReally happy with the service provided. Harry sent across multiple great properties in the Birmingham area that I was interested in and provided me ample information to make a choice. Very polite, professional and helpful throughout, would recommend! 5*!
Josh · 21 June 2022
Agent replied · 20 June 2024
Dear Josh,
We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time to provide us with such positive feedback.
Kind Regards,
Customer Relations Team
★★★★★ 5/5
GoogleWe have had multiple great experience with LV. Jesse has catered to all our renting needs, not only is she professional she is also approachable which is excellent as we felt comfortable to contact her with any questions we had - which were addressed quickly.PositiveQuality
Ché · 21 June 2021
Agent replied · 20 June 2024
Hi Che,
Thank you for the review, we hope you are settling in to your new apartment well!
★★★★★ 5/5
TrustpilotReally great communication
Really great communication. Gemma and Staci specifically have been great
Td · 20 July 2024
Agent replied · 29 December 2024
Thank you for your review.
★★★★★ 1/5
TrustpilotDo not trust this company with your investment property
I would never deal with LV property again in my life. Cow boy operation they give bad advise, customer service is 0/10. Cost my hundreds of pounds. They don't stick to what they agree and try and make you go for an expensive fully maintained package. The contractors they use are really really expensive.
Indi · 19 December 2016
Agent replied · 28 October 2024
Dear Indy,I have looked into your compliant and found the following to be the case.1. You agreed and signed our terms and conditions and then tried to change the length of the contract and our fee on 3 separate occasions. (We charge transparatly and this was agreed in writing) you were also given a small discount and then wanted a further discount after signing our terms and conditions.2. The statement above ‘’lost you hundreds of pounds’’ is a false one, had you been entitled to the deposit the DPS would have given your this when the dispute was raised however you can not deduct money for wear and tear from decent hard working tenants just because you fee the need to replace items in your property. We act for both the tenant and the landlord and never favour one over the other, even if it means we lose you as a client.Finally, we came to the conclusion that you are not the type of client that is fit for our agency, we pride ourselves on giving the best service and we are not the cheapest agency around and we never intend to be.Edwin Philips
★★★★★ 5/5
GoogleThe team at LV property conduct themselves very professionally. They have worked throughout the lockdown and been very supportive.
They understand the requirements of the landlord. They continue to show their patience resilience in and professionalism in a time of adversity.PositiveResponsiveness, Quality, Professionalism, Value
Abdulmajid · 21 June 2021
Agent replied · 20 June 2024
Thank you Abdul, we really appreciate you taking the time out to write us a review.
★★★★★ 5/5
GoogleService delivered with passion. My property was marketed and sold with 4 weeks, having met the Jas I found him to be passionate and driven about what he does. We connected at the valuation and he’s team got the job done. I will continue to recommend you.
JB
Joe · 21 June 2020
Agent replied · 20 June 2024
Dear Joe,
Thank you so much for the kind words, I have forwarded this on to our director Jaspal Singh and I’m happy to say you’ve made he’s Monday.
Wishing you all the best in the future.
Paul
★★★★★ 5/5
TrustpilotGemma Was so helpful today
Gemma Was so helpful today. She fixed my heater via video call. Thank you so much. I really appreciate it.
Kemi · 18 December 2023
Agent replied · 28 October 2024
Dear Kemi,Thank you for the kind feedback on Gemma, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with our service.We look forward to working with you in the future.Kind regards,Customer relations team,
★★★★★ 5/5
GoogleProfessional and wonderful LV property letting Agents , very helpful and friendly, highly recomended.
Justina · 21 April 2024
Agent replied · 20 June 2024
Dear Justina,
We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide us with such positive feedback.
Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review.
We wish you all the best in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
GoogleFantastic team. Great experience working with Corrine. She's is always professional, polite, friendly and helpful. I definitely would recommend this company.
Rachel · 4 May 2025
★★★★★ 5/5
GoogleStacey and Arv are really helpful and helped me aquire my property instantly with no fuss. Really appreciate there service and would definitely recommend them to anyone.
Mark · 21 June 2023
Agent replied · 20 June 2024
Dear Mark,
Thank you for the kind feedback on the Lettings Team, we really appreciate you taking your time to leave us this review, and I'm thrilled to hear that you were so happy with the service we have provided. Wishing you all the best in the future, and we hope you enjoy your new home!
Kind regards,
(Customer Care Team)
★★★★★ 5/5
TrustpilotFantastic company, excellent staff, a pleasure to deal with , so efficient and on point with everything.
Great company, hard working , efficient staff who know their role. Handled everything perfectly and promptly. A total breath of fresh air for all our letting needs.Never had a company deal with us so efficiently when moving office before. Thank you to the Team at LV Property. Excellent work. 10 out of 10
Laura · 20 February 2017
Agent replied · 28 October 2024
Thank you Laura! It was great working with yourself!
★★★★★ 5/5
TrustpilotHarry is a gem!
Really happy with the service provided. Harry sent across multiple great properties in the Birmingham area that I was interested in and provided me ample information to make a choice. Very polite, professional and helpful throughout, would recommend! 5*!
Josh · 23 February 2022
Agent replied · 28 October 2024
Thank you so much for your positive feedback and for taking the time to post this review.Best wishes,Ella - Customer Care Team
★★★★★ 5/5
TrustpilotHarry is a gem!
Really happy with the service provided. Harry sent across multiple great properties in the Birmingham area that I was interested in and provided me ample information to make a choice. Very polite, professional and helpful throughout, would recommend! 5*!
Josh · 23 February 2022
Agent replied · 29 December 2024
Thank you so much for your positive feedback and for taking the time to post this review.Best wishes,Ella - Customer Care Team
★★★★★ 5/5
GoogleMy heartiest gratitude to Joshua & Karan for working proactively and helping us secure the apartment.
Shefali · 21 February 2024
Agent replied · 20 June 2024
Dear Shefali,
We are delighted to hear that we have achieved our aim of providing a five-star service, and I’d like to thank you for taking the time and trouble to provide Joshua and Karan with such positive feedback.
Our team is always geared towards making life easier for our clients, so I’m pleased to see that resonated so positively in your kind review.
We wish you all the best in the future.
Kind regards,
Customer Relations Team
★★★★★ 5/5
TrustpilotVery helpful
I found Joshua and Stacey to be very helpful when I was enquiring about a property, first class service thanks so much
Marie · 27 September 2023
Agent replied · 28 October 2024
Dear Marie,Thank you for the kind feedback on Stacey & Joshua, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with our service.We look forward to working with you in the future.Kind regards,
★★★★★ 5/5
GoogleDid a viewing with Sana at monastery drive , she was very freindly , easy to talk to. She truly is an asset to lv property letting team great at what she does 👍 …
Umme-salmah · 3 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
