Belvoir Birmingham Central reviews

★★★★★ 5/5

Google

The service provided by major (belvoir) was absolutely outstanding from my first conversation I had with him to the moment I received my keys. Anytime I had a question major was available to answer any of my concerns. Will definitely recommend belvoir (birmingham central) these to all family and friends. A Big Thank You. Taff

Mohammed · 8 January 2024

★★★★★ 5/5

Direct reviews

Had a brilliant experience with Belvoir from initial viewing to leaving the property. Major and the team have provided a great service, any maintenance issues were dealt with immediately. Great communication and professionalism throughout our tenancy. I would highly recommend Belvoir Birmingham l.

Chloe · 2 October 2023

★★★★★ 5/5

Google

Working with the Team at Belvoir Birmingham has been an absolute pleasure. Very polite and professional team. Highly recommended.

Lou-Ann · 9 February 2023

★★★★★ 5/5

Google

Excellent service from Vikram and the new team at Belvoir. I recommend these letting agents for anyone looking to relocate in Birmingham city centre.

Okoli · 1 May 2025

★★★★★ 5/5

Google

Excellent service from Belvoir, I rented a property form them for 3 years and they were always helpful and quick to respond. Special mention to Major for all his help over the time I was there. Very recommended.

Dave · 2 January 2019

★★★★★ 5/5

Google

My experience with the letting agent Reiss Mahil at Belvoir has been a very pleasant experience! He goes above and beyond to help tenants out when they're in need of help or guidance on how to go about certain things pertaining to any situation with renting their properties. I'd definitely recommend him!

Deshawn · 5 February 2024

★★★★★ 5/5

Google

I just wanted to post how helpful they have been in this crisis. I’m an insulin dependent diabetic who has been trapped overseas since the crisis started, with only a couple of weeks supply of insulin. The team there kindly went to my flat, got my spare insulin and posted bit to me overseas. I’m now good for a few months. Well done and thanks to all at Belvoir JQ. Btw. The guys have got my flat for sale but I’m not currently concerned with that for obvious reasons.

Andrew · 1 January 2021

★★★★★ 1/5

Google

I chose this agency, simply because of the flats they had available at the time, however, when I will be renting again, most certainly I will not be using this agency. The customer service is so so poor, unprofessional and simply unacceptable. Agents do not know how to communicate with customers, always so rude and unhelpful. If you need anything fixed in your flat, you will have to call them multiple times to get a follow up. They say they will keep you updated via email, and they never do, then you call back again and we have to start everything from the very beginning. Definitely one of those companies that ruin your mood instantly after having any conversation with them. Would not recommend this agency to my worst enemy.

GG · 1 January 2021

★★★★★ 4/5

Google

From the moment I first approached anyone at the Belvoir office to the moment I moved out, I have always had help and support with renting the apartment during my stay. Whenever I had any issues someone was always willing to help and make sure anything was sorted out as quick as possible. Would definitely recommened to anyone looking for a property in Birmingham and I personally will go back to Belvoir Birmingham if I ever needed to find a property in that area.PositiveResponsiveness, Quality, Professionalism, Value

Savan · 1 January 2021

★★★★★ 5/5

Google

I've been with Belvoir for just over three years now and in fact when I recently moved house I made a specific effort to stay with them because they're so friendly! Charlene and Susannah in particular have always been on hand whenever I've had any questions and have made the process of moving between two properties as smooth as possible; there's a real sense that they want to help and it genuinely feels like they are concerned with their tenants' welfare. Very happy with Belvoir Central - highly recommend!PositiveResponsiveness

Matt · 1 January 2021

★★★★★ 5/5

Google

Just saw a great property at an affordable price in Edgbaston. Fantastic service offered to me by Ayman on my viewing ! Truly appreciate

Vaishnavi · 6 April 2025

★★★★★ 1/5

Google

They have good properties on their website but their customer serviced isn’t welcoming at all and rude. My first viewing was 20 mins late and and second one was cancelled an hour before the appointment and my third appointment apparently wasn’t on the system even though I have an email from them.

Vogell5 · 1 January 2024

★★★★★ 5/5

Direct reviews

I purchased my property through Belvoir (Major specifically), and had such an easy and pleasant transaction that I chose to sell the property with them years down the line. I would highly recommend Major and his team. Competitive prices and great, personal service.

Steph · 28 June 2023

★★★★★ 5/5

Google

The team here were really professional, helpful and responsive when needed. I would recommend anyone if they are looking for a property to rent or buy to Belvoir Birmingham Central!

Sengan · 1 January 2021

★★★★★ 5/5

Google

Came in to sign some documents was greeted by Vik pleasant and welcoming would recommend them for anyone in future rental or house purchases

Matt · 23 March 2025

★★★★★ 5/5

Google

Major was extremely helpful and knowledgeable on the Birmingham market and made the process of finding us a place extremely easyPositiveResponsiveness, Quality, Professionalism

Harry · 9 February 2022

★★★★★ 2/5

Google

Booked 2 consecutive viewings a week in advance, confirmed meeting point, received no confirmation. I messaged to confirm via their online chat service and was told I would have to contact the local office (this was the second time I was told this by the chat service. Why have a chat service if they cant help with anything, including booking viewings?). When I showed up for a viewing a week later, no one was there. I waited 15 minutes and called the office. I was told that the representative had gone to the second property. They said that he/she would be right over with the car. Waited another 10 minutes and called in again as I was pressed for time. I was told the rep would call me shortly. Another 15 minutes later, no call so I called the office again. I was told that the rep would be arriving in half and hour. That would mean that he/she was 1 hour late to our meeting. ONE HOUR!!! I left and I have no intention of calling to re-book a viewing. Apparently Belvoir thinks that everyone is sitting around twiddling their thumbs.

Cherry · 10 January 2020

★★★★★ 1/5

Google

Had such an awful experience with this company! Extremely poor communication during the tenancy, leading to leaks not being dealt with and ultimately not having electricity or hot water, causing us to live in unliveable conditions. At the end of the tenancy they have stopped replying to emails altogether and have lied over the phone about the return of our deposit. It has now been two months and we still haven't received our deposit, despite ringing 9 times in a week and emailing them almost every day. We have now decided to take legal action. In response to your response, the delays are because you did not reply to any of our emails. You've only just started replying a week or two ago when I threatened to take legal action! Please don't make excuses and turn this around, the delay has been down to your incompetcies, nothing else.

Chelsea · 2 January 2020

★★★★★ 1/5

Google

Absolute shambles of a company. Me and my boyfriend are looking to rent our first apartment together and travelled down to Birmingham all the way from Newcastle and had two viewings with this company. It came to the time of the viewing standing outside the address for around 15 minutes before ringing the company. They knew we were not local to the area, as highlighted when arranging the viewings, however still was yet to inform us that one of the apartments had been obtained and the other was not at satisfactory condition to be viewed. The man on the phone was not considerate at all and did not really seem to care, passing the blame onto other colleagues ‘someone should of rang you’. We are both extremely disappointed as we were really excited to view the apartment not to mention wasting time and money on train fares/taking time off work. Highly unprofessional company would stay clear, especially if it’s your first time renting.

Maddie · 2 January 2020

★★★★★ 5/5

Google

Ross and Major from belvior was excellent. Service was outstanding and very professional. Also loads of different properties to choose from ,Within just one week of viewing my property they got me moved in with no delay really nice staff at the office when I went to collect my keys . Also helped me step by step. Can’t thank you enough . Ewan

Ewan · 1 December 2024

★★★★★ 5/5

Google

Sinead has always been extremely helpful throughout the years as have all her colleagues also.I have dealt with Sinead many times, she has been my contact with my apartment in Birmingham. Long may she continue.

David · 2 January 2018

★★★★★ 1/5

Google

A very incompetent company who have caused me a lot of frustration my condition had worsened ( I suffer with muscle wastage ) The agent should be helpful to the landlord but I always felt they were working against me My apartment was only cleaned after 15 days of becoming vacant. only when I threatened legal action The whole experience has been very disturbing My eyes are filled with tears This is the state it was left in photos enclosed I still have previous tenants belongings to dispose of

Sophie · 10 February 2019

★★★★★ 1/5

Google

Totally unprofessional and irresponsible agency, where the agents behave to clients with no respect. Since Belvoir is asking for details. I need to say that I had booked a viewing for the 26th of September at 11 am (working hour for almost everyone) and I had to use a day leave from my work to attend. The day before the viewing I was having a look at the flat online at 6pm (25/09/2018) and realised that the flat has gone to "Let Agreed" and few minutes later the advertisement was not online anymore. That means that someone was working on the property at that time, but I never received an email or call the same day in order not to spend my annual leave... I only received a call the next day at 9:05 am which was already too late for me to get to work. When I mentioned that issue I was told that the informed the fastest they could. So my question is: Someone could spend time out of the office working hours to take the property off the market but didn't have the time to inform me about the viewing being cancelled. I strongly believe that this shows no respect to the client. Also, that attitude from property agents (in this occasion Belvoir) that they are doing a favour to clients by spending their time to show their flats needs to stop. You are charging massive fees for nothing, you need at least to show some respect and kindness. Belvoir, you have my number to call me if what I am saying is not true.

Giorgos · 2 January 2019

★★★★★ 5/5

Google

Fantastic, simple as that. Met Major just over 7 years ago and rented a property from him until a few weeks ago. The staff are very professional but at the same time you are made to feel like a friend. Having rented a property for 7 years there are bound to be occasional faults arising, these were dealt with in a timely manner by expert craftsmen. All I had to do was pick up the phone and call the wonderful Charlie and she sorted any problems we had. No hassle or multiple calls, she really is a credit to the company. The only negative thing I can add is since I have moved out I feel like I have lost a lot of friends. I will be dropping in for coffee when I am passing. Good luck to Major, Charlie and the rest of the team. If you are looking for rentals this is the only company you need to speak to.

John · 2 January 2019