Belvoir Birmingham Central reviews

★★★★★ 5/5

Google

I am a non UK resident, I own a flat in Birmingham and I wanted to sell it.I recently changed my agent looking for a new one who would take care of the client 100 %. So I recently found Birmingham Central on the web, in January 2020- Mr Major Mahill acted very quick regarding renting and selling out the flat. He found a client immediately -to sell the flat- and what I like about this agency is they always return calls and always reply to emails. They are fast. And considerate. I am a happy customer. I will keep on working with them. Didem

Didem · 1 January 2021

★★★★★ 4/5

Google

Very friendly staff and always approachable for any queries. Docking a star as there wouldn't have been any queries if the agency was a bit more organised. Things like sending the contract more than a few days in advance and letting me (the tenant) know where the keys should be collected would have saved a lot of hassle.

Himesh · 16 September 2025

★★★★★ 5/5

Direct reviews

Excellent & professional service on Major and his team in Belvoir Birmingham Central. My current tenant has moved out by early termination in very short notice but not returned the 2nd sets of keys to us. Luckily, it is managed by Belvoir Birmingham Central. Major has given us appropriate and professional advice to deal with this issue and his team has prompted action and managed well when the tenants does not return the 2nd sets of keys to us in protecting the benefits of as a landlord and minimising the loss of us. Excellent & professional service. Trustees team. Well deserved for him and his team.

Crystie · 19 March 2024

★★★★★ 5/5

Google

They were really good and happy to be connected with them. Especially Ayman Shabir is a really amazing guy who guided us with the entire process. Great hospitality!!!!

Alex · 5 February 2025

★★★★★ 5/5

Google

Great service from Vikram and the team at Belvoir. I highly recommend them.

Kevin · 1 August 2025

★★★★★ 5/5

Google

Thanks Major for taking my emails into account and responding appropriately. I had both my double mattresses changed and refunded via Belvoir's help. They have been patient and prompt in sorting other repair work in the bathrooms and kitchen too.

EN · 3 August 2024

★★★★★ 5/5

Google

The service provided by Belvoir letting agent were really good. We were serviced by Ayman Shabir. He had been really great in understanding our requirements and helped us in getting the house sorted within a couple of days. It was really a great service and we will recommend this agent and Ayman for everyone. Thanks very much Ayman.

Geethanjali · 28 August 2025

★★★★★ 5/5

Google

Fantastic experience from start to finish. Major and his team were very friendly, professional and super responsive to all my questions. Cannot thank Major enough for his support, advice and overall excellent experience through quiet a stressful time for me! Would 100% recommend Belvoir - especially after having a not so nice experience with a previous agent who wanted me to pay them! Really glad I went with Belvoir. :) thank you!

Nomad · 1 January 2022

★★★★★ 5/5

Direct reviews

Major and his team at Belvoir are amazing!..Over the last 5 years + i have found to be very professional and have always gone above and beyond to meet the cusotmer expectations. There attention to detailnin helping the landlord become more knowledgeable about the rental lettings market makes them an all over winner. I would like to say a big thank younto you all for all these years and look forward to continue working with you in the years to come.

Manny · 13 February 2024

★★★★★ 1/5

Google

False. Fake. Full of lies. On the face of it this company is a welcoming, friendly and well integrated business. This is FALSE. My girlfriend and I recently decided to move into our first flat together and unfortunately we decided to use this letting agent as our go between. Firstly we were pressured to move into the flat out of fear of losing the property because it would be “idle” and “empty”. We were hesitant for the following reasons; upon viewing the flat for the first time the landlord was in the process of “refurbishing” the property. There we no curtains up in 2 of the 3 rooms, the plug sockets were not attached to the walls and as such the wires were exposed. Many of the doors didn’t close because the handle mechanism was loose. There was paint of the floor, doors, plugs and radiators. The kitchen was not in the greatest condition either and there were several lights not working as well. However, upon reading the reviews of the company we were confident that with in the 2 weeks of admin the flat would be ready for us as we were assured it would be. This was a LIE. On move in day (one day before a 2 week holiday) the flat had made little or no progress. This was a huge disappointment which led to our FIRST complaint to them. They were very apologetic and gave the reason that the landlord was taking charge of all development work. This seemed like a reasonable explanation and since we were going on holiday we opted to believe that they would now take control of the situation. Again we were WRONG. 2 weeks later, no progress at all had happened and this was a serious disappointment. This has been a recurring problem for 3 months now and just to update you there are still no curtains and an inventory was only sent 1 week ago. This letting agent is unworthy of any award they have been given and should be ashamed they’ve tainted what should have been such a happy time for us both. We will not be using Belvoir again and highly recommend you don’t either.

Thomas · 2 January 2019

★★★★★ 5/5

Google

Major and his team managed an apartment for me in Birmingham for 8 years. They did an excellent job. Very professional kept me informed and worked hard to minimise the maintenance costs etc for me. We had a couple tenant issues and they managed the situations to a good outcome and again worked to minimise costs. As an absent landlord they gave me confidence and peace of mind that everything was being managed appropriately and most importantly tenants being treated with respect. Highly recimmend them

Thelma · 2 January 2019

★★★★★ 5/5

Google

Exceptional service from Ayman!I As a landlord I couldn't ask for more. Rarely I write these reviews, however this review goes without saying! He went above and beyond, and he has rented several of my flats, and would gladly use him any time, and recommend him to anyone. He is dedicate and has great attention to detail. If as a landlord you are looking for the extra miles, don't hesitate to contact Ayman.

Alan · 8 January 2026

★★★★★ 5/5

Google

As architecture students, we visited to learn more about the Jewellery Quarter, and the lady we spoke to was incredibly helpful. She took the time to answer all our questions and gave us valuable insights about the area. We left with a much better understanding of the context for our project - highly recommend!

Peace · 30 August 2025

★★★★★ 5/5

Google

I have dealt with Belvoir Birmingham Central on a number of occasions and have found them to be very thorough, dedicated and definitely one of the very best Estate Agents in town! Major, Bal and the Team at B'ham Central are always on the ball - always going the extra mile to ensure the smooth running of a transaction - what makes them really stand out is how efficient they are in dealing with any issues/queries that crop up mid (or even very last minute!) transaction - always ensuring a positive end result!! Their approach has always been very refreshing and I would definitely recommend their services! Keep up the great work guys!

Ayub · 10 February 2018

★★★★★ 5/5

Google

I've been working with belvoir for a few years now and the service they provide for me and tenants is impeccable. I can't fault them on speed of service and communication., everyone in the office work well together to help me do my job easier and henceforth giving tenants and landlords the best service possible. The team are welcoming when we go into office which creates are friendly and relaxing atmosphere for us and I imagine for tenants . I deal mainly with Charlie at the office on the maintenance side, she excels in technical knowledge which really helps for us to get jobs done quickly as she cab relay details back to landlords accurately which helps us complete jobs more efficiently. After many years in this industry and working in conjunction with many different letting agents belvoir Birmingham has been leaps and bounds ahead of all others as the team works excellently with all individual members working well in there own specific roles Mr K. Colin First choice plumbing limited

Kulwant · 2 January 2018

★★★★★ 5/5

Google

Belvoir Birmingham Central are managing a property for me for the last several years. I'm delighted with their service on my behalf, and their expert advice have always been invaluable when things get complicated, and communicated with friendliness and professionalism. Because of my heavy workload, it is great that my mind is at ease regarding managing the property. I sincerely and highly recommend their service.PositiveResponsiveness, Quality, Professionalism, Value

Farsheed · 1 January 2022

★★★★★ 5/5

Google

We would like to express our sincere appreciation for Ayman and Rianne and support throughout the move-in process. They has been extremely professional, patient, and responsive. Their assistance made everything much easier, and it has been a pleasure working with him.

Liu · 25 December 2025

★★★★★ 5/5

Google

I made an enquiry with Dylan at Belvoir regarding our electricity meter reading as we were struggling to read it ourselves. He contacted the building maintenance manager and we had the reading within a week. Dylan was professional and efficient throughout and I must say it was very refreshing to deal with someone who was so helpful.

Jacqui · 1 January 2023

★★★★★ 5/5

Google

The team at Belvoir Birmingham were fantastic. It was my first time buying a property and Major went out of his way to ensure it was stress free. From viewings to the completion whenever I needed to speak to the team they was always on hand. If anyone is looking at buying a property and unsure where to start I would recommend to call Belvoir.

Inderpal · 1 January 2022

★★★★★ 1/5

Google

Hi there, I just had a “ viewing for a flat, Vicarage rd“ where I was supposed to not be late 1min obviously, and guess what??? The agent that was supposed to show me the flat wasn’t even there to show me the flat - he was in "traffic" and didn't even have the good sense/manners to announce in advance by email/text that he wouldn't be present, he texted me super late and guess what? - he told me to knock on the neighbor's window and bother him to open the door of my house ( if that neighbor was not at home/or if that neighbor had children sleeping?!). I’ve been calling him and he was so disrespectful and unprofessional!!!! - I also don’t tolerate this type of behaviour and disrespect for my time! That unprofessional agent left the apartment open, why should you get paid for a viewing if you didn't show up?! Excuse me?? What on Earth - just let me know that you will not be there to show me around so I will not bother either to come there and see that disgusting and bad smelling flat with bin bags in front of the door!!!! I’m such a nice and calm person but this type of “ professionalism “ nobody should tolerate! People- This is the worst agency ever - waste of diesel, money and time. The flat was disgusting dirty aswell and the agent rude and disrespectful!!! Avoid Belvoir agency!!!!

Elena · 3 August 2024

★★★★★ 1/5

Google

Booked the viewing and got there ON TIME (even 5 mins in advance). We were standing in front of the buliding but had to wait for 10 mins, then a man came and told us we were late and should not be treated respectfully which means we were not allowed to view. WHAT A JOKE PLZ? Please note: DO NOT BELIEVE ANYTHING THEY REPLY, THEY ARE NOT TELLING TRUTH. He is the rudest person I have ever met in this beautiful country. Update: Tried to put a picture evdience here but was called by them and asked to delete (of course with rude words beyond what I can bear). Had to do that because I DO NOT WANNA GET ANY PHONE CALL FROM THIS AGENT ANY MORE.

Emily · 3 August 2024

★★★★★ 1/5

Google

A terrible rental experience! Thankfully, we hadn't paid for the apartment yet. We arrived at the apartment building at the agreed time but didn't know which staff showing us the place was, so we waited there. After almost 10 minutes, I called the agency, and their colleague said the person was still on the way. During this time, we saw three people going into the building for a viewing, and later we found out that the agent we were supposed to meet was showing the apartment to those other clients and ignored us. He even accused us of being late and preventing the viewing from happening. I advise anyone looking to rent a place to avoid this agency!

Syndia · 3 August 2024

★★★★★ 5/5

Google

I purchased my property through Belvoir (Major specifically), and had such an easy and pleasant transaction that I chose to sell the property with them years down the line. I would highly recommend Major and his team. Competitive prices and great, personal service.

Steph · 1 January 2024

★★★★★ 1/5

Google

The worst estate agents I have ever collaborated with. They kept part of my deposit even when I left the property spotless clean and in perfect condition. Additionally, they refused to replace my broken chairs. These were broken before I moved in and were highlighted on the inventory but they still have not replaced them.

Emanuel · 1 January 2023