Every review we hold for the Birdwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMoved in hassle free on monday.... Megan and Kyle have been brilliant. A few slight issues low maintenance work needed. Contacted Kyle today and workman sorted for this week.... Can't ask for anything better
Excellent service thankyou
The · 28 May 2020
Agent replied · 28 May 2023
Thank you very much for taking the time to review our services.
Kindest regards
★★★★★ 5/5
GoogleGreat service by Megan, made us feel really comfortable with the process of finding a home. She helped us out with everything and went the extra mile to ensure that the home was ready for us also.
Aiden · 28 May 2020
Agent replied · 28 May 2023
Thank you Aiden for taking the time to leave us a five-star review. So pleased to hear Megan went the extra mile for you, all part of our customer service.
Kind regards,
The Gates Estates team.
★★★★★ 5/5
Googlekerry was great for getting me my rental place sorted quickly and efficiently, and is happy and helpful to respond to anything i ask. This was great considering how crazy the current rental climate is.
Mark · 28 March 2024
★★★★★ 5/5
GoogleGreat professional experience from great staff dealing with the acquisition of a property. Definitely recommend.
BigD · 15 April 2023
Agent replied · 15 April 2026
Thank you
★★★★★ 5/5
GoogleA buyer for my house was found quickly with both predictable and unexpected issues dealt with professionally. Overall a happy selling experience.
David · 28 May 2022
Agent replied · 28 May 2023
Thank you for your review David, we are pleased you had a great experience with our sales team
★★★★★ 5/5
GoogleFabulous customer service from Emma all the way through the process. Extremely helpful. Thank you.
Claire · 28 January 2023
Agent replied · 28 May 2023
Thank you Claire
★★★★★ 5/5
GoogleI've used several other Estate Agents in the area but after I used Gates Estates I've never needed anyone else. They deal with all my property purchases, sales and letting management. Cant rate them high enough!
Mark · 29 May 2017
Agent replied · 28 May 2023
Thank you Mark for taking the time to review your experience with Gates Estates. We are so happy you would recommend our services for Sales & Lettings. Best wishes The Gates Estates Team !
★★★★★ 5/5
GoogleWe have used Gates Estates for a few years now and they have been successful in all the sales they have handled for us - the staff are always pleasant and very knowledgable keeping us constantly updated on progress - we would highly …
Lina · 15 April 2023
★★★★★ 1/5
TrustpilotRENTED PROPERTY..SHOCKING SHOCKING…
RENTED PROPERTY..SHOCKING SHOCKING SERVICE,... HOUSE WITHOUT WATER, HOT OR COLD AND HEATING FOR 9 DAYS, THEN HOT WATER FOR ANOTHER 5 DAYS STILL TOLD TO BUY A HEATER UNDER SECTION 11 OF THE LANDLORD AND TENANT ACT 1985 THEY HAVE 24 HOURS TO REPAIR.... WHAT A JOKE! THEY DON'T CARE ABOUT ANYTHING OR DOING ANYTHING AS LONG AS THEY GET THE MONEY EACH MONTH
Goldie · 6 December 2019
★★★★★ 5/5
GoogleContacted Rebecca at Gates Estates back in January about a house that me and my partner liked, now we have moved in and couldn't be happy.
Michael · 28 May 2021
Agent replied · 28 May 2023
Thank you
★★★★★ 5/5
GoogleA really well organised group of people who work hard to sell your property. Always keep in touch to let you know how things are progressing.
Gary · 28 May 2021
Agent replied · 28 May 2023
Thank you very much for taking the time to review our services.
Kindest regards
★★★★★ 5/5
GoogleGreat professional experience from great staff dealing with the acquisition of a property. Definitely recommend.
BigD · 29 November 2022
Agent replied · 29 October 2023
Thank you
★★★★★ 5/5
GoogleExcellent!
One of the easiest processes I’ve experienced when letting a place.
Staff are welcoming, warm, and friendly, and any issues that needed sorted were taken care of swiftly.
Couldn’t recommend more!
Thomas · 29 May 2019
Agent replied · 28 May 2023
Thank you Thomas for taking the time to share your Lettings experience with Gates Estates. We are so happy to read your 5 star review and that our friendly Lettings team made the process as simple as possible. Thank you for recommending us. Best wishes, The Gates Estates Team
★★★★★ 5/5
TrustpilotLooking for an agent to sell or manage…
Looking for an agent to sell or manage your property, look no further! Gates Estates went above and beyond to assist us with two sales during this difficult time!
Sam · 25 June 2020
Agent replied · 28 May 2023
Thank you for your kind words.
★★★★★ 4/5
GoogleWas recommend to this agent, and well warranted too. Had communication problems from my previous agent. So far Gates Estates have been very professional in all aspects. *** Highly Recommend ***
Carl · 29 May 2019
Agent replied · 28 May 2023
Hi Carl. So great to hear you would highly recommend Gates Estates, especially as we were recommended to you!
Says everything.
Kind regards
★★★★★ 5/5
GoogleBrilliant service ,we bought our house through a lady called Rebecca, honestly couldn't have been more helpful, quick responses and friendly, thanks again!PositiveProfessionalism
Tia · 27 August 2021
Agent replied · 28 May 2023
Thank you for the lovely review Tia, we are very pleased to hear to you had a great experience using our sales services. Thank you very much and best wishes for your new home
★★★★★ 5/5
GoogleBrilliant estate agents with fantastic communication. They make the sale process more smooth with their great communication.
Jennifer · 28 May 2022
Agent replied · 28 May 2023
Thank you for a great review Jennifer, it was a pleasure.
★★★★★ 4/5
GoogleGood customer service from Kyle Jones . Always respondedsin time when you raise concerns or have questions .When you report a fault He gets someone in ASAP
Patience · 28 May 2020
Agent replied · 28 May 2023
Many thanks for taking the time to leave us a review.
Kind regards
The Gates Estates team
★★★★★ 5/5
GoogleBest Agency in Barnsley.
Very quick responses to any questions or queries.
Maintenance issues has been dealt with very quickly by Kyle who always communicates very efficiantly and clearly.
Hertzeiger · 29 May 2019
Agent replied · 28 May 2023
Gates Estates are the "Best Agency in Barnsley" absolutely fantastic, thank you so much for taking the time to leave this review!
Kindest regards, The Gates Estates Lettings Team
★★★★★ 5/5
GoogleI am very happy with my experience with Gates Estate, Kyle solved any issues I had very quickly and efficiently. Very pleasant and helpful customer service.
Christina · 28 May 2020
Agent replied · 28 May 2023
Thank you Christina for your five-star review, we strive to maintain our high levels of customer service, pleased to hear Kyle made your experience a very positive one.
Kind regards,
The Gates Estates team
★★★★★ 5/5
GoogleBig thank you to Gates Estates and especially to Emma Clarke for helping us with renting our home. The communication was great from the start till the end. They were very professional and transparent with everything. Would highly recommend!
Robert · 15 April 2023
★★★★★ 1/5
TrustpilotHad to take them to small claims to get…
Had to take them to small claims to get a refund after I paid up front and they didn’t sell our house. The loss in revenue they will get from the bad feeling from us will cost them more in the long run in a close nit area. You should have done the right thing and refunded.
Paul · 15 July 2020
★★★★★ 5/5
TrustpilotI used Gates Estates to sell my…
I used Gates Estates to sell my property recently and from start to finish its been excellent service would highly recommend!
Mark · 25 June 2021
Agent replied · 28 May 2023
Thank you very much for your kind review.
★★★★★ 5/5
GoogleReally friendly staff, excellent communication. Fast at providing information and getting back to you either by email or phone. Lovely office, very welcoming and clean.
Chris · 28 May 2020
Agent replied · 28 May 2023
Many thanks Chris for taking time to leave us a five-star review, providing excellent customer service is always our priority.
Kind regards,
The Gates Estates team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.