Trusted Agent profile · Birdwell

Gates Estates Barnsley reviews in Birdwell

4.4

★★★★★ Great

237 reviews across 2 platforms

196 Sheffield Road, Birdwell, S70 5TD

Gates Estates's office in Birdwell, at 196 Sheffield Road, is rated 4.4 out of 5 across 237 reviews on two platforms, including 206 Google reviews rated 4.5.

Google logo

4.5 / 5

206

Reviews on Google

This office

Trustpilot logo

31

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birdwell office, from every platform, shown as written. First names only.

5/5

Google

We were looking for a rental property with quite restricted requirements and through Gates Estates we managed to get sorted quickly and easily. Megan was really helpful and always responded quickly to any queries we had so I would definitely recommend Gates!PositiveResponsiveness, Quality, Professionalism

Jan · 27 August 2021

Agent replied · 28 May 2023

Thank you for the great review Jan

5/5

Google

Thanks to Marc, Rebecca and all the team at Gates for providing a professional and friendly service with respect to the recent sale of our property. I can recommend them highly and would not hesitate to use their services again.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 27 August 2021

Agent replied · 28 May 2023

Thank you Alan for the great review

5/5

Google

Emma has been fantastic service to us, from the start to finish, getting a tenants in soon as possible the other tenants exit the property, of course would be using her and Gates Estates again. Great job Emma!

Josh · 28 May 2022

Agent replied · 28 May 2023

Thank you Josh for your review, we are very happy to hear you had a great experience with our lettings team and Emma in particular.

5/5

Google

Ela was fab! She was always in contact with me and kept me in the loop. When I went into the office Ela was friendly and welcoming. Both myself and my guarantor said what a lovely lady! Ela was always prompt and efficient. Thank you for making everything so easy for me.

Erica · 29 May 2018

Agent replied · 28 May 2023

Thank you so much Erica for taking the time to leave your feedback. We totally agree Ela goes above and beyond with providing top customer service, so glad you found the lettings process prompt and efficient. Kind regards, The Gates Estates Team.

5/5

Google

Bought a house 2 weeks ago. Gates were fantastic from start to finish including viewings on all the properties I viewed. Shoutout to Rebecca! Thank you. Highly recommend Gates

Tommy · 15 April 2023

Agent replied · 28 May 2023

Thank you

5/5

Google

I dealt with Ela and Lesley who both assisted in helping secure a property for my father. Both were extremely friendly and professional and done their utmost to provide an excellent service at all times. The paperwork/referencing process was slick and seamless and I would certainly recommend them to others.

Lee · 29 May 2019

Agent replied · 28 May 2023

Thank you Lee for taking the time to share your Lettings experience with Gates Estates. We are so happy that Ela & Lesley provided you with excellent service, we wouldn't expect anything less . Thank you for recommending us. Kind regards, The Gates Estates Team

5/5

Google

Absolutely amazing service. Been a first time buyer Nicola who work there helped me every step of the way. Answered all off my questions and always kept me updated!! Thank you so much Nicola xx

Abi · 28 May 2022

Agent replied · 28 May 2023

Thank you for the lovely review Abi, we are very pleased to hear you had a great experience using our sales services. Thank you very much and best wishes for your new home

5/5

Google

I have been using Gates Estates for a few months now and are really please with their professionalism. Nothing is too much trouble! Ela has been my go to person dealing with my property, Ela has great customer service skills and always does what she promises to do.

Vicster · 29 May 2018

Agent replied · 28 May 2023

Thank you so much for taking the time to share your experience with Gates Estates. We are so happy to read your review and that you would recommend our services based on our professionalism and customer service! We agree Ela goes above and beyond. Best wishes The Gates Estates Team !

5/5

Google

A big thanks from us both Beth and her team for a superb, swift and efficient service. You even got us a higher rent plus getting it occupied within 2 weeks of it going on the market. Superb. Thanks a million Regards Joy & Keith M

Keith · 8 July 2019

Agent replied · 28 May 2023

Hi Joy & Keith. Many thanks for taking the time to leave such a great review of our Lettings Team, music to our ears the service was "superb, swift and efficient" Kindest regards, The Gates Estates Lettings Team.

1/5

Trustpilot

House not sold as a refurbishment or …

House not sold as a refurbishment or renovation project. Might just consider keeping a dog in the house until it is brought up to decent standards. We did not get a survey done, but there is a legal requirement for honesty from the vendor and the agent. Just spent quite a few hours removing an old section of guttering, that was too short, and fitted in such a way as to make removal difficult. Made up a bespoke section and now the water from the roof goes down the fallpipe and not down the outside wall. The seller volunteered that there had been a problem, but that she had got it sorted. No way was it sorted and the damp patch was hidden by a large fridge and curtains. And that is just the tip of the iceberg a lot more and expensive work to be done. House was not occupier ready

Stephen · 10 November 2017

5/5

Google

It took over a year due to lockdown, no fault of Gates but they were there for us, can't thank Rebecca and the team enough. Really friendly and helpful and always keeping us up to date.PositiveResponsiveness, Professionalism

Julie · 27 August 2021

Agent replied · 28 May 2023

Thank you

5/5

Google

I cannot praise the team at Gates Estates enough for their care, support and patience in supporting me to sell my late father's house. It was always going to be an emotional time and two sales falling through didn't help but they worked so hard to get the ball rolling again. They were responsive to all questions, gave really clear advice (as it was quite daunting never having sold a house before) and kept me informed every step of the way. I felt the house was in safe hands throughout and I am really grateful to everyone involved.

Allyson · 28 May 2022

Agent replied · 28 May 2023

Thank you Allyson for your lovely review and for your business. Very pleased you had good experience with us. Best wishes

5/5

Google

Thank you to all the sales team at Gates Estates who have helped me and my cousin in dealing with the sale of 4 houses and a plot of land over the last few years. I personally don't know what I would have done without the help of Ryan, Marc and Rebecca. The last property sale was completed yesterday. Marc has always been there for advice and has helped in many ways eg taking meter readings which saved me a journey to the house. Rebecca has kept us up to date with the sale as it progressed. The whole team have shown compassion and dedication. I will have no hesitation in using the services of this company again if needed. I highly recommend them.

PATRICIA · 28 May 2022

Agent replied · 28 May 2023

Thank you Pat for your lovely review and for your business. Very pleased you had multiple good experiences with us over the numerous sales we secured for you and Allyson. Best wishes

5/5

Google

What a fabulous company, made the daunting 200 mile move from London to Barnsley seem almost easy. An especial thank you to Ela who answered all queries both efficiently and politely; Ela should ever need a job in customer services I have a vacancy for you!

Tea · 29 May 2018

Agent replied · 28 May 2023

Thank you so much Roger for taking the time to leave your feedback. We are so happy to hear we aided your move to be as stress free as possible. We totally agree Ela goes above and beyond with providing excellent customer service a very valuable member of our team. Kind regards, The Gates Estates Team.

5/5

Google

Brilliant service, terrific comunication , genius especially Chris . Others Could do a little better with tenent selection due to the crazy bastard that moved into our shared accommodation and robbed us all , no druggies please 😊 Excellent estate agent definitely reccomend. …

Stephen · 29 May 2019

Agent replied · 28 May 2023

Thank you for taking the time to review our services. Kind regards, The Gates Estates Team.

5/5

Google

Rebecca and the team were fantastic, after having a bad experience with another estate agent Rebecca made me feel at ease with the whole process and was always at the other end of the phone for advice! Thankyou so much!

Beth · 28 March 2024

5/5

Google

These guys were amazing, they found my buyer within the 1st week of it being on the market, at the price I wanted. There were quite a few hurdles with my sale but they remained proactive the whole way through. I Couldn't be happier I picked these guys to deal with my sale :)

Angela · 15 April 2023

5/5

Trustpilot

Brilliant from the beginning

Brilliant from the beginning, Nicola was an absolute star in what ended up being a very difficult sale, she was always keeping us updated and very fast to respond even after 6 months.

Lauren · 17 January 2022

Agent replied · 29 July 2025

Thank you for your review of our sales team. It is very much appreciated.

5/5

Google

Very good housing agency. We liked their approach to the customers, very kind and helpful. I would recommend anyone looking for a home. Big thanks to Mrs. Elzbieta Kubica for great cooperation and hard work in finding a home for us. Joanna and Marek Z.

Marek · 29 May 2017

Agent replied · 28 May 2023

Thank you so much Marek & Joanna for taking the time to leave your feedback and your special mention to Elzbieta, you're right she is incredibly hard working! We love to hear you will be recommending Gates Estates. Have a great day

5/5

Google

I have had a very pleasant experience with Gates Estates renting our first house in Barnsley. I would definitely recommend them to family, friends and colleagues. Thank you Megan and your colleagues for making this experience an exciting one.

James · 28 May 2020

Agent replied · 28 May 2023

Thank you James for taking the time to leave us a five-star review, we are very pleased to hear you would recommend our Lettings services. Kind regards, The Gates Estates team.

5/5

Google

I used Gates Estates in the sale of my properly, they were extremely helpful from start to finish, Nikki went above and beyond to help, advise and reassure me throughout the process and I can’t thank her enough!

Amy · 28 May 2020

Agent replied · 28 May 2023

Hello Amy. So great to read your view, thank you. Always fantastic to hear our Sales Team provided you with such complimentary levels of customer service, Nikki especially we agree she is great! Kind regards, The Gates Estates Sales Team.

5/5

Google

Excellent service from Gates Estates especially Emma she’s been great really appreciate her help would definitely recommend. Thank you

Gemma · 15 April 2023

Agent replied · 28 May 2023

Thank you Gemma

5/5

Google

Megan and the team at Gates made getting my new flat so easy. They kept me informed and up to date and all my queries were answered quickly. Can't wait to move in!! Thanks 😊 …

Ann · 28 May 2020

Agent replied · 28 May 2023

Thank you very much for taking the time to review our services. Kindest regards

5/5

Google

Definitely one of the best agency that I have been with plus Elzbieta Kubica-Marcela was amazing and helpful with all our enquires and a prompt responder to our needs. Best choice I ever had and strongly recommend their services.

Monika · 29 May 2018

Agent replied · 28 May 2023

Thank you so much Monika for taking the time to leave your feedback and your special mention to Elzbieta, you're right she does provide excellent customer service! We love to hear you will be highly recommending Gates Estates. Kind regards, The Gates Estates Team.

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Questions about Gates Estates Barnsley

How many reviews does Gates Estates Barnsley have?

Gates Estates's Birdwell office has 237 reviews across two platforms: 206 on Google, 31 on Trustpilot.

What is Gates Estates Barnsley's rating?

Gates Estates Barnsley is rated 4.4 out of 5 across all 237 reviews, and 4.5 out of 5 on Google from 206 reviews.

Where is Gates Estates's Birdwell office?

Gates Estates Barnsley, 196 Sheffield Road, Birdwell, S70 5TD.

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