Every review we hold for the Birchington office, from every platform, shown as written. First names only.
★★★★★ 2/5
FacebookI've got to admit this time around I'm very disappointed with the service I received this time . After a lot of promises we had 3 viewings in 8 months not exactly what I expected and we had to chase it every time and each time was told to drop the price . .
Lisa · 29 March 2018
Agent replied
That's disappointing to hear Lisa, but we appreciate your feedback. We will look at our systems to see where things slipped - it is a shame that we were not as successful as your last sale with us, but it was not for the want of trying. We wish you well with your new agent and hope you find a buyer soon.
★★★★★ 5/5
FacebookThe whole letting team are so supportive and professional. Nothing has been too much trouble during the letting process.Amy, Lorraine and Ethan have made our lives so much easier finding a tenant for us. We totally trust their skills in finding a tenant. We would totally recommend Oakwood Homes. They are great.
Jane · 25 January 2019
Agent replied
Thanks Jane - we value working with you ??
★★★★★ 5/5
FacebookThanks to Oakwood lettings for thier help with getting into my new flat really quickly. I viewed the property within one day of it coming on and was in the property within days which enabled me to have my children as planned during the summer holidays. Amazing service thanks to you all
Keith · 28 August 2018
Agent replied
Thanks for your feedback Keith - glad we could help. All the best with your future plans.
★★★★★ 5/5
FacebookHi Amy I would like to say a big thank you for all your kind help in helping us to secure the tenancy of 19 Station Approach Ramsgate. I would also like to thank your colleagues Lorraine,Stacey and Daisey .Your advice and help has been both professional and friendly.Kind regards Alan
Alan · 20 February 2019
Agent replied
Thank you Alan for taking them time to comment - hope your move goes well!
★★★★★ 5/5
GoogleVery attentive, very genuine, honest opinions, no BS or rubbish which is rare with estate agents. Any questions or enquiries we always got an answer as quickly as they could get one. Would always recommend Oakwood to friends and will always use them myself.
Spud · 20 March 2021
Agent replied · 19 June 2024
Really good to hear Spud - thank you 🙏 …
★★★★★ 5/5
FacebookDaisy and Kate did an amazing job with finding me a home to rent and did it within a couple of weeks of starting to look. They phoned me straight away when a home became avaliable fitting my needs. They both went above and beyond to help me.
Jacqueline · 4 December 2019
Agent replied
That’s great to hear. Thanks for your feedback Jacqueline.
★★★★★ 5/5
FacebookAfter dealing with other letting agents, how wonderful it was to deal with Alex, he honestly, could not of been more helpful or professional. I cannot thank him enough personally, and as a representative of Oakwood, he makes them a pleasure to deal with. Thank you
Wayne · 10 February 2020
Agent replied
Thanks for your feedback Wayne
★★★★★ 5/5
FacebookThe amount of understanding and patience they gave my friends and I to look for the perfect house for us was wonderful. Alex Baker and the whole team of Oakwood Homes Lettings, thank you for making it trouble free and less stressful for us.
Anna · 4 February 2020
Agent replied
Thanks Anna
★★★★★ 5/5
FacebookAlex did a great job of showing us around the flat we were interested in renting. He was very honest and answered the questions we had. He was good with following up the viewing and was happy to assist us through the renting process.
Nancy · 11 October 2019
Agent replied
Thanks for your feedback Nancy. Hope all goes well with your move.
★★★★★ 5/5
FacebookStacy at Oakwood Homes was more than helpful in assisting us in property recommendations and finding exactly what we are looking for. She kept in contact with us at all times and I couldn't have asked for better customer service. I would highly recommend.
Kris · 26 September 2019
Agent replied
Thank you for your feedback Kris - we hope all goes well with your move.
★★★★★ 5/5
FacebookThe care and helpfulness of staff. Daisy showed us around the property and was very helpful with everything we needed to know. Kate followed up with a courtesy call and was polite and there was no pressure at all to take the property.
Michelle · 29 January 2020
Agent replied
Thank you for your feedback Michelle - please we have been able to look after you.
★★★★★ 5/5
FacebookDaisy and Kate have been exceptional helping me to find my home! Both professional, friendly and understood exactly what I was looking for. Especially in this very challenging time they were absolutely brilliant. Would not hesitate to recommend them and Oakwood Homes.
Amanda · 23 March 2020
Agent replied
Thanks Amanda - pleased we could help.
★★★★★ 5/5
FacebookAs a landlord, I have been very impressed by the staff at Oakwood Homes, and especially with Amy, Kate, Harry and everyone else in the letting department for their quickness and professionalism in finding me a new tenant, thank you, Ronnie
Ronnie · 25 January 2020
Agent replied
Thank you Ronnie for your feedback and valued business...
★★★★★ 5/5
FacebookWe have just done our 1st buy to let and Stacy and Amy have been fantastic! Very efficient, professional and given us total faith in what can be a very difficult time. They have kept us very well informed of everything. Thanks guys!
Clare · 3 February 2019
Agent replied
Thanks Clare - hope everything works out well for you ??
★★★★★ 5/5
GoogleHad a great experience - everyone we dealt with was very helpful and friendly. We were first time buyers and the whole team (Hayley, Steve and Debbie) really looked after us.
Sophie · 20 March 2022
Agent replied
Thanks for your feedback Sophie. We hope you will be very happy in your new home 😀 …
★★★★★ 5/5
FacebookOakwood homes have been brilliant from first contact at looking for a property, taking note of your requirements and budget. The whole team have been super friendly and helpful. Lorraine, Alex and Maddy have been brilliant with all their helpThank you
Emili · 21 November 2019
Agent replied
Thanks Emili - hope your move goes well.
★★★★★ 5/5
FacebookOakwood homes have been brilliant from first contact at looking for a property, taking note of your requirements and budget. The whole team have been super friendly and helpful. Lorraine, Alex and Maddy have been brilliant with all their helpThank you
Em · 21 November 2019
Agent replied · 27 January 2024
Thanks Emili - hope your move goes well.
★★★★★ 5/5
Googlevery professional and pleasant to deal with.
Wendy · 20 March 2024
Agent replied · 24 June 2023
Great to hear thanks Wendy 🙏 …
★★★★★ 5/5
FacebookThe team at Oakwood are ON IT. They kept us up to date, informed and remembered who we were (not as common as you might think!). Amy and Stacy have been fantastic, if you want a house, go and see these guys!
Gareth · 5 February 2019
Agent replied
Thank you Gareth!
★★★★★ 5/5
FacebookI was dealing with Daisy, Kate and Amy for the letting process. I must say they are great at their work and provided the best service possible. Looking forward to continue the business with them and would highly recommend
Sohaib · 1 March 2020
Agent replied
Thank you for your feedback Sohaib
★★★★★ 5/5
FacebookHave used Oakwood letting agents on a number of occasions to find our tenantsI always find them very helpful and always keep us updated I would recommend them if you are looking for new tenants or any other service required
Adrian · 8 May 2019
Agent replied
Thanks Adrian - we appreciate your valued business.
★★★★★ 5/5
FacebookReally helpful great staff couldn't do enough for myself and my wife. Finding a ground floor property has been difficult as we both use a wheelchair but the property we are in now is perfect thank you to the team.
Ben · 29 December 2018
Agent replied
Thanks for your comments Ben. Hope you settle in well. Happy New Year.
★★★★★ 5/5
FacebookI have nothing but praise for Oakwood Homes, Loraine has gone above and beyond to get us into a new property while the world is a little bit upside down! I cant thank them enough! highly recommended
Nia · 17 April 2020
Agent replied
Thanks Nia Lawal
★★★★★ 5/5
FacebookWe would just like to thank the Team at Oakwood Homes for their friendly and professional manner in dealing with the purchase of our first home in the UK. We are looking forward to moving down to Kent. Thanks guys
Ilse · 26 October 2018
Agent replied
Thank you for your feedback - we hope the move goes well and you enjoy your time in sunny East Kent..! ??
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