Trusted Agent profile · Birchington, Kent

Oakwood Homes Birchington reviews

4.8

★★★★★ Excellent

252 reviews across 2 platforms

4 Station Road, Birchington, Kent, CT7 9DQ

Part of Oakwood Homes, see every office.

Oakwood Homes's office in Birchington, Kent, at 4 Station Road, is rated 4.8 out of 5 across 252 reviews on two platforms, including 70 Google reviews rated 4.7.

Google logo

4.7 / 5

70

Reviews on Google

This office

Facebook logo

4.8 / 5

182

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birchington office, from every platform, shown as written. First names only.

2/5

Facebook

I've got to admit this time around I'm very disappointed with the service I received this time . After a lot of promises we had 3 viewings in 8 months not exactly what I expected and we had to chase it every time and each time was told to drop the price . .

Lisa · 29 March 2018

Agent replied

That's disappointing to hear Lisa, but we appreciate your feedback. We will look at our systems to see where things slipped - it is a shame that we were not as successful as your last sale with us, but it was not for the want of trying. We wish you well with your new agent and hope you find a buyer soon.

5/5

Facebook

The whole letting team are so supportive and professional. Nothing has been too much trouble during the letting process.Amy, Lorraine and Ethan have made our lives so much easier finding a tenant for us. We totally trust their skills in finding a tenant. We would totally recommend Oakwood Homes. They are great.

Jane · 25 January 2019

Agent replied

Thanks Jane - we value working with you ??

5/5

Facebook

Thanks to Oakwood lettings for thier help with getting into my new flat really quickly. I viewed the property within one day of it coming on and was in the property within days which enabled me to have my children as planned during the summer holidays. Amazing service thanks to you all

Keith · 28 August 2018

Agent replied

Thanks for your feedback Keith - glad we could help. All the best with your future plans.

5/5

Facebook

Hi Amy I would like to say a big thank you for all your kind help in helping us to secure the tenancy of 19 Station Approach Ramsgate. I would also like to thank your colleagues Lorraine,Stacey and Daisey .Your advice and help has been both professional and friendly.Kind regards Alan

Alan · 20 February 2019

Agent replied

Thank you Alan for taking them time to comment - hope your move goes well!

5/5

Google

Very attentive, very genuine, honest opinions, no BS or rubbish which is rare with estate agents. Any questions or enquiries we always got an answer as quickly as they could get one. Would always recommend Oakwood to friends and will always use them myself.

Spud · 20 March 2021

Agent replied · 19 June 2024

Really good to hear Spud - thank you 🙏 …

5/5

Facebook

Daisy and Kate did an amazing job with finding me a home to rent and did it within a couple of weeks of starting to look. They phoned me straight away when a home became avaliable fitting my needs. They both went above and beyond to help me.

Jacqueline · 4 December 2019

Agent replied

That’s great to hear. Thanks for your feedback Jacqueline.

5/5

Facebook

After dealing with other letting agents, how wonderful it was to deal with Alex, he honestly, could not of been more helpful or professional. I cannot thank him enough personally, and as a representative of Oakwood, he makes them a pleasure to deal with. Thank you

Wayne · 10 February 2020

Agent replied

Thanks for your feedback Wayne

5/5

Facebook

The amount of understanding and patience they gave my friends and I to look for the perfect house for us was wonderful. Alex Baker and the whole team of Oakwood Homes Lettings, thank you for making it trouble free and less stressful for us.

Anna · 4 February 2020

Agent replied

Thanks Anna

5/5

Facebook

Alex did a great job of showing us around the flat we were interested in renting. He was very honest and answered the questions we had. He was good with following up the viewing and was happy to assist us through the renting process.

Nancy · 11 October 2019

Agent replied

Thanks for your feedback Nancy. Hope all goes well with your move.

5/5

Facebook

Stacy at Oakwood Homes was more than helpful in assisting us in property recommendations and finding exactly what we are looking for. She kept in contact with us at all times and I couldn't have asked for better customer service. I would highly recommend.

Kris · 26 September 2019

Agent replied

Thank you for your feedback Kris - we hope all goes well with your move.

5/5

Facebook

The care and helpfulness of staff. Daisy showed us around the property and was very helpful with everything we needed to know. Kate followed up with a courtesy call and was polite and there was no pressure at all to take the property.

Michelle · 29 January 2020

Agent replied

Thank you for your feedback Michelle - please we have been able to look after you.

5/5

Facebook

Daisy and Kate have been exceptional helping me to find my home! Both professional, friendly and understood exactly what I was looking for. Especially in this very challenging time they were absolutely brilliant. Would not hesitate to recommend them and Oakwood Homes.

Amanda · 23 March 2020

Agent replied

Thanks Amanda - pleased we could help.

5/5

Facebook

As a landlord, I have been very impressed by the staff at Oakwood Homes, and especially with Amy, Kate, Harry and everyone else in the letting department for their quickness and professionalism in finding me a new tenant, thank you, Ronnie

Ronnie · 25 January 2020

Agent replied

Thank you Ronnie for your feedback and valued business...

5/5

Facebook

We have just done our 1st buy to let and Stacy and Amy have been fantastic! Very efficient, professional and given us total faith in what can be a very difficult time. They have kept us very well informed of everything. Thanks guys!

Clare · 3 February 2019

Agent replied

Thanks Clare - hope everything works out well for you ??

5/5

Google

Had a great experience - everyone we dealt with was very helpful and friendly. We were first time buyers and the whole team (Hayley, Steve and Debbie) really looked after us.

Sophie · 20 March 2022

Agent replied

Thanks for your feedback Sophie. We hope you will be very happy in your new home 😀 …

5/5

Facebook

Oakwood homes have been brilliant from first contact at looking for a property, taking note of your requirements and budget. The whole team have been super friendly and helpful. Lorraine, Alex and Maddy have been brilliant with all their helpThank you

Emili · 21 November 2019

Agent replied

Thanks Emili - hope your move goes well.

5/5

Facebook

Oakwood homes have been brilliant from first contact at looking for a property, taking note of your requirements and budget. The whole team have been super friendly and helpful. Lorraine, Alex and Maddy have been brilliant with all their helpThank you

Em · 21 November 2019

Agent replied · 27 January 2024

Thanks Emili - hope your move goes well.

5/5

Google

very professional and pleasant to deal with.

Wendy · 20 March 2024

Agent replied · 24 June 2023

Great to hear thanks Wendy 🙏 …

5/5

Facebook

The team at Oakwood are ON IT. They kept us up to date, informed and remembered who we were (not as common as you might think!). Amy and Stacy have been fantastic, if you want a house, go and see these guys!

Gareth · 5 February 2019

Agent replied

Thank you Gareth!

5/5

Facebook

I was dealing with Daisy, Kate and Amy for the letting process. I must say they are great at their work and provided the best service possible. Looking forward to continue the business with them and would highly recommend

Sohaib · 1 March 2020

Agent replied

Thank you for your feedback Sohaib

5/5

Facebook

Have used Oakwood letting agents on a number of occasions to find our tenantsI always find them very helpful and always keep us updated I would recommend them if you are looking for new tenants or any other service required

Adrian · 8 May 2019

Agent replied

Thanks Adrian - we appreciate your valued business.

5/5

Facebook

Really helpful great staff couldn't do enough for myself and my wife. Finding a ground floor property has been difficult as we both use a wheelchair but the property we are in now is perfect thank you to the team.

Ben · 29 December 2018

Agent replied

Thanks for your comments Ben. Hope you settle in well. Happy New Year.

5/5

Facebook

I have nothing but praise for Oakwood Homes, Loraine has gone above and beyond to get us into a new property while the world is a little bit upside down! I cant thank them enough! highly recommended

Nia · 17 April 2020

Agent replied

Thanks Nia Lawal

5/5

Facebook

We would just like to thank the Team at Oakwood Homes for their friendly and professional manner in dealing with the purchase of our first home in the UK. We are looking forward to moving down to Kent. Thanks guys

Ilse · 26 October 2018

Agent replied

Thank you for your feedback - we hope the move goes well and you enjoy your time in sunny East Kent..! ??

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Oakwood Homes Birchington

How many reviews does Oakwood Homes Birchington have?

Oakwood Homes's Birchington office has 252 reviews across two platforms: 70 on Google, 182 on Facebook (across the whole business).

What is Oakwood Homes Birchington's rating?

Oakwood Homes Birchington is rated 4.8 out of 5 across all 252 reviews, and 4.7 out of 5 on Google from 70 reviews.

Where is Oakwood Homes's Birchington office?

Oakwood Homes Birchington, 4 Station Road, Birchington, Kent, CT7 9DQ.

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