Every review we hold for the Bingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA very professional service from Ellie and Calsie - efficient and polite responding to requests and queries quickly. They showed how a lettings business should be unlike some of their competitors!
Nick · 27 January 2024
Agent replied · 24 August 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHappy with experience, they sold my house without any problems.
Martyn · 15 December 2024
Agent replied · 22 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Martyn! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie-mae
Was amazing she was so helpful could not fault her however the solicitor that Frank Innes recommended was less than satisfactory in our case.
Elaine · 26 February 2024
Agent replied · 24 August 2024
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service received from James and Ellie, very prompt responses , very professional and friendly. I am able to approach the agency with any situation and it is resolved. 5* rating from me.
Daniella · 1 July 2023
Agent replied · 6 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service feom start to finish, very efficient with everything. Lovely, professional staff. A great experience
Sue · 25 June 2024
Agent replied · 24 August 2024
Hi Sue, thank you for your kind words! We are thrilled to hear that you had an excellent experience with our team. We appreciate your feedback and look forward to assisting you in the future.
★★★★★ 5/5
GoogleI'm a landlord with two properties let out through Frank Innes, Bingham. James and Laura have been superb. They get things done quickly and efficiently and take any stress out of being a landlord, saving me time and money. Highly recommended.
Paul · 31 May 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service and only a pleasure to been dealing with such wonderful & helpful people.
David · 26 May 2024
Agent replied · 24 August 2024
Thank you for the kind words, David! We are thrilled to hear that you had a fantastic experience with our team. If you ever need any assistance in the future, feel free to reach out. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant agent, both for letting some and sales. Everyone is knowledgeable and extremely helpful, and cheerful! A pleasure to do business with all the team. Many thanks.
Pamela · 1 September 2023
Agent replied · 1 October 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service - first class - professional, efficient and carried out our wishes with thoughtfulness and care. Went the extra mile without hesitation to ensure they got a tenant that we would want - special thanks in particular to James Green and Kat N - would recommend them without hesitation.
Ann · 31 May 2020
Agent replied · 31 May 2023
Hi Ann, thank you for taking the time to leave us your kind comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Amy
★★★★★ 5/5
GoogleBeen letting my property in Mansfield and the tenants did not leave the property in a very clean state. The end of tenancy deposit return was agreed and resolved within a few days with no hassle. Thanks go to Craig Jones at the Property Management Centre for his prompt action and communication
Michelle · 1 June 2019
Agent replied · 31 May 2023
Thank you Michelle for your fantastic 5* review.
Best wishes, Emma
★★★★★ 5/5
GoogleBrilliant service from Lisa, Mia and Ellie-Mae. They have guided and protected our interests throughout the whole process and achieved a successful sale for us.
Caroline · 3 September 2023
Agent replied · 1 October 2023
Thanks for the wonderful 5* review Caroline! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe easiest, slickest most professional service. Recommended. Calsie thank you!
Pete · 25 June 2024
Agent replied · 24 August 2024
Thank you for leaving us your superb 5* review Pete. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GooglePlease it was sold and completed in three months.
James · 25 June 2024
Agent replied · 24 August 2024
Hi James, thank you for sharing your feedback. We're glad to hear that your sale was completed within three months. If you have any further questions or feedback, please feel free to reach out to us. Thank you for choosing Frank Innes Sales and Letting Agents Bingham.
★★★★★ 1/5
GoogleAwful service, we have been really messed around with a number of houses now it’s getting really frustrating. Beyond a joke
Lucy · 28 August 2023
Agent replied · 26 November 2023
Hi Lucy, Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleI had a lovely experience with one of there agents today Samantha Bye she was very warm and welcoming and made sure there wasn’t a single moment of silence, she was very informative about the property’s and the company are lucky to have her.
Jamie · 6 July 2020
Agent replied · 6 July 2023
Many thanks for the wonderful 5* review! It's great to see that our dedicated team once again provided a excellent service. Best wishes, Lucy.
★★★★★ 1/5
GoogleAwful service, we have been really messed around with a number of houses now it’s getting really frustrating. Beyond a joke
Lucy · 22 August 2023
Agent replied · 29 August 2023
Hi Lucy, Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleWhat a great team! Really pleased with the service received. Thanks!
Ellie · 27 March 2024
Agent replied · 24 August 2024
Thanks Ellie Newton for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery friendly and knowledgable agents. They found me a suitable flat just moments after one that I had viewed had gone. I was helped by both Ellie and Glen.
Adrienne · 2 November 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
★★★★★ 4/5
GoogleA great team. Ellie-mae was fab at asking questions for me and really supportive throughout the process.
Lynsey · 27 October 2023
Agent replied · 26 November 2023
Thank you for your thoughtful review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter being recommended by family to use Frank Innes, we had a meeting and realised they were exactly what we were looking for in an estate agent. When Lisa first came to us to talk about the selling process, one question she asked that remains with me was, "what are you looking for in an estate agent?" We explained that this was the first time we had sold a house, so needed a lot of 'hand holding', she reassured us this would not be a problem and they did not disappoint.
Their friendly, relaxed, personable, but professional approach ticked all the boxes that we were looking for to give us confidence in an otherwise quite stressful experience that house buying tends to be. All of the staff in the Bingham office in Nottingham are really helpful, but Ian and Lisa (The Manager) have been great. Ian sold our house within days and anytime we have needed support with advice or paper work, both Ian and Lisa have been there any time we needed them.
We cannot recommend them enough and will definitely use them again if and when we sell our next house! Thanks guy's.
Bethby · 1 June 2016
★★★★★ 4/5
GoogleJust bought a house through Frank Innes. They were helpful throughout and helped to speed up my purchase by chasing certain aspects which had become delayed, which I really appreciated.
Hannah · 4 August 2022
Agent replied · 31 May 2023
Many thanks Hannah for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis office is the best letting agency I have dealt with and nothing is to much trouble for the lettings team at this branch. Thank you all for your help and professional attitudePositiveResponsiveness, Quality, Professionalism, Value
Steve · 25 August 2021
Agent replied · 6 July 2023
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleCalsie, Ellie and James are always so helpful with any queries. Great customer service everytime!
Amy · 27 October 2023
Agent replied · 26 November 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLouise, Lisa, and Mia helped tremendously during a bullish housing market, managed expectations, emotions and timescales in a professional manner at all times. Thanks again for all your help.
Ruth · 6 July 2022
Agent replied · 6 July 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.