Trusted Agent profile

Frank Innes Bingham reviews

4.5

★★★★★ Excellent

120 reviews across 1 platform

23 Market Place, Bingham NG13 8AP

Frank Innes's Bingham office at 23 Market Place is rated 4.5 out of 5 across 120 reviews on 1 platform, including 120 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

120

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bingham office, from every platform, shown as written. First names only.

5/5

Google

Excellent service, All of the team at the Bingham branch are extremely knowledgeable of the local area. Super quick marketing of our property meant we were in receipt of an offer within a couple of weeks. Alfie, Michelle and Sharon were all excellent When they said they would ring back they did so every time, regularly updating us and keeping us informed of events at all times. Highly recommended they are all a credit to the Frank Innes Bingham branch.

Ady · 19 March 2026

Agent replied · 26 March 2026

Thank you for your heartfelt review! We are thrilled to hear that our team at Frank Innes Bingham provided excellent service and quick marketing for your property. Alfie, Michelle, and Sharon are truly dedicated to keeping our clients informed and updated throughout the process. Thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

⭐⭐⭐⭐⭐ We sold our house through Frank Innes in Bingham and couldn’t be happier with the service we received from Michelle and Sharon. From start to finish they were professional, approachable, and incredibly supportive. Communication was excellent throughout and they kept us well informed at every stage of the process. They made what can be a stressful experience feel smooth and straightforward. We wouldn’t hesitate to recommend Michelle and Sharon at Frank Innes to anyone looking to sell their home.

Hieran · 26 February 2026

Agent replied · 26 March 2026

Thank you so much for your kind words and 5-star review! We're thrilled that Michelle and Sharon provided such excellent service during the sale of your home. Our team at Frank Innes strives to make the entire process as stress-free and smooth as possible for our clients. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Huge thanks to Sharon at Frank Innes Bingham. Sharon valued my property and helped me from beginning to end by keeping in touch at all times. No query was ever too much trouble. Truly professional. Sharon also helped me sell my property through Iamsold with more great, professional support from Nathaniel. I would highly recommend Frank Innes , Bingham to sell any property . Again thank you for all your dedication, support and hard work.

Laura · 26 February 2026

Agent replied · 26 March 2026

Thank you so much for your kind words! It was a pleasure working with you and I am thrilled that you were satisfied with our services. We always strive to provide top-notch, professional support from start to finish. Thank you for choosing Frank Innes Bingham and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Great experience using Frank Innes, Bingham for our recent house purchase. Alfie was consistently our point of contact throughout; despite the fact that he mentioned that he was new to the job, he was always friendly and helpful with great communication skills. Also had some contact with Michelle who was also very professional. Thank you for all your help - Jo and John Kneale

Amy · 26 February 2026

Agent replied · 26 March 2026

Thank you Jo and John for your glowing review! Our team at Frank Innes, Bingham takes pride in providing top-notch service to all of our valued clients. We're thrilled to hear that Alfie and Michelle were able to make your house purchase a great experience. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

The team have been fabulous. Sharon was incredibly professional when she first came to view our home - she gave a fair valuation and it was great clarity as a vender. Michelle was then amazing throughout the sale process - so communicative and so personable. I'd recommend Frank Innes Bingham.

Europa · 26 December 2025

Agent replied · 26 March 2026

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that Sharon and Michelle provided such excellent service during your home selling journey. It was a pleasure working with you and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Do not use this company! Absolutely awful experience. I rented a mice infested apartment with them, finding out this was an issue they had known about for three years and continued to let. Had a hole in the roof for six months that they didn’t fix and have had to vacate due to such poor living conditions. And after all that claimed half my deposit for an issue they failed to record in the inventory from the previous tenancy.

Sophie · 15 April 2026

Agent replied · 22 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We are currently selling our house and Michelle has been brilliant. Always answers the phone with a smile and keeps us updated with how our sale is progressing. We had a recent hiccup with the sale and Michelle has handed it with a speedy resolution. I would highly recommend this estate agent.

Karen · 26 September 2025

Agent replied · 26 March 2026

Thank you for your kind words! We are thrilled to hear that Michelle has provided incredible service during your house sale. Our team strives to make the process as smooth as possible and we are grateful for your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We used Frank Innes after a poor experience previously with an online agent. Ellie & Mia were so warm and friendly and loved our house, which gave us the confidence they would sell it quickly, and they did! The process takes several weeks and can be stressful but throughout, we were kept informed and they were polite and professional at all times. Thank you so much both for your time, efforts and professionalism. We would highly recommend.

Jennie · 23 August 2024

Agent replied · 24 August 2024

Many thanks for your marvellous 5* review and recommendation Jennie. Best wishes, Lucy, Customer Relations.

5/5

Google

We were really pleased with the service my mom received from the team at Frank Innes Bingham, Michelle & Alfie were very helpful, supportive, professional & proactive when dealing with the purchase. We wouldn’t have any hesitation in …

Becky · 26 September 2025

Agent replied · 26 March 2026

Thank you for the positive feedback, Jean and family! It's always our goal to provide exceptional service and we're glad Michelle and Alfie were able to assist your mom with her purchase. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From day one, Sharon and her team in Bingham have worked hard to find us a buyer for our house. Michelle and Alfie have kept us informed at every stage in what turned out to be a difficult search. In the end, we didn’t sell our house - we were in no doubt that a sale would happen very soon but lack of a property for us to buy meant we decided to stay in our lovely village a little longer. That was the right decision for us. When the time is right we will definitely use Frank Innes.

Pam · 13 April 2025

5/5

Google

We’ve had an excellent experience working with Alfie at Frank Innes. From start to finish, Alfie has been absolutely fantastic - professional, approachable, and consistently clear in his communication. He kept us well-informed throughout …

Lewis · 26 August 2025

Agent replied · 26 March 2026

Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience working with Alfie at Frank Innes. He truly is a reliable and talented agent who goes above and beyond for his clients. It was our pleasure … More

4/5

Google

First time buying a property. Overall the service was good. It was not quite what I thought it would be, but maybe my expectations were a little high. Ellie kept me up to speed on the process and was there for support and advice when needed.

Mark · 20 December 2024

Agent replied · 22 December 2024

Many thanks Mark for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

Really great service from Frank Innes Bingham. Michelle, Alfie & the Mortgage advisor Zowie have been brilliant in keeping us up to date on the sale of our house and negotiating and transparent costs. Really quick response times for all our questions and sold in less than a month! Very pleased!

Samantha · 12 March 2026

Agent replied · 26 March 2026

We are thrilled to hear about your fantastic experience with our team at Frank Innes Bingham! Michelle, Alfie, and Zowie are all dedicated to providing top-notch service and ensuring transparency in all aspects. We are ecstatic to have helped you sell your house quickly and efficiently. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Had to sell our late dads house and the team at Bingham were excellent. Very helpful and worked hard for us over a prolonged and stressful sale. Always kept us up to date. Thank you to all at Bingham.

NICK · 20 December 2024

Agent replied · 22 December 2024

Many thanks for your marvellous 5* review Nick. Best wishes, Lucy, Customer Relations.

5/5

Google

We have recently bought a house in Bingham marketed by Frank Innes. We have been very impressed by their high standards of professionalism and their willingness to arrange visits even at short notice. There was a chain of 7 and the staff of Frank Innes were the main ones driving the chain forwards and immediately following up potential delays. With dogged tenacity, they established contacts throughout the chain and exerted pressure to effect a resolution to problems. It is testimony to them that all completions occurred and that we are enjoying life in Bingham. Thank you. Heather & MalcolmPositiveResponsiveness, Quality, Professionalism

Malcolm · 25 August 2021

Agent replied · 31 May 2023

Thank you for your terrific 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I cannot recommend Laura, James and the team at the Bingham branch of Frank Innes highly enough. My tenant gave notice and within 1 day the property was marketed and within 13 days of it becoming empty it was then re-let. The team and in particular Laura was very professional and highly efficient in all my dealings with the office. With commendable attention to detail, I have full confidence in their services and I do not hesitate to recommend them to anyone wishing to use a lettings agent.PositiveResponsiveness, Quality, Professionalism, Value

Adrian · 25 August 2021

Agent replied · 31 May 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently used Frank Innes as both a tenant and a landlord (I put my house on rent and also moved into a rental). The service was absolutely brilliant. In particular, Laura went over and beyond to make sure everything went smoothly. I’ve had a lot of dealings with lettings companies and this is by far the best. I would most definitely recommend if you want a stress-free and professional service.

Robena · 31 May 2022

Agent replied · 31 May 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Having not moved for 32 years we were very keen to find a house that suited our unique requirements and we found it through Frank Innes in Bingham. I would particularly like to thank Holly for being so cheerful and helpful and allowing us to make quite a lot of visits to our chosen house, often accompanied by several family members! Lisa was also very helpful when Holly wasn't available. I would not hesitate to recommend this team to anyone looking to move in the near future.

Alison · 31 May 2020

Agent replied · 31 May 2023

Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott

5/5

Google

I’ve just recently moved to East Bridgford with the help of Frank Innes. Hollie has been dealing with my move throughout and I couldn’t have asked for better service. I had never filled out an application form before & she gave me a call & helped me through it. I was kept informed throughout every step from application to landlord references, deposits, viewing & moving in. I didn’t feel under pressure to take the property which was always a fear of mine, the viewing was very relaxed & now I’m here sat on my new sofa with a cup of tea! My last two house moves have been very stressful whereas this one was seamless and I couldn’t thank Hollie enough for being approachable, reliable & relevant!

Sarah · 7 July 2019

Agent replied · 31 May 2023

Thanks Sarah for the wonderful 5* review! It's great to see that the Frank Innes team in particular Hollie once again provided a professional, approachable and reliable service. I wish you all the best in you new home. Kind regards, Lucy.

5/5

Google

The team at Frank Innes made my move to Nottingham much easier. They were flexible about viewing and went to extra lengths to show me a video before I eventually saw the flat. Calsie was amazing and helpful all through the process. Thanks to an amazing team

Stella · 27 January 2024

Agent replied · 24 August 2024

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ellie, Calsie and James were all very courteous, helpful, thorough and a joy to work with. They respond to telephone calls, emails and resolve queries promptly. They have a good rapport with the Landlord and always keep him in the communication loop. I would highly recommend this lettings and sales agency.

T · 27 October 2023

Agent replied · 26 November 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Sharon, Michelle and Alfie at Frank Innes were amazing when selling our property. They made everything straight forward and kept us informed every step of the way. I highly recommended Frank Innes, Bingham, if you are selling your property.

Mark · 26 December 2025

Agent replied · 26 March 2026

Thank you so much for your kind words! We are incredibly happy to hear that Sharon, Michelle, and Alfie provided you with fantastic service during the sale of your property. It was a pleasure working with you and we truly appreciate your recommendation to others. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

We booked in with this agency to view a property and asked if we could move the viewing to an earlier to due to other commitments. We were then sent a postcode for the property which took us to the incorrect address. The agent called us and we explained that their postcode had sent us to the wrong location and that we were a few minutes away. We used the Rightmove property location map to find the address and were 7 minutes late. The agent answered the door and told us we would now need to wait 5 minutes as another viewing had turned up early. We waited for 15-20 minutes before knocking on the door again and explaining that we booked it for a specific time due to other commitments and were told very rudely "well, you were late" to which I replied "yes, by 7 minutes" and was then told to wait outside again. I also had my two young children with me and because she refused to wait, we could not view the property we had made the trip to see. Needless to say the agents attitude as a representative of this company has made us never want to deal with this agent again.

Jessi · 13 August 2024

Agent replied · 11 December 2024

Hi Jessica, thank you for sharing your experience with us. We're very sorry to hear about the inconvenience you faced and the way the situation was handled. Please contact us at review@countrywide.co.uk so we can address this matter further. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic experience! The sales team found us a cash buyer for our property and through their management of the sale they got the sale completed for us in 2 weeks which is absolutely fantastic, a particular shoutout to Mia and Lisa for all their help. I hope to work with them again in the future.

Nikita · 2 March 2023

Agent replied · 31 May 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

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Questions about Frank Innes Bingham

How many reviews does Frank Innes Bingham have?

Frank Innes's Bingham office has 120 reviews across 1 platform: 120 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Frank Innes Bingham's rating?

Frank Innes Bingham is rated 4.5 out of 5 across all 120 reviews, and 4.5 out of 5 on Google from 120 reviews, checked 9 October 2026.

Where is Frank Innes's Bingham office?

Frank Innes Bingham, 23 Market Place, Bingham NG13 8AP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.