Trusted Agent profile · Billericay

Beresfords Lettings Billericay reviews

★★★★★ Excellent

838 reviews across 2 platforms

129 High Street, Billericay, CM12 9AH

Beresfords Lettings's office in Billericay, at 129 High Street, is rated 4.7 out of 5 across 838 reviews on two platforms, including 163 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Beresfords Lettings won in 2026.

Google logo

4.9 / 5

163

Reviews on Google

This office

Trustpilot logo

675

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Beresfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Billericay office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellant service from Rob and Charlie

Rating only, no written review.

Theresa · 14 September 2024

Agent replied · 23 October 2024

Hi TheresaMany thanks for your positive comments regarding Rob and Charlie. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent service by professional team.

Rating only, no written review.

Andrei · 10 September 2024

Agent replied · 23 October 2024

Hi AndreiI’m so pleased that our local team impressed you during your recent dealings with them. Thank you for your 5 star award.Steven Bond Managing DirectorResidential Lettings

5/5

Trustpilot

Good service

Excellent service

Angela · 14 July 2024

Agent replied · 23 August 2024

Hi AngelaThanks for taking time out to provide us with your feedback. I am pleased that you were impressed with the service provided by our local lettings team and we are all grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Jon · 29 June 2024

Agent replied · 28 August 2024

Hi Jon, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Billericay. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

A-K · 13 February 2024

Agent replied · 12 June 2024

Many thanks for the 5 star award for the team at our Billericay office. The team work really hard to provide the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Great service

Very helpful

Emmanuel · 22 January 2024

Agent replied · 12 June 2024

HI Emmanuel,Thanks for taking time out to provide your positive feedback, having recently dealt with our local lettings team. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Rating only, no written review.

Emma · 25 October 2023

Agent replied · 24 October 2024

Hi Emma, Many thanks for the 5 star review for our team at Billericay. They all work hard to provide the best possible customer care and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Oluwatobi · 16 October 2023

Agent replied · 12 June 2024

Hi Oluwatobi, Many thanks for the 5 star award for the team at our Billericay office. The team work really hard to provide the best possible customer service and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Susan · 16 October 2023

Agent replied · 12 June 2024

Hi Susan, Many thanks for the 5 star award for the team at our Billericay office. I am pleased you were impressed with the service extended to you and appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Friendly staff and are able to advise

Rating only, no written review.

Sarah · 27 September 2023

Agent replied · 12 June 2024

Hi Sarah,I just wanted to thank you personally for taking the time to leave your review. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Melissa was really helpful

Rating only, no written review.

Davita · 7 September 2023

Agent replied · 12 June 2024

Hi Davita,This is just a response to your recent review to say that I was pleased to read your comments regarding Melissa and to say a big thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Everything went smoothly and on time

Rating only, no written review.

Cliff · 29 July 2023

Agent replied · 12 June 2024

Hi CliffThanks for taking time out to provide us with your feedback. I am pleased that everything ran smoothly for you. We are all grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Great service.

Rating only, no written review.

Sam · 15 July 2023

Agent replied · 12 June 2024

Hi SamMany thanks for providing your feedback. I am pleased that you were impressed with the service provided by our lettings team.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Simply good efficient service

Rating only, no written review.

David · 30 June 2023

Agent replied · 12 June 2024

Hi David,Thank you for taking the time to leave your review. We are all very grateful for your kind words and 5-star rating.Steven Bond Managing Director - Residential Lettings

5/5

Google

Rating only, no written review.

Juliette · 13 June 2023

Agent replied · 12 June 2024

Hi Juliette, Many thanks for taking the time to post your 5 star award for our Billericay office. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

5/5

Google

Rating only, no written review.

Ronen · 13 June 2023

Agent replied · 12 June 2024

Hi Ronen, I just wanted to say thank you personally for taking the time to leave a 5-star rating regarding the service provided by our team in Billericay. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Greg · 13 June 2023

Agent replied · 12 June 2024

Hi Greg, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Billericay. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Emma · 13 June 2023

Agent replied · 12 June 2024

Hi Emma, Many thanks for the 5 star review for our team at Billericay. They all work hard to provide the best possible customer care and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Andy · 13 June 2023

Agent replied · 12 June 2024

Hi Andy, Many thanks for the 5 star review for the team at our Billericay office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager.

4/5

Trustpilot

Good experience overall

Rating only, no written review.

Sean · 11 June 2023

Agent replied · 12 June 2024

Hi Sean,Thank you for the 4 star award for our team. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

5/5

Trustpilot

ver helpful staff

Rating only, no written review.

Gary · 2 April 2023

Agent replied · 12 June 2024

Hi Gary,I was pleased to read that you have been happy with the service you have received from our staff at Beresfords and we thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Staff was really helpful and kind

Rating only, no written review.

Muhammad · 16 July 2022

Agent replied · 12 June 2024

Hi MuhammadI just wanted to reply to you personally to thank you for taking time out to post your recent review. Pleased to read that you found our staff helpful throughout the moving process and we are really grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

1/5

Trustpilot

Not helpful throughout the process.

Rating only, no written review.

Reuben · 16 June 2022

Agent replied · 12 June 2024

Hi Reuben,Having seen your recent 1 star review, I am naturally concerned and disappointed with the comments made within. Following an appraisal of your file and subsequent conversations with the individuals concerned, I understand you have now completed on your purchase. Although I understand the process was a little slow, unfortunately, transactions are generally taking longer in the current climate. There are often issues which may arise, but there is a legal process which needs to take place before exchange can happen and this is often out of our control.I appreciate it must have been very frustrating for you to find, upon completion, the seller had only left one set of keys at the property. We have been advised another set will be dropped into the office but again this is beyond our control and I apologise for any inconvenience caused as a result.I wish you many happy years in your new home and hope that we can be of assistance in the future.Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Margaret · 13 June 2022

Agent replied · 12 June 2024

Hi Margaret, Many thanks for taking the time to post your 5 star award for our Billericay office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beresfords Lettings's Google reviews

Questions about Beresfords Lettings Billericay

How many reviews does Beresfords Lettings Billericay have?

Beresfords Lettings's Billericay office has 838 reviews across two platforms: 163 on Google, 675 on Trustpilot (across the whole business).

What is Beresfords Lettings Billericay's rating?

Beresfords Lettings Billericay is rated 4.7 out of 5 across all 838 reviews, and 4.9 out of 5 on Google from 163 reviews.

Has Beresfords Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Beresfords Lettings, Billericay won Trusted Agent; Beresfords Lettings, Braintree won Gold.

Where is Beresfords Lettings's Billericay office?

Beresfords Lettings Billericay, 129 High Street, Billericay, CM12 9AH.

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