Trusted Agent profile · Billericay
★★★★★
873 reviews across 2 platforms
129 High Street, Billericay, CM12 9AH
Beresfords Lettings's office in Billericay, at 129 High Street, is rated 4.7 out of 5 across 873 reviews on two platforms, including 198 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Beresfords Lettings won in 2026.
The Trusted Agent 2026 results for Beresfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Billericay office, from every platform, shown as written. First names only.
5/5
TrustpilotWas able to get our appartment very…
Was able to get our appartment very quickly
Hi Akhil,Many thanks for providing us with your feedback. I was pleased that our local lettings department were able to source a suitable apartment for you swiftly. We hope that you enjoy your time living at the property.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotBeresfords
Brilliant service from Karen, Hannah and the Lettings team at Beresfords in Upminster. Super efficient, friendly and always on hand to answer any questions.
Hi GBThanks for leaving your review. I am pleased to read that you have been happy with the service provided to you by Karen and our lettings team in Upminster. They will all be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotEleanor and Danny both very helpful…
Eleanor and Danny both very helpful with Change over with tenant with my property both 5 star all the way through process
5/5
TrustpilotNice to se a professional service on…
Nice to se a professional service on time and very polite Allways a breeze and welcome anytime 👍
Hi DeanWe all very much appreciate your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
1/5
TrustpilotSo much for reviews
We will never have any further business with this company. Over the years we have had a very good experience with them but our recent experience selling a property in Romford it has been very poor maybe it’s just this branch but never again. The reviews on their web site by another company seem unbelievably good, so much for reviews !
5/5
TrustpilotGood communication
Good communication, Efficient in what they do.
Hi Olawunmi,Thanks for your feedback and I was pleased to read that the communication delivered by our lettings team during your dealing with us was good and their approach efficient.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotLovely Lady
Hi I had my inspection on my flat yesterday and a lovely lady Corrine Cullen done the inspection .. very profession and polite
Hi TheresaThanks for your feedback following your recent inspection. I am glad that you found the approach of Corrine Cullen, our Inventory Clerk both professional and polite. I know that Corrine will personally be very grateful for your kind words. On behalf of everyone at Beresfords, many thanks for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
GoogleFantastic Service ! Thank you for the great professional service Christine and Lauren
Hi Bronwynn We very much appreciate your positive feedback. I am pleased that our lettings team in Billericay delivered a professional service throughout your transaction. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotWas attended to by Hannah Grant whilst…
Was attended to by Hannah Grant whilst re letting my property. Very responsive, efficient and helpful throughout the whole process. Thank you!
Hi DJRThanks for your feedback. I was pleased to read that Hannah was responsive, efficient and helpful throughout the entire rental process. I know she will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotRecommend Great Service
Excellent service in renting out a property from Cameron & Lizzie, both very helpful and informative every step of the way. Recommend.
Hi J MarlesI was pleased to read your positive comments regarding the service extended to you recently by our lettings team in Upminster. We all are very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotFrom beginning to end the service that…
From beginning to end the service that I got from Lizzie it was amazing and very helpful, briliant team, Many thanks
Hi RalucaMany thanks for taking the time to provide us with your positive feedback regarding Lizzie and the rest of our lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotExcellent service. Polite chap
Excellent service. Respectful and polite at all times. Give the man a raise for goodness sake.
Hi JoshMany thanks for the positive feedback. I am pleased that you were impressed with the service provided by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCheckout Review
A checkout was recently completed on my rental property, and i am very pleased with the work and report Melissa McGaughin produced.Many thanks
Hi RobertThanks for your recent review. I am glad you were happy with the approach of our inventory clerk Melissa, along with the quality and content of her subsequent report. I know Melissa will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery professional
Generally I have had no problems with this company.
Hi Andy,I just wanted to respond personally to thank you for the positive feedback and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotGood service throughout my letting
Good service throughout my letting, always nice to see Sarah for midterms. Sarah have a professional service and I received my deposit back quickly.
Hi Leanne,I am very grateful that you found time to post your recent review. It was great to read that you have been happy with the service provided by our local lettings team, and that following your departure from the property you received your deposit back quickly. I know that the entire team will be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotExcellent
Excellent, highly competent service and all delivered with a friendly approach.
Hi Sarah,Many thanks for taking the time to leave your feedback. It is pleasing to read that you have found the service provided to you was competent and friendly. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotSarah Hills has given amazing customer…
Sarah Hills has given amazing customer service, an asset to the company
Hi Rebecca,We appreciate your feedback and I was pleased to read your positive comments, having recently dealt with Sarah. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat
The team are very friendly and professional, very fast response time.
Hi Alice,So pleased that you found our lettings team friendly, professional and efficient. Its great that you have provided them with a 5-star rating which is much appreciated.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat staff very friendly and have…
Great staff very friendly and have helped in every way possible
Hi Billy,Thanks for taking time out to post your review. I was pleased to read that you have found the approach of our staff friendly and that they assisted you effectively throughout the entire process. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
4/5
TrustpilotVery Professional
Very Professional, all round.
Hi TonyMany thanks for taking time out to post your review. I am pleased that during your dealings with our teams you found their approach professional.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotIt was so amazing because they always…
It was so amazing because they always get in touch by sending different apartment
Hi MichaelMany thanks for your positive feedback. I am pleased that we updated you on a regular basis with properties that were considered suitable.Steven BondManaging Director - Residential Lettings
4/5
TrustpilotGood service overall!
Brentwood team- Good service overall!
Hi FKThank you very much for leaving your review. It is great to see you have been happy overall with the service provided to you by our team in Brentwood.Steven BondManaging Director - Residential Lettings
4/5
TrustpilotOverall good people but the process…
Overall good people but the process itself is very intrusive and seems unnecessary.
Hi PeterThank you for taking the time to post your recent review. I am not sure what specifically you refer to when mentioning 'the process'. I would be keen if you could email me directly with a little bit more information and why you feel it was intrusive and unnecessary. As a business we are always trying to improve the customer experience and the process in general, so it would be really useful to receive a little more feedback. To these ends I look forward to hearing back from you in due course.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotThe company was helpful and really nice…
The company was helpful and really nice and staff members were absolutely amazing
Hi EyitayoI am pleased that you were impressed with the approach of our staff during your recent transaction. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Beresfords Lettings, Billericay won Trusted Agent; Beresfords Lettings, Braintree won Gold.
