Every review we hold for the Billericay office, from every platform, shown as written. First names only.
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5/5
TrustpilotThe service I received from Cameron
The service I received from Cameron, Karen, Lizzie and rest of letting team was most commendable. Always quick to answer my questions and gave valuable advice when asked. I feel reassured my property will be managed well.
Rita Β· 7 February 2022
Agent replied Β· 12 June 2024
Hi RitaThanks so much for finding the time to post your recent review. It is great that you have been pleased with the efforts of Cameron, Karen, Lizzie and the rest of the lettings team. We will always do everything possible to look after our client's properties and hope that we go on to enjoy a lengthy business relationship with you in the years to come. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotBeresfords have been excellent inβ¦
Beresfords have been excellent in finding me great, professional tenants throughout the years. Alice at the Maldon office in particular has always been great to deal with and she is a great asset to the company
Julie Β· 27 March 2022
Agent replied Β· 12 June 2024
Hi JulieWe very much appreciate your feedback and I am pleased that we have been able to find professional tenants for your property over the years. I know Alice in particular will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
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5/5
GoogleVery professional estate agents, nothing is too much trouble.
Having been going through our house sale for the last 2 months now with Beresford's, I must now change my opinion regarding their professionalism.
They are not entirely honest or transparent.
Alec Β· 13 June 2021
Agent replied Β· 12 June 2024
Hi Alec,
Thank you very much for the 5 star award and positive comments for the team at our office in Billericay. With many years of experience between them, the team are all focused on providing the best possible customer care and will very much appreciate you sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
EDIT : Dear Alec,
I am naturally concerned and disappointed with your comments following your 5 star review for the office. Having carried out an appraisal of your file and had subsequent conversations with individuals concerned, I can confirm any information that has been passed on to date, would have been done so in good faith at the time based on information relayed to us by other parties involved in your chain. We can only be guided by this and if subsequently, circumstances either change or new information comes to light, will ensure you are updated promptly. I can assure you of our continued attention whilst we progress your sale through to exchange and completion, as swiftly as possible during these challenging times.
Alison Horsley, Customer Services Manager.
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5/5
TrustpilotVery helpful and communicative
Steph Β· 24 September 2025
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5/5
TrustpilotVery helpful
Nothing seems to be a problem with the people who I have been dealing with,to do with our tenancy agreement. Always done what they said they would do. Thanks for making it easy for us.
Colin Β· 31 March 2022
Agent replied Β· 12 June 2024
Hi ColinThank you for posting your recent review and I was pleased to read your positive comments. Sometimes the process involved in renting a property can prove complicated, but I am pleased that on this occasion our staff made everything that much easier. We all very much appreciate your 5-star rating.Steven Bond Managing Director - Residential Lettings
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5/5
GoogleProfessional team and very helpful when needed.
Lee Β· 23 August 2025
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4/5
TrustpilotIt was a great experience
It was a great experience. Very friendly and great to communicate with. Patient with their clients and most important to me,they didn't give me the run around.
Dayo Β· 10 February 2023
Agent replied Β· 12 June 2024
Hi DayoHaving dealt with us recently I was pleased to read your positive comments. It is great that you found the approach of our staff friendly and that they were easy to communicate with. Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotEasy to deal with helpful did a goodβ¦
Easy to deal with helpful did a good job. Use them for multiple properties never had a problem π
Hornchurch Β· 13 September 2023
Agent replied Β· 12 June 2024
Thanks for providing your feedback. I am pleased that our local lettings department have met your expectations when dealing a number of your properties. I know they will be very grateful for your kind feedback.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotProfessional approach
Great coordination with the team and excellent professionalism.
Sunil Β· 10 May 2024
Agent replied Β· 12 June 2024
Hi SunilThank you very much for your 5-star rating. I am pleased that you were impressed with the levels of communication and general professionalism of our lettings team throughout the process.Steven BondManaging Director - Residential Lettings
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5/5
GoogleAll the rental Team at Beresfords Billericay have been so helpful in us renting a lovely property. All very professional. Would highly recommend them. Special thank you to Debby
Jackie Β· 14 June 2019
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5/5
TrustpilotVery helpful and friendly staff
Very helpful and friendly staff! Always trying there best to help as much as they can!
Mike Β· 10 November 2023
Agent replied Β· 12 June 2024
Hi MikeWe appreciate you taking the time to provide us with your feedback. I am pleased that you found the approach of our lettings team both helpful and friendly.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotAmazing experience!
Amazing experience with Gabby she was so friendly and helpful and made my day. Thank you!
Max Β· 25 October 2023
Agent replied Β· 12 June 2024
Hi MaxWe really appreciate your feedback and I am pleased that Gabby provided an amazing service throughout your dealings with her. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotI picked up the keys for a new buy toβ¦
I picked up the keys for a new buy to let apartment on Friday, met Adam on Saturday and by Monday morning it was rented out to a top class tenant! Outstanding work!
Nick Β· 28 February 2022
Agent replied Β· 12 June 2024
Hi NickThanks for your positive feedback. I am pleased that our lettings team in Brentwood managed to find you high quality tenants within a very short space of time. They always try to source the most suitable people for each and every property we market for let, but it was good that on this occasion not only were they able to do this, but did so within 24 hours of your apartment being released into the market for rent. I know they will all be very grateful for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotKaren at Beresford Lettings had beenβ¦
Karen at Beresford Lettings had been very helpful to review our property also very professional in her approach.A pleasure to work with the team at Beresford that can meet the clientβs requirements.
Jay Β· 7 April 2022
Agent replied Β· 12 June 2024
Hi JayThank you for taking the time to leave your review. I was pleased to read your positive comments regarding Karen and the rest of our lettings team at Upminster. I know they will all be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotWe have had to find temporaryβ¦
We have had to find temporary accommodation while Insurance claim ongoing, team at Berefords Billericay have been extremely helpful arranging and during this stressful period
Doug Β· 18 January 2023
Agent replied Β· 12 June 2024
Hi DougWe really appreciate you taking the time to post your feedback following your recent dealings with our lettings department in Billericay. It was great to read that our staff have been helpful in dealing with you whilst you try to source temporary accommodation due to an ongoing insurance claim. I know they will be very grateful for your kind words and 5-star rating.Steven Bond Managing Director - Residential Lettings
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5/5
TrustpilotGreat service always thanks a ton
Raheel Β· 9 May 2024
Agent replied Β· 12 June 2024
Hi RaheelThanks for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotGood Service.
Clear in explaining things. Use to respond fast for any queries.
Sreenath Β· 29 January 2024
Agent replied Β· 12 June 2024
Hi Sreenath,Thanks for taking time out to provide us with your feedback following your recent dealings with our local lettings department. I am pleased that everything was explained clearly to you throughout the process and that my team responded promptly to any queries that you raised.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotGreat service
Found the whole experience with Beresfords a very good one. Sarah who came and did the check out was very friendly and professional. It was all so efficient. I would definitely recommend them.
Joanne Β· 28 January 2022
Agent replied Β· 12 June 2024
Hi JoanneI am pleased that your experience of dealing with us was very positive and it is great that you would not hesitate in recommending us to others, many thanks.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotTransparent, professional, thoughtful, caring
Transparent, professional, thoughtful, caring. Such a great experience with Paul Tuck. Many thanks
Keiron Β· 8 December 2023
Agent replied Β· 12 June 2024
Hi Keiron,Thanks so much for taking time out to provide your feedback. I am pleased you found the approach of our lettings team in Billericay transparent and professional throughout. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotGood level of communication
Good level of communication. Friendly and helpful people working hard for you.
Belle Β· 29 December 2023
Agent replied Β· 12 June 2024
Hi Belle,We appreciate you taking time out to provide your review. I was pleased to read that our local lettings team remained in regular contact with you throughout your recent transaction and adopted a friendly and helpful approach. I know they will all be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotHave been with beresfords lettings forβ¦
Have been with beresfords lettings for many years and have always found the services you receive from them to be excellent and would recommend them to anyone looking to rent a property.
Edward Β· 1 March 2022
Agent replied Β· 12 June 2024
Hi EdwardThanks so much for taking time out to post your recent review. It is great that you have been working with us now for many years and have been happy throughout with the service provided by our lettings team. We are all very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotVery professional from start to finishβ¦
Very professional from start to finish and able to put my mind at ease and not have to worry about my property!
Alex Β· 28 February 2023
Agent replied Β· 12 June 2024
Hi AlexWe very much appreciate your positive feedback and I was pleased to read that you found the approach of our staff professional from start to finish.Steven BondManaging Director - Residential Lettings
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5/5
TrustpilotCourtesy call
Lauren took the time to make a courtesy call to check everything was going well with the tenancy. She is always pleasant and has a great deal of knowledge and practical experience of dealing with landlords and tenants. She comes up with good ideas to solve any issues you may have.
Debbie Β· 31 May 2023
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5/5
TrustpilotI found Beresfords very professional inβ¦
I found Beresfords very professional in finding me the perfect renter for my new build home.I would totally recommend them and their expert staff.
Eileen Β· 16 December 2022
Agent replied Β· 12 June 2024
Hi Eileen,Thanks for your positive feedback, having dealt recently with your local lettings team. I am pleased that you found their approach professional throughout and it is great that you would recommend Beresfords to others.Steven BondManaging Director - Residential Lettings
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