Trusted Agent profile · Biggleswade, Bedfordshire
Verified
★★★★★
353 reviews across 3 platforms
1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
Part of Thomas Morris, see every office.
Thomas Morris's office in Biggleswade, Bedfordshire, at 1 Market Square, is rated 4.7 out of 5 across 353 reviews on three platforms, including 270 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
270
Reviews on Google
This office
71
Reviews on Facebook
Business-wide
12
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Biggleswade office, from every platform, shown as written. First names only.
5/5
GoogleI can’t fault the level of customer service I received from Thomas Morris (mainly Jen, who was my main point of contact) who dealt with the process of me and my partner who bought our first new home within the local area moving from London …
Cheers Peter - we appreciate your review
1/5
Googlethey told me to fill out a form and give it to the owner of the house for an answer, but the agency people told me they told me the answer on Thursday morning, but they didn't do anything to me and they don't answer. bad people
Sorry to hear about your experience Michele.
5/5
GoogleWe had a lot of hiccups along the way when buying our house but Karla Marwood especially really helped us out, put our minds at ease and got everything moving how it should be. We are so grateful for all of her hard work and effort! She deserves a pay rise!
Hi Michaela, Sorry to hear that you had some problems when buying your home but THANKS for acknowledging the help and support you received from Karla at our Biggleswade branch - your comments are appreciated!
1/5
GoogleThey promised me a property and said that they will be back in touch to discuss the next steps I.e. paying the deposit etc. I didnt hear anything from them for over a week when trying to contact them. To then be informed that they had …
Hi Emma, I'm very sorry to hear about your experience with our Biggleswade office. I have spoken to them directly about your concerns.
5/5
GoogleWe've just completed our house purchase with Thomas Morris (Biggleswade) and must say we're delighted. Our main contact (Jen) addressed all the challenges of chain management, solicitors, buyers and sellers, questions, visits, surveyors …
I'm really pleased that you have been so well looked after by Jen and the Biggleswade team. Thank you for taking the time to leave this review.
1/5
GoogleTerrible. Called me an hour before the viewing to cancel claiming they have 3 offers for the house. I suppose they didn't know that at least a day before did they? They also charge extortion for credit check that cost them nothing and takes 5 minutes to do... avoid.
HI There Marek - Very sorry to hear about your experience. I will be investigating the matter with our Biggleswade office
5/5
GoogleThomas Morris Sales, were very efficient selling our property. They were particularly helpful in liaising with our buyers solicitor to move the process along. Would recommend them
Thank you Lois - We appreciate your review, 5 star rating and recommendation.
5/5
FacebookI messaged Thomas Morris the same evening a property was added to Right Move and I got a phone call back as soon as they next opened. I explained my situation for both now and the future and the agent was very understanding but also honest. She spoke with the Landlord who was happy to go ahead and I viewed the property promptly. The same day I paid the holding deposit and referencing commenced and moving in date very close. I had the pleasure to meet Julie, Sean, Joe and also Ali who actually helped my mum move 20 years ago when I was 3 years old!
1/5
GoogleRecently bought a house with TM in biggleswade. I would never use them again. It was incredibly hard work. They never reply with actual answers to emails they also ignore emails that they don’t want to answer if your question is awkward. Do …
HI Simon, I'm genuinely sorry to hear of your experience. Clearly we have not lived up to your expectations and I can only apologise.
5/5
FacebookProfessional, efficient and a rare find in what can be an industry with sub standards. Thomas Morris set the bar in my opinion, high and never anything less. I would and do recommend them to all my friends and family, the entire team will go above and beyond to help, support and communicate with you. Friendly and professional, nothing is to much trouble. A team that really cares and treats all customers as individuals rather than a number. Would never go anywhere else. Zoey
5/5
FacebookI can’t thank Sarah enough for all her help and support with our mortgage. She really did go above and beyond.
5/5
GoogleTwice I have used TM Sales. Once to buy and Once to sell. Under both circumstances as Buyer and Seller, TM Sales have been nothing but fantastic. I emigrated abroad and charged TM Sales to market my property and find a buyer as I was …
Hi There Robert - Wow what a fantastic review! I will of course ensure that the team at Biggleswade are made aware of your … More
5/5
GoogleThomas Morris have been absolutely brilliant throughout our Property Sale. I would recommend them to anyone. Jenny & Karla have been so helpful in recent weeks chasing the sale through. They have never missed a call & updated us well & out …
Thank You Christine! I'll make sure that Jenny and Karla are made aware of your review.
5/5
GoogleI was referred to Martin via Thomas Morris for a mortgage appointment and he was fantastic. The whole team at Thomas Morris were helpful and made a first time buyers experience really easy
Thank you Anna - I'll make Martin and the rest of the team at Biggleswade aware of your post.
5/5
GoogleExtremely professional, showing full 360 of property unlike others that only show a selection of pictures. Really helpful and a quick and smooth transaction
Hi Paul - thanks for that. We’re glad you like the 360 degree photography!
5/5
GoogleEveryone very friendly and helpful with the sale of my late Father-in-Laws property. Highly recommended from start to finish. Thanks to all the team.
Thank you for your review, 5 star rating and offer to recommend Tom. The Biggleswade team really appreciate it. Glad we could help.
5/5
GoogleWe were very happy with the personal service given. Thank you
You are welcome and thank YOU Nicola!
1/5
Trustpilotif you want the Muppet show to sell…
if you want the Muppet show to sell your house then these are for you they havent a clue the staff in stives branch tell you one thing then it's all changed again will never use again
5/5
GoogleWe honestly think all of these staff members deserve 5* for going above and beyond helping us sell our first house and buying our first home! Martin and Debbie are amazing and we would never be able to start our journey with out them. Dan …
HI Jade - What a fantastic FIVE star review! We really appreciate you taking the time and effort to share your thoughts in such detail. I know that the team at Biggleswade are delighted to have been able to help you. Thank you
5/5
GoogleGreat experience pleasure to do business with you
Thank you for your 5 star review and comment Mark - I will be sure to pass on to the team at Biggleswade.
5/5
FacebookI would like to say a MASSIVE Thankyou and highly highly recommend sarah mercer (Mortage advisor) she has been fantastic and helped me and my boyfriend with everything during our mortgage application. Being first time buyers we didn’t have a clue, she has looked after us really well and provided us with all the information we need and getting everything done smooth & quickly.
5/5
GoogleI have found this estate agent in Biggleswade to be very professional and helpful. Karla Marwood in particular will also go the extra mile for her clients and couldn’t be more accommodating when it comes to arranging multiple viewings. We …
Hi Natasha - Thank you so much for your fantastic review. The team at Biggleswade certainly appreciate the feedback. Let's hope that we can help you sell one day!
5/5
GoogleWhat a brilliant ,patient,professional,helpful service Just totally committed to helping you in all aspects Nothing was too much trouble for anyone of these …
Richard - firstly thank you for your 5 star review but also your detailed comments! I know that the Biggleswade team will really appreciate the feedback!
5/5
GoogleExcellent experience using Thomas Morris to purchase our first house. Karla Marwood looked after us every step of the way, nothing was too much to ask. Thanks for making our first experience of buying a house a positive one!
Hi Jodie - Thank You for taking the time to leave your thoughts on this review site. We’re delighted that Karla and the team were able to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Thomas Morris's Biggleswade office has 353 reviews across three platforms: 270 on Google, 71 on Facebook (across the whole business), 12 on Trustpilot (across the whole business).
Thomas Morris Biggleswade is rated 4.7 out of 5 across all 353 reviews, and 4.8 out of 5 on Google from 270 reviews.
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Biggleswade won Gold; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold.
Thomas Morris Biggleswade, 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP.
