IMS Property Solutions Bicester reviews

★★★★★ 5/5

Google

They've been wonderful in trying to find a place that suits me. Lynsey was the agent helping me. She is amazing. If you end up with her as your agent, she will guide to the right place. Overall, an amazing experience.

Jay · 21 June 2019

★★★★★ 1/5

Trustpilot

I did a meeting with this company they…

I did a meeting with this company they wanted feedback for ipsy products. And I would get a 25 dollar gift card for Amazon never received. I called the number the guy called me from vmail that's all I got. Beware. Hope this wasnt a scam I have a feeling it was.

Jennifer · 4 February 2021

★★★★★ 1/5

Trustpilot

Non existence support or customer service

God help you if you get stuck or anything doesn't work, you will not be able to get any reply of support, no customer service exists! My advice is to stay well away from this software, nothing special, several other types of software available in the market that does much better with customer support!I've now started to use setmore, miles better then calendly, at least if you need any support they reply promptly I don't know how these people set up a business without any customer or tech support!If you are still using Calendly my advice is to start looking for alternatives now before something goes wrong, you will be stuck for days....

Sunny · 1 October 2021

★★★★★ 5/5

Trustpilot

Calendly is a user-friendly scheduling…

Calendly is a user-friendly scheduling tool that streamlines the booking process. It is user-friendly and integrates well with other platforms.

Alfie · 6 March 2023

★★★★★ 5/5

Google

My partner and I are beyond happy with the service provided by IMS. The process was smooth and fast and the people are just lovely! Couldn’t recommend IMS services more!

Ana · 24 August 2023

★★★★★ 5/5

Google

Great service and lovely team. We recently signed a new contract with IMS to let a two bedrooms house, the process has been incredibly smooth and the team very helpful.

Davide · 24 August 2023

★★★★★ 5/5

Google

Faultless, professional and trustworthy estate agents. Huge thankyou to Lynsey for going above and beyond to get our house sold and for keeping my spirits up throughout the whole process. Highly recommended if you want honest straight talking agents who get the job done ✔ Thanks again IMS

L · 20 June 2021

★★★★★ 1/5

Trustpilot

it was a great tool at first but now it has sunken in outages

it was a great tool at first but now it lacks a lot of thngs. the biggest issue with calendly is the outages. it keeps going down during critical business hours causing loss of revenue and loss of support. i wouldnt recomend this tool to anyone until they fix these intermittent outages and look for alternatives. i am a calendly user for 4 years now but i dont like them anymore.

John · 3 October 2022

★★★★★ 1/5

Trustpilot

Probably the worst calendar service on…

Probably the worst calendar service on the internet. It does not open on any browser. Period. It NEVER worked for me.

Cassidy · 22 February 2024

★★★★★ 2/5

Trustpilot

The trial version was my dream…

The trial version was my dream scheduling app, until it ran up so I tried middle version but no tech support and was promised chat under Pro version. So once again I upgraded. No Chat, Not email responses and worse of all, my links went dead. Now, two weeks in and my customers can't book, I'm not booking sales and I can't get help.Im planning on contesting sale for a refund. Terrible, absolutely terrible.

Empire · 25 May 2022

★★★★★ 5/5

Google

First time renting! IMS has been excellent with everything I’ve needed. Wether needing help over Christmas or Easter! Would highly recommend starting with IMS, the customer service is also top tier!

Kyle · 20 June 2023

★★★★★ 5/5

Google

Effortless sale of my 3 bed - great service, consistent advice and a thoroughly first class experience. New mortgage provided and off we go again! Thanks to Michelle and all her staff it's great to meet and work with such professionals.

Pete · 21 June 2017

★★★★★ 1/5

Trustpilot

Customer service is non-existent

I CONTACTED jsmith at calendly.com as he responded to bad reviews to contact him directly - AND THE EMAIL IS INVALID!!! THERE IS NO J.SMITH!!! Customer service is non-existent. All I got was a generic response that didn't address or solve my issue. When I responded saying this they said they would "transfer" my issue...then disappeared! Haven't heard back at all! I cannot use it at all now - schedule says I have no availability when I clearly and correctly set up all my availability on my calendar! All they have is a bot that is completely useless that simply regurgitates that I have no availability when my setup shows that I do!!!

LILI · 28 May 2021

★★★★★ 5/5

Trustpilot

Makes scheduling appointments with me easy

This is the second time I am using calendly and this time with a teammate. First, I like the fact my clients and potential clients can schedule a call, meeting or zoom directly into my calendar based on my availability. It saves everyone time and eliminates the back and forth. Second, working with a partner, we are able to create events based on both of our availability and that is a great help as many of our appointments are done jointly.Keep up the good work Calendly!!!

Jamie · 30 March 2021

★★★★★ 5/5

Trustpilot

Real people. Quality service.

Quality customer service begins with the service rep first seeking to understand what the customer is actually experiencing - both in what they expected and in what they experienced. This can only truly be accomplished through the skills and training of engaged, talented team members like the ones I have encountered on the Calendly service team. I appreciate that a real person seeks to understand my situation and communicate with me. They show me the best way to accomplish what i want to do, and if I am trying to do something that the system is not designed to do, they have always been willing to listen to my ideas and at times even add my idea to their list of possible enhancements to be considered in the future.

James · 29 March 2021

★★★★★ 3/5

Trustpilot

I find that the software is not very… intuitive and lacks proper live support

I find that the software is not very intuitive and many times have to research how the apply a particular feature. I get very frustrated because of the lack of live support to resolve my issues, and experienced delays waiting for answers to my questions that always turns out to be multiple emails back and forth disrupting my other work flows to address calendly when a simple phone call could resolve the entire issue. Instead it could take me days to resolve issues due to scheduling priorities.

Gilles · 29 March 2021

★★★★★ 5/5

Trustpilot

Outstanding support, no runaround

We are an executive recruitment firm that has been using Calendly for several years to provide a seamless scheduling experience for business prospects, clients, and candidates. The product is simple to implement, training for new features is straightforward, and support is outstanding. Customer feedback is used to develop and implement new features and on the rare occasion we have needed to contact support, the experience has been outstanding. Quick responses, and the support team gets right to the heart of the issue promptly so we're not stuck in a tech support loop. Our latest call was in regard something OUTSIDE of Calendly (SPF and DMARC specifications for our email server). We wanted to ensure that our Calendly auto responses and reminder emails were included in our SPF record. Calendly support immediately confirmed what we needed to know to complete our configuration - same day responses. Even outside of direct product support, their service is exceptional.

Vanessa · 29 March 2021

★★★★★ 5/5

Google

Very good agency was giving the best help possible and great sales agents

Loroh · 2 September 2025

★★★★★ 2/5

Trustpilot

They simply hate European customers…

The only reason it is not a flat one star is because the booking interface IS very sleek and clean. And that's about it.As a company, they clearly don't care about their customers. Especially those of us in Europe. This is a business tool and as such, we need to be able to download invoices with correct VAT information. They don't provide this ability. The only receipt you get is directly from chargebee (Stripe) and, if you miss that email, your SOL… This has been requested in their community forums since 2017, to which they acknowledge it's a common need and which they will address soon. To this date, they haven't.Putting that aside, there are other annoyances with the app when compared to ScheduleOnce or Acuity. Especially in setting up availability, limiting the number of appointments in a day and some integrations. Namely with zoom where I often have duplicate meetings.I would suggest you stay away from Calendly if you are looking for a business scheduling tool.And I would STRONGLY suggest you avoid them if you're in Europe.

Dr · 18 February 2021

★★★★★ 5/5

Google

Very pleasant and smooth communications, excellent service so far! Hopefully this continues throughout my tenancy

Markus · 20 May 2024

★★★★★ 5/5

Google

Amazing service. Found me a house very quickly when I was desperate and made the move as easy and less stressful as possible. What a lovely family run business.

Angus · 20 June 2023

★★★★★ 1/5

Trustpilot

I put time for book the call and they do it wrong, not show the good one

I put time for book the call, everything is wrong i strongly not recommend to use calendly.

Tom · 24 March 2024

★★★★★ 1/5

Trustpilot

Calendly Absolutely Sucks

Calendly Absolutely Sucks. Please Read.Unlike other popular scheduling/appointment apps, Calendly doesn't send proper email notifications. They ask you to integrate with Zapier bla bal bla. I have a busy schedule and I have missed 40% of my meetings because a) no email notification b) no SMS notification They suck!

Seth · 4 August 2020

★★★★★ 5/5

Google

Excellent communication, fast response to any inquiries in a friendly manner that made our moving in experience easier!

Christiana · 20 February 2024