1/5
Beware of Finders Keepers'
Trusted Agent profile · Bicester
★★★★★
175 reviews across 2 platforms
24 Market Square, Bicester, OX26 6AD
Finders Keepers's office in Bicester, at 24 Market Square, is rated 3.9 out of 5 across 175 reviews on two platforms, including 133 Google reviews rated 4.5.
Every review we hold for the Bicester office, from every platform, shown as written. First names only.
1/5
Beware of Finders Keepers'
5/5
Outstanding customer service! Thank you so much for all your help. The Bicester team are fantastic, with great attention to detail. Having now moved to Wiltshire, I really appreciate the difference you made. What a shame that you aren't nationwide!
5/5
Moved in to my property a few days ago and have to say that the service from when looking for a property to moving in has been wonderful. Very professional and lovely staff. Would definitely recommend!
5/5
Currently working with the FK Bicester branch. The experience has been first class. From Market appraisal, calibre of Tenants and contractual support / advice, their quality has shone through. I would have no hesitation in recommending them.
1/5
Absolutely awful. They were supposed to be dealing with an urgent emergency in my home, they closed the shop and went home. No courtesy call, nothng! Absolute awful service for tenants.
5/5
The team at the Bicester office provide a superb service. Nothing is too much trouble.!
5/5
Rating only, no written review.
Thank you for leaving a five-star rating for our Bicester team.
1/5
Massively overpriced; slow with maintenance works; but fast to charge you for every little mark on the wall.
1/5
I would not rent from them again.
If you are looking for agency which you can trust and work with then it is NOT finders kepeers.
1/5
Health and Safety concerns.
16:47 Mon
Thank you for taking the time to share your feedback. I'm sorry to hear that you were unhappy with your experience. Our property management service aims to not only look after the landlord's property, but support the tenant throughout their time there. As such, I am sorry to read that you feel that certain matters were not resolved in the way you’d hoped. Many aspects of property management are carried out under the landlord’s instruction, and not all estate-related tasks are managed or completed by our preferred contractors. This can occasionally affect how quickly, or thoroughly certain issues are addressed. However, we always aim to resolve any issues raised within a reasonable timeframe. I've checked with the Office Manager of our Banbury branch regarding your concerns around water charges. They have confirmed that all matters related to water usage, billing, and meter readings are handled directly by the estate, and if any discrepancies arise, tenants are encouraged to raise them so they can be properly investigated. We do appreciate the fourteen years you spent at the property and wish you every happiness in your new home and all the best for the future. Victoria (FK)
5/5
lovely staff, care about finding the right home for the right person.
1/5
took all my deposit 2 years ago,can't trust them
1/5
FRAUDSTERS AND LIERS!
Liers and con artists!
1/5
Terrible to deal with. Unreasonable requests. Unprofessional.
5/5
Rating only, no written review.
Thank you for leaving a five-star rating for our Bicester team. Joanne (FK)
5/5
Rating only, no written review.
Thank you for rating us five stars! Joanne (FK)
4/5
Rating only, no written review.
5/5
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5/5
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5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
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5/5
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5/5
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Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Finders Keepers's Bicester office has 175 reviews across two platforms: 133 on Google, 42 on Trustpilot (across the whole business).
Finders Keepers Bicester is rated 3.9 out of 5 across all 175 reviews, and 4.5 out of 5 on Google from 133 reviews.
Finders Keepers Bicester, 24 Market Square, Bicester, OX26 6AD.