Trusted Agent profile · Bicester
★★★★★
175 reviews across 2 platforms
24 Market Square, Bicester, OX26 6AD
Finders Keepers's office in Bicester, at 24 Market Square, is rated 3.9 out of 5 across 175 reviews on two platforms, including 133 Google reviews rated 4.5.
Every review we hold for the Bicester office, from every platform, shown as written. First names only.
5/5
GoogleWe spent two years in a lovely flat in the Garden Quarter managed by Finders Keepers. The service from the team was excellent; every request we’ve put through our tenancy was sorted out straight away. Thank you, Lorraine & team!
Hi Alexander, thank you for this great review for our Bicester team, we wish you well for the future. Anna (FK)
1/5
TrustpilotLandlords beware
Landlords beware. Dont instruct this company.
5/5
GoogleWonderfully professional letting agents. Luke,the senior letting agent,guides you through the process in a calm,assured,and most importantly,friendly way.
Thank you for taking time to leave this great review for Luke in Bicester! Victoria (FK)
5/5
GoogleKarolyn of the Bicester office has been absolutely wonderful, great communication from start to finish😁 the administration team were super quick and very efficient. Thanks for a great experience, really well looked after …
Thank you for leaving this review for Karolyn and the team in Bicester (apologies for the delay in responding to it; we did not receive a notification from Google!) Victoria (FK)
5/5
GoogleAmazing agency. Always helpful not only when I was a tenet but even months after moving out.
Thank you for this superb review for our Bicester team! Victoria (FK)
1/5
TrustpilotDamp, poorly managed property with repeatedly bodged repairs
Rising damp, a leaking asbestos roof that wasn't fixed for several years other than bodging a bead of mastic on it now again when water flowed through the ceiling and finally an attempt to wrongfully withhold our deposit to pay for various problems that were already present with the property when we moved in. Avoid this letting agent - they are truly awful.
5/5
GoogleThe team here have been super personalised in order to support me through a difficult time. I can't thank them enough for their work and effort put in. Really proffessional and responsive.
Thank you for leaving this review, it's great to hear that the team were able to help you. Victoria (FK)
5/5
GoogleFinders Keepers have been brilliant with helping me to find tenants. My search has been a difficult one and they have done everything they can to help me. I would highly recommend them to anybody.
Hi Nell, thank you for this great review and for recommending Finders Keepers, we really do appreciate it. Anna (FK)
5/5
GoogleStraight forward experience, very professional and available people! Thank you
Thank you for leaving this great five-star review for our Bicester team! Joanne (FK)
5/5
GoogleA very professional and fantastic team throughout, would definitely recommend
Thank you for leaving this five-star review for our Bicester team. Joanne (FK)
5/5
GoogleFinders keepers have been excellent at quickly getting new tenants on board
Thank you for this 5-star review, we appreciate it. Victoria (FK)
1/5
TrustpilotI would not rent from them again.
If you are looking for agency which you can trust and work with then it is NOT finders kepeers. People don't want to listen and you are blamed for it even if you followed their guidance. find out after 6 month that there is renewal cost. Why they don't make it clear in the first place. Safe yourself a TDS dispute and dont rent. Be safe!
5/5
GoogleWe're about to get the keys of our new flat and couldn't be happier! Luke has helped us a lot and was very patient, great job! :)
Hi Cristina, thank you very much for taking the time to post this great review for our Bicester team, we really do appreciate it. We hope you will be very happy in your new home. Anna (FK)
5/5
GoogleI have been a tennant with Finders Keepers now for nearly five years.The office staff have always been professional, helpful and courteous. When I have experienced any issues or problems it has been dealt with promptly and swiftly. I too am a landlord and use a management company to look after my property,they could learn a thing or too from Finders Keepers!
4/5
GoogleVery professional and helpful services
Thank you for your feedback for the Bicester team, Victoria (FK)
4/5
GoogleFriendly and efficient
Thank you for leaving this five-star review for our Bicester team. Joanne (FK)
5/5
GoogleReally great friendly and efficient service. Just started my tenancy and everything has been made so simple and a pleasure. Thank you
Hi, thank you for your review, we wish you lots of happiness in your new home. Anna (FK)
5/5
GoogleI have been in my current property 7 years now and within that time I have found Finders Keepers staff very friendly and helpful in every Manner. Any defaults that have happened to my property has been dealt with very promptly. I would willingly recommend Finders Keepers to anyone looking for a property within the Bicester area.
5/5
GoogleA very professional and friendly team. As a landlord I feel they do an excellent job in looking after my property and me.
Hi there, thank you for review - our team in Bicester will be really pleased to see it! Victoria Lyall (Senior Marketing Manager)
5/5
GoogleFinders Keepers are excellent with communication in every way. It makes the whole process fluent from the tenants' perspective. The team in Bicester are outstanding, friendly and really professional. We would definitely recommend them to anyone wanting to rent in the area. We just wish they had more offices in more locations in the UK.
5/5
GoogleLovely team, all members have been always patient and helpful ! I would definitely recommend the agency !
Hi Irina, thank you for your very kind review, we are glad to have been able to help. Anna (FK)
5/5
GoogleGreat service from start to finish, always responded to my calls would recommend this agent to my friends.
Hi Emma, thank you for this great review - our team in Bicester will be pleased to read it! Victoria (Senior Marketing Manager)
5/5
GoogleHaving moved to the area recently, I was able to rent a house from FK that suited my needs. The process of finding and securing a property was straightforward and I found them nothing but helpful and courteous despite me being a bit fussy.
5/5
GoogleAn excellent experience from start to finish providing a professional service. I have only positive things to say about letting properties through this branch of Finders Keepers. Any queries or problems were resolved quickly and I would highly recommend them for letting your property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
