Every review we hold for the Bicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant services. Alexander and Co are highly professional and especially Mary is so helpful and kind. She response very quickly. They make whole renting process very smooth and stress free. I highly recommend this agency to those who are looking for guidance in market.
Qandeel · 18 March 2024
Agent replied · 24 August 2024
Dear Qandeel Zaheer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
FacebookA massive thank you to Matthew Lindsay and his team at Alexander and Co in Wing. We sold through them in what was a tough market. They were outstanding, efficient, reliable, patient (with me) and answered every question and query we threw at them. They couldn’t have been more supportive and helpful. I have moved 6 times in the past ten years and challenge anyone to find a better team to look after them. If they can’t help you sell your house, no one can! Thanks to all at the Wing branch.
Kate · 26 May 2018
Agent replied
Well done Matt 👌🏻
★★★★★ 5/5
GoogleWe chose this agency because of Mary O’Leary.
We liked the fact that she was experienced and exceptionally knowledgeable about the area. Throughout the process, Mary was responsive, professional and …
Daniel · 8 October 2024
Agent replied · 24 August 2024
Dear Daniel Cristian
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleBeen working with Mary O'Leary to find a new place, she has been amazing to work with, allways punctual and easy to work with!
Nick · 11 May 2026
Agent replied · 12 May 2026
Dear Nick
We greatly appreciate your 5-star review and the time you took to share your experience with us.
We look forward to speaking to you again soon!
Many thanks
Mary
★★★★★ 5/5
GoogleJack has been an absolute star - we really appreciate the help! Great experience
Jake · 10 May 2025
Agent replied · 24 August 2024
Dear Jake B
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI've used these great people multiple times and they never fail to deliver. Every member of the team goes above and beyond to achieve my sale. I wouldn't use anyone else.
Steve · 9 March 2026
Agent replied · 9 September 2026
Thank you so much for your continued trust and loyalty, it truly means a lot to us.
We’re delighted to have supported you on multiple sales, and it’s fantastic to hear that the whole team has consistently delivered for you. Going above and beyond is exactly what we strive for every time.
We really appreciate your recommendation and look forward to working with you again in the future!
★★★★★ 5/5
GoogleGreat service from the team.
Kept me updated along the way and made communication so easy between all
Parties.
5 stars all the way.
Would 100% recommend,
Mohammed · 9 April 2026
Agent replied · 9 September 2026
Thank you for your kind review and recommendation. We’re really pleased to hear that the team kept you well updated and made communication easy throughout the process. We truly appreciate your support.
★★★★★ 5/5
GoogleThank you Abbie young for your consistent support , it is much appreciated.
Tina · 8 May 2025
Agent replied · 8 May 2026
Dear Tina Gray
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery helpful, would definitely use again. Mary was amazing!
Many thanks,
Adel
Kai · 10 May 2025
Agent replied · 9 December 2024
Dear Kai
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 4/5
GoogleAfter dealing with some really incompetent staff, we finally got a great and reliable property manager - really happy with the way Debi has turned things around for my husband & I. We might actually stay in our property for a while now! Debi is really responsive and effective in getting in contact with tradesmen and the landlord.
Beth · 16 September 2022
Agent replied · 31 July 2023
Hi Beth,
We're really pleased to read that Debi has made such a difference to your experience with us, thank you for sharing. The A&Co team
★★★★★ 5/5
GoogleAbbie Young was very helpful as my time as a landlord.
Tin · 8 May 2025
Agent replied · 8 May 2026
Dear Tin Yeung Fan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI cannot express how grateful I am for Kelly at the Hornchurch branch. She was constantly on the ball with any question I asked and went above and beyond to help me. My purchase would not have gone ahead without all her hard work - thank you
Laura · 9 September 2025
Agent replied · 9 September 2026
Hi Laura
We appreciate you taking the time to share your positive experience! The team at Hornchurch really appreciate it.
Kind Regards
★★★★★ 5/5
GoogleMary was amazing. Very good, very helpful, would use again
Adel · 10 May 2025
Agent replied · 9 December 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleAbbie Young was consistently helpful and prompt in her responses.
Željko · 8 May 2025
Agent replied · 8 May 2026
Dear Željko Zelić
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOne of the most helpful and jolly people I've come across, Mary was an absolute delight to deal with. She was honest, genuine and polite which made the whole rental process easy. Only once in a while do you meet people with such great character who genuinely want to help you, she is an asset to this company and certainly one of the best estate agents I have worked with. I would certainly employ her in my company without hesitation! I don't usually write reviews but I hope this gets noticed because she is truely one of a kind.
N · 1 July 2023
★★★★★ 5/5
GoogleVery easy to deal with and really helpful, considering I was a first time buyer.
Louis · 9 June 2026
Agent replied · 9 September 2026
Thank you for your lovely review. We're so pleased to hear that you found the process easy and helpful, especially as a first-time buyer. It was a pleasure assisting you, and we wish you all the best in your new home.
★★★★★ 5/5
GoogleHave been with them for a 1 Year and 3 months
They have been very helpful and diligent with all problems and challenges that have arisen
Hope to stay for the foreseeable future
Praise and respect to Rebecca for your communication in particular 👍
👍
Mr · 26 September 2025
Agent replied · 8 May 2026
Dear William Cowie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am very grateful to Alexander and Co. Bicester, especially Mary. After a long search and rejection at every company, Mary was able to find the right house for us extremely quickly. We thought we had nowhere to stay and that we wouldn't find a house soon, but she made everything so easy and fast. I recommend anyone looking for a property to contact this agency first.
It was a pleasure working with you, Mary!
Thank you very much!
Katerina · 1 July 2023
★★★★★ 5/5
GoogleIt was an Absolute pleasure dealing with Kellie hallier and her sales team. We purchased our family home and it was very smooth process from start to completion. Excellent communication and good customer care.
I would highly recommend .
Jay · 9 November 2025
Agent replied · 9 September 2026
Thank you for your lovely feedback. We're so pleased Kellie and the team made your purchase smooth and stress-free. We really appreciate your recommendation and hope you're loving your new home!
★★★★★ 5/5
GoogleI have used Alexander & Co for property management and sales. Mary for rentals is your lady - she is intuitive, knowledgeable and goes that extra mile. The landlord’s portal is easy to navigate and a perfect depository for all key …
Judy · 8 October 2025
Agent replied · 11 November 2024
Hi Judy, thank you for taking the time to leave a review for us, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
★★★★★ 5/5
GoogleGood professional advice and prompt with photos and marketing. Early stages but Hilbury Chaplin at Hornchurch inspire confidence in gaining a future sale.
Gill · 9 March 2026
Agent replied · 9 September 2026
Thank you for your kind feedback.
We’re so pleased to hear that our advice, marketing and prompt service have inspired confidence at this early stage. The team at Hilbery Chaplin Hornchurch look forward to securing a successful sale for you!
★★★★★ 5/5
GoogleStaff within the Hornchurch branch are friendly and approachable. They have provided a professional and informative service in respect of our house sale.
Michael · 9 March 2026
Agent replied · 9 September 2026
Dear Michael
Thank you for your lovely feedback. We are delighted to hear that our Hilbery Chaplin Hornchurch team have provided a friendly, professional and informative service throughout your sale. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleMary O’Leary is fantastic. Great communication and very helpful in the whole process. Couldn’t have asked for more, and was more than willing to help me which was great.
Sheldon · 10 May 2024
Agent replied · 24 August 2024
Dear Sheldon Panter
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleA big shoutout to Alexander and Co and especially to mrs Mary O`leary for helping us choose our suitable house,we viewed it and she helped us make the whole process and rent it.A big thank you to mrs Mary O`leary and Alexander and Co.Big company,great lady !!! Johny Ro(Ion Rotaru)-Merganser Drive.
Johny · 10 May 2025
Agent replied · 24 August 2024
Johny Ro, thank you so much for the positive review, we're so glad that we were able to go above and beyond your expectations! I hope you have a great day!
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