Alexander & Co Bicester Estate Agents Bicester reviews

★★★★★ 5/5

Google

Amazing team for our purchase. The team in Bicester have been great. They helped originally in 2022/23 with looking for our second home then and helping give options. We then put our plans on hold and returned in 2023/24 with looking for another house. After finding a home we fell in love with on rightmove. Grace helped book us in for a visit and we instantly loved this house. We then proceeded after our offer was accepted and Grace was amazing. We also had Jill from the sales progression team assist further with our purchase and I can’t fault her. She went over and beyond to help us with our purchase and made the loving day run more smoothly but communicating with everyone. I’d also like to add that Caiden has also been amazing helping us with viewings in the past and any enquiries we had.

Kirstie · 3 August 2024

★★★★★ 1/5

Google

THEY HAVE BEEN REPORTING AND DELETING NEGATIVE REVIEWS. My partner and I came across a property being sold by this estate agents that we liked. We went for a viewing and all seemed fine until we informed them we have a property to sell and we were told that we are not favourable due to having a chain. This was not the sellers requirement but the estate agents! They proceeded forth the next working day to ask when we would be available for them to come over to valuate our property. I had declined as the cheek of it to tell me I am not favourable but then want to list my property?? Absolutely not! There were a number of phone calls where I was reminded that I am not favourable due to having a chain which urked me every time. In the end we gave the top offer of the guide price and informed this estate agents we are in the position to buy that property without having to sell ours, no information was taken to prove this but was asked for our top and final offer, why would I out bid myself? Then I received a call to inform me that the seller has decided to go with a buyer with no chain, she is not in a rush to sell and has yet to find a property elsewhere near her daughter. Seems all to convievent that 1) The estate agent was already deterring me from the first viewing due to my property. 2) My offer being the top offer was not accepted and apparently the seller's choice. Estate agents are meant to present the information to the seller and that my position to being able to buy the property without selling mine was not presented to her. I sensed foul play from the very beginning, The estate agent informed me that it was difficult to get the lady to list her property and it took time because her husband recently passed away so her daughter had asked her to move near her. The lady is taking her time to find a place but also has an attachment to this property of hers as its her home, her memories, but the estate agents did not care as they wanted a quick sale. Now I understand why the estate agent has pressed the poor seller to go with a buyer without a chain, they have exploited her and her vulnerability! They want a quick sale before she changes her mind hence the buyer without a chain and not presenting her with all the information of our offer and also makes sense to see how much more we were willing to offer as they wanted to weigh up their commission from my offer and the buyer with no chain. They even called my estate agents to confirm if I have had offers on my property and told me it's so they can inform their seller of what position we are in. It was not for that purpose. They had other information which could have been presented however they chose to say we have a chain it's not sold and go with the person without a chain. Looks like they want their commission very quickly. However she has still yet to find a property to move to and they lied to me that she's found a place and needs a buyer without a chain. Neil had also confirmed on the phone to me that they would rather deal with buyers without a chain as its an easier sale. Meaning those who have a property can not purchase a property being sold by Hillbillys. They also had the audacity to say we intimidated the vendor by attending her address, when in fact she was asked if she would like to know what the estate agents have been saying about her and doing behind her back she did not want to know and that was that. This estate agent is not professional, they take down negative rated reviews, they lie on responses, been around for 130 years with only 36 reviews that too only positives? They took down mine and my husbands review stating it was not genuine when we have had a bad experience with them due to their behaviour.

Rozina · 9 September 2025

★★★★★ 5/5

Google

I would like to thank Danielle and the rest of the lettings team for securing a tenant for my property. The team was extremely professional, helpful throughout the process, and a pleasure to work with. I would highly recommend their services to anyone looking to let their property.

Hollie · 9 September 2025

★★★★★ 5/5

Google

I have had the pleasure of dealing with Kelly Workman. She is professional, approachable and supportive and would highly recommend Kelly and the rest of the Hornchurch team.

Ross · 9 March 2026

★★★★★ 5/5

Google

Phil and his team are not only trust worthy and personable, but extremely pro-active in achieving the best possible outcome. I can not recommend them highly enough.

Jamie · 9 March 2026

★★★★★ 5/5

Google

Really pleased with the service provided by Grace and the team. The kept us informed with regular updates on how the process was coming along. Overall the whole process was a very smooth process throughout. Would definitely recommend!

Joe · 29 October 2025

★★★★★ 5/5

Google

Kellie Hellier has been absolutely the best with the whole process of buying my new home. Always kept me updated and always there to answer any questions and queries. Would definitely recommend

Khalid · 9 December 2025

★★★★★ 5/5

Google

We marketed our property with HC in 2023 after being recommended them by a relative. Our family have a long-standing relationship with HC and hope this continues due to the excellent customer care they have provided to us. We would not hesitate using them again and will continue to recommend them. Special thanks to Kelly Workman & Phil Day who have been very informative and supportive throughout our selling process.

Georgia · 9 September 2024

★★★★★ 5/5

Google

We recently bought our first home through Alexander and Co and they were super helpful! A particular thanks to Grace and Kaiden for answering all our questions and making the process so straightforward! We have now both rented and purchased a house through Alexander and Co - we highly recommend!!

S · 10 May 2025

★★★★★ 5/5

Google

The recent sale of our property was conducted in a very professional and efficient manner by Kaiden, Grace and the team from Alexander and Co. Thoroughly recommended company with very good service levels.

Bill · 29 October 2025

★★★★★ 5/5

Google

Kellie has been super helpful and so easy to get on with. Couldn't have asked for much more!

Daniel · 9 March 2026

★★★★★ 5/5

Google

I would like to give special thanks to Kellie, the Senior Sales Consultant, for her outstanding support and professionalism. From start to finish, she was friendly, approachable, and always willing to go the extra mile to help.

Chynybek · 9 September 2025

★★★★★ 5/5

Google

Great Experience. Very proactive with marketing my property . Kellie has been extremely helpful, always contactable and very knowledgeable .

Sue · 9 February 2026

★★★★★ 5/5

Google

Just signed for our 2-bed house in Bicester and couldn’t be happier. Mary made every step of the process feel effortless, from arranging viewings to keeping us informed throughout. She was always prompt, helpful, and accommodating with any request we had. Thank you so much for your amazing support!

Vass · 3 April 2025

★★★★★ 5/5

Google

Mary has been most helpful and and completely in tune with clients needs and requirements. An absolute gem of an agent who has helped us find our rental property quickly …

Duane · 12 October 2025

★★★★★ 5/5

Google

Special thanks to Mary O'Leary‑Hypolite. I appreciate her dedication and effort to go the extra mile to give me an exceptional support and try to secure my place. …

Mao · 12 October 2025

★★★★★ 5/5

Google

I cannot praise these guys enough. To say we had a very difficult buyer is an understatement, but Kelly and Kelly truly did go above and beyond to complete the sale of our house. Kelly Workman really did give what felt like a personal service to us at the most stressful time ever. She was totally invested in achieving our goal and we can’t thank her and the team enough. Absolute legends who were so professional and informative throughout, thankyou so so much x

Sarah · 9 September 2025

★★★★★ 5/5

Google

From the first visit to put the property on the market right through to completion the service from Neil, Kellie and Kellie has been excellent. I would definitely recommend their services

Julie · 9 September 2025

★★★★★ 5/5

Google

Absolutely recommend Alexander & Co. Mary was excellent, went above and beyond to help us find a place. Would certainly use again

Kelly · 28 November 2025

★★★★★ 5/5

Google

Again Mary and her team At Alexander’s Bicester have taken care of my rental property. I have used them for the last 14 years and their service is first class. Regular updates, communication and overall service is excellent, thank you again

Karen · 10 May 2025

★★★★★ 5/5

Google

This agency handled my initial rent and when I had to change accommodation, they handled it too. I want to give my special thanks to one of the agents, Mary. She helped with everything concerning this. Everything was seamless and easy.

Omowumi · 8 May 2025

★★★★★ 5/5

Google

We have used Alexander and Co for many years now. They never fail to provide excellent customer service and proactive management of your property/properties. Abbie is always a clear communicator, helpful and timely in her interactions with landlords and tenants alike.

Margaret · 8 May 2025

★★★★★ 5/5

Google

Really happy with the service from Mary and the team. She helped me find a tenant quickly, and the whole process, from references to move-in, was smooth and stress-free. Mary kept me updated throughout. Would definitely recommend!

Yang · 15 July 2025

★★★★★ 5/5

Google

Excellent service. Mary was professional, quick with responses, always happy to help with any enquiries. Strongly recommend.

Beata · 2 September 2026