Trusted Agent profile · Bicester
Verified
★★★★★
533 reviews across 2 platforms
Pevensey House, 27 Sheep Street, Bicester, OX26 6JF
Alexander & Co Bicester Estate Agents's office in Bicester, at Pevensey House, is rated 4.6 out of 5 across 533 reviews on two platforms, including 486 Google reviews rated 4.6.
For residential property for sale in Bicester, property to rent in Bicester or real estate advice from locally established estate agents in Bicester, get in touch with Alexander & Co Bicester leading estate agents in South East England. An in-depth knowledge of the district and the latest market trends enables our dedicated staff to offer you world-class service.
Every review we hold for the Bicester office, from every platform, shown as written. First names only.
5/5
GoogleWe have used Alexander and Co for many years now. They never fail to provide excellent customer service and proactive management of your property/properties. Abbie is always a clear communicator, helpful and timely in her interactions with landlords and tenants alike.
Dear Margaret Boulton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReally happy with the service from Mary and the team. She helped me find a tenant quickly, and the whole process, from references to move-in, was smooth and stress-free. Mary kept me updated throughout. Would definitely recommend!
Dear Yang Jiaji We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleExcellent service. Mary was professional, quick with responses, always happy to help with any enquiries. Strongly recommend.
5/5
GoogleExcellent service from Grace and the team, the efficient updates were very much appreciated throughout the whole process.
Dear David Grime We greatly appreciate your 5-star review and the time you took to share your experience with Grace and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleFriendly, professional, and highly recommendable. Thank you Abbie Young for your fantastic support with an issue at our rental property. First class service!
Dear Mark Weightman Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHave just started renting a property through Alexander and Co. Had a really positive experience when looking for a place, Mary was really helpful and kept us informed throughout! Would recommend to anyone looking for a rental!
Kelsey, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care! Mary
5/5
GoogleMy girlfriend and I had a very positive experience when dealing with Alexander and Co during a property purchase in Bicester. We would highly recommend Jill, Grace and the team to any other first time buyers.
Dear Joshua Nevett Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleA first class service! From the first moment I opened the door and explained my request, I received a fantastically warm welcome from everyone in the Hornchurch office. The service has been superb so far. Nothing is too much trouble for them. A lovely friendly family firm. I would highly recommend.
Thank you so much for your lovely review! We’re thrilled you felt so warmly welcomed at our Hornchurch office. Your kind words and recommendation mean a great deal to our family team. We’re always here to help.
5/5
GoogleThanks to our estate agent, Mary O'Leary-Hypolite, we’ve found a place to live. Coming from France, finding a house from afar wasn’t easy. The agency and our estate agent were a huge help throughout the process, doing everything they could to assist us. We highly recommend them. Thank you again, Mary.
4/5
GoogleAbbie Young, our property manager, is very quick to advise us of any problems with the property or the tenants and is always willing to assist wherever she can. Thank you Abbie.
Dear Steveandjudy Sargent, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
5/5
GoogleHad a great experience going through them finding a place in Bicester. Jack and Hollie were amazing and very helpful throughout the entire process and helped answer any questions I had.
Steven, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleAll of our dealings with the team at Alexander and Co in Bicester have been positive and in particular Abbie Young is always helpful , efficient and quick to respond.
Dear Liz Bailey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe've been really pleased with the service we've had from Alexander & Co and all the people we've worked with there - particularly our property managers Rebecca Holder (current) and Sana Moorthy (prievious). Both Rebecca and Sana are extremely efficient, always getting back to us very quickly when we contact them, and always willing to help solve any problem. They've really helped us a lot.
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleMary O'Leary-Hypolite is Brilliant ! Very reliable and consistent. I had a couple of transactions with her and she always give such an exceptional service. Well done!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe recently used Alexander and Co when looking for a new rental property and had the pleasure of being helped by Mary! She made the whole process stress free and simple, keeping us in the loop and getting it all sorted super quickly. …
Hi Adam, Thank you for sharing the details about your experience with us! We're so glad … More
5/5
GoogleWe have not ended up moving this time with alexander and co through no fault of their own but as first time movers this process was extremely daunting and stepping into the complete unknown was terrifying. But Mary has been nothing but …
Ellie, thank you so much for the positive review. We are sorry that we couldn't help you at this point in time, and we do hope we can be of assistance in the future. Take care! Mary
5/5
GoogleI'm really happy with the service provided by Alexander & Co, especially Abbie Young who is responsible for managing my properties. She provides excellent timely service.
Dear Dipen Shah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAll the staff I dealt with at Alexander & Co were really helpful. Mary was really helpful communicating everything via phone, text and email, Phillip was very courteous when showing me around the property giving me all the information I …
Dear Craig Taylor Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleRebecca is so helpful and prompt when responding to our queries. All our queries have always been resolved and followed up on. Thanks for the great service!
Dear Joanna Lumawig Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service from Mary. Friendly and always been very quick to resolve any issues or queries. I would highly recommend Alexandre & Co
Dear Andreea, Customer care is important to us so we really appreciate you taking the time to … More
4/5
GoogleAbbie Young is very helpful and efficient. everything is actioned with no delay and minimal input from me, which is what i want!
Dear Paul Morrow Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePhil and Kelly were fantastic! Sold my house quickly and without any problems, went above and beyond, even came to my rescue when I locked myself out! Highly recommend using their services over other local agents!! Worth every penny!
Thank you for your kind feedback
5/5
GoogleWe have been in our current rental property over 5 years, and during that time the landlord has changed Estate Agents managing the property 3 times. Before this we dealt with 2 different Estate Agents in our prior flat. Alexander & Co are the latest Estate Agents we are assigned to. We had no end of problems with all of the prior estate agents, they were impossible to get in contact with, slow to come back if at all, never very friendly, and pretty unwilling to help with anything. One of them even insisted on holding my provisional drivers' licence in exchange for lending me the spare set of keys when I got locked out, and when I retrurned them, they feigned all knowledge of taking my licence, then later claimed they sent it back to me in the post. Obviously they had lost it, and I had the cost of replacing it with no apology. Alexander & Co have been the difference of day and night. As soon as they took over management of our flat, they assigned us a Property Manager (ours is Madaline Peris) who we can contact directly if anything goes wrong. Unfortunately, we have had a few issues with appliances breaking and other general problems in the flat, but contacting Madaline is as easy as dropping an email. She always replies really quickly, and is always happy to help, look into the issue, or book a service. She is very good with correspondence, not just in coming back to you quickly, but with keeping you updated with what is happening, sending you a copy of the confirmation of booking form of any services booked, etc. Since lockdown/social-distancing began, over 18 weeks now, I have been staying with family. I learned an appliance had broken during this time with potential to cause problems. The engineer required someone to be home during his visit. Rather than have me travel from the location I am staying which is some distance away, Madaline agreed to attend the flat on my behalf. I do not consider this to be part of her job, and it is one example of how she goes above and beyond. Any problems we have had since the property moved to Alexander & Co's management have been resolved exponentially faster than with any of the other agents, response time is really fast and they are very courteous and professional. If you have to rent, the best you can hope for is having a good estate agent to work with, like Alexander & Co. It makes such a difference as a tenant, to be able to contact someone quickly and easily and get a quick response.
Dear Dannie What great feedback! Madaline is my superstar for sure. I will pass on your review and thank you for taking the time Best Wishes Renee Branch Manager
5/5
GoogleGreat experience with this estate agency. The team has been very helpful, supportive, and responsive throughout the process. They made everything much smoother and were always willing to answer questions and offer guidance. I’d definitely recommend their services.
Thank you for your wonderful review. We are delighted to hear our team could make the process smooth and provide helpful guidance. Your recommendation means a lot to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Alexander & Co Bicester Estate Agents's Bicester office has 533 reviews across two platforms: 486 on Google, 47 on Facebook (across the whole business).
Alexander & Co Bicester Estate Agents Bicester is rated 4.6 out of 5 across all 533 reviews, and 4.6 out of 5 on Google from 486 reviews.
Alexander & Co Bicester Estate Agents Bicester, Pevensey House, 27 Sheep Street, Bicester, OX26 6JF.
