Acorn Bexleyheath reviews

★★★★★ 5/5

Trustpilot

Would recommend Acorn Estate Agent

Would recommend Acorn Estate Agent, my property was sold within a week of being on the market, Dammy was ace, he provided me with relevant information, and kept me updated throughout the process. I have received excellent service from Acorn, I love the fact that all the staff are willing to help with queries. Would use your services again, unfortunately won’t be moving anytime soon, found my dream home. Thank you guys....

Tj · 4 December 2019

★★★★★ 5/5

Trustpilot

Glad I changed my estate agent to acorn

I had to change my estate agent as the previous one was not great at communication for the sale of a property. Jake the team at Acorn, took over and seemed more proactive and kept you up to date even if there was no good news to share which is key. My main point of contact was Dammy who was friendly and would keep you updated. When the transaction was close to completion they saw this through to the end which was much appreciated.

Mr · 1 September 2025

★★★★★ 5/5

Trustpilot

Melissa was kind and caring

Melissa was kind and caring, was professional, and efficient. I will remember her kindness towards me, Grace was very kind, and the team as a whole showed care, and made me feel welcome. Thank you Melissa xx jus xx

Jus · 17 February 2024

★★★★★ 2/5

Trustpilot

So disappointed.

Im a landlord and this was going ok, albeit with the usual chasing, until recently. now i’ve had a manager who doesn’t respond, then gives mixed messages sometimes in the same email, has not paid the tenants back their deposit, and has been wildly slow or unresponsive on repairs. I am in despair of finding a competent management company. This isn’t it. Update: I’ve since complained. but the approach is still very much “sorry for the frustration, let us try to dump the cost on the tenants, failing that we will dump them on you.”

Alison · 24 June 2024

★★★★★ 5/5

Trustpilot

Absolutely amazing customer service and…

Absolutely amazing customer service and support from Amelia Giles throughout the sale of my property. Amelia is an exemplary member of staff and highly recommend to other potential property sellers. Amelia kept me updated regularly and worked so hard chasing 3rd parties on my behalf.

Connor · 15 September 2023

★★★★★ 5/5

Trustpilot

Thoroughly helpful service the whole…

Thoroughly helpful service the whole time, with up to date contact throughout which helped ease our nerves and answer the many questions we had as first time buyers. Mark has been fantastic from the beginning, even when we were unsure what we wanted from a property. Highly Recommend!

Rebecca · 13 May 2023

★★★★★ 5/5

Trustpilot

Fantastic estate agent

Acorn have been absolutely amazing with the sale of our flat. They’re very professional, work really hard to find the right buyers and go above and beyond to ensure exchange and completion progress at pace. We cannot thank Oliver enough for all his hard work and we highly recommend using Acorn for a purchase or sale.

Mathilde · 19 June 2022

★★★★★ 5/5

Trustpilot

Friendly professionalism

As a property professional with over 20 years experience, I have been struggling recently when trying to purchase a new flat in London due to a lack of professionalism in a challenging residential market. Not so with Acorn and specifically, Christian Fellows, who has demonstrated great knowledge of the market in general and the property he is marketing on behalf of his client. Life would be so much easier if more estate agents acted with this level of friendly professionalism.

CHARLOTTE · 29 April 2024

★★★★★ 5/5

Trustpilot

ACORN BELVEDERE & ELTHAM

I cannot find enough words to praise the team at Acorn Estate Agents enough. Both Joe Buckle at the Belvedere branch and the progressor Dominic Lloyd at Eltham went above and beyond for me during an incredibly difficult and challenging sale. It's rare to find estate agents that are this conscientious, dogged and caring. I simply could not recommend them enough. Thank you!

Ms · 22 April 2021

★★★★★ 1/5

Trustpilot

Very Bad experience

If a zero-star rating were available, I would willingly assign it to this companyI am writing to share my recent experience with Acorn Property Management Bromley, and unfortunately, it has been nothing short of dreadful.After renting and residing in a property managed by Acorn Property Management Bromley for just one year, the ordeal I faced upon departure was disheartening. It is disconcerting to observe how estate agents often manipulate deposits, quoting unreasonable deductions under the assumption that they hold the upper hand. This experience has shed light on why some tenants withhold their last rent payment at the end of their tenancy, as the letting agency invariably seems to side with the landlord.Upon vacating the property, I was shocked to discover that the estate agent supported the landlord in unjustly deducting unnecessary repair costs from my deposit. Despite receiving an inventory report stating that i left the property in good condition, deductions of £150 for rug cleaning (which had already been professionally cleaned) and £440 for redecoration were made without considering normal wear and tear over one year.In an attempt to address the issue, I took the case to a tenancy dispute resolution service. Despite offering a compromise of £220, which I believed to be fair, the landlord rejected it. Thankfully, the deposit scheme ruled in my favour, acknowledging the unfair deductions and rightfully returning a large portion of my deposit.I urge extreme caution when considering engaging with Acorn Property Management Bromley. My unfortunate experience serves as a stark reminder of the importance of thorough scrutiny and vigilance in such matters.Proceed with caution.

Josephq · 26 April 2024

★★★★★ 4/5

Trustpilot

I am a landlord who has rented my…

I am a landlord who has rented my property through Acorn. Jamie Perrin has been amazing. He is reliable, responsive to questions asked and the best. I can't praise him enough for his work. Thank you.I am giving 4 stars instead of 5 because another staff member was dealing with my property previously who was very deffensive and unapproachable for years.

Landlady · 5 August 2021

★★★★★ 5/5

Trustpilot

Good selling experience

While it's difficult to find reliable property agents in this day and age, I have had a good experience with Acorn. They helped me sell my property, and despite the complexities involved that delayed the sale, James Keen and George Liney were patient, prompt and persistent.

Bhanu · 21 April 2023

★★★★★ 1/5

Trustpilot

I had a very disappointing experience…

My experience with this agency has been extremely frustrating. I never agreed to the new tenant, yet they are now asking me to pay money for something I did not approve or sign. Communication has been unclear and very stressful, and I felt constant pressure throughout the process. This has been one of the worst agency experiences I’ve had, and I would not recommend them.

Latha · 3 December 2025

★★★★★ 1/5

Trustpilot

Typical estate agent just about do a job! Leave you with the mess

Typical estate agent. Do half a job to earn a living. Don't know what's going on pretty much most of the time. Told by kieran & some regional manager sale had been finalised on 2 different occasions to then be told there solicitors are not ready. Avoid the truth at all costs. After sale care what is that! Would not recommend Acorn and estate agent (Kieran)

Stewart · 10 November 2024

★★★★★ 5/5

Trustpilot

What more could you ask for

I couldn’t ask for anything more from Mark and the team. Such a great service with lots of communication and the expertise to get the job done. Completed our chain twice and made what could have been a very stressful situation very smooth and easy. Thank you all!

Luke · 15 January 2023

★★★★★ 5/5

Trustpilot

Strood sale

We dealt with Jake and Chris from the strood office, they were great and communication was fantastic. From open day to completion was 14 weeks, they generated a lot of interest in our property and the photos turned out really well. Thanks Jake, Chris and the wider Acorn Strood team.

Louise · 21 October 2022

★★★★★ 5/5

Trustpilot

BEST ESTATE AGENT AROUND

Just want to say a massive thank you to Mark Sugarman who sold my property off market and managed to get above the asking price even though other agents told me it was less. I would highly recommend acorn as they are very professional

Remmi · 12 May 2023

★★★★★ 5/5

Trustpilot

Mark and Kieran were excellent…

Mark and Kieran were excellent throughout From staying in touch and arranging visits at convenient times to regular multiple daily calls and emails when the complications of exchange to completion happenedMade a very stressful time less so

David · 9 November 2023

★★★★★ 5/5

Trustpilot

We are clients of Acorn Dulwich

We are clients of Acorn Dulwich. James Keen is our highly experienced property representative for sales and lettings. We have been using Acorn Dulwich since 2010. Well worth having a conversation with Acorn Dulwich if you are buying, renting or letting.

Tim · 27 July 2023

★★★★★ 1/5

Trustpilot

Relentless, incessant. ANNOYING!!!!

I made the mistake of asking Acorn for a valuation over a year ago and, despite asking them on several occasions to remove my details from their mailing list and them sending a marketing letter to my dead relative, I continue to be hounded by them!!!! Today alone, they called me twice within four minutes and followed up by sending me an email!!Do not approach Acorn if you want a peaceful life!!!

Jill · 24 July 2024

★★★★★ 5/5

Trustpilot

I would recommend Acorn to anyone they…

I would recommend Acorn to anyone they were so helpful and kept us informed all the way through our sale. Special thanks to Jacqueline & Daniel for everything they did to help us.

Linda · 30 January 2024

★★★★★ 5/5

Trustpilot

The staff at Acorn

The staff at Acorn, particularly Amelia, Katlyn and Jake, have been marvellous. They have kept us up to speed throughout the six months it has taken to sell our property. They are very helpful, friendly and utterly professional. Best agent I have ever dealt with and there have been a few!

Kate · 13 August 2022

★★★★★ 5/5

Trustpilot

Thank you!

After loosing a flat we loved, Adam showed us a place that wasn’t even on the market yet. He had got to know exactly what we were looking for and this place was perfect for us. We have now moved in and couldn’t be happier! A massive thank you to Adam from the Forest Hill office for helping us out!

Kate · 23 February 2021

★★★★★ 5/5

Trustpilot

Great agents, flawless service and assistance

We recently rented a property through Acorn. Thanks to James Keen, the process was extremely simple and we could not have asked James to do anything more for us. Unfortunately we had some admin issues, but James was with us at every step and was more than accommodating. We would not hesitate to recommend Acorn or James.

Matt · 7 September 2021