Every review we hold for the BEXLEYHEATH office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBeen a pleasure working with Jamie…
Been a pleasure working with Jamie Perrin So helpful and caring!
Yoan · 3 December 2021
Agent replied · 19 September 2023
Thank you Yoan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
TrustpilotAwful
Awful, no contact. no communication. Just take your money and forget you. Very annoying and disappointed. say one thing, do another. leaving you without a place to actually live. No updates, just shrug every issue off like its not there fault. What good is this, they are meant to manage the property.
Anon · 17 October 2016
★★★★★ 4/5
TrustpilotNice friendly staff but could be…
Nice friendly staff but could be better. Happy with my property so far
Mohammed · 1 September 2020
Agent replied · 19 September 2023
Thank you Mohammed for the review. Your comments are noted, but would love to know how we could improve specifically. If you have a minute perhaps you could drop me a line at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotAwesome
Awesome. Good communication throughout the process
Michael · 27 September 2020
Agent replied · 19 September 2023
Thank you Michael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotThank you Acorn
Thank you Acorn,
Oyindamola · 28 August 2026
★★★★★ 5/5
TrustpilotShirin who runs the Bermondsey office…
Shirin who runs the Bermondsey office for Acorn is very easy to work with, nothing is too much trouble and she always gets good quality tenants very quickly..Highly recommend her as your point of contact.
Sally · 30 November 2018
★★★★★ 1/5
TrustpilotAwful, unprofession, hidden fee's
Awful, unprofessional and have hidden fee's. All round bad customer service, communication and complete lack of respect for their clients.
Givinghonestreviews-goodorbad · 27 July 2017
★★★★★ 5/5
TrustpilotTo Mark and Kieran
Patricia · 23 May 2025
★★★★★ 5/5
TrustpilotFriendly and helpful agents.
Rating only, no written review.
Juliet · 20 April 2023
Agent replied · 19 September 2023
super! Thanks so much
★★★★★ 5/5
TrustpilotHe is very helpful and nice
Rating only, no written review.
Amadou · 19 August 2020
Agent replied · 19 September 2023
Thank you Amadou for leaving us a 5* review. We are really happy that you were pleased with the service you received. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
TrustpilotMy god they are completely useless.
Rating only, no written review.
Giacomo · 28 February 2019
Agent replied · 19 September 2023
Dear Giacomo. I have spoken to your Property Manager and she informs me that your landlord had a long list of items that needed fixing before you moved in. He has agreed to do all of these and has done his best to do so before moved in. I believe that there is still one outstanding item which is due to be fixed within the next 7 days. Unfortunately, as we don't manage the property for your landlord, he choses to use his own contractors, but we have kept you updated during the process and will continue to do so until the items have been resolved to your satisfaction. I am sorry that you have not been happy with the service and if I have missed anything, I would be very pleased to hear from you. Thanks. Andrew Roberts - Customer Relations Manager (Andrew.roberts@acorngroup.co.uk).
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.