Every review we hold for the Bexhill-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBen and all the staff were amazing in…
Ben and all the staff were amazing in helping me with my move. They kept me updated and were very reassuring as I was very stressed out about the move. Would highly recommend Burgess.
Bernie · 13 April 2026
Agent replied · 4 June 2026
Thank you so much for your review. We were delighted to assist you & we hope you are happy in your new home. Best wishes
★★★★★ 5/5
GoogleWe bought our new house from Burgess and Co. We were involved in a very large chain of 6-8 properties. There were no end off issues throughout the process; many well known agents were involved in the chain. I can honestly say, that without Burgess and Co co-ordinating the after sales the chain would most definately have collapsed. They were truly amazing and I would 100% recommend them to anyone. If we moved house again we wouln't even consider another agent. They were professional, honest, timely, reliable and went above and beyond. Thank you Burgess and Co
Ellie · 27 August 2020
Agent replied · 26 August 2024
Thank you so much for your incredibly lovely words Ellie. We are all so pleased you are happy with the service we provided and we hope you are enjoying being in your lovely new home. If we can ever be of assistance to you again then please do not hesitate to contact us.
★★★★★ 5/5
TrustpilotHelpful and quick to respond
Helpful and quick to respond. Did the extras to help get information for me
Laurence · 26 August 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave us a review. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotA personalised experience that is outstanding!
Paul and the team at Burgess & Co have been outstanding. The personalised care and support you receive it truly outstanding. They have supported me through the whole process and have communicated every step of the way. If you are looking for 5 star ⭐️ service then don’t look anywhere else. I would like to thank the team for being kind, compassionate and empathetic, you are outstanding.
Scott · 20 September 2022
Agent replied · 16 June 2024
Thank you so much for your amazing review. We are so glad you were pleased with the service you received and it was a pleasure dealing with you. Wishing you all the best for the future.
★★★★★ 5/5
GoogleVery satisfied with my service with Burgess. I mainly spoke to Ben who dealt with my purchase. He was a very friendly nice helpful guy. He explained every detail all the way through with the sale so I understood what was going on at all times.
Natalee · 29 March 2024
Agent replied · 26 August 2024
Thank you for leaving us a review, we really appreciate it. We are glad you were happy with the service you received, especially from Ben. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleWhat should have been a quick and easy purchase process turned out to be lengthy and difficult due to unforseen circumstances but Ben was brilliant at keeping me informed all the way through. I appreciated his friendly and re-assuring professional approach when solicitors were being unnecessarily awkward. I have no hesitation in recommending this company.
Marie · 27 August 2023
Agent replied · 26 August 2024
Thank you for your kind words, it is greatly appreciated. It was a pleasure to have helped you and if we can be of any further assistance to you in the future, please do not hesitate to contact us. Wishing you all the best.
★★★★★ 5/5
GoogleCouldn’t have had a better service from Ben, Liam and the team at Burgess & Co! Quick to answer emails, calls and questions. And they were friendly and approachable from the get go! They made buying our first home easy and not stressful in the slightest. Could not rate them enough!
Whitney · 30 November 2023
Agent replied · 26 August 2024
Thank you so much for your lovely review. It was a pleasure dealing with you and we hope you are very happy in your new home. Wishing you all the best.
★★★★★ 5/5
GoogleWe moved from Southend on Sea to Bexhill on Sea and our first contact with an Estate Agent was Burgess and Co. From that first visit we have always been greeted so warmly with smiles and time to listen to us. All the staff at Burgess and Co have been wonderful, especially Tom, TIna, Siobhan, Natasha and Natalie. Their caring attitude is a credit to them and nothing is too much trouble. Finding our rental home with Natasha and Natalie was so easy and when we found a place to buy and then pulled out, no problems. We have now found our permanent home and TIna and Siobhan have always been so attentive and helpful, keeping us in the loop with progress, always fully understanding the situation and making sure the buying process proceeded with no hitches. We could not be more pleased. Thank you, Brian & Lavina.
Lavina · 28 August 2019
Agent replied · 26 August 2024
Thank you so much for taking the time to write such incredibly lovely words about the team at Burgess. We are so happy that you were pleased with the service you received. We pride ourselves on providing the best service to all our clients. If we can ever be of any assistance to you in the future please do not hesitate to contact us.
★★★★★ 5/5
GoogleJust wanted to thank Ben for assisting our son in buying his first property. It was a long journey, but Ben provided valuable help in dealing with the solicitors and management company for the flat.
Darren · 22 September 2024
Agent replied · 22 October 2024
We are very grateful for your 5 star review. We hope your son is very happy with his first purchase. All the best.
★★★★★ 5/5
GoogleExcellent service, Erica was extremely helpful. I have used Burgess about 3 times now and they make the whole purchase experience less fraught than usual. Burgess are a professional company who put service to the client first. The only thing I would have liked would have been to meet someone from Burgess at the property to take the meter readings and hand over the keys. Other than that, excellent and highly recommended.
Sheila · 27 August 2021
Agent replied · 26 August 2024
Hi Sheila, we are so pleased you were extremely happy with the service you received. It is always so lovely to hear feedback and appreciation from our customers and it makes the all hard work even more worthwhile. It was a pleasure dealing with you and we are always here for you should you require any help or assistance in the future.
All the best,
The team at Burgess
★★★★★ 5/5
GoogleThis is the third occasion that our family have used Burgess and Co for the sale of a property and the service and professionalism remains 5-star. For us, this is more than just a transaction, it was the conclusion of a deceased parent's …
Stuart · 17 December 2025
Agent replied · 17 April 2026
Thank you so much for your wonderful review, it is greatly appreciated. It was a pleasure to deal with your family again & we hope we can assist you again in the future. Wishing you all the best.
★★★★★ 5/5
TrustpilotBURGESS ~ EXCEPTIONAL ESTATE AGENT
A very difficult and involved house move. Without the help of all the staff at Burgess especially Ben I do not think we could have managed and the outcome could have been very different. They were always there keeping us updated and reassuring us throughout all the problems we encountered and were far more help than our solicitors. Thank you Burgess.
Mrs · 20 December 2022
Agent replied · 16 June 2024
Thank you so much for your amazing review. We are so glad you were pleased with the service you received, especially from Ben. Wishing you all the best for the future.
★★★★★ 5/5
GoogleExcellent service, old fashioned courtesy, very rare these days. Thank you to all the team especially Paul, Ben and Liam for a great job in selling my mother’s house. Would highly recommend.
T · 22 September 2024
Agent replied · 22 October 2024
Thank you so much for your 5 star review. It was a pleasure to assist you with the sale of your mothers property. Wishing you all the best.
★★★★★ 5/5
GoogleEstate agents don't always get very good press, but I must say that Burgess and Co have been excellent in what has been a very stressfull period. The sale of our property went through without a glitch, but due to delays in the upper chain things dragged on and on, during which period Liam and Ben could not have done more to keep things moving. Both acted professionally and were very proactive and friendly and kept us informed. I almost miss the daily chats!
Chris · 22 September 2024
Agent replied · 22 October 2024
Thank you so much for taking the time to leave us a review, we really appreciate it. We are glad we got the transaction through for you in the end. We hope we can assist you again in the future. Wishing you all the best.
★★★★★ 5/5
GoogleWe have just purchased a property who was up with Burgess & Co and every member of the team were fantastic from day one. Liam booked us in for our first viewing of a house which didn’t work out for us however the lovely Tanya shared a place after a conversation and getting to know what we were after and we viewed it that same week and fell in love with it. We had our offer accepted and spoke with Ben who was great. He made what is a very BIG and daunting process very clear and easy. Tanya then met us a further two times at the property for us to have things checked before signing contracts and was never too much trouble. She remembered all the little details and was great with our son so we could look at the details without worrying about him running riot in the house.
From start to finish Burgess & Co have been amazing and can’t thank them enough for helping us find and complete on our dream family home. Can’t wait to get the keys very soon!!!
Thanks team B&Co
From Anna, Dean and lil Ray x
Anna · 22 September 2024
Agent replied · 22 October 2024
Thank you so much for your wonderful review, we really appreciate it. It was a pleasure dealing with you. We hope you are very happy in your dream family home. Wishing you all the best.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service! Special mention for Ben who wholeheartedly got us through a very challenging house sale.
Graham · 7 July 2026
Agent replied · 23 September 2026
Thank you very much for leaving us a review, we do appreciate it. Wishing you all the best.
★★★★★ 5/5
TrustpilotThe whole team are to be recommended.
The whole team, truly worked as a team at all times,
L · 9 August 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave us a review. We are glad you were happy with the service you received from the whole team. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotI cannot recommend Burgess & Co highly…
I cannot recommend Burgess & Co highly enough. From start to finish they were professional, proactive and incredibly supportive throughout what turned out to be a longer and more complex sale than expected.
Simon · 25 February 2026
Agent replied · 4 June 2026
Thank you very much for your amazing review, we are so grateful! We are glad we got the sale concluded for you. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotFantastic Estate Agent
Fantastic Estate Agent! All the staff we met and had contact with were friendly and helpful. Made my purchase a breeze and were there when I had any questions or wanted to fit an extra viewing in just to make sure. Highly recommended..
Russell · 26 November 2025
Agent replied · 25 December 2025
We really appreciate you taking the time to leave us a review, thank you. It was a pleasure dealing with you. Best wishes for the future.
★★★★★ 5/5
TrustpilotA Professional Service from Start to Finish
We received a thoroughly professional service when selling a property, from start to finish. Communication has been excellent, and we were kept in the loop at every stage of the process. A special thank you to Ben and Arthur for all their help, especially as we had moved out of the area. Nothing was too much trouble. I would definitely recommend Burgess & Co.
A · 5 May 2022
Agent replied · 16 June 2024
Thank you so much for your kind words, we are so happy you are pleased with the service you received from the team here at Burgess & Co. It is so important to us that our customers receive the best service. Wishing you all the best in the future.
★★★★★ 5/5
TrustpilotFinding the right one makes a big difference
After 2 failed attempts with other agents we went to Burgess Bexhill and I can honestly say it has been a totally different experience (for the better) They gave honest opinions from the start and kept us informed every step of the way .From the viewings right through to the sale.Each member of their team that I spoke with were friendly ,polite and well informed regarding the sale.I would highly recommend Burgess as a definate go to.
B.Michie · 1 October 2024
Agent replied · 27 October 2024
Thank you so much for your review, we are very grateful. It is great to hear that your experience with our company was better than other agents. We would like to wish you & your family all the best for the future.
★★★★★ 5/5
GoogleHighly competent and extremely professional. They are pro-active never failing to keep us up to date with our house sale. You won't be disappointed and your stress levels will be kept to a minimum. Exchanged yesterday, thank you Paul, Ben and the team for making the sad occasion of selling our late parents' home an easy one.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 27 August 2022
Agent replied · 26 August 2024
Thank you so much for your kind words Mark. We are so happy you are pleased with the service you received from the team here at Burgess. It is so important to us that our customers receive the best service and that we keep all parties fully updated at all points of their sale/purchase.
If we can ever be of any further assistance please do not hesitate to contact us.
Wishing you all the best in the future.
★★★★★ 5/5
GoogleBurgess and Co are quite simply the best estate agents around. Friendly, helpful, knowledgeable and compassionate staff made our sale as easy to complete as they could and went above and beyond to get find buyers, show the house and support us through the whole process. When we had difficulties with our purchase they were happy to advise even though they were not directly selling the property.
Will 100% recommend them.
Jan · 17 December 2024
Agent replied · 24 December 2024
Thank you for your 5 star review, we really appreciate it. It was a pleasure dealing with you. Wishing you all the best for the future.
★★★★★ 5/5
GoogleTop Estate Agent
Top Estate Agent
Spotted a property we were interested in buying. The only person I met face to face was Tanya at the viewing, she was on time, pleasant, informative and gave a helpful response to my many questions.
Then followed by a few pleasant phone calls from Liam and Paul, I was interested to move forward to purchase.
Neither of the 2 young men placed me under pressure to move forward and we're helpful and understanding to my position.All via the telephone.
Then followed Ben with the excellent first class guidence all the way through the purchase process.Such a caring, helpful response and perfect timing when I was having difficulties.
They certainly set a first class example of how estate agents should operate.
So don't hesitate, you'll be in good hands
Kind regards
Paul & Jude
内卫部队主子 · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for your wonderful 5 star review. It is great to hear how pleased you were with the service received from the team. It was a pleasure dealing with you & we wish you all the best for the future.
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