Trusted Agent profile · Beverley
★★★★★
2,381 reviews across 2 platforms
18 North Bar Within, Beverley, HU17 8AX
Linley & Simpson's office in Beverley, at 18 North Bar Within, is rated 4.6 out of 5 across 2,381 reviews on two platforms, including 159 Google reviews rated 4.3.
Every review we hold for the Beverley office, from every platform, shown as written. First names only.
5/5
TrustpilotGood service
Good service , fast response to questions and obtaining quotes. We found Stephen Quickfall good to deal with, he is very efficient which takes a lot of the stress away from being a landlord.
Thank you for the fantastic feedback, Stephen was happy to be able to reduce some of the stresses involved with getting the works completed at the bungalow.
5/5
TrustpilotThank you!
Everyone at Linley & Simpson have been super helpful with helping me find my rental property. Just want to give a shout-out to Ebonie, Honor & Maddie for all of your support!
Thank you so much hope you have settled I n any other queries please let me know!
5/5
Trustpilot- Excellent Communication
- Excellent Communication - Excellent Customer Service - Very Helpful I want to commend Emilia Cooling of Linley and Simpson for going above and beyond and staying patient with me all through the onboarding process.
Thank you for taking the time to leave such a kind review! It has been my pleasure to help you throughout the process of securing a new property. I wish you all the best - Emilia
5/5
TrustpilotI had a viewing for a property…
I had a viewing for a property yesterday, and whilst I didn't go through with it, Harry Russell, who showed me around the property was very professional and thorough, would be happy to do so again!
It was a pleasure speaking to you. I wish you all the best!
5/5
TrustpilotGreat team at Linley & Simpson
Great team at Linley & Simpson, so helpful and efficient communication. I would recommend them to anyone selling or buying in York.
Thank you for taking the time to write a review, we all appreciate your kind words. All the best for the future. - Cal
5/5
TrustpilotPositive experience
Jennifer has provided clear responses in a very-timely manner to resolve the query
5/5
TrustpilotBradley.G was amazing
Bradley.G was amazing. Helped me through everything. And got me a good apartment at a great deal and serviced me through anything i which was great, answered all my queries.
Hi Fahad, glad we could work through the obstacles you faced, and get you booked in. You were a pleasure to speak to, thank you for your review!
5/5
GoogleThank you so much to the whole team at Linley and Simpson Beverley. Our family of 5 are relocating to the UK and they have been so helpful in securing a home for us. They have gone above and beyond in assisting us with getting everything organised before we arrive. Thank you very much
Thank you for your lovely review Liza, we are so happy that we were able to assist in relocating you and your family to the UK. We hope you will be happy here in your new home!
5/5
TrustpilotGreat experience - would recommend
A great experience throughout my year renting through Linley & Simpson - Hessle.Hayley Oldfield has always been available to answer any queries and help out in a timely and professional manner.
Thank you for your lovely review. Good luck in your new home!
5/5
TrustpilotGreat house viewing experience
Sam Priestley was extremely helpful and was very kind during the house viewing today.Also, he was quite knowledgeable about the property we were viewing and happily answered all the queries we had
It’s been great Sean, looking after the process of your new build property and looking for tenants!
5/5
TrustpilotWe unfortunately had a break-in at hour…
We unfortunately had a break-in at our house, therefore called the agency who with collaboration with the landlord was kind and very quick( within an hour)to change the house locks.highly recommend, very accommodating
Thank you for sharing your experience, we really appreciate your feedback!
5/5
TrustpilotIt’s been my pleasure meeting Mr Samuel Priestley
It’s been my pleasure meeting Mr. Samuel this morning. A very simple guy- well presented. Understood everything the way he explained. He is indeed a star in my eye.
Thank you for you kind words and taking your time to leave a review, its much appreciated!
5/5
TrustpilotI am happy with the brilliant customer…
I am happy with the brilliant customer service I received from Mr. Mark Nowoslawski, he was helpful and made renting easy for me.I recommend Linley and Simpson, 5stars. Thank you
Hi Ovie, thank you so much for everything and thanks for taking the time to leave a review, it means so much to us. I hope all goes smoothly with the move and the property is identical to your current house! Best wishes, Mark
5/5
TrustpilotL and S have been very patient to see…
L and S have been very patient to see us through the process of viewing properties. They arranged a viewing at a very short notice. We were received well by Miss Sophia Chough, and she answered most of our questions, kindly. We look forward to renting with them.
Thank you for your positive feedback and review, Sophia will love reading your kind words!
5/5
TrustpilotFantastic - super quick and helpful!
Fantastic, very quick turn around from Mark, Chelsea and Olivia. Thank you all in helping us so quickly in finding somewhere.
Thank you so much for taking the time to leave a review- it was a pleasure finding you your new home and we wish you all the best for the move- Chelsea, Mark and Olivia
5/5
TrustpilotFriendly and helpful
Zak jilaani and the rest of the team were quick and very friendly to deal with and made the process a lot easier
We are so pleased that Zak and the team in Sheffield were helpful and polite!
5/5
TrustpilotKirk helped manage new tenants into my…
Kirk helped manage new tenants into my rented flat in record speed, within one week and no issues. Good communication throughout
Thank you again Kevin , we are so pleased you are happy with the service!
5/5
TrustpilotKirk is great
Kirk who showed us around was friendly and helpful, has been excellent with his communication regarding any questions I’ve had both in person and over the phone or email.
Lovely to read, we are so happy you have been pleased with the service!
4/5
TrustpilotGood service, but some areas to improve
I was a long-term client of L&S from 2010-2023 as they managed a rental property in Chapel Allerton for me when I lived abroad and then helped me sell it. They are good at getting tenants, managing all the paperwork regarding tenancy, getting the rent in, and organising resolutions when the tenants report a problem. I have spoken to some very efficient and professional members of the maintenance team during that period.However, there seems to be a constantly changing personnel in the lettings team meaning that I regularly spoke to someone new. If I had a question about my property I had no central contact to reach out to so I normally emailed the branch manager (who is very good but I felt a nuisance for bothering him so often). On selling the property I found that when they'd replaced windows for me at the property they'd used companies unable to provide a Fensa certificate which was frustrating. The sales manager was awful and his communications were terrible. He left out details in the description of my property that he prepared for sale, and I had to go back to him twice to correct spelling mistakes! He passed me onto a service called MoveButler to apparently speed up the sales process by gathering all my property details there. I subsequently discovered none of this was ever passed to my solicitor so 4 weeks later she asked me for exactly the same information. Fortunately the woman in sales that worked with him was excellent.
3/5
TrustpilotI find it interesting that they have…
I find it interesting that they have asked for reviews when their customer service isn't great. Slow replies to maintainance emails. Specific avoidance of certain questions about mould in our flat. Their portal states a time you should get a response in, it's gone way past that. The day we picked our keys up, everyone was cracking beers open in the office and it wasn't the most friendly of experiences. I emailed a question and never got a response (although that was to a personal email). We were previously with Adair Paxton, who were absolutely amazing in comparison, and so quick to deal with issues.
5/5
TrustpilotGenuine agents that care!
Had a great experience; didn’t feel rushed to make a decision and Brad.G was patient & gave me genuine insight about the city which I truly appreciate!
I really appreciate your review Shania, I look forward to speaking to you again, hopefully as a tenant!
5/5
TrustpilotEver since I have been in the UK
Ever since I have been in the UK, the company has been taking care of my accommodation needs and the process is smooth and secure. Thank you for the excellent service.
Thank you for your feedback! We're delighted to hear that our company has been able to take care of your accommodation needs smoothly and securely since you've been in the UK. Providing excellent service is our priority, and we're grateful for your kind words. If there's anything more we can do to enhance your experience or if you have any further accommodation needs, please don't hesitate to let us know.
5/5
TrustpilotQuick and easy with no fuss
Tom has been great and helping me with my application and great viewing. All very quick and easy
Thanks for the review Naomi, I am pleased we helped find you a new property. We appreciate you taking the time to write the reviewLeon GreenCustomer Service Manager
5/5
TrustpilotGood service from Linley & Simpson
All the staff involved with my rental service from Linley & Simpson have been very helpful. Especially, Tyla has helped to arrange the deposit return promptly! Thank you Linley & Simpson team!
Good afternoonPlease can you kindly respond to my review;Thank you for your lovely review. You are more than welcome Jenny, best of luck in your new homeKind regards Tyla
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