Trusted Agent profile · Beverley
★★★★★
2,381 reviews across 2 platforms
18 North Bar Within, Beverley, HU17 8AX
Linley & Simpson's office in Beverley, at 18 North Bar Within, is rated 4.6 out of 5 across 2,381 reviews on two platforms, including 159 Google reviews rated 4.3.
Every review we hold for the Beverley office, from every platform, shown as written. First names only.
5/5
TrustpilotI want to thank you very much Jodie…
I want to thank you very much Jodie Robinson! Its been a long process due tp my health issues but you have shown patience, compassion, kindness and empathy! Im so grateful for your help. 10/10
I am glad we have successfully completed the process and I wish you all the best in the future! Thank you again!, Jodie
5/5
TrustpilotReturning Landlord!
We have used Kelly & her team for numerous rental properties & will continue to do so. The service and quality of tenant is excellent & they usually let within just a few weeks. Highly recommend
We love looking after your properties and matching people and property together, thanks for the amazing review!
5/5
TrustpilotBrad-G was very calm and supportive
Brad-G was very calm and supportive. Gave sound advise especially for a person from outside the UK. He thoroughly took me through the process over the call providing me with individualized care.
Many thanks for taking time to leave a review. I really appreciate your time on the phone to assist us in finding you your new home. Good luck with your viewings and thank you again.
5/5
TrustpilotBrilliant Service
Kirk Marriott provided exceptional service. He was professional, responsive, and made the entire renting process seamless. The property was exactly as described, and his attention to detail was impressive. Highly recommend his services!
So happy with the 5 star review and that you enjoyed the service
5/5
TrustpilotShouts to Jodie
Jodie helped us with the change of sharer process when I moved out of the flat. She was lovely, professional and responsive so thank you to her for her work getting us through this process.
Thank you for taking your time to leave a review, Philippa. It was a pleasure to assist you!
5/5
TrustpilotI went for a viewing with Zak today
I went for a viewing with Zak today. He was super professional and it wasn’t awkward like viewings can sometimes be - he answered all my questions and was super responsive even over email :) great first impression!
Wonderful to hear Fern, thanks so much for the review!
5/5
TrustpilotSwift Customer Service
What made my experience good is the prompt customer service and patience Jada and Spencer showed when attending to me and my twin. Very Effective
Thank you so much for your kind words! We're delighted to hear that Jada and Spencer provided you and your twin with prompt and patient service. Your satisfaction means the world to us, and we’re thrilled to know their efforts made your experience a great one. If there’s anything else we can do for you, please don’t hesitate to let us know.
5/5
TrustpilotThe team at pudsey very professional …
The team at pudsey very professional & jodie Emily & Olivia help you though your sale process with no issues. have used this team for many house sales in leeds & would highly recommend this agency
Thank you for your positive review. We are very happy to have assisted with another property from marketing to completion. Jodie, Emily and Olivia really appreciate the 5* review and we wish you all the best for the future!
5/5
TrustpilotFantastic Experience
Roxy was on time and very welcoming. She was friendly, easy to communicate with and knowledgeable. Roxy showed interest in the questions we raised about the property we were viewing and was confident and professional in her approach.
5/5
TrustpilotGreat service
Carrie Alexander showed us a flat today and she was pleasant and answered all our questions. She was punctual and professional and made us feel welcome. We would recommend her to anyone 😊
Thank you Saru for leaving your review. Your feedback is appreciated., Carrie
1/5
TrustpilotUse someone else
So despite Linley and Simson admitting they had not done the work they were suppose to, in managing the house and putting up with a rude and sarcastic employee, I gave them the opportunity to put the matter right. Despite this opportunity they have once again failed to deliver. If you are looking to use a letting agency to reduce your workload, I would recommend you look elsewhere.
Good afternoon MarkThank you for your feedback, a 1-star experience is not what we expect for our customers. I can see that you have sent a complaint and I will endeavour to fully investigate and respond, in the hopes that I can change your perception of us. Kind regardsSalena WestCustomer Service Manager
5/5
TrustpilotWe had an amazing experience with Jade
We had an amazing experience with Jade. Professional, easy to schedule appointments, and we were allowed to view multiple properties while in the search for a rental. The agency were very understanding with our self-employed situation.
Thanks Eliana, wishing you the best of luck with your search. I am more than happy to help in future if there is anything I can do., Jade
1/5
TrustpilotThere must be better agents out there
If you want to manage the management company and train their staff on industry basics then you’ve found your team. Poor quality tenants, badly managed in and out, passing bills directly with no commercial consideration, poor hand over experience with zero checks. No idea of the service history of appliances, boilers etc.
We are sorry to read about your experience and would be grateful of further information. Please email us at feedback@linleyandsimpson.co.uk so that we can look into this further for you. Many thanks Salena WestCustomer Service Manager
5/5
TrustpilotUnfortunately our house buy fell…
Unfortunately our house buy fell through but had great service from Linley and Simpson especially from Cal. We viewed the same house a couple of times nothing was too much trouble, good communication 👌
Thank you for your review, Donna it was a pleasure dealing with you and your mum. All the best for the future. Cal
5/5
TrustpilotHelpful & friendly!
Good experience changing tenancy agreement with Jodie Robinson. Very helpful, friendly and patient! Linley & Simpson as a whole have been very responsive and helpful during my previous agreement with any property issues etc.
I appreciate your review! I hope we continue to satisfy your expectations. Thanks again, Jodie
5/5
TrustpilotLinley & Simpson were helpful and…
Linley & Simpson were helpful and understanding to me as a prospective tenant. I could also see why a landlord would want to use them, as they were very thorough in their reference checks and condition report.
Thanks for your lovey review Malcolm!
5/5
GoogleWilliam Edwards from the Beverley branch of Linley & Simpson was extremely helpful to us when we were looking to rent a property. He explained everything that we needed to know to help us secure our desired property.
Thank you for your great review, your feedback is greatly appreciated!
5/5
TrustpilotI requested to view and apartment
I requested to view and apartment, although I couldn’t get booked in to view but Kirk proposed a virtual viewing for me which is nice, and explained the deposit bit as well.
Thank you for sharing your experience! We're glad to hear that Kirk offered a virtual viewing and provided clear information about the deposit. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
1/5
TrustpilotNot renting via Lindley & simpson but…
Not renting via Lindley & simpson but our landlady has instructed them now to maintain the property we are currently renting .Rude staff Never reply to a call or reply to any reported repairsTried to get us to sign a "Maintainance " application on closer inspection it was a new "Tenancy " through them 🤣🙈 obviously haven't filled it in ... absolutely useless this company
Thank you for your feedback, a 1-star experience is not what we expect for our customers. We’d like the opportunity to make this right and ask that you email us at feedback@linleyandsimpson.co.uk with further details about the property you are referring to as well as the branch you were dealing with.Many thanksSalena WestCustomer Service Manager
5/5
TrustpilotI am satisfied with your service
I am satisfied with your service. The responses we're very fast. The letting agent Kirk Marriott who was replying to my queries, is very nice and proactive. Overall the experience is very good.
We are pleased to hear that Kirk has been helpful in your property search!
5/5
TrustpilotHad a positive experience getting a…
Had a positive experience getting a valuation from David. I didn't proceed with sale for personal reasons but would definitely come back to David if i were to pursue this avenue again.
Many Thanks for your kind feedback, Mr Lamb, I’m glad I was able to assist. If I can help in the future, please do let me know. - David
5/5
TrustpilotVery kindly people's and very friendly…
Very kindly people's and very friendly and the properties are so clean and so well maintained very happy to have such a good company 😊
Thank you so much for your lovely feedback! We’re thrilled to hear that you found our team friendly and kind, and that you’re happy with the cleanliness and maintenance of our properties. Your satisfaction is our top priority, and it means the world to us to know we’re meeting your expectations.
5/5
TrustpilotTake the stress out of being a landlord
Always received excellent service from the Linley & Simpson Lettings Dept. They take all the stress out of being a landlord from finding new tenants to dealing with day to day management of the let.
Thank you for your feedback! We're delighted to hear that you've always received excellent service from the Linley & Simpson Lettings Department. It's great to know that they have taken the stress out of being a landlord for you, from finding new tenants to managing day-to-day operations. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can do to support you as a landlord, please don't hesitate to let us know.
5/5
TrustpilotSamuel Priestley gave us a tour of 29…
Samuel Priestley gave us a tour of 29 Lansdowne Terrace. He was very helpful, quick and ready to answer all questions and gave us plenty of time to have a look around the property for ourselves.
It was great to meet you both at the property, good luck with your studies.
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