Trusted Agent profile · Beverley
★★★★★
2,381 reviews across 2 platforms
18 North Bar Within, Beverley, HU17 8AX
Linley & Simpson's office in Beverley, at 18 North Bar Within, is rated 4.6 out of 5 across 2,381 reviews on two platforms, including 159 Google reviews rated 4.3.
Every review we hold for the Beverley office, from every platform, shown as written. First names only.
5/5
TrustpilotPrompt response
Zak Jilaani's prompt response made me feel valued and assured that the company genuinely cares about its service users. This level of attentiveness and commitment to customer service reflects a dedication to meeting our needs and ensuring a positive experience.
This is what the team aim to do every time, we are so pleased you felt appreciated and valued !
5/5
TrustpilotWe received excellent service from…
We received excellent service from Alex, our first point of contact, and Ellie, who showed us around the property. They listened and answered all our questions. Together they made the whole rental process hassle-free. It was a pleasure to work with them.
Thank you Richard for taking the time to leave us a review. We look forward to seeing you again on your move in date! Ellie and Alex at Headingley Branch
5/5
TrustpilotEfficient and effective
Efficient and effective. Emily from the L&S Sheffield team has been easy to contact and efficient at sorting arising issues with our rental property in Sheffield. Emily always keeps us informed and engaged with regard to issues/ costs as required. First class Emily, thankyou.
Thanks for the lovely for the review and in particular that of Emily!
5/5
TrustpilotBradley Bolton gave me great customer…
Bradley Bolton gave me great customer service as I was in a rush to find a flat as a previous one fell through. Linley and Simpson were great at meeting my deadline and preferences.
Hi Emma, Thank you for your review. I am glad I were able to help and find the right flat for you!All the best,Bradley
5/5
TrustpilotProfessional Estate agents …
Linley and Simpson is a professional Estate agents. They provide professional knowledge to their clients and their staffs are very friendly and helpful. They reply your inquiry promptly. As the landlord, I used their services over 15 years. Highly recommended.
Thank you your lovely review William, it's much appreciated!
5/5
TrustpilotAlways got back to us in a timely…
Always got back to us in a timely fashion. Very pleasant and easy to deal with. Very thorough and fair inventory. Made the whole application/ completion process easy and simple.
Thank you so much for your kind words! We’re thrilled to hear that you found our communication prompt and the process smooth. It was a pleasure working with you, and we’re glad we could make everything straightforward and stress-free. If there’s anything you need in the future, don’t hesitate to reach out!
5/5
TrustpilotLehila Owen linley and simpson agent
We met at the appropriate time with Lehila Owen of linley and simpson who was very professional and gladly took notes of our queries. We were taken around the property with ample time to view and overall was a pleasant experience.
Thank you very much for your review, it was lovely to meet you and your family! I wish you the best of luck with your property search (and restaurants!), Lehila
5/5
TrustpilotJennifer Lowe in L & S accounts has…
Jennifer Lowe in L & S accounts has handled the transfer of ownership of a number of properties very smoothly. Explaining things to me as we went along.
Thank you for your review, Carolyn. It’s really appreciated. Please don’t hesitate to let me know if you need assistance with anything in the future.
4/5
TrustpilotInventory checkout
I I was updated when the inventory checkout was carried out and would have the deposit returned in full. Maya and Linley are Simpson were friendly, polite and professional.
Thank you for your feedback! We’re so glad to hear that you were kept informed during the inventory checkout process and that your deposit was returned in full. It’s wonderful to know that Maya and the team at Linley & Simpson were friendly, polite, and professional throughout your experience. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your positive experience
5/5
TrustpilotCal dealt with all our queries very…
Cal dealt with all our queries very promptly and efficiently , under difficult circumstances from the buyers side, but kept her patience .A pleasure to deal with her. Thank you.Pauline and John
Thank you for your review, it was a pleasure dealing with you both throughout the sale and lovely to meet you both at the property on Thursday. All the best in your new home. - Cal
5/5
TrustpilotThank you for my visit
Thank you for my visit. It was nice to meet such a nice polite understanding lady! Sally Bird Arrived on time and was very thorough! Took care of any minor questions! I'm very happy. X
Thanks, Steve, for the lovely review. It was great to meet you, your home is looking great. - Sally
5/5
TrustpilotExcellent experience
I had a great experience with Linley & Simpson, top class service for all in house issues / maintenance and in time inspection of my home as well.Overall they are the best agents and professional as well with very polite response always.
Thank you for reaching out to us and letting us know your feedback!
1/5
TrustpilotAVOID AT ALL COSTS
This is must be the worst estate agency Ive EVER come across! Had a dead rat in the bathroom that took them nearly a month to resolve.Contacted my family if the rent was late after telling them not too.Took over a MONTH to get deposit back.Charged for burns in the carpet that were already there when I had moved inAll they seem to care about is MONEY!AVOID AT ALL COSTS!!!
Thank you for your feedback, a 1-star experience is not what we expect for our customers. We’d like the opportunity to make this right and ask that you email us at feedback@linleyandsimpson.co.uk with further details about the property you are referring to as well as the branch you were dealing with.Without any further information, we are unable to learn from our mistakes and deliver the first class service that should be expected.Kind regardsSalena WestCustomer Service Manager
5/5
TrustpilotFantastic service from Ben Holmes and…
Fantastic service from Ben Holmes and Georgia Elsworth helping me to rent a property locally. Felt like they really went out of their way to navigate me through the process. Very timely responses and a thoroughly professional service - thank you
Hi Glenn, Thank you for your fantastic review. We look forward to helping you through the rest of the process!
5/5
TrustpilotI recently used Linley & Simpson for…
I recently used Linley & Simpson for the sale of our property in Harrogate. Natasha and the whole team were amazing - keeping us informed every step of the process.
Thank you for your kind words! We’re delighted to hear that Natasha and the team provided you with such a positive experience throughout your property sale. Keeping our clients informed every step of the way is our priority, and it’s wonderful to know that you felt supported throughout the process. If there’s anything more we can do for you in the future, please don’t hesitate to get in touch. Congratulations on the sale of your property in Harrogate!
5/5
TrustpilotEfficient Service by the Ilkley Office
The service was efficient throughout. My contact (Ben Holmes) answered the phone promptly and called back as appropriate. I was kept updated throughout the process. The property is in a great condition and I am very happy so far.
Thanks for your positive review and feedback for Richard, it's much appreciated!
5/5
TrustpilotHelpful, trusted and highly recommended
Immediate respond to my email and appreciate Lisa help for clear instructions and information that I need to do for my first rental house. Thank you and will look for yours again for my next home.
Thank you for leaving me a lovely review, it’s been a pleasure helping you find your new home.Any questions you need whist you are doing your references please do not hesitate to contact me.
5/5
TrustpilotGreat customer service
We were interested in a property I viewed and had very quick and efficient responses from Declan and Luke to enable us to get through the process easily and stress free. All my queries have been answered, great customer service.
Thank you for the kind words Yasmin, really happy that you’ve had a good experience and we are wishing you the best with your move!
5/5
TrustpilotHuge thanks to Kelly!
Great experience with Linley and Simpson, and a huge thanks goes especially to Kelly Boot - she has been so helpful throughout the entire letting process and is always on hand with any enquiries! Cannot recommend enough!
We have loved working on the new site and finding you a lovely new tenant, thanks for the review!
5/5
TrustpilotElectric socket fitting
Haley Oldfield. Always responds promptly and professionally to any situation that may arise. Recently requested an extra electric socket be fitted in back bedroom. Offered to pay for this but work was done with no extra charges. Thank you.
Thank you for your kind review. I am happy to have been able to help!
5/5
TrustpilotLinley and Simpson dealt with sourcing…
Linley and Simpson dealt with sourcing new tenants to the flat in a professional manner and answered any queries proficiently and quickly. All request calls were returned within hours. Would recommend their services.
Thank you for your positive feedback! We’re thrilled to hear that you were satisfied with our service in sourcing new tenants and that we could address your queries quickly and efficiently. It’s great to know that our prompt communication made a difference. Your recommendation means a lot to us! If you need any further assistance, we’re always here to help.
5/5
TrustpilotMy insightful experience,narrowed down…
My insightful experience,narrowed down to exactly what I needed, my preference were also taken into consideration, all in all Luke Hutchison listened to me, I feel safe in finding a new place to call home.
I really apricate the kind words Oyindamola, thank you for taking time out of your day to write such a lovely message!
5/5
TrustpilotGreat and smooth experience 👌
Lisa and Nicola, i would highly recommend for anyone looking for professional letting agents. They made sure the experience was stress free and smooth for myself.
Thank you for taking the time to leave Lisa & Nicola a review. We hope you’re very happy in your new home.
5/5
TrustpilotI had done gone for viewing one of the…
I had done gone for viewing one of the apartments handled by Linley and Simpsons. I was received by Kirk Marriott and he was really helpful and polite.
Thank you for sharing your experience! We’re glad to hear that Kirk Marriott made such a positive impression during your apartment viewing. It’s great to know that he was both helpful and polite. We truly appreciate your feedback and hope we can assist you further in your search.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Linley & Simpson Beverley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Beverley.
