Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWas very well presented to me aiden …
Was very well presented to me aiden was very kind and he showed me around very professionally answered any question I hand for him was very helpful thank you kindly
Natalia · 5 June 2024
Agent replied · 24 August 2024
It sounds like Aiden did an excellent job during your viewing, presenting the property professionally and being helpful and kind throughout the process. It's always reassuring to have an agent who is attentive and knowledgeable, ready to answer any questions you may have. Thanking him kindly is a nice gesture! If you're moving forward with this property or considering others, Aiden's professionalism likely made a positive impact on your experience.
★★★★★ 5/5
TrustpilotAn Honest Review
Kate, you were very Professional yet empathetic. You understood the problem and helped me to resolve it in a day. I am very thankful to you. Cheers team L&SWarm Regards G
Chef · 16 May 2024
Agent replied · 24 August 2024
Thank you for your review, if you would like help in the future finding a new property, please don’t hesitate to contact us. Thanks Kate
★★★★★ 5/5
TrustpilotPatient staff with a few viewings until…
Patient staff with a few viewings until the right place was found. Happy to help and prompt service.
Jonathan · 16 December 2024
Agent replied · 29 August 2024
Thank you, Jonathan, for taking the time to leave me a review, good luck with your property search!
★★★★★ 5/5
TrustpilotI had a great experience with the…
I had a great experience with the company in general and lately with one of the stuff members Kate Ward.Very efficient, professional, quick and helpful. Happy with my move and the house
Juna · 24 April 2024
Agent replied · 24 August 2024
Many Thanks for your kind words, happy to help- Kate
★★★★★ 1/5
TrustpilotGlad to be rid of this company and the…
Glad to be rid of this company and the arrogant landlord as well. Nothing but hassle since the day we moved in. Made every effort to decorate and keep the house in good condition. Had issues from the first day moving into the property (gas leak was a massive issue!). House apparently professionally cleaned but was an absolute disgrace, greasy oven, dirty floors, mould on windows, dirty bathroom. Filthy carpets which we ended up professionally cleaning ourselves. The final straw was penetrating damp in 3 areas of the house and had to resort to getting the council involved after the landlord blamed us for the damp, blamed us for breaking a tap, etc. The central repairs people are disgraceful and have no one's best interests at heart except their own. AVOID THIS COMPANY AT ALL COSTS!Glad to be now in a new house with ZERO problems and an absolutely lovely private landlord who genuinely cares about his tenants and his property.Linley and Simpson, you might get away with treating most people with contempt but think again when you deal with people who know their legal rights!Want going to leave this review but feel it's my duty to ensure other people don't get the same poor service and treatment!
MarkH · 23 March 2023
★★★★★ 5/5
TrustpilotThe customer service is top notch
The customer service is top notch , they respond in time to whatever you need to make enquiry about.They have been lovely so far.
Samuel · 9 September 2024
Agent replied · 23 October 2024
Thank you for your kind words! We’re thrilled to hear that you’ve experienced top-notch customer service and timely responses from our team. It’s wonderful to know you’ve found everyone to be lovely. If you have any further questions or need assistance, don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotFirst class
First class. A great team at Sheffield. Kelly, Jordan, Corey & Seb all helped deliver a professional letting experience with regard to our property.
NJB · 9 September 2024
Agent replied · 23 October 2024
Thanks Nick it’s been a pleasure, arranging and sorting a new tenant for you!
★★★★★ 5/5
TrustpilotI have been particularly impressed by…
I have been particularly impressed by the Sheffield office manager Kelly Boot who responds, with a can do attitude, typically immediately, and rarely later than 24 hours. Great service
Nigel · 14 June 2024
Agent replied · 24 August 2024
Very pleased you have been impressed with the manager Kelly of Sheffield, thanks for the review Nigel
★★★★★ 3/5
TrustpilotThe property was not well managed
The property was not well managed, at-least before giving to the tenant the landlord should be asked to do the works at the property to make it live better from in as well as outside. Done 1000,s check for the tenants, but what about the land lords ??? Lawn very messy, doors not working properly, lights inappropriate. Tenants are paying alot on their demands. Landlords should have some responsibility. Since asking for almost 2 months nothing done yet.
Mr · 17 May 2023
★★★★★ 4/5
TrustpilotIt was great to meet Samuel
It was great to meet Samuel. He showed us round the property. He was very pleasant and answered our questions quite adequately
Gail · 10 October 2024
Agent replied · 23 December 2024
Thank you for your feedback! We’re glad to hear that you had a positive experience with Samuel during your property viewing. It’s wonderful to know that he was pleasant and able to answer all your questions effectively. If you have any further inquiries or need assistance as you move forward, please don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotGreat experience overall
Very easy process, quick communication. Spencer showed us round the place and was very informative, answering all our query's throughout the process so far with detail.
EN · 5 August 2024
Agent replied · 23 October 2024
Hi,Thank you for taking the time to write a review and for such positive feedback.I'm glad I have helped to make the process less stressful for you.Good luck with your move and the new apartment.ThanksSpencer
★★★★★ 5/5
GoogleWe have used RPMS for the last 4 and a half years now. In that time, we have never had an issue. Our recent transition to a new property was made a
Smooth and stress free process thanks to Natalie Lawes. Any questions we had were quickly answered. Thank you 😊 …
Lillie · 8 June 2019
★★★★★ 5/5
TrustpilotGreat service Georgina arranged…
Great service Georgina arranged everything including cleaning, rubbish removal, plastering and even sorted accumulated mail. Found tenant in a week.
Alan · 9 November 2024
Agent replied · 23 December 2024
Thank you so much for your kind review! We're thrilled to hear that you were pleased with the comprehensive service Georgina provided, from organising cleaning and repairs to quickly securing a tenant. We're especially glad we could offer you a special rate in recognition of your loyal custom, although this was a one-time arrangement. Your continued trust means a lot to us, and we look forward to assisting you in the future. Thanks again for sharing your experience!
★★★★★ 4/5
TrustpilotLaura Campbell from Linley & Simpson…
Laura Campbell from Linley & Simpson Harrogate branch was fantastic from day 1. Friendly, approachable and professional she was efficient and found the perfect buyer for our home. Our solicitor made some mistakes the week before completion which would have delayed things considerably BUT Laura worked her magic liaising with both sides tirelessly for days to make it work! I would sell again with Linley & Simpson but particularly with Laura overseeing it all.
Rebecca · 2 September 2023
★★★★★ 5/5
Trustpilot01st Class service & communication.
From the 01st enquiry phone call to picking up the keys & then moving in the Linley & Simpson Wetherby team were absolutely superb.01st class communication & service!Thank-you.
Tom · 28 June 2024
Agent replied · 24 August 2024
Thank you for your lovely review. We are glad we have been able to assist with your property search and we hope you are happy in your new home. Thanks again
★★★★★ 5/5
TrustpilotReally happy with our whole experience
Really happy with our whole experience. Team were extremely helpful throughout, even when bumps happened along the way they worked quickly to resolve.
Gilbasaurus · 20 September 2024
Agent replied · 23 October 2024
Thank you for your kind review! We're so happy to hear that you had a positive experience with our team. It's great to know that even with some bumps along the way, we could resolve things quickly for you. If you need anything else, don't hesitate to reach out!
★★★★★ 5/5
TrustpilotWe recently moved to a new home
We recently moved to a new home - we recommend linley and simpson as a brilliant company , mark has been so kind in assisting with our search thank you
Надежда · 20 May 2024
Agent replied · 24 August 2024
Thanks very much for Posting a review. I hope you really enjoy your apartment.All the very best for The future. - Mark
★★★★★ 5/5
TrustpilotViewing
Had a viewing with Sam, he’s a fantastic agent who knew all the answers to any questions I had. Made the viewing really enjoyable, highly recommend!
Shanice · 30 July 2024
Agent replied · 24 August 2024
Thank you for the review, it’s really appreciated. I’m glad it was such an enjoyable experience.
★★★★★ 5/5
TrustpilotGreat efficient service from everyone…
Great efficient service from everyone but a particular to Kelly who made our from Scotland as smooth as can be, would definitely use again!
Stuart · 31 August 2024
Agent replied · 23 October 2024
This is music to our ears to hear that the service has been efficient and thank you for the special mention!
★★★★★ 5/5
TrustpilotElise helped me
Elise from the head office helped me organise my move in, she was helpful and nice and I had a good experience with her :)
Ellen · 14 August 2024
Agent replied · 24 August 2024
Thankyou for your lovely feedback Ellen, this is great to hear!
★★★★★ 5/5
TrustpilotSamuel Priestly
I had the most pleasant and reliable appointment with Samuel Priestly. He showed me a charming one-bedroom apartment. It was delightful working with him.
Annie · 29 August 2024
Agent replied · 23 October 2024
Thank you for the review, it was great to meet you and your family at the viewing. Was a very enjoyable experience.
★★★★★ 5/5
TrustpilotI think this company is very organised…
I think this company is very organised and really responsive. I met with aiden to discuss a property and he was really friendly and was a great help.
Maisie · 20 June 2024
Agent replied · 24 August 2024
Thank you for the kind words, it was a pleasure meeting you. - Aiden
★★★★★ 1/5
TrustpilotI have reported water issue since the…
I have reported water issue since the day I move in and still not resolved. Please help me with this.
Ishu · 30 October 2024
Agent replied · 23 December 2024
Hello, we’d be happy to look into this for you; however, we’re unable to locate you in our system. Could you please let us know which apartment you’re renting? Also, could you email the branch manager at kellyboot@linleyandsimpson.co.uk? We’re aware that one of the apartment blocks has a water blockage, and the block management team is providing bottled water while they work to resolve the issue as quickly as possible. Thank you for your understanding.
★★★★★ 5/5
TrustpilotLinley and simpson areafirst…markclayton
Linley and simpson areafirst clascompany and Mark has showed me around several properties ,he is extremely professional and kind , i loved the priperty.i viwed with himtoday and will apply
Geetha · 13 May 2024
Agent replied · 24 August 2024
Hello GeethaIt was lovely to meet you. I do so hope that this is the right property for your family. Good luck with your application and thank you for your kind words!
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