Trusted Agent profile · Beverley
★★★★★
2,380 reviews across 2 platforms
18 North Bar Within, Beverley, HU17 8AX
Linley & Simpson's office in Beverley, at 18 North Bar Within, is rated 4.6 out of 5 across 2,380 reviews on two platforms, including 159 Google reviews rated 4.3.
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Every review we hold for the Beverley office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
The service provided so far has been excellent. Put the house on the market quickly & got first viewing in 2 days & seems like the potential buyers will want it?
Hi Elizabeth, we have everything crossed for you, its been great working with you so far too! We’ll find that buyer! Natasha, Laura, Grace and John
1/5
TrustpilotRENTERS BEWARE!
RENTERS BEWARE!We were left without a warm running shower for 8 weeks. Incompetent staff who are unable to take any ownership of their mistakes. We reported our shower running cool 8 weeks ago and after sending a plumber, Linley did no follow up, did not inform us of what was happening. Bad basic customer service, did not speak to the same person throughout the whole situation, kept getting passed from pillar to post with no clear resolution offered. Never renting with Linley again.
5/5
TrustpilotTony WrightFound this company excellent in…
Found this company excellent in managing the property we have with them. Hayley who looks after our account, as well as been very friendly and polite is very efficient and professional.
Thank you for your review and your kind words. It’s a pleasure working with you to look after your property.
5/5
TrustpilotPortfolio landlord and recent tenant. Perfect service.
I've been a landlord for a while with the Holmfirth office but between my house selling and purchase completing I have now rented through them too. Never had anything other than a 100% professional service, really high standards for everything they do, happy friendly staff and what appears to be a very well run office. Happy customer!
Thank you for leaving us such a positive review, we appreciate you taking the time to let us know how we are doing.Many thanksSalena West Customer Service Manager
5/5
TrustpilotI had a very good experience wit Emilia…
I had a very good experience wit Emilia C.Everything that I need she was there for me and I would like to express my gratitude to her. Thanks so much
Thank you for your feedback, I am glad I was able to assist you with your move. All the best with your new property - Emilia
5/5
TrustpilotPaula Dunham makes the problem seem…
Paula Dunham makes the problem seem smaller and always prioritises customer satisfaction.
5/5
TrustpilotExcellent property managers - Tenant review
Speedy responses and a smooth check out and deposit return managed well by Matt Kendrick. Great property managers for the last couple of years, very satisfied tenant.
Thank you for your review Lydia, great to hear you’ve been happy with our service during your tenancy!
5/5
TrustpilotTyla goes the extra mile
Tyla has worked closely with us to get a property turned around for rental. Emails are responded to quickly and always gives good advice.
Thank you Richard for your kind words, its always appreciated. I am looking forward to seeing the finished look.Kindest regards,Tyla
5/5
TrustpilotQuick Check out Review and Deposit payout...
It was a really quick and professional home check out experience with clear communication and quick refund of the deposit amount. Matt Kendrick has done a very good job with it.
Thank you for taking the time to leave a review Ganesh, I’m glad I was able to return your deposit quickly!
5/5
TrustpilotMatt Kendrick Was really helpful…
Matt Kendrick Was really helpful providing me information about the apartment and utilities. Also the apartment was super clean on my arrival, which really made my day 😊
Thank you for your review Stavroula, great to hear your happy with the service I’ve provided!
5/5
TrustpilotExtremely helpful knowledgable young…
Extremely helpful knowledgable young man more than happy to listen to our story and spend the necessary time answering our questionsPerfect house for my daughters needs gingers crossed
It sounds like you had a positive experience with the helpful and knowledgeable member of our team who assisted you. We're glad to hear he took the time to listen to your story and answer your questions thoroughly. It's also great that you found a perfect house that meets your daughter's needs. Keeping our fingers crossed for you! If there's anything else we can assist you with or if you have further questions, please feel free to reach out.
5/5
TrustpilotLisa had been very helpful and made my…
Lisa had been very helpful and made my experience with Linley and Simpsons fantastic. She has been very reliable and I would recommend the company to more people
Good Morning Please can you respond to my review, Thank you very much for the review, I’m glad we have been able to help you find a lovely new home,Kind Regards Lisa
5/5
TrustpilotSamuel Priestley showed me around and…
Samuel Priestley showed me around and was very charming and friendly. It's been hard looking for a new home, and he made this part of the journey a little less stressful
Thank you for your kind review and feedback James!
1/5
TrustpilotAvoid Linley & Simpson as landlords…complete cowboys
Avoid Linley & Simpson as landlords like the plague. After condemning my daughter's boiler last Friday because it was "potentially leaking carbon monoxide" into her home (their words), where she is a single mother with a 7 year old and 10 year old daughter, it then took me 2 hours to persuade them to order heaters to be delivered to her house in the meantime last Friday (they told her it was her responsibility to go out and buy them and they would not refund the cost at first, and then after an hour of me on the phone changed it to they would reimburse for 3 heaters, even though she was not in a position to go out and buy them herself. They finally agreed to order heaters themselves the next day, low energy weak heaters that barely heat up a corner of a room let alone each of the bedrooms and living room, kitchen and bathroom. They did not contact her again over the weekend to provide any updates, and it took her having to call them today (Tuesday) to have them tell her they can't do anything until the weekend (9 days no heat) because their 'workers don't want any overtime'. They are not allowing her to use alternative companies, and refusing to do anything about it in the meantime. Matthew at their Horsforth maintenance office has been absolutely despicable on the phone, no doubt because she's a single mother with two young kids, who he feels he can dismiss. He has treated her, and myself, in an incredibly unprofessional manner, speaking over us and swearing. Complete cowboy landlords - do not touch with with a barge pole. They clearly do not value their lower income tenants in the slightest. Vile people. They are now currently on day 5 with no heat, and refusing to take her calls. Anyone knows that these emergencies are supposed to be rectified in 24 hours, and yet we're on day 5 with no heat and two young daughters.
5/5
TrustpilotWe have viewed a fantastic property…
We have viewed a fantastic property with Mark from Linley and Simpson . We had a wonderful experience and we thank you very much for all your help Mark
It was great to see you guys again. As I said Kings road is a very nice area and I am sure the property you viewed would be extremely suitable . Good luck with your application Mark
5/5
TrustpilotTheir responses were quick.They work as…
Their responses were quick.They work as a team though.We appreciate Kelly i once met her again at another viewing she was so good and welcomed us happily.
Amazing review thanks Gester!
5/5
TrustpilotVery polite
Just had a viewing at one of the properties , I was shown around by Samuel Priestley who was very polite and friendly
Thank you for sharing your experience! We're glad to hear that Samuel was polite and friendly during your viewing. If you have any further questions about the property or need assistance, feel free to reach out. We're here to help!
5/5
Trustpilot5 stars all round
Had William guide us through the entire process. Answered all questions and query’s we had which made the whole process a breeze! Couldn’t recommend more
Thank you so much for the kind words, I’m glad the process was so straight forward!
5/5
TrustpilotAiden Hamilton​​​​ showed us two…
Aiden Hamilton​​​​ showed us two property’s today he gave us a lovely tour of the two apartments that resulted in me wanting them even more. Thank you for the nice experience!
Thank you for the sweet words Poppi, I’m glad we could make things work - Aiden
5/5
TrustpilotWe have rented with L&S for 9 years…
We have rented with L&S for 9 years now, Emily and Natalie couldn't do enough for us - no ask if ever too big! Would recommend to all
Lovely review and thank you for being a client!
5/5
TrustpilotProperty Inspection
Our recent property inspection carried out today by Rachel, was not only professional and friendly, but non intrusive as well. All contributing towards a pleasant experience.
Thank you, we always pride ourselves in delivering a professional service!
1/5
TrustpilotDue to the agents not having got the…
Due to the agents not having got the correct paperwork from the landlord as of 4pm the day before the arranged move, I needed to cancel the moving company and pay another months rent on current property, cost almost £1800. Not even a sorry
We are sorry that this happened, this was something we did not expect to happen!
5/5
TrustpilotLisa was wonderful and thorough.
Phoned Linley and Simpson about an issue and spoke with Lisa at their Hessle office and she was great, understanding and thorough and lovely to chat with.
Thank you for your lovely review, I was happy to help-Lisa
5/5
GoogleLinley & Simpson Estate Agents (Beverley) were extremely helpful throughout, they guided us and supported us finding our perfect property! Thank you Linley & Simpson - Would highly recommend !
Thank you for your kind review Tim!
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