Linley & Simpson Beverley reviews

★★★★★ 1/5

Trustpilot

Consumer Landlords Avoid

Purely my experience but as a consumer landlord or a landlord with a small number of properties I would not use this company and know many landlords who have left or avoided them due to the reasons below.Linley & Simpson recently acquired Hop due to their, "Aggressive Growth Strategy" and since then communication, customer service, familiarity with properties & tenants and proactiveness have been poor and only improved once notice was served. It's entirely fine to buy from other companies but if you haven't the infrastructure, and staffing and your target market is student properties and bigger portfolios then smaller properties are quite rightly not their focus - don't manage 800 new properties if you can't or manage their exit or have a dedicated manager.No one at the company visits the properties so didn't know what I was speaking about so 'local knowledge' isn't quite correct, 'putting people first' chasing people and communications doesn't fit this either - I could go on. This is based on facts and first-hand experience and I am changing letting agents to ensure I get the service that Linley & Simpson offers & markets but doesn't provide. Instead, choose a local letting agent with reasonable fees and direct communications.

Lewis · 30 July 2024

★★★★★ 5/5

Trustpilot

Seamless and professional every time

Seamless and professional every time. Regardless of who I deal with at Linley and Simpson, it has been a while now, the team are incredibly knowledgeable and professional. Lately I liaise with Ebony and Wendy, can't thank them enough, everything is addressed so swiftly it is fantastic.

Ms · 15 August 2024

★★★★★ 5/5

Trustpilot

Thank you Bradley!

Bradley chose some excellent properties for us based on the description of what we wanted - we would have been happy to move in to all three! He was very friendly and explained all processes really well making us feel very much at ease in what can be a stressful time.

Rosa · 5 June 2024

★★★★★ 5/5

Trustpilot

Linley & Simpson in Wetherby have been…

Linley & Simpson in Wetherby have been amazing with helping me sell my property.Izzy at the branch has been the one looking after my sale and I can honestly say she has been brilliant!Nothing is ever too much for her to do, she has really made this process so much less stressful.

Rachael · 16 May 2024

★★★★★ 5/5

Trustpilot

Absolutely fantastic branch!

Cannot recommend Linley and Simpson Willerby (and Michelle especially) enough! They have been an absolute pleasure to deal with from start to end of the buying process and have gone above and beyond to support me with both solicitors and offer advice to a clueless first-time buyer! Highly recommend.

Georgina · 9 July 2024

★★★★★ 5/5

Trustpilot

Amazing experience!

We were amazed by the professionalism and care we received at Linley & Simpson! We feel very fortunate and grateful for having met Charlotte Harrison; she made our relocation process feel so easy and stress-free with her expertise and friendly demeanor. We highly recommend her and the team for providing outstanding service!

Inesa · 14 May 2024

★★★★★ 5/5

Trustpilot

Mark met me at the property off Skipton…

Mark met me at the property off Skipton road , he was so friendly and helpful, I hope to apply for this property , I highly recommend linley and Simpson and their agent Mark , he even gave me a lift home as it was pouring with rain , thanks very much

Adaobi · 14 May 2024

★★★★★ 1/5

Trustpilot

Increased rent 3 days before lease renewed and had lots of dangerous practices

Increased rent by the maximum legally allowed 3 DAYS before our lease renewed, so we had no time to find somewhere else to live. Before they told us this, it also took them TWO MONTHS to sort out renewing our lease and changing one of the names on our lease. They did not respond to emails for nearly a month, hardly ever answered the phone or returned phone calls. It also took ages to sort any issues we were having, including a faulty boiler which took three months to sort out. Then when our apartment flooded because our neighbours (also letting with Linley and Simpson and had boiler problems they had reported) boiler burst, we had to move out. It took 6 weeks before they found alternative accommodation and also then we were made move back into our apartment when it did not have any floors. They then tried to increase the rent again. We moved out and they tried to charge us for things that were already listed as issues when we moved in.

S · 26 November 2021

★★★★★ 5/5

Trustpilot

Amy in your Ripon office was brilliant she…

Amy in your Ripon was brilliant she made the whole process great and I now have my forever home

Tracy · 17 May 2023

★★★★★ 5/5

Trustpilot

Michael and Kieran at the…

Michael and Kieran at the Headingley/North Leeds branch have been amazing. During a very protracted sale they kept things moving along, were quick with their actions and responses, and always kept me fully informed of what was going on. Highly recommend using Linley & Simpson, especially the North Leeds office.

LV · 14 June 2024

★★★★★ 5/5

Trustpilot

Ben Holmes did an excellent job of…

Ben Holmes did an excellent job of re-marketing and re-letting the property I had a tenancy in. I needed to end the tenancy early due to a move of locations with my job, and Ben worked efficiently with myself, the landlord and prospective tenants to achieve this to everyone's mutual benefit.

Stuart · 26 May 2024

★★★★★ 5/5

Trustpilot

Excellent service and advice from Will

Excellent service and attention from Will Stipetic for my property enquiry. Answered all my questions and gave me advice on the property etc. Thankyou and hope to be back in touch with you soon. Certainly nice to deal with courteous knowledgable staff, A credit to the team Thankyou

Phil · 17 July 2024

★★★★★ 5/5

Trustpilot

Michael Davies and all his staff

Michael Davies and all his staff, were always helpful, informative and provided feedback from viewings quickly and honestly. Michael was efficient and patient through the whole sale process. He showed very good problem solving skills. All his staff helped the sale to be less stressful process.

Mrs · 27 September 2023

★★★★★ 5/5

Trustpilot

Aidan was informative and professional

Lenny · 12 April 2024

★★★★★ 5/5

Trustpilot

Supportive letting agents

Samuel P showed me around a property today. He was really helpful at pointing different things out about the property as well as being supportive on and questions I may have! This is my first time resenting outside of university and to have a helpful person is really supportive.

Natellie · 25 June 2024

★★★★★ 5/5

Trustpilot

I had a very smooth and clear…

I had a very smooth and clear interaction with Declan and Luke. They were instrumental in getting me the right property I was looking for. Would like to thank both of them for providing seamless services and ensuring that I face no hurdles in the entire process of signing the tenancy agreement.

Shrinivas · 29 April 2024

★★★★★ 5/5

Trustpilot

Amina has gone above and beyond to help…

Amina has gone above and beyond to help me and my flat mate find a flat that has everything we need for an affordable price at such short notice . Such great customer service and felt so relieved after chatting with her. Amazing experience overall, thankyou!!

Grace · 15 August 2024

★★★★★ 5/5

Trustpilot

Great service! Recommend

Spencer was very knowledgeable about the property; answered all my questions well and appeared very enthusiastic and personable about in his role. It was a pleasure

Grace · 16 October 2024

★★★★★ 5/5

Trustpilot

I liked the personable approach taken…

I liked the personable approach taken from the beginning where I felt my voice was heard and I was not just a number on their list. Having a named person, in this case Matthew Baldwin to go to was extremely useful and he was so friendly and patient which made it doubly good!

Majid · 4 April 2024

★★★★★ 1/5

Trustpilot

Called about an enquiry for a flat

Called about an enquiry for a flat. I was told it was fully booked for viewings. When asked if I wanted to leave my details 'in case' they get a cancellation I declined. Lady was then very rude and immediately spoke over me and and put down the phone before I could respond.How rude! They clearly have limited customer service skills, will be avoiding them.

Infinity · 2 August 2021

★★★★★ 5/5

Trustpilot

Friendly professional service

I was very happy with the professional service from senior lettings consultant Wendy Passmore who arranged everything for me. She kept me informed through every stage of the process from advertising to the final letting agreement, taking away all the stress. Thank you.

Euro · 26 September 2024

★★★★★ 5/5

Trustpilot

Great Viewing Experience

We had a great viewing experience with Linley & Simpson - Ilkley. Scott, the letting agent was incredibly friendly and professional. He was also very knowledgeable about both the home and local area. He communicated clearly with us about the features of the house and the process of leasing it.

Zac · 28 May 2024

★★★★★ 5/5

Trustpilot

We are currently in the process of…

We are currently in the process of moving with Linley and Simpson . I’d like to say Megan and Katie have been so helpful and informative throughout this process , Thank you to both of you for making a stressful time go so soothly for us .

Chelsie · 19 July 2024

★★★★★ 5/5

Trustpilot

Excellent service during the process

Excellent service during the process. Helpful, responsive, and made the renting process easy and straightforward. Highly recommended.

Albert · 2 June 2026