Every review we hold for the Beverley office, from every platform, shown as written. First names only.
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5/5
TrustpilotPerfect experience
The communication and guide was perfect. It so much helped me and made the whole process stress free. With the experience I got I will definitely recommend them to family and friends . And will definitely use them when ever I want to rent . Am so grateful thank you Wendy.
Josephine Β· 12 April 2024
Agent replied Β· 24 August 2024
Hi Josephine, thank you for taking the time to leave such a lovely review. Itβs great to hear that you found the process stress-free! Wendy
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5/5
TrustpilotEbonie has been a great communicator
Ebonie has been a great communicator through the move out process. Couple of hiccups to do with the keys out of Ebonies control who remained organised and clear with the next steps, very accommodating. Thanks Ebonie, all the best.
Bradley Β· 31 October 2024
Agent replied Β· 23 December 2024
Thank you for your feedback, Bradley! Weβre thrilled to hear that Ebonie provided excellent communication throughout your move-out process. Itβs great to know that she remained organized and accommodating despite the hiccups with the keys. We appreciate your recognition of her efforts! If you need anything else or have any questions in the future, please donβt hesitate to reach out. Wishing you all the best!
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5/5
TrustpilotEasy and enjoyable process
Spencer was a great help in finding me my ideal property quickly and easily. He was very knowledgable and considerate of exactly what I was wanting. He always responded to my emails and calls quickly. Thank you so much Spencer for making the whole process seamless.
Maisie Β· 9 July 2024
Agent replied Β· 24 August 2024
Hi Maisie,Thanks for taking the time to send me a review, I really appreciate the positive feedback.Property hunting in Leeds can be tough and stressful, so I'm glad we had the right apartment for and that I could take some of the stress out of the process.Enjoy your new homeThanksSpencer
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5/5
TrustpilotScott Knight was brilliant!
Scott Knight was brilliant. Personable, really knowledgeable about the area and great with my 9 year old son who is nervous about a big move to Yorkshire. We met Scott at the office and he walked us up to the property which gave us time to ask him questions about Ilkley which he happily answered. He allowed us plenty of time to have a really good look around the property, about which he knew all the little details including a βsecret hidden cupboardβ behind a mirror which captivated my son! He showed us an alternative, scenic route to the next property we were viewing so we could see more of Ilkley and he gave us a great lunch recommendation too! He definitely helped us make the most of the limited time we had in Ilkley. Thank you Scott! π
Karen Β· 31 May 2024
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5/5
TrustpilotTyla Lyman
Tyla LymanTyla was our contact at Linley Simpson.Tyla made the whole process of dealing with a departed tenant easier than we had hoped as she responded quickly & efficiently to all our questions. She is an asset to the Company. Thank you Tyla.
Mrs Β· 22 August 2024
Agent replied Β· 29 August 2024
Thank you Lindsay for taking the time to leave me such a lovely review. Itβs been a pleasure to have worked with you organising the departure of the previous tenant. Hopefully our paths will cross again. Kind regards, Tyla
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5/5
Trustpilot5 Star Experience
My partner and I relocated to Leeds recently and the service we received from the company was excellent. Jade Wash was an excellent contact and she made the viewing process, along with subsequent referencing checks, very straightforward. I would highly recommend Linley and Simpson.
Robert Β· 4 August 2024
Agent replied Β· 24 August 2024
So glad you were happy with the service Robert, it was lovely to meet you both and to help with your search. Iβm so happy we found you a great flat!, Jade
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5/5
TrustpilotThank you Spencer Williamson!
I have had a delightful experience with everyone I came into contact with at Linley & Simpson, especially Spencer! He is incredibly knowledgeable and kind. He made my viewing experience all the better. The entire process of finding and booking my new home was really smooth.
Mal Β· 30 June 2024
Agent replied Β· 24 August 2024
Hi Malavika,Thank you for the really positive feedback. Our job is to hopefully make the process of finding your new home, less stressful and enjoyable.I'm glad we found you a great option in a perfect location.Good luck with the studying and with the new place.ThanksSpencer
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5/5
TrustpilotZak Jilaani
The Agent. Zak is a great guy. Very friendly and accomodating, Ready to answer all questions and evrn knowing what you may ask and giving answers. Very patient and treated us with respect. He is the face of the company so I believe the company is customer oriented.
Precious Β· 22 May 2024
Agent replied Β· 24 August 2024
Really appreciate the review of Zak and we are so pleased you have seen our companies moto at its finest!
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5/5
TrustpilotKirk Marriott is a great rental agent
Kirk Marriott is a great rental agent; her explanation made everything clear to me.
Fang Β· 4 June 2026
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5/5
TrustpilotEfficient and professional
Many thanks to Kieran who has been superb during the sale process of our property. He has always kept us informed either by telephone or email. Infact the whole team have been brilliant. I would have no hesitation in using them in the future.
Karen Β· 29 July 2024
Agent replied Β· 24 August 2024
Thank you very much for your lovely review Karen. All the best for the future. Team Headingley
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5/5
TrustpilotWonderful Agents & Easy Experience
When I called on the phone, Matthew was incredibly professional and kind, helping me book a viewing ASAP.During the viewing, the agent, Grace, was wonderfully friendly and knowledgeable, making the whole process lovely and simple. I will certainly be considering Linley & Simpson when looking for places to rent again.
Jasper Β· 9 April 2024
Agent replied Β· 24 August 2024
Thank you very much for leaving Grace and Matthew this review, we hope we can help with any future enquiries!
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5/5
TrustpilotIβm currently in the process of signingβ¦
Iβm currently in the process of signing for my flat and Bradley has been incredibly helpful throughout the entire process. This is the first time I have been in the renting process after uni and it has been helpful to have someone make the process super clear.
Lucy Β· 4 June 2024
Agent replied Β· 24 August 2024
It's great to hear that Bradley has been incredibly helpful to you during the renting process for your flat! Especially as a first-time renter post-uni, having someone who can make the process clear and straightforward is invaluable. Bradley's assistance in navigating this new experience is likely making a significant difference for you. Best of luck with the rest of the signing process, and I'm glad to hear you've had such positive support from him!
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5/5
TrustpilotI had a great experience with Linley &β¦
I had a great experience with Linley & Simpson while booking a property viewing. Luke Hutchison was incredibly helpful and professional throughout the entire process. He was quick to respond, accommodating with scheduling, and made sure to address all my questions and concerns.
Mariam Β· 12 August 2024
Agent replied Β· 29 August 2024
It was great speaking to you on the phone today Mariam and I really apricate you taking time to write your message, we canβt wait to show you the properties enquired on!
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5/5
TrustpilotVery quick and helpful customer service!
Emily was so helpful sorting out a replacement for some broken furniture in our flat. She organised this really quickly for us and made sure we were kept in the loop when the delivery would arrive and what to expect. Thank you so much for all your help! :)
Eleanor Β· 25 April 2024
Agent replied Β· 24 August 2024
So glad Emily managed to sort out your repair quickly and she was very helpful!
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5/5
TrustpilotExcellent service
I found Michelle Noon and Hannah Grantham very helpful during the whole buying process. Questions were answered quickly and professionally and I was kept in the loop the whole time. Thank you for your assistance.
Graham Β· 13 December 2024
Agent replied Β· 23 December 2024
Thank you so much for your review Graham, we are very pleased that we could help you with your purchase. Good luck for the future!, Michelle and Hannah
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5/5
TrustpilotShe was very professional
Carrie was very professional, sincere with her comments, provided satisfactory answers to all our questions and even kept to her promise to send us the link to the application. We are proud of her disposition.As such, she made our experience an amazing one! Thanks!
Blessing Β· 24 July 2024
Agent replied Β· 24 August 2024
Thank you Blessing. I am happy you have had a good experience with your viewing., Carrie
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5/5
TrustpilotFirst letting
First time letting out a property and the team were really helpful in providing advice. Property was let in six days and the firm did all the vetting of the tenant. Big shout out to Alex for his support and Chelsea for looking after the new tenants requirements
Gary Β· 9 May 2024
Agent replied Β· 24 August 2024
Thank you so much for taking the time to leave a review. It was a pleasure working with you and we are really happy we found tenants so quickly, I wish you all the best with the tenancy!
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5/5
TrustpilotGreat start
I've recently been in contact with Grace for a rental property. She promptly sent me a listing of the properties for both areas I was enquiring about and has set up a viewing for the date I needed. Confirmation was sent via text and email.
Michelle Β· 2 July 2024
Agent replied Β· 24 August 2024
Thank you for your review for Grace, we are very happy she has supported you through your property searching!
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5/5
TrustpilotProfessional and efficient service.
As a landlord I expect a good level of service and care along with professionalism from my Letting Agent. This is exactly what I get from Linley and Simpsonβs Willerby branch. Emma and her team listen and act on instruction and are competent and efficient at getting my property ready for letting. They get back to me when they say they will and their hard work is impressive, and results in a good relationship. They have trustworthy tradespeople who they can call on to carry out repairs for tenants with no fuss which, after all is what everyone wants to ensure that tenants are happy in their rental home. Very pleased !
Hayley Β· 24 February 2021
Agent replied Β· 28 October 2023
Thanks for the review Hayley, Its great to hear the service being provided at Linley and Simpson in Willerby is providing great service. I am sure they will be delightedLeon GreenCustomer Service Manager
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5/5
TrustpilotExcellent team at the Pudsey Office
Excellent team at the Pudsey Office, Emily was superb and professional at all times. She has excellent communication skills and is hardworking with a passion for her career. To summarise Emily, Jodie and Olivia are a credit to Linley and Simpson and have made our experience a positive one.
Claire Β· 16 April 2024
Agent replied Β· 24 August 2024
Thank you Claire for the lovely review. It is much appreciated and we are so happy we were able to secure your buyer and your onward purchase too!
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5/5
TrustpilotSharon and the team are amazing!
All the team in York were so helpful with my move, especially Sharon! After issues with a property I was initially meant to move in to I only had a week to find somewhere else and they managed to sort this out for me and get me moved in in time. A lot of agents seem to only care about commission but Sharon and the team really showed how they care about tenant and their circumstances and made the process stress free and easy! Thank you so much
Evie Β· 17 February 2021
Agent replied Β· 28 October 2023
Thank you for the review, we love to hear how we are doing and its great you have had a 5 star service from usLeon GreenCustomer Service Manager
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5/5
TrustpilotMatt Kendrick (Linley & Simpson) hasβ¦
Matt Kendrick (Linley & Simpson) has done a brilliant job in supervising the redecoration of my apartment in 20:20 house between tenancies. 13 days from the end of one tenancy to the new tenants moving in with a full decoration completed in between is excellent service. Thank you Matt
Sam Β· 11 April 2024
Agent replied Β· 24 August 2024
Thank you for your review Sam, Iβm glad we were able to decorate the flat in a timely manner ready for the new tenants!
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5/5
TrustpilotHelpful and Knowledgeable
Ben was helpful and knowledgeable about the rental property I went to see. He helped me understand the process of becoming a tenant and was so friendly and polite. The whole process of becoming a tenant was easy and quick. Thank you!
Beth Β· 13 August 2024
Agent replied Β· 24 August 2024
Hi Beth, Thank you for your review, I look forward to helping you move in to your new home!
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1/5
TrustpilotUnprofessional and indifferent
My daughter used this company to manage her apartment in Leeds. They failed to do any inspections during the tenancy and when the tenants left the apartment was in a very poor state. Furniture was badly damaged and there was very clear evidence that the tenants had kept a cat in the apartment, in breach of the tenancy agreement. All of this would have been revealed had L&S done their job properly, At the end of the tenancy L&S seemed indifferent and unconcerned about the issue. They then took months and frequent cajoling to deal with retentions from the tenants' deposit to cover the cost of the damage. Consequently we appointed another letting agent. We would not receommend L&S to other landlords.
John Β· 27 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.