Trusted Agent profile · Bethnal Green

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Ellis & Co Bethnal Green reviews

4.4

★★★★★ Great

140 reviews across 2 platforms

485-487 Bethnal Green Road, E2 9QH

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Ellis & Co's office in Bethnal Green, at 485-487 Bethnal Green Road, is rated 4.4 out of 5 across 140 reviews on two platforms, including 139 Google reviews rated 4.4.

Google logo

4.4 / 5

139

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About Ellis & Co Bethnal Green

We're proud to have been serving the Bethnal Green area for over 10 years, offering a wide range of properties for sale and to rent, not only in Bethnal Green but also in Whitechapel, Stepney Green, Mile End and Shoreditch. Franchise owner Andy James is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Letting Agents (ARLA), and has been in Estate agency for over a quarter of a century. During this time he has seen the highs and lows in the property market, making him highly qualified to advise the best way to achieve maximum return on your property whatever the market conditions.

Reviews

Every review we hold for the Bethnal Green office, from every platform, shown as written. First names only.

5/5

Google

Rented a property with Ellis & Con 3 years ago, my agency was Adam only to say he is an amazing agency I couldn't be happier with the treatment and services. If in the future I need to rent or buy a house definitely I will contact him again. Thanks for all ☺️

Onelia · 8 October 2024

Agent replied · 9 September 2024

Hi Onelia, thanks for your glowing review. I must say having met you personally, it was a pleasure having you as a tenant and thanks for your patience when there were problems with the flat. Good luck in the next chapter of your life and I hope the climate back in Spain is more to your liking. Thanks again.

5/5

Google

We had such a great experience selling our property in Bow with Ellis & Co in Bethnal Green. Kier Hawkins gave us sage advice when we put it on the market and supported us and our buyers through the process. We completed in less than 5 months. Excellent service and would highly recommend.

Leigh · 8 September 2024

Agent replied · 3 September 2024

Hi, Leigh, sorry for the late reply. Great to hear that Kier looked after you and the buyers and ultimately got the transaction to a satisfactory conclusion. Good luck in the future, wherever that might be.

5/5

Google

Was a tenant with these guys for a while and found the whole experience seamless! Super quick to respond to questions and such a nice team

Alice · 22 July 2025

Agent replied · 23 July 2025

Dear Alice, Thank you so much for your wonderful review and the 5-star rating. We're thrilled you found our service seamless and our team approachable and responsive. It's been a pleasure assisting you and we're always here if you need any further support in the future. Best Wishes, Andy

5/5

Google

I bought my property from Ellis and Co 15 years ago and my experience was so good that this was the first place I went when I wanted to rent out the property. Since I went overseas 5 years ago, my flat has never been without a tenant and any problems, such as repairs, have always been sorted affordably and efficiently. I wanted a worry-free service and that is exactly what I have had. I would recommend Keir and his team at Ellis and Co. to anyone wishing to let their property - especially anyone who is looking for a stress free letting experience when they are far away.

Emma · 23 March 2014

5/5

Google

Positive experience letting though Ellis and Co Bethnal Green. Shout out especially to Adam Kiani as our key contact, he was always incredibly helpful and efficient - I wish all estate agents were like this!

Katherine · 10 October 2024

Agent replied · 10 October 2026

Hi Katherine, Thanks for your positive feedback. We wish you all the best in your new home, and you'll always be welcome back to the fold should the need arise. We wish all tenants were like you ;)

5/5

Google

Kier and the Ellis team did a brilliant job. Not the easiest property to sell but they knew the market, had buyers in mind and got a good price. We couldn't have been happier.

Stan · 10 October 2024

Agent replied · 22 February 2024

Dear Stan, Thank you so much for your five-star review! It was our pleasure to rise to the challenge and find the right buyer for your unique property. We're thrilled to hear that you're happy with the outcome. Your satisfaction is our top priority. We look forward to being of service to you again in the future. Best regards, Kier and the Ellis Team

1/5

Google

Good experience until it came to getting the deposit back after only 8 months living in the property. They charged us for miscellaneous issues without providing receipts. Felt like a dodgey operation

Fletcher · 7 November 2024

Agent replied · 23 October 2024

Hi Fletcher I’m sorry you feel that you were charged unfairly. Firstly it was your landlord’s that withheld your deposit (we did not hold your deposit. Secondly you have highlighted the reason why you were penalised “you only stayed in the property for 8 months” you broke your contract so you are liable for the landlords costs. Thirdly the property was strewn with your own personal items that were left knowingly by yourselves and failed to return sets of keys meaning locks had to be changed. It’s also worth pointing out that we didn’t charge you for the void period between you moving out and the new tenants in (which the landlord could have done ) This would have added a further considerable amount. I suggest respectfully, that in future when you sign a contract you honour it and when you leave a property you leave it clean, clear and return a full set of key's.

5/5

Facebook

Traded with $1000 in my wallet after seeing so many testimonies and recommendation here on Facebook and YouTube about Mrs Rachael Wacker after mining and trading in my account. I opened my wallet and got a profit of $10,500 in 7 working days made my withdrawal successfully Mrs Rachael has changed many life's including mine am grateful mam you are a truly a woman with a heart of a raw gold. Contact her via: WhatsApp: +1 (971) 772-1286 email: rachaelwacker68@gmail.com

Alexey · 22 December 2023

1/5

Google

The end of the tenancy was a nightmare. Kier was unhelpful and I had to chase him for weeks before being able to get my deposit back (over a month after moving out). It is honestly a shame, and ruined my experience with them completely.

Jean-Bruno · 30 November 2022

5/5

Google

Positive experience letting though Ellis and Co Bethnal Green. Shout out especially to Adam Kiani as our key contact, he was always incredibly helpful and efficient - I wish all estate agents were like this!

Katherine · 9 July 2024

Agent replied · 17 July 2024

Hi Katherine, Thanks for your positive feedback. We wish you all the best in your new home, and you'll always be welcome back to the fold should the need arise. We wish all tenants were like you ;)

5/5

Google

We bought our flat through Ellis & Co about 8 years ago and we now rent it out to tenants. The fantastic thing about Ellis & Co is their personal touch - you get to know the team really well. They really care about the properties and the people who live within them. They are a local business so are really familiar with Bethnal Green and the surrounding area. They make great recommendations if you need to get repairs done, or buy replacement furniture, on a budget without compromising on standards. I think they're fantastic people to work with - great fun and very friendly and professional.

Mike · 10 October 2023

5/5

Google

I had a pleasurable experience with Ellis & Co in Bethnal Green who found me lovely tenants for my flat. I would highly recommend using the guys at Ellis

Zayla · 10 October 2024

Agent replied · 27 February 2024

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.

5/5

Google

Andy James acted for the vendor on the property we just bought, but he helped both of us through a long process with tremendous good humour and common sense. Andy was completely straight with us, and nothing was ever too much trouble. I would recommend him, and Ellis & Co, without reservation to anyone looking to buy a property in the area.

Chrysothemis · 6 July 2014

5/5

Google

Adam Kiani has been absolutely wonderful. He's been responsive to all of my questions (and I had a lot -sorry Adam!) and he helped make our move smooth. Really grateful to have had such a nice experience with something that's generally quite stressful.

Jackie · 24 February 2022

5/5

Google

Fantastic service. Adam Kiani is very friendly and professional, he also answers all my queries patiently. Definitely recommend Ellis and Co to my friends if they are renting a flat around Bethnal Green.PositiveResponsiveness, Professionalism

Mei · 18 July 2022

5/5

Google

Kier was super helpful. He got everything shorted for us in less than a week. Could not be happier with him and the whole team. Thank you!!

Iraia · 21 February 2023

5/5

Google

Excellent help and support from this agent, highly recommend to landlords and tenants.

Adela · 10 October 2024

Agent replied · 12 June 2024

Thanks Adela, pleased we could help.

5/5

Google

Fantastic service. Adam Kiani is very friendly and professional, he also answers all my queries patiently. Definitely recommend Ellis and Co to my friends if they are renting a flat around Bethnal Green.

JM · 26 August 2021

5/5

Google

I rented through Ellis and co Bethnal Green for three years. They made everything so easy and worry free. Thanks to Ashley and Sue for being amazing agents to work with. Contract renewals and maintenance issues were dealt with professionally and promptly.

M · 22 March 2017

5/5

Google

Adam is a great agent and is quick at responding. He has great interpersonal skills and goes above and beyond for his clients. Would definitely recommend.

Avais · 24 April 2022

5/5

Google

Adam did a great job managing my recent letting.

Maisie · 9 August 2024

Agent replied · 17 July 2024

Hi Maisie, great to hear Adam looked after you. Good luck in your new flat.

5/5

Google

Very good experience with them, especially Adam, he took care of the whole process and was very quick to answer all my questions

Cheng · 25 March 2022

3/5

Google

I had a mixed experience with Ellis and Co. I rented with them for a year. The flat was nicely redecorated before we moved in. The agent we dealt with was friendly, and most of the time when we had minor repairs or issues with the flat they were quick to send someone to fix it. I didn't get the feeling that they were out to rip us off, as is the case with a lot of letting agents. The reason they lose some stars is because of communication - when we had queries that were more complicated than a simple repair, our emails would often go unanswered, or only answered after a lot of chasing. This was quite frustrating at times. It took quite a few emails and about a month of time after I moved out to be told when my deposit would be returned (I eventually received it in full). Overall I think they are a decent letting agent, but if they improved communication and responsiveness they could be great.

Liam · 21 March 2020

5/5

Google

Found a flat advertised by them. Everything went surprisingly fast. Very quick and professional responses from Adam Kiani 👏PositiveResponsiveness, Professionalism

Timur · 8 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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