Trusted Agent profile

Paton and Co reviews

★★★★★ Excellent

132 reviews across 2 platforms

Paton & Co Estate Agents, 17F Windmill Way West, Ramparts Business Park, Berwick-upon-Tweed TD15 1TB

Paton and Co's Berwick-upon-Tweed office at Paton & Co Estate Agents is rated 4.9 out of 5 across 132 reviews on two platforms, including 122 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

122

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Paton and Co. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Berwick-upon-Tweed office, from every platform, shown as written. First names only.

5/5

Google

Absolutely outstanding service from Paddy and the team at Paton and Co. We sold two cottages at the same time and just couldn’t have navigated our way without Paddy,s help and extensive experience. Also, Paddy was always on hand to give advice and he recommended really great people and services. Paton and Co are truly second to none.PositiveResponsiveness, Quality, Professionalism, Value

Sophy · 15 June 2022

Agent replied · 14 June 2024

Hi Sophy, thank you very much for such a kind review. Thank you also for your support and i wish you and your mum all the very best. Please keep in touch.

5/5

Google

All aspects of our house purchase were expertly handled by Paddy and his team. No question went unanswered and the entire process was professionally and thoroughly managed. I can totally recommend Paton & Co for their high class service and attention to detail.

Douglas · 17 December 2023

Agent replied · 14 June 2024

We loved being part of your move back to the Borders and hope you have years of enjoyment in your beautiful new house.

5/5

Google

Patrick and Tamara were absolutely excellent. They provided a very professional and yet totally personal service and nothing was too much trouble. My mother’s house was under offer within 4 days and this went through to completion with no problems. I would highly recommend Paton & Co. Many thanks

Denise · 20 July 2023

Agent replied · 14 June 2024

Thank you for the glowing review Denise. I hope your mum is settling into her new home. Hopefully catch up soon. Paddy.

5/5

Google

A very competent and professional service from start to finish even during some challenging times which came with our particular house purchase. Paddy was always amenable and helpful, and Tamara keep things running smoothly from the office. We are now, thanks to the team at Paton and Co living our best lives in the Scottish Borders.

Alk · 15 October 2024

5/5

Google

Paton & Co offer a fantastic combination of professionalism and supportive, friendly service. From first contact Paddy was helpful with advice and recommendations. The quality of marketing provided was the best we have ever seen and we are delighted with the outcome. We recommend Paton & Co to anyone who values professional service to obtain the best exposure for their property.PositiveResponsiveness, Quality, Professionalism

Susan · 26 August 2021

Agent replied · 14 June 2024

Thank you Susan. Very kind.

5/5

Google

Paddy exuded professionalism from the start - so glad we took his advice and opted for the drone footage and virtual walk around package - we really think that they were powerful marketing tools and certainly assisted our buyers in their decision to purchase the property. As a result, a sale was swiftly agreed. With Tamara efficiently managing the task of keeping solicitors focussed, completion of the transaction (date of entry) followed in an agreed timeframe. We have no hesitation in fully recommending Paton and Co.

Phil · 15 May 2024

Agent replied · 14 June 2024

Thank you Phil, it was a pleasure to sell such a lovely home and thank you for your support. Regards Paddy.

5/5

Google

Paddy and his team provided excellent photos and video walk through and presented our home at it's best. Potential buyers were sought and introduced in days resulting in a sale within a week. Brilliant service. well done and thank you to Paddy and the team!

Nigel · 15 June 2023

Agent replied · 14 June 2024

Thank you Nigel, All the best with the new house. Paddy

5/5

Google

Absolutely Fantastic experience with paton & Co from start to finish. Very friendly, approachable and professional . Excellent communication all the way through my house purchase with Patrick, Tamara & Chloe. Myself and my son are very happy in our new home and can not thank the team at paton & Co enough .

Summer · 16 March 2026

5/5

Google

We had a great experience buying our new home in Berwick through Paton and Co. Being new to the area, Paddy really listened to what we wanted and shared helpful insights and recommendations. Thanks so much to all the team!

Isabelle · 13 September 2025

Agent replied · 12 November 2025

Thanks Isabelle- thank you for these kind words- we so hope you are enjoying your new home, and exploring the area!

5/5

Facebook

Paddy and the team where brilliant. They always made us know what to expect at every turn of the process which was so helpful and reassuring as first time sellers. Having put the property on the market we had received 2 offers in the first week and had accepted 1 of them. Between accepting and completion of our property the team where always quick to respond to any question and manage to make the process go smoothly. We cant recommend Paton & Co highly enough.

Charlie · 8 December 2022

4/5

Google

Paton & Co were the only agents we considered for marketing our property as they have a proven record in the locale and achieve sales; they were very prompt, professional and achieved a superb price. The feedback at times could have been more proactive, but this was more due to the poor communication coming up the chain from Scottish transactions involved rather than anything attributable to Paddy’s team per se. Overall, would recommend and certainly use again, as the team work and mediate well with both seller and buyer. The team are friendly, approachable and client-oriented and Paddy knows his market. We are very thankful to them for bringing our sale to a successful close.

Samantha · 15 February 2024

Agent replied · 14 June 2024

Good morning Sam, thank you very much for your feedback and review. The sales progression side of estate agency is without a doubt the hardest part of what we do and keeping all parties happy and informed at times can be incredibly hard. I'm delighted we achieved such a great result for you and I hope to see you both soon. Regards Paddy.

5/5

Google

Excellent customer service, good local knowledge and communication. Very quick result - Paddy and his team provide a first class service and take on all the house viewings but most importantly empathetic to the stresses of a house selling for the seller.

Emma · 15 June 2023

Agent replied · 14 June 2024

Thank you Emma, very kind.

5/5

Google

My wife and I recently bought a house. We viewed the property with Chloe who was very helpful. All our questions were answered. She and Tamara contacted the vendor several times on our behalf and promptly provided information we had sought. The staff liased with our solicitor and our surveyor enabling the purchase to proceed smoothly. We were very satisfied with the service provided .

Christopher · 3 November 2024

Agent replied · 10 November 2024

Good morning Mr Benjamin, Thank you very much for your review. I hope you enjoy the new house. Regards Paddy.

5/5

Google

After discussions with Paddy regarding selling our property his proactive approach enabled us to sell prior to going to market in a quick and timely manner. Great communication and his calm head was also reassuring. Thank you Paddy and Team

Ellie · 15 June 2023

Agent replied · 14 June 2024

Thank you Ellie, that's very kind. It all came together very well for everyone. Talk soon.

5/5

Google

Chloe was lovely to deal with and really helpful. We saw a property, and had our offer accepted within a week. We are very happy with the service we have recieved. Thank you so much!

Jenny · 18 October 2023

Agent replied · 14 June 2024

Thank you very much it was our pleasure.

5/5

Google

I just wanted to say a huge thank you to all of the team at Paton & Co for their help, guidance, and support with selling my cottage. They were thoroughly professional, friendly, and attentive, from the very first meeting right through to completion of the sale. The personal hands-on service that they provide is exemplary; nothing is too much trouble. I cannot thank them enough, and I would absolutely recommend their services to anyone looking to buy or sell property.

Mary · 17 November 2023

Agent replied · 14 June 2024

Hi Mary, Thank you very much for your kind words. It was a pleasure to act for you and delighted we got a great result. Talk soon. Paddy.

5/5

Google

Very helpful from beginning to end of my home buying search. Would happily use again next time.

Robert · 16 February 2026

Agent replied · 16 April 2026

Thank you so much Robert for your review- hope you are enjoying your new home!

5/5

Facebook

Simply fantastic property agents. From start to finish Paddy and his team provided a thoroughly professional, personable and knowledgeable service on my property sale. They generated over 10 viewings per week, multiple offers significantly ahead of Home Report Value and had my property under offer in 2.5 weeks. I would have no hesitation in recommending Paton and Co to anyone considering selling their property. I wont be going anywhere else.

Alastair · 25 April 2023

5/5

Google

Always efficient and helpful, Paton's sold our house very quickly and also saw us through the complexities of the legal side of the sale, a daunting process. Thank you all and Tamara in particular.

Mike · 9 September 2025

Agent replied · 12 November 2025

Very kind Mike- supporting with that process is exactly what we are here for. Appreciate the feedback, thank you.

5/5

Google

Paddy and his team were very supportive and always available for questions. They made the process of selling our house straight forward and guided us through the maze of solicitors, surveys and paperwork. Would definitely recommend.

MadMax2050 · 15 June 2023

Agent replied · 14 June 2024

Thank you for such a great review. It means a lot to us, I hope you enjoy your new home. Paddy

5/5

Google

Very professional in everything that they do which lead to a very quick and easy sale.

Terry · 16 February 2026

Agent replied · 16 April 2026

Thank you Terry, very kind.

5/5

Google

I can highly recommend Paton & Co for buying and/or selling your property. They are a refreshing change from the more corporate side of the business, giving a far more personal experience and a very professional and efficient one at that. Although it is Paddy and Celia at the helm, I feel the entire team work as one, and are friendly, helpful and protective of clients, shielding a lot of the more awkward times that the property business throws up. I wouldn’t go anywhere else and would suggest if you are thinking of a shift, you don’t go anywhere else either. They are hugely experienced and incredibly knowledgeable along with being very efficient. No matter how busy they are, calls are returned and you are made to feel just as important as the next person. A first class team, who deal with everything with clarity and confidence. Who knew you could laugh over a stressful time! Caroline Mackay Armstrong

Caroline · 15 June 2023

Agent replied · 14 June 2024

Thank you for such a glowing review Caroline. Really kind and a pleasure to work with you. Hopefully you won't be moving for a while. Regards Paddy.

5/5

Google

Patrick and Celia’s approach to selling houses is different, but refreshingly so and it surely worked for us. An engaging personality, Patrick’s approach was what made the whole process for us far less stressful than it otherwise could have been. Calm, reassuring and always readily available to answer any question we had proved to us that the market needs more estate agents like Paton & Co. Can’t praise them enough. Sell your house with them, you will be so pleased you did. Roger & Penny Mason

Penny · 15 June 2023

Agent replied · 14 June 2024

Thank you Penny & Roger. It was a pleasure to act for you. Always made easier with a lovely property like Teviot Bank. Thank you for your support with the new business. It meant a lot. All the best and please keep in touch. Regards Paddy.

5/5

Google

With the rapidly expanding market, it is often difficult to find a professional, personable, knowledgeable and value-for-money estate agent. Someone who really acts for you. Well, look no further than Paton & Co. We have used Paddy and Paton & Co on two transactions. Having now moved five times in 11 years, we feel that we are well qualified to comment and give Paddy and Paton & Co a well deserved five star review. He provides a personal, professional service from valuing the property through to marketing, finding a bona fide buyer, and negotiating the sale. He is with you every step of the way to ensure you get the best price available. Whilst there may be many agents in a crowded market making it difficult to choose the right one, I believe that you will be hard pushed to find anyone better than Paddy and Paton & Co. Above all, we received a personal service from Paddy that was lacking in most of the other agents we have used in the past. IF we were to consider another move in the future, I will have Paddy at Paton & Co on my speed-dial!

Colin · 15 June 2023

Agent replied · 14 June 2024

Thank you Colin, such kind words. You, Carole and your lovely home made my job very easy. Thank you again for your support. Regards Paddy.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Paton and Co's Google reviews

Questions about Paton and Co

How many reviews does Paton and Co have?

Paton and Co's Berwick-upon-Tweed office has 132 reviews across two platforms: 122 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Paton and Co's rating?

Paton and Co is rated 4.9 out of 5 across all 132 reviews, and 4.9 out of 5 on Google from 122 reviews, checked 9 October 2026.

Has Paton and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Paton and Co, Berwick-upon-Tweed won Trusted Agent.

Where is Paton and Co's Berwick-upon-Tweed office?

Paton and Co, Paton & Co Estate Agents, 17F Windmill Way West, Ramparts Business Park, Berwick-upon-Tweed TD15 1TB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.