Trusted Agent profile

Paton and Co reviews

★★★★★ Excellent

132 reviews across 2 platforms

Paton & Co Estate Agents, 17F Windmill Way West, Ramparts Business Park, Berwick-upon-Tweed TD15 1TB

Paton and Co's Berwick-upon-Tweed office at Paton & Co Estate Agents is rated 4.9 out of 5 across 132 reviews on two platforms, including 122 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

122

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Paton and Co. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Berwick-upon-Tweed office, from every platform, shown as written. First names only.

5/5

Google

It was great good fortune which steered us to Paton & Co to bring our property to the market. The house was superbly presented to the buying public and expertly and professionally managed by Paddy Paton. On the first full day of viewing he secured in excess of a dozen potential purchasers, took over the house for a day to manage the viewings himself and effectively sold the house on Day 1. With his in depth 20 plus years’ experience of the property market and exceptional interpersonal skills he secured for us a financial settlement far in excess of our most ambitious expectations. But his endeavours did not stop there as he kept in constant touch with ourselves, the purchaser and two sets of lawyers right up to the settlement day and handover of keys. We have the greatest respect and admiration for the professional and personal skills brought to bear on our behalf by Paton & Co and in particular Paddy Paton. Unfailingly communicative, cheerful, helpful, a very steadying influence in a potentially stressful situation and above all supremely professional. I would unreservedly recommend Paton & Co.PositiveResponsiveness, Quality, Professionalism, Value

Alison · 15 June 2022

Agent replied · 14 June 2024

Good morning John & Alison, reviews like that is the reason we set Paton & Co up in the first place. Thank you for your kind words and appreciation of our hard work. Regards Paddy & Celia.

5/5

Google

A huge thanks to Paddy and Celia (and on occasion Jock, Freddie and Fidge the spaniel) for your exceptionally personal, professional, hands on service for selling my house. Most selling agents, including the upper end of the Estate Agency market, could do with taking a leaf out of your book. And maybe one day they will! With the few stressful situations that arose during my house sale I do actually believe no other agent would have handled things as well as Paton and Co. I really couldn’t recommend Paddy and Celia highly enough. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Julie · 15 June 2022

Agent replied · 14 June 2024

I have to say Jock, Freddie and Fidget were integral to this sales campaign. They all worked tirelessly to achieve a fantastic result. Julie, thank you very much for your support. Keep in touch.

5/5

Google

We were fortunate to have Paddy and Celia on board with us from the very start of our house sale. The way in which they guided us through the sale of North College was second to none and they were always available to offer sagacity and support us. Endlessly patient in dealing with our many queries and concerns. Paddy and Celia enabled us to have a stress free journey from the beginning to the end, despite North College being a very technically complex and potentially difficult house sale. Their enthusiasm throughout the process and in depth understanding of the use of modern marketing platforms in addition to more traditional methods on marketing lead to a very successful outcome. We wish them every success as their company grows from strength to strength and wouldn't hesitate to recommend their gold star standard of service. Elizabeth and Nigel Robinson.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 15 June 2022

Agent replied · 14 June 2024

Good evening Mr & Mrs Robinson, Thank you very much for such kind words. I may have said this before, but it's the reason we set Paton & Co up in the first place. Thank you for your support and hope to see you soon.

5/5

Google

I was looking to sell my property in the Chirnside area, and needed a fairly quick sale since I wanted to relocate closer to family. I contacted Patrick and Paton and Co, and he arranged a visit to look around the house. He was well presented, well dressed, professional and very knowledgable of the property market. I trusted him to proceed to take care of the sale of the property. He organised everything for the sale, including photography and a 3D tour, which was to a very high standard. Within less than a day of the house being on the market he already had viewings booked in, and around a week later we had a very good offer on the property that I had accepted. Unfortunately the first buyer could not complete the sale, which was unexpected, but Patrick found a new buyer within days. I was very impressed, and was relieved as I had already relocated expecting the sale to complete. It turned out a blessing in disguise, as Patrick got a better offer than I ever imagined, and the house sale was complete within less than 2 months. Patrick was very professional throughout the service, informing me of viewings, and keeping me updated. Throughout the process of the sale he was easily available, and also able to offer extra support after I had vacated the property, such as allowing trades people into the property to carry out maintenance before the completion. I would highly recommend Patrick and Paton and Co, and couldn't have asked for a better service.

Ian · 15 June 2022

Agent replied · 14 June 2024

What a wonderful review. Thank you Ian. It was a pleasure acting for you and thank you again for your support.

5/5

Google

I would highly recommend Paton & Co. Paddy made the process of buying a house as stress-free as possible and was at the end of the phone whenever needed, always willing to help and advise. He was professional and knowledgeable and clearly knows the market inside out. We cannot thank Paddy and Celia enough for helping us find our home and would happily use Paton & Co again in the future. An excellent company with unbeatable customer service.PositiveResponsiveness, Professionalism

Caroline · 15 June 2022

Agent replied · 14 June 2024

Afternoon Caroline, thank you so much for such kind words. Delighted to have been able to help.

5/5

Google

Paton & Co were excellent in managing the sale of our property in Peebles. Paddy and Charlotte were totally professional, very proactive in their approach from marketing the property to closing the sale - we cannot thank them both enough. Communications were excellent at every step of the process and always prompt. Their experience in the property market shone through from the word go. Thx David & Margaret

David · 15 June 2023

Agent replied · 14 June 2024

Thank you both. It was made easy by having such a lovely property to sell. I'm sure the new owners will love it. Thank you for your support and you know where I am if I can help in the future. Paddy

5/5

Facebook

Excellent service from beginning to end - both in selling and buying. Paddy kept us informed, guided us through the process and ensured everything ran smoothly. His level of communication and attention to detail is excellent - I would gladly recommend Paton and Co to anybody who is thinking of entering the property market.

Mary-Rose · 25 April 2024

Agent replied · 22 September 2025

Thank you so much for your kind review- it was a pleasure to have been able to assist with your sale, and purchase. We really hope you are settling into your new home.

5/5

Google

We had the most AMAZING experience with Paton & Co. Kind, considerate, thoughtful, keeping the client at the centre of everything they did. Paddy encouraged us to do the Open House, we weren't keen as we'd just lost a sale. Nevertheless we went ahead and subsequently had two great offers from that event. Paton & Co keep you in the loop with modern technology, send only viewers keen to consider a purchase and we can honestly say, we would absolutely use them again without hesitation.

Kym · 16 February 2026

5/5

Google

Our whole experience using Paton & Co was made easy from the outset by Paddy and his team. He explained everything to us clearly and kept us up to date with viewings etc and was able to negotiate a good price. The communication and personal service throughout the whole process was fantastic and I will be recommending Paton & Co to anyone looking to sell their property.

Charles · 15 June 2023

Agent replied · 14 June 2024

Thank you Charles, your comments mean a lot to us. It's exactly why we set Paton & Co up in the first place.

5/5

Google

We were recommended Paton and Co. by friends and we were very pleased that we took their advice. The whole of the team were very helpful and responsive. Communications were first class, they understood our needs and genuinely wanted the best for us. Highly recommended to anyone needing an estate agent. We wouldn't go anywhere else.

Malcolm · 15 February 2024

Agent replied · 14 June 2024

Thank you Malcolm, very kind of you to write a few words. Regards Paddy.

5/5

Google

We bought our property through Paton&Co in September 2025. From the first enquiry we sent; to the picking up of the keys, the whole team were professional and very friendly. We met and worked with a lot of the team, all of whom demonstrated …

Louis · 16 February 2026

Agent replied · 16 April 2026

Thank you so much Louis- what a great review. A pleasure to help with your purchase. Hope you and your family have settled into your new home.

5/5

Google

SALE OF SCAWMILL FARMHOUSE, BY HAWICK I would just like to thank Paddy and Celia for the very professional and courteous way they handled our sale at Scawmill Farmhouse. From the initial conversation to the end of the selling process, we were kept informed, updated and generally treated as valued clients unlike so many companies these days. Paton's organised everything for us from the home report to the photos and brochure. We had a great company introduced to us who took fabulous photos and drone videos. Very professional indeed. We feel, thanks to the professional way our sale was handled that our sale was confirmed literally ,within 48 hours of going to the market place. Having sold a few properties in the past, this sale was certainly the easiest, most stress free experience we have had and we would like to thank Paddy and Celia for making it so. I would have no hesitation at all in recommending PATON & CO to anyone looking for a stress free, pleasurable sales experience - Many thanks to you both, Peter and MaryPositiveResponsiveness, Quality, Professionalism, Value

Peter · 15 June 2021

Agent replied · 14 June 2024

Wow, thank you so much Peter/Mary, such kind words. It was a pleasure acting for you.

5/5

Google

Selling a house is SUPER stressful, Paton & Co helped make this an easy, transparent process which gave me faith that they were doing everything they could do sell the property including creating beautiful brochures, taking brilliant images and having really consistent comms to keep me updated. Thank you - really recommend the team!

Stacey · 29 October 2025

Agent replied · 12 November 2025

Thank you Stacey. It was a pleasure to sell. Catch up soon. Paddy.

5/5

Google

In a world of media hype it was refreshing to work with a firm that relies on good old fashioned personal service. As a recent purchaser through Paton & Co, Paddy and the team took all the hassle out of buying a property in The Borders.Would not hesitate to recommend Paton & Co to anyone buying or selling a property in this area. First class service from a first class firm.

Sara · 15 June 2022

Agent replied · 14 June 2024

Thank you Sara, really kind words. It was a pleasure to help you buy such a lovely house. You know where we are if you need anything.

5/5

Google

Cannot praise Paddy and the team at Paton & Co enough. Paddy helped us find our forever home, and guided us through at every step of the purchase. They were always there should we have any questions. We have no plans to move again but if we were to, we would certainly be back in touch with the Paton's team.

Chris · 15 June 2023

Agent replied · 14 June 2024

Thank you for the glowing review Chris. Enjoy the house and hope to see you soon. Paddy

5/5

Google

An amazing experience from start to finish. Great communication throughout and felt as though we were guided through the process all the way. I would thoroughly recommend the team at Paton and Co and would definitely use their service if ever we move again. Thank you so much Paddy, Tamara and team

Les · 17 December 2023

Agent replied · 14 June 2024

Thank you Les / Tricia, very kind.

5/5

Google

Could not fault Paton and co, every member of staff we dealt with were great. We sold very quickly for a very good price. Paton and co dealt with all the viewings and the negotiations for the price of our property. I would wholeheartedly recommend Paton and co as the best estate agents in the area.

Michael · 13 September 2025

Agent replied · 12 November 2025

Thank you Michael, really appreciate your taking the time to write this review- it was a pleasure supporting with your sale.

5/5

Google

A perfect service from start to finish, nothing was too much trouble and we were kept informed every step of the way. I would gladly recommend Paddy and the team to anyone.

Ian · 3 November 2024

Agent replied · 10 November 2024

Morning Ian, Thank you very much for your kind words. Talk soon. Paddy.

5/5

Google

I recently sold my cottage through Paton and Co with Chloe as my point of contact. She was very professional, steering me through the whole process with excellent advice. I deliberately didn’t go with one of the better known agencies as they tend to over promise and under deliver, Chloe got the price absolutely right and I received 2 offers, which I was hoping for, within 3 weeks of it being marketed. If I sell a property again I’d definitely use them.

Jennifer · 3 November 2024

Agent replied · 10 November 2024

Thank you Jennifer, It was a pleasure and always here if needed. Talk soon. Regards Paddy.

5/5

Google

Probably one of the best estate agents I’ve ever dealt with. Super efficient, excellent customer service and very good communication all the way through the sale (and I was the buyer). From initial discussions with Paddy and Tom, then …

Terry · 16 January 2026

Agent replied · 16 April 2026

Thank you Terry. Reviews like this means so much to us all.

5/5

Google

I am very grateful to Patrick and all his team, especially Tamara, for sticking with me through all the ups and downs of my move. They were unfailingly hard working, calm and reassuring. I made it at last. Thanks everyone!

Vrginia · 24 May 2024

Agent replied · 14 June 2024

Thank you Mrs Mills, i hope you are very happy in your new house. Regards Patrick

5/5

Google

Paton & Co were fab right from the get go, from the viewing through to completion. Friendly, efficient and great at keeping us in the loop - would definitely recommend this company!

Jenny · 16 March 2026

Agent replied · 16 April 2026

Thank you Jenny, really kind of you.

5/5

Google

We sold and bought through Paton & Co and would thoroughly recommend. Chloe and the team were highly professional, well informed & a delight to deal with at all times.

Gaynor · 18 October 2024

Agent replied · 22 October 2024

Thank you Gaynor, very kind of you to write a few words.

5/5

Google

I cannot thank Patrick (aka Paddy) at Paton & Co enough. I knew as soon as I met Paddy that I would sell my property. The level of their professionalism, passion, customer service, communication, honesty and positivity are far greater than that of others I have encountered in the business, I wouldn’t hesitate to recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 15 June 2022

Agent replied · 14 June 2024

Thank you Andrew. Really kind words and they mean a lot. Keep in touch. Paddy

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Paton and Co's Google reviews

Questions about Paton and Co

How many reviews does Paton and Co have?

Paton and Co's Berwick-upon-Tweed office has 132 reviews across two platforms: 122 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Paton and Co's rating?

Paton and Co is rated 4.9 out of 5 across all 132 reviews, and 4.9 out of 5 on Google from 122 reviews, checked 9 October 2026.

Has Paton and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Paton and Co, Berwick-upon-Tweed won Trusted Agent.

Where is Paton and Co's Berwick-upon-Tweed office?

Paton and Co, Paton & Co Estate Agents, 17F Windmill Way West, Ramparts Business Park, Berwick-upon-Tweed TD15 1TB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.