Trusted Agent profile

Paton and Co reviews

★★★★★ Excellent

132 reviews across 2 platforms

Paton & Co Estate Agents, 17F Windmill Way West, Ramparts Business Park, Berwick-upon-Tweed TD15 1TB

Paton and Co's Berwick-upon-Tweed office at Paton & Co Estate Agents is rated 4.9 out of 5 across 132 reviews on two platforms, including 122 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

122

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Paton and Co. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Berwick-upon-Tweed office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend working with Paton & Co to buy or sell your next house in the Scottish Borders!! Patrick and his team will walk you through the entire process with perseverance and a deep knowledge of the housing market that will get the transaction done with minimal headache and the result you're looking for. Highly professional team that operates with integrity and an outstanding track record for customer support. We wouldn't hesitate to use Paton & Co again. We ended up with our dream home. Couldn't have done it without them!

Julie · 16 February 2026

Agent replied · 16 April 2026

Thank you Julie and great to hear you are enjoying the new house.

5/5

Facebook

We bought our property through Paton&Co in September 2025. From the first enquiry we sent; to the picking up of the keys, the whole team were professional and very friendly. We met and worked with a lot of the team, all of whom demonstrated a very keen sense of market awareness but also gave good advice when questioned on the local area. We primarily dealt with Tamara but as we were proceeding at pace to complete before the start of the school term, the whole Paton&Co team were on hand and had the most up to date information - as far as progress on the purchase was going - at the drop of a hat. Paton&Co also recommended a conveyancing firm, who I too would recommend to anyone going through a move. 22Law were very good and were able to help us move house (from initial offer to completion) in the space of 11 weeks, enabled massively by the fantastic Paton&Co team. Even though we only purchased property through the team, having seen the very high standards they work to deliver the products and marketing of a property, I honestly would put your confidence in them to sell without hesitation. Lovely people, great service and commercially astute, 10/10 from us!

Louis · 23 January 2026

5/5

Google

From start to finish Paton & Co hold your hand through the sale and conveyancing of your property. Chloe is very supportive and nothing fazes her. Paddy is Mr Positive with a can do attitude. Katie is always available on WhatsApp for the unexpected and Tamara is Ms Due Diligence. All in all, a winning team that gets your house sold with professionalism, honesty and a will to get the best outcome for you as the vendor. I highly recommend Paton & Co.

Jennie · 16 January 2025

Agent replied · 23 January 2025

Thank you Jennie, such a lovely review. All the best in the south. Paddy.

5/5

Google

We had a great experience buying our home through Paddy and his team. We felt so looked after through the whole process and they were always happy to answer any questions we had and we felt they were really on side. I would highly recommend them to anyone looking to either buy or sell their home - you will not be disappointed !

Saffron · 18 May 2025

Agent replied · 25 August 2025

Hi Saffron, Thank you so much for your kind words. I'm sure you will be very happy, it's a stunning house. Talk soon. Paddy.

5/5

Google

Huge thanks to Paddy, Celia and the team at Paton and Co for their help in both the selling and buying process. They were very professional, knowledgeable and provided first class levels of communication throughout. I would definitely recommend Paton and Co to anyone thinking of engaging an agent.

Nigel · 13 October 2025

Agent replied · 12 November 2025

Thank you Nigel. Very kind of you to leave a testimonial. Catch up soon.

5/5

Google

Paton's have a consistent five star rating for a reason. They are excellent. In my case, I had a hideous, extended house sale with a dropped house chain and some desperately difficult people further up the chain from those buying my place. No fault of Paton's at all, but they helped recover, what looked like, a moribund sale and put the broken pieces back in place. Throughout the whole process, Tamara, Alice and co were the voices of reason and intelligence. They kept the lid on my bubbling stack on more than one occasion, and negotiated for a decent outcome. Use Paton's. You won't regret it.

Craig · 16 February 2026

Agent replied · 16 April 2026

Thank you so much Craig for your review- it really was a pleasure to help you with your sale.

5/5

Google

We had the pleasure of experiencing Paton & Co services both as a buyer and a seller. We were so impressed with how the Paton team engaged with us when we bought our current home that we had no hesitation in requesting their assistance to sell our old house. Paddy, Tamara and the team are friendly and professional which makes working with them easy and enjoyable. We really appreciated all the expert guidance provided throughout the sales process and we will happily recommend to anyone selling or looking to buy a property.

Jill · 15 April 2024

Agent replied · 14 June 2024

Thank you Jill, your kind words are greatly appreciated.

5/5

Google

We sold and bought through Paton & Co and would highly recommend them. All of the team were professional, well informed and a delight to deal with. Chloe and Tamara were our main points of contact and helped us navigate the selling and buying process with ease.

Gayle · 29 June 2025

Agent replied · 10 August 2025

Good morning Gayle, Thank you very much for your kind words, it means a lot to us. I hope you are very happy in you new home. Paddy.

5/5

Google

Paddy and his team did a sterling job of marketing and selling our house despite some tricky market conditions during the period we were on the market. Paddy brings a calm confidence and a wealth of experience to the table and his team in the office were on the ball at all times. The service is personal and we felt like we were in great hands. Thoroughly recommended. Hugh Pollard

Hugh · 11 August 2024

Agent replied · 25 August 2024

Good afternoon Hugh, thank you very much for the testimonial and for your support with my business. Very kind indeed. All the best with the move. Regards Paddy

5/5

Google

The whole process of selling our rather unique property (a disused railway station) was handled seamlessly by Patrick and his team. From the initial meeting, the preparation of the sales particulars and the beautiful photography, we were …

Neil · 16 September 2025

Agent replied · 12 November 2025

Thank you Neil & Annette- it was a pleasure supporting you with your sale. Paddy.

5/5

Google

Excellent service from the Patons team; immediate, efficient and personal attention, meticulous follow-through. Diverse range of high-profile properties. That said, where Patons score above all other agents, is in the warmth of their interaction with the client. From the first moment of contact, I felt we were in good hands and that the team genuinely wanted to find us a home. Our 'man on the ground, Tom Parker was quite simply superb: friendly, honest, informed, practical and intuitive. In short, dealing with Patons is like dealing with friends.

Jane · 27 May 2025

5/5

Google

I can not recommend Paddy and his team highly enough. We sold our house with them and they provided an excellent service. Their knowledge of the market is second to none. They were able to arrange everything from our EPC to conveyor. We were not living in the property at the time, but Paddy and his team were able to assist at every step making the process quick and easy. We followed all advice and were able to secure a good price in difficult market conditions. Our property went from on the market to completed in 2 months. This would have not been achievable without their support and local knowledge.

Daniel · 17 December 2023

Agent replied · 14 June 2024

Thank you for your lovely review, Daniel. We're glad to hear that you had a great experience selling your house with us. Our team at Paton & Co is dedicated to providing an excellent service and we're thrilled that our knowledge of the market and assistance throughout the process made it quick and easy for you. We appreciate your recommendation and are happy that we could help you secure a good price. If you ever need any assistance in the future, you know where we are.

5/5

Google

We bought our home through Paton & Co in May 2025. The service was excellent throughout and Paddy guided us through the purchase with clarity and good judgement, which made the process feel smooth and well managed. Professional, responsive and knowledgeable about the local market. If we were to sell in the future, Paton & Co would be our first call.

Nick · 16 March 2026

Agent replied · 16 April 2026

Good morning Nick, Very kind of you to send us a review. I'm delighted you had such a positive experience. Regards Paddy.

5/5

Google

Fantastic service from the team at Paton and Co, offering a professional yet friendly and personal approach. Buying and selling a house can be a stressful experience, but Chloe and Tamara were always on hand to answer any questions and offer guidance/ support throughout the sale, and the whole process was seamless. I would highly recommend Paton and Co.

Catherine · 3 November 2024

Agent replied · 10 November 2024

Good morning Catherine, thank you very much for taking the time to write a few words of appreciation and for your support with the business. They mean a lot to us. Regards Paddy.

5/5

Google

We wholeheartedly agree with other testimonials about Paton & Co providing a personal and good old-fashioned service which is becoming rather a rarity these days. We were informed about Paton & Co through the owner of a holiday let in the Scottish Borders whilst we were holidaying there. The whole experience from start to finish was superb, Paddy is an absolute pleasure to deal with; reassuring, professional and very approachable if you needed to ask any questions or needed advice. He even recommended a local removal firm, solicitor and surveyor, all of which have also been extremely efficient, professional and approachable. We also would like to extend our thanks to Tamara who was also brilliant. From the initial contact visiting us, to valuation, photography, website information, communication etc we could not fault Paton & Co at all. They were right with us and helping out until completion. We would not hesitate to recommend Paton & Co to anyone looking to sell or buy and also an estate agent who is very fair and extremely knowledgeable with their valuations. Thank you so much, Paddy, Tamara and the team :)

Claire · 18 September 2023

Agent replied · 14 June 2024

Good evening Claire, Thank you so much for such a wonderful review. It's the reason we set the business up. Thank you for your support. Regards Paddy.

5/5

Google

Tamara showed us a couple of houses and was always punctual.she kept in contact but was not intrusive. Once we had decided she guided us through the Scottish system , recommended a solicitor who was lovely. There were a few issues along the way but once Tamara got involved they were usually promptly sorted. I would thoroughly recommend Tamara from Paton + co Berwick. So happy with our new house.

Julia · 15 April 2024

Agent replied · 25 August 2024

Thank you so much Julia for your kind words. Enjoy your new home

5/5

Google

I was introduced to Paddy a few years ago. I was immediately impressed with his professionalism, understanding of client needs and his market knowledge. When the time came to sell my house I had no hesitation in turning to Paton & Co. My sale process ran very smoothly and Paddy was on hand whenever I needed him. Trust and confidentiality were important elements for me and Paddy wholly fulfilled those aspects throughout. I have the highest regard for Paddy and his team at Paton & Co.

Simon · 19 August 2023

Agent replied · 14 June 2024

Good morning Simon, thank you so much for your review. We set Paton & Co up for these very reasons. All the best with the move and please keep in touch. Paddy.

5/5

Google

We used Paton & Co to sell our property. Paddy was great to work with and we had full confidence in his approach to marketing and his knowledge and expertise of the local property market. What we especially liked was he understands no two client or house is the same so you have to adapt constantly which takes hard work, dedication and great communication. Paddy did his job brilliantly and we would not use any other estate agent if we were selling in the future.

Louise · 19 August 2023

Agent replied · 14 June 2024

Thank you Louise/Harris, very kind. It was a pleasure to act for you and sell such an amazing property. Regards Paddy.

5/5

Google

I highly recommend Paton & Co for buying/selling a property. We have just purchased a property, and was quite stressful not caused by Paton & Co. Paddy and his team were at the other end of the phone , when I was needing advice. Nothing was ever any trouble. You feel valued as a customer. If I am to ever sell or buy Paton & Co will be my first choice and should be yours too. Thank you for a lovely home

Aleysha · 15 June 2023

Agent replied · 14 June 2024

Thank you Aleysha, very kind of you to write such a lovely review.

5/5

Google

We came to Paton & Co as potential buyers; having been most taken with the way our viewing was conducted we asked Patrick to view and advise on the sale of our cottage. Again, we were impressed with the combination of individual and personal service, professional experience and expertise, local knowledge and market savvy. Paton & Co generated a lot of interest very quickly and we accepted a good offer. Although that sale unfortunately fell through, Patrick went straight into action again, we had an excellent offer within a few days and the sale went ahead. We would not hesitate to use Paton & Co in the future.

Moira · 15 June 2023

Agent replied · 14 June 2024

Thank you Mrs Worboys. It was a pleasure to act for you and appreciate your support. Thank you.

1/5

Google

Very Very poor, trying to search properties in Berwick ONLY and 1 miles radius, and properties come up from all over the area, Foulden to Holy Island. Very frustrating. Tried to search about 10 times, couldn't find the one I was interested in so gave up. Will go with another estate agent. ☹️

Rob · 26 March 2026

Agent replied · 16 April 2026

Hi Rob- sorry you are having trouble searching on our website. If you know the property you are searching for you should be able to just enter that property name? Or there is a map search where you can draw your area and see only properties within that show. Think that might help you. Alternatively give our office a call and we can send details to you. Hope that helps- please don’t judge us as an agent on googles search parameters. We also have our new website going live next month- so hopefully you will find that better in future. If you get in touch we would love the opportunity to help!

5/5

Google

Paddy and his team offer a world class service. They have a superb knowledge of both property and people and combine the two to give a truly exemplary service to both buyers and sellers. They have great integrity and their customer service is off the scale good at every level.

Isobel · 4 December 2024

Agent replied · 11 December 2024

Wow, thank you so much for your kind words. Can't wait to see what you do to the new house. Talk soon. Paddy.

5/5

Google

We received an amazing service from Paddy and the team at Paton & Co. Selling a house is a stressful experience but they were there to help us every step of the way. Paddy is extremely experienced, something we found valuable throughout the sales process. I would highly recommend their services.

Holly · 22 September 2024

Agent replied · 22 October 2024

Thank you Holly. I hope you are settling into the new house. Regards Paddy.

5/5

Google

Simply fantastic property agents. From start to finish Paddy and his team provided a thoroughly professional, personable and knowledgeable service on my property sale. They generated over 10 viewings per week, multiple offers significantly ahead of Home Report Value and had my property under offer in 2.5 weeks. I would have no hesitation in recommending Paton and Co to anyone considering selling their property. I wont be going anywhere else.

Alastair · 15 June 2023

Agent replied · 14 June 2024

Thank you for the fantastic review. It means a lot and is the reason we set up Paton & Co.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Paton and Co's Google reviews

Questions about Paton and Co

How many reviews does Paton and Co have?

Paton and Co's Berwick-upon-Tweed office has 132 reviews across two platforms: 122 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Paton and Co's rating?

Paton and Co is rated 4.9 out of 5 across all 132 reviews, and 4.9 out of 5 on Google from 122 reviews, checked 9 October 2026.

Has Paton and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Paton and Co, Berwick-upon-Tweed won Trusted Agent.

Where is Paton and Co's Berwick-upon-Tweed office?

Paton and Co, Paton & Co Estate Agents, 17F Windmill Way West, Ramparts Business Park, Berwick-upon-Tweed TD15 1TB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.