Trusted Agent profile · Berkhamsted

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Ashtons Berkhamsted reviews

★★★★★ Excellent

257 reviews across 2 platforms

158 High Street, Berkhamsted, HP4 3AT

Ashtons's office in Berkhamsted, at 158 High Street, is rated 4.8 out of 5 across 257 reviews on two platforms, including 245 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

245

Reviews on Google

This office

Facebook logo

4.3 / 5

12

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Berkhamsted office, from every platform, shown as written. First names only.

5/5

Facebook

The team in St Albans have been really helpful to us in purchasing our first home last summer. They are honest, genuine in their approach (not pushy like many other agents we've been to) and knowledgable of the St Albans area. We felt we had agents we could trust from start to finish and will certainly use them in the future should we need to. Particular mention to Louise and Sam. Thank you for all your help. Best wishes Clive

Clive · 3 January 2018

5/5

Google

A very quick sale with excellent pre-sale and after-sale service

Malcolm · 17 March 2024

Agent replied · 12 February 2024

Thank you so much for taking the time to leave your 5* review Malcolm, it's much appreciated. I will pass your kind words on to the team, who will be delighted. All the very best, the Ashtons team

5/5

Google

Superb company! Thoroughly recommend them if you're looking to buy or sell! A++++

Max · 22 May 2025

5/5

Google

Kim and the team were great from start to finish and made the experience of purchasing a new home a pleasant one. Highly recommended.

Paul · 22 March 2020

5/5

Google

We had fantastic and professional service from Pam and the team. They went above and beyond to ensure our purchase completed. I would highly recommend them.

Paul · 22 March 2019

5/5

Google

We bought a property marketed by Ashtons in Berkhamsted. They were brilliant-the process was managed really well and communication was great.

K · 17 March 2023

Agent replied · 12 February 2024

Thank you for taking the time to leave your 5* review. We're chuffed to hear your feedback and do hope to work with you again in the future! All the best, the Ashtons team.

5/5

Google

Couldn’t fault Pam and her team throughout the purchase. Her communication throughout was exceptional and particularly between both parties solicitors, couldn’t thank her enough.

Vicky · 22 March 2019

5/5

Google

Fab agents, super friendly and helpful. Delighted on how they helped secure us a house in our dream area.

Amy · 17 March 2023

Agent replied · 12 February 2024

Thank you for taking the time to leave us a review Amy - it's much appreciated!

5/5

Google

Excellent viewing this morning from Alex. Very professional and knowledgeable. Other estate agents - take note.

Clive · 17 March 2023

Agent replied · 12 February 2024

Thank you so much for taking the time to leave your 5* review Clive, it's much appreciated. I will pass your kind words on to Alex and our team, who will be absolutely delighted.

5/5

Google

Great service, cannot recommend enough

Penny · 22 May 2025

5/5

Facebook

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Waraga · 13 January 2021

5/5

Google

The whole team was efficient, friendly and reliable. They achieved my sale with great professionalism. Highly recommended.

Mark · 4 December 2024

5/5

Google

Great service, support and knowledge. Easy to deal with and very reliable.

Charles · 22 May 2023

Agent replied · 22 May 2026

Many Thanks Charles!

1/5

Google

Horrendous from start to finish took 16weeks on cash buy sale

Allyson · 22 May 2023

Agent replied · 22 May 2026

Hi Allyson. We did provide you with a buyer immediately and are disappointed that you based the review on the timescale of the purchase. Any delay caused after instruction to the solicitors is out of our control. Best Wishes Gilmore Estates

5/5

Facebook

Excellent service from Joshua Bland in Hitchin. His outstanding market knowledge and network means he offers sound advice on pricing and marketing strategy. Highly recommended.

Kelly · 18 June 2024

5/5

Google

The lady I recently spoke to at Gilmore's was very kind with her time and advice and extremely helpful. Thank you - you are much appreciated.

B · 22 May 2024

5/5

Google

Happy, cheerful staff, very professional service, we were very well informed throughout the buying process,no hesitation in recommending.

SIMON · 22 May 2022

Agent replied · 22 May 2026

Thank you Simon we wish you all the best in your new home

1/5

Facebook

I hope no one else has to live next door to a property managed by Ashton's. Total disregard for covid rules and noise. Utterly miserable year living next to disrespectful tenants and no support from Ashton's. Think carefully before picking your agent. No surprise that there's not a single Ashton's board in our village, people talk!

Laura · 26 January 2021

5/5

Google

Everything so far with my sale has run smoothly, and they have been flexible around my challenging work pattern. The photos taken were professional and I got a quick sale using the service, so if I were to sell in the area again, I would go back to Gilmore's.

Alexander · 22 May 2021

4/5

Google

Always felt well looked after and in capable hands .

Neil · 22 May 2022

Agent replied · 22 May 2026

Many Thanks Neil!

5/5

Google

Overall service has been great. Helpful, prompt and responsive at all stages and in all interactions.

Ben · 22 March 2021

Agent replied · 14 June 2024

Thank you so much for your fantastic rating Ben - it's much appreciated!

5/5

Google

Very professional and friendly attention to our sale and purchase of our new home.

Raymond · 22 May 2024

1/5

Google

Enquiried re land department 9.20am Friday. Didn’t get a call back that day as promised. Found another agent who actually wanted my business and could handle it.. they should be more proactive in calling back clients. Of course I’m sure they will make an excuse but it’s really not excusable.

Craig · 22 March 2019

5/5

Google

Very reliable, well established and experienced estate agents. Highly recommended.

Stephen · 22 March 2021

Agent replied · 24 June 2024

Hi Stephen. Thank you so much for your 5* review - we're delighted to hear your feedback and hope to work with you again in the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ashtons Berkhamsted

How many reviews does Ashtons Berkhamsted have?

Ashtons's Berkhamsted office has 257 reviews across two platforms: 245 on Google, 12 on Facebook (across the whole business).

What is Ashtons Berkhamsted's rating?

Ashtons Berkhamsted is rated 4.8 out of 5 across all 257 reviews, and 4.8 out of 5 on Google from 245 reviews.

Has Ashtons won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons, Berkhamsted won Trusted Agent.

Where is Ashtons's Berkhamsted office?

Ashtons Berkhamsted, 158 High Street, Berkhamsted, HP4 3AT.

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