Trusted Agent profile · Berkhamsted
Verified
★★★★★
257 reviews across 2 platforms
158 High Street, Berkhamsted, HP4 3AT
Ashtons's office in Berkhamsted, at 158 High Street, is rated 4.8 out of 5 across 257 reviews on two platforms, including 245 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Berkhamsted office, from every platform, shown as written. First names only.
5/5
GoogleThe service I received was professional, friendly and extremely competent. Many people commented on the particularly excellent photographs and video - in fact the marketing package was so effective that I sold my home in just a few days! I couldn't ask for more - thanks especially to Tracey & Lesley Gilmore.
Hi Margaret thank you so much for the lovely review. We hope you are settled well in your new home!
5/5
GoogleGreat service from Chris Hawes!
Thank you Stevie for taking the time to leave us a review, Chris will be so pleased to hear you were happy with the service he was able to provide. Best wishes, the Ashtons team.
5/5
GoogleReally professional and friendly!
Thank you Nick your 5* review. Best wishes, the Ashtons team.
5/5
GoogleListened to our specifications and never wasted our time with anything that was close or bang on what we were looking for. Lovely people, professional, 10/10.
Thank you so much for your review Adam - we are always delighted to hear feedback from our clients. We very much look forward to working with you in the future! Best wishes from the team at Ashtons
5/5
GoogleSplendid service from Ashtons throughout sale of my house. Julie combines friendliness with professionalism. I had confidence in all of the team from day one.
Thank you for taking the time to leave us a review Anne. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.
5/5
GoogleFirst class and professional Estate Agents who work with you as a family instead of being a number or a hard sell. All enquiries we made were promptly answered and we would recommend the Company without hesitation.
Thank you David and Best Wishes to you both! Tracy & Lesley
5/5
GoogleAlex did an amazing job of showing us around a property on Bank Mill lane yesterday afternoon. She was very knowledgeable, friendly and professional.
Thank you for taking the time to leave us a review Paula. We pride ourselves on our personal and efficient service, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.
5/5
GoogleThe team are friendly, helpful and down to earth with great knowledge in what they do.
5/5
GoogleWe had a superb showing of a house by Alek’s, very informative and made everything simple for us. Thank you. Gavin & Alice.
Thank you so much for your review Gavin & Alice. We are always delighted to hear feedback from our clients, and Aleks will be pleased she was able to help you on your property journey. We very much look forward to working with you in the future! Best wishes from Ashtons
5/5
GoogleA huge thanks to Aitchison Estate Agents for becoming our first strategic partner working with The Hospice of St Francis to combine our care and support for local people and their families living with a life-limiting illness with an agency …
5/5
GoogleI recently let a flat through Nicola in the Lettings department - great service very helpful will definitely use again
Thank you Gary for your kind words and for taking the time to review us. Nicola was delighted to help you. Best wishes from the team at Ashtons
1/5
GoogleI have over 20yrs experience in estate agency, i used them to sell my home in Berkhamsted! DO NOT USE.
Naturally we are disappointed to read your comments Ben. We are keen to understand more about your experience. Our Branch Manager, Liam Partridge, would welcome a call on 01442 862533 to discuss this further.
5/5
GoogleExcellent service from buying and selling perspective. A lot of agents are very complacent, but these are quite Proactive. Recommend.
Thank you so much for taking the time to leave your 5* review. The team at Berkhamsted were delighted to hear your comments. Best wishes from the team at Ashtons
5/5
GoogleOverall they have a been a big help in both the selling and buying process. As someone who had no knowledge of the procedure I feel like I’ve been supported throughout.
Thank you Nickie and we all wish you well in your new home!
5/5
GoogleAshtons let my treasured family home quickly and efficiently, and secured a valuable rent from a good tenant.
Thank you so much for taking the time to leave your 5 star review, it is very much appreciated. The Lettings Team have been delighted to assist you on your journey to finding your tenant.
1/5
GoogleRude and have no enthusiasm. Enquired about a property just to be given a 1 liner to kill the conversion. Clearly couldn't be bothered to qualify or engage with a customer today.
We're incredibly disappointed and sorry to hear your experience with Ashtons wasn’t a positive one. Ashtons focuses on building relationships with our customers and we would be happy to discuss any concerns you have. If you would like to contact the Berkhamsted office on 01442862533 we would be happy to discuss further with you. Many thanks, the Ashtons team.
5/5
GoogleSelling a house with Gilmores was an a very easy process. The sraff were very professional and responsive to all questions and queries we had. Fantastic value for fantastic service
1/5
FacebookAlways thought Ashtons was the best of Estate agents !! As have been with a few .. but their choice of landlord is not acceptable, they should only take on properties that are fully checked and have EICR certificates ???? Well I can assure you mine has not !! It was all done privately by the landlord and his friends !! After having electricians around to fix the completely live back splash in the kitchen and the metal light switches around the house !! And the bare wires hanging out of an old socket in my 8 year olds bedroom AND the normal extension cable drilled through the ceiling of the BATHROOM!! you question what checks where Put in place if any ?? Now all I ask is him to fix a dishwasher with nothing for 3 months !!!!! Ashtons has gone right to the bottom for me I have never had this level of non existent response and failure to do anything about anything!!!!!
5/5
GoogleA big thanks to Tracy and her team for the fast and efficient sale of our house from first contact through to completion
5/5
GoogleSpeedy, efficient and delivered a great result for the letting of an apartment property.
Thank you so much Paul for taking the time to leave your 5* review. Nicola and the lettings team are very happy to receive your positive feedback.
5/5
Googleexcellent, very communicative, proactive and friendly
5/5
GoogleVery helpful, patient and friendly staff.
5/5
GoogleAbsolutely wonderful experience as first time renters, friendly staff who were really helpful at explaining everything for us without talking down to us. We went back for a few viewings to measure everything and it was no bother to them at all!
5/5
GoogleWe were very happy with the service, friendliness and professionalism of all the staff we made contact with during the sale process of our house. Thank you.
Thank you so much for taking the time to leave your 5* review Sally - we are always absolutely delighted to hear positive feedback from happy clients! Wishing you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ashtons, Berkhamsted won Trusted Agent.
