Trusted Agent profile Β· Berkhamsted

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Ashtons Berkhamsted reviews

β˜…β˜…β˜…β˜…β˜… Excellent

257 reviews across 2 platforms

158 High Street, Berkhamsted, HP4 3AT

Ashtons's office in Berkhamsted, at 158 High Street, is rated 4.8 out of 5 across 257 reviews on two platforms, including 245 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

245

Reviews on Google

This office

Facebook logo

4.3 / 5

12

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Berkhamsted office, from every platform, shown as written. First names only.

5/5

Google

Helpful, friendly and made our move as simple as possible

Coral Β· 17 May 2026

5/5

Google

Just been shown around two properties by the lovely Alex, still smiling through the rain, super helpful and informative - thank you!

Charlie Β· 17 March 2025

Agent replied Β· 4 June 2024

Thank you Charlie for your review, we're always so pleased to receive feedback so this is much appreciated. Best wishes, the Ashtons team.

1/5

Google

Not even 1 star to be honest. Joke of a business. They lie to people and deny it when confronted. Terrible experience will be telling everyone to avoid and how bad they are. They cause unnecessary stress when moving house which is already stressful which nobody needs. Not professional, non-responsive when it comes to property maintenance and send the worst workmen out who just 'bodge' the jobs.

Joshua Β· 22 May 2022

Agent replied Β· 22 May 2026

We are sorry to hear that you were not happy with the service provided and wish you well.

5/5

Google

Fabulous from the start would definitely recommend πŸ‘ …

Bella Β· 15 May 2026

5/5

Google

Ashtons were acting for the seller when we bought our first house and we found them immensely helpful throughout. The team were excellent at guiding us through the process and very responsive to our plentiful queries. They also pro-actively put us in touch with other members of their team as the process moved forward, which made everything much smoother. I would recommend them.

C Β· 8 October 2022

Agent replied Β· 12 February 2024

Thank you for taking the time to leave us a review. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.

5/5

Google

From the first phone call to the last , post completion, an excellent service. Timely communications, good advice and friendly team

Paul Β· 16 March 2025

Agent replied Β· 21 August 2024

Thank you Paul for your 5* review. The team in Berkhamsted will be delighted with your positive feedback. We hope to work with you again in the future, best wishes, the Ashtons team.

4/5

Google

Shown around by Aleks who provided us with a great deal of information not only about the property but on the local amenities. She also provided some insights about what may be possible with the current layout if certain aspects we raised were not quite how we would have liked them

Vince Β· 8 October 2023

Agent replied Β· 26 May 2024

Thank you so much for your review Vince. We are always delighted to hear feedback from our clients and will be sure to pass on your comments to Aleks. We very much look forward to working with you in the future!

5/5

Google

I used Ashton's to sell both my house and my Mother's house. During the whole process they kept me totally informed, all the team were great making what could of been a difficult time very managble. Would certainly use them again.

Mark Β· 17 March 2024

Agent replied Β· 12 February 2024

Thank you for taking the time to leave your 5 start review Mark, it is very much appreciated. We are very happy to hear that your experience with us has been such a positive one and we look forward to working with you again in the future.

5/5

Google

Had great experience buying a house in Berkhamsted with Ashtons. All the staff were friendly and helpful. Most importantly they didn't try to up-sell us on anything and were up front and honest with us about potential problems with the house.

Frankie Β· 17 March 2024

Agent replied Β· 12 February 2024

Thank you for taking the time to leave us a 5* review Frankie. It's always great to hear feedback from our clients. The Berkhamsted team are delighted to have been able to help you. Best wishes, the team at Ashtons.

5/5

Google

We had a really good experience buying our home with Ashtons. After horrendous experiences with other agents (including our own when we sold our flat in London), the team at Ashtons have been helpful, polite, responsive and with a very good attitude. Both the agent that handled the initial viewings, Julie from the Berkhamstead office, and our progressor, Lucy in the Harpended office, were really great with keeping up up to date with everything and liaising with the vendor with tact but also efficiently. It really could not have gone any smoother. Thank you, from Alex & Carl

Sewrendipity Β· 8 October 2023

5/5

Google

Fantastic service from all the team at Ashton’s Berkhamsted. The valuation was by far the most thorough and knowledgeable experience. Abbey from the sales team was brilliant to deal with and quickly secured us a buyer.

Aimee Β· 16 June 2024

Agent replied Β· 22 June 2024

Thank you Aimee for your 5* review. We're pleased you were so happy with the service you received and wish you all the best for a speedy completion, the Ashtons team.

5/5

Facebook

After having a bad experience with another estate agent, Nick at Ashtons in Rebourn was an amazing support and great help. Thank you for all the support!

Michelle Β· 1 November 2018

Agent replied Β· 26 February 2025

You're very welcome Michelle!

5/5

Google

Delayed review but We had fantastic and smooth experience with Gilmore. Very professional, helpful, throughout renting a property. Would recommend them to anyone who are looking to rent a property with the safe knowledge knowing you are protected as tenant and respected. Always at the other end of the phone if needed, nothings ever a problem. Wonderful team and friendly everytime.

Leanne Β· 22 May 2022

Agent replied Β· 22 May 2026

Hi Leanne. Hope you are all settled well in your new home!

5/5

Facebook

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Pally Β· 14 August 2023

5/5

Google

Lovely to meet Aleks who was very knowledgeable and not at all pushy. A pleasure!

Mandy Β· 16 March 2025

Agent replied Β· 12 November 2024

Thank you Mandy for your review, we're pleased to hear Aleks was able to assist you. Best wishes, the Ashtons team.

5/5

Google

Grace at Ashtons was a help throughout the process. I'd highly recommend using Ashtons.

Adam Β· 16 March 2025

Agent replied Β· 26 September 2024

Thank you Adam for your 5* review, we are always delighted to hear feedback from our clients. Wishing you all the best, the Ashtons team.

5/5

Facebook

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LS Β· 18 May 2023

5/5

Google

Amazing experience, the staff are excellent with providing all the information you need and passing on numbers or emails for additional support with plumbing, gas and electricity!

Amy Β· 22 September 2025

5/5

Google

Abbey & Ashton's were thorough, responsive & professional throughout our purchase. Would definitely recommend.

Charlie Β· 5 February 2025

Agent replied Β· 5 February 2025

Thank you for your lovely feedback! We're delighted to hear that Abbey and the team provided a thorough and professional experience during your recent property purchase. Wishing you lots of happiness in your new home, the Ashtons team!

5/5

Google

I had a great experience with Abbey in the sales team. She was very professional and friendly and really made me feel at ease about the moving process!

Jenny Β· 25 June 2024

Agent replied Β· 28 June 2024

Thank you for taking the time to leave your 5* review Jenny, it is much appreciated. We are delighted Abbey could help make you feel at ease with the moving process. Wishing you all the best, from the team at Ashtons

5/5

Google

Great viewing with Aleksandra, very friendly and knowledgeable. Thank you!

Kelly Β· 16 March 2025

Agent replied Β· 23 July 2024

Thank you Kelly for your lovely 5* review, best wishes the Ashtons team.

5/5

Google

Alex from Ashtons was great!! We did a viewing on Saturday with her and she was very professional and her knowledge about the property was excellent. Thanks again for your time Alex!

Hollie Β· 17 March 2024

Agent replied Β· 29 February 2024

Thank you so much for your feedback Hollie. We are always delighted to read such lovely comments about our team, so it is very much appreciated. Best wishes from the team at Ashtons

5/5

Google

Alex’s. Very friendly, knowledgeable and understanding of our position.

Joe Β· 28 February 2025

Agent replied Β· 20 March 2025

Thank you Joe for taking the time to leave your review. we're always so pleased to hear feedback from our clients and Alex will be delighted with your comments. Best wishes, the Ashtons team.

5/5

Google

Appreciated the attentiveness, flexibility and very knowledgable.

Joanne Β· 16 March 2025

Agent replied Β· 9 May 2024

Thank you Joanne for your 5* review, its much appreciated. Best wishes, the Ashtons team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ashtons Berkhamsted

How many reviews does Ashtons Berkhamsted have?

Ashtons's Berkhamsted office has 257 reviews across two platforms: 245 on Google, 12 on Facebook (across the whole business).

What is Ashtons Berkhamsted's rating?

Ashtons Berkhamsted is rated 4.8 out of 5 across all 257 reviews, and 4.8 out of 5 on Google from 245 reviews.

Has Ashtons won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons, Berkhamsted won Trusted Agent.

Where is Ashtons's Berkhamsted office?

Ashtons Berkhamsted, 158 High Street, Berkhamsted, HP4 3AT.

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