Trusted Agent profile · Berkhamsted

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Ashtons Berkhamsted reviews

★★★★★ Excellent

257 reviews across 2 platforms

158 High Street, Berkhamsted, HP4 3AT

Ashtons's office in Berkhamsted, at 158 High Street, is rated 4.8 out of 5 across 257 reviews on two platforms, including 245 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

245

Reviews on Google

This office

Facebook logo

4.3 / 5

12

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Berkhamsted office, from every platform, shown as written. First names only.

5/5

Google

Aleks gave us a great viewing with a great welcome, lots of information and enthusiasm. She clearly also has a good relationship with vendor. Thanks Aleks!

Ella · 14 February 2025

Agent replied · 28 February 2025

Thank you Ella for your 5* review. We're so pleased to hear Aleks was able to provide you with lots of information on the property you were viewing. Good luck with your house search. All the best, the Ashtons team.

5/5

Google

Just wanted to praise Lauren and James from the berkhamsted branch for quickly dealing with and arranging a house renovation valuation to enable us to work out the numbers in time allowing us to submit for planning within the timescale that we had. Thank you to both of you.

Daniel · 9 November 2025

Agent replied · 17 October 2025

Thank you Daniel for taking the time to leave us a review. We're so pleased to hear Lauren and James were on hand to assist you with a valuation. We hope to be able to work with you again in the future and wish you all the best with your renovation, the Ashtons team.

5/5

Google

Great experience with Jason @ Ashtons Berkhamsted when buying my home. Communication was excellent, he really drove things forward with my purchase and he was always able to help with my queries. Following completion he has always been available to help me, thanks Jason!

Charlie · 15 April 2024

Agent replied · 26 April 2024

Thank you Charlie for your 5* review. We are always happy to receive feedback from our clients and are so pleased Jason was able ensure your purchase was smooth and stress-free. Wishing you all the very best in your new home, the Ashtons team.

5/5

Google

As first-time buyers, the whole process can be very daunting, but the team at Gilmore were happy to help and communicated fantastically throughout. Where we faced any issues with solicitors and paperwork, Gilmore were the shining light, helping in any way they could. We would definitely recommend to anyone!

Jordan · 22 May 2025

5/5

Google

We cannot recommend Ashtons enough, especially Abbey who has been our main point of contact throughout our sales process and also been very helpful with us securing our new home with another estate agent. Fantastic communication and friendliness throughout, couldn't be more pleased.

Max · 24 April 2024

Agent replied · 9 May 2024

Thank you Max for taking the time to leave us a review. I will pass your comments on to Abbey who will be delighted to hear you were so happy with the service received. We wish you all the very best in your new home, the Ashtons team.

5/5

Google

We had such a great experience with Ashtons, and particular thanks to Nicola, the Lettings Manager. After a very stressful and long search with other agents, we found our dream home with Ashtons and can't wait to move. Nicola"s help and support was invaluable!

Rebecca · 17 March 2024

Agent replied · 12 February 2024

Thanks so much for your feedback Rebecca. We're delighted to have been a part of your journey to finding your dream home! Good luck with the move. From the Ashtons team

5/5

Google

Ours has been a frustratingly, lengthy sale and the guys at Ashtons were great at managing a path between us all to ensure that we got there in the end. Jules in particular, was really helpful although everyone we spoke with was very professional. I can't say that we will be moving again anytime soon but I would certainly use their services again.

Jacqui · 8 October 2022

Agent replied · 12 February 2024

Thank you so much for taking the time to leave your 5* review Jacqui, it's much appreciated. I will pass your kind words on to the team, who will be absolutely delighted. All the very best, the Ashtons team.

5/5

Google

Our dealing with the Berkhamsted office, with Julie being our main point of contact was always handled well and we very happy with the communication and service provided. Once our sale was underway, we were passed over to another office to proceed to exchange and completion, here the communication was very heavily email orientated which we felt was not the best method of communication when dealing with issues in the chain. With that said, We would use Ashton again in the future. Thanks for all your hard work.

Catherine · 8 October 2024

Agent replied · 17 March 2026

Thank you Riltzy for taking the time to leave your review. Your feedback and comments are appreciated and noted and we are pleased that Julie and the team were able to progress your sale to a successful completion. We look forward to working with you again in the future, best wishes, the Ashtons team.

5/5

Google

Aleks was lovely. Provided us with lots of information and was very knowledgable about the property she showed us.

Sarah · 16 March 2025

Agent replied · 16 March 2026

Thank you Sarah for your 5* review. We're pleased to hear Aleks was able to provide you with all the information required during your recent viewing. Best wishes, the Ashtons team.

5/5

Google

I've been a tenant for five and a half years supported by gilmores estates. I find them very helpful and approachable. They are a very friendly company that would go the extra mile to help with any issues. I would highly recommend gilmores to anyone who is looking to rent a property.

Bev · 19 May 2026

5/5

Google

Great experience using Ashtons. Abbey is fantastic and really understood what we wanted. Highly recommend :)

Femke · 16 March 2025

Agent replied · 16 March 2026

Thank you for your 5* review Femke. We are delighted Abbey was able to help. Wishing you all the best, from the team at Ashtons

5/5

Google

Great customer service - Aleks and Abbey were extremely helpful in our search. Would recommend

Raj · 16 March 2025

Agent replied · 2 August 2024

Thank you for your 5* review Raj, we're always delighted to receive feedback from our clients. Wishing you all the best, the Ashtons team.

5/5

Google

From Tracy valueing our house i have been helped me every step of the way. The team are great go the extra mile and always available to help with my queries Their local knowledge is incredible. I would not hesitate to recommend them to anyone thinking of selling their home'

Castle · 21 May 2026

5/5

Google

The team at Ashtons has been brilliant, would highly recommend! Abbey has been amazing!

Joanna · 16 March 2025

Agent replied · 3 July 2024

Thank you Joanna for your 5* review, your comments will be passed on to the team who will be delighted! Best wishes, the Ashtons team.

5/5

Google

We were recently shown around a property by Aleks. In all the houses we have viewed no one has given us more information about the property. She was extremely knowledgeable and was very engaged in the process. Thank you!

Laura · 17 November 2025

Agent replied · 21 November 2025

Thank you Laura for your 5* review. It's great to hear that Aleks was able to share her extensive knowledge with you during your property viewing, we're pleased to hear we stood out from the competition! We will pass your kind comments on to Aleks who will be delighted with your feedback. Wishing you all the best in your property search, the Ashtons team.

5/5

Google

Thanks to Abbey who was beyond helpful with our search, cannot recommend enough!

Ciara · 17 March 2025

Agent replied · 25 June 2024

Feedback from our clients is very important to us so we're grateful to you for taking the time to leave us a review, thank you Ciara! Best wishes, the Ashtons team.

5/5

Google

Very helpful when we werw buying in Berkhamsted; Abbey kept us informed throughout.

Adam · 16 March 2025

Agent replied · 16 October 2024

Thank you Adam for taking the time to leave us a review. We're pleased to hear Abbey was on hand to support you throughout your property journey. Best wishes, the Ashtons team.

5/5

Google

Aleks was very helpful at our house viewing. Thank you 😊 …

Abbi · 16 March 2025

Agent replied · 19 November 2024

Thank you Abbi for taking the time to leave us a review. We're pleased that Aleks was able to assist you during your recent property visit. Best wishes, the Ashtons team.

5/5

Google

Aleks was lovely and showed me around 2 properties. Very organised and welcoming, brochures for each property provided as well as plenty of time to walk around and get a feel for both houses.

Matthew · 17 March 2024

Agent replied · 12 February 2024

Thank you so much for your review Matthew - we are always delighted to hear feedback from our clients. We very much look forward to working with you in the future!

5/5

Google

Aleks was lovely. Provided us with lots of information and was very knowledgable about the property she showed us.

LillMizzSarah22 · 18 November 2024

Agent replied · 2 December 2024

Thank you Sarah for your 5* review. We're pleased to hear Aleks was able to provide you with all the information required during your recent viewing. Best wishes, the Ashtons team.

5/5

Google

Great agents, 2 asking price offers within days, couldn’t ask for better service. Highly recommended

Allison · 8 May 2026

Agent replied · 22 May 2026

Thank you so much Alison. Glad you are happy with your new purchase!

5/5

Google

Aleks is simply beautiful inside and out. She spent quality time with us. Answering all our Qs and nothing seamed 2 much 4 her. An unhurried and pleasant viewing. Thank U Aleks ❤️

Eve · 17 March 2024

Agent replied · 12 February 2024

Thank you so much Eve for your 5* review and your kind words. We will be sure to pass on your comments to Aleks who will be delighted to have helped. Best wishes from the team at Ashtons.

5/5

Google

Our dealing with the Berkhamsted office, with Julie being our main point of contact was always handled well and we very happy with the communication and service provided. Once our sale was underway, we were passed over to another office to proceed to exchange and completion, here the communication was very heavily email orientated which we felt was not the best method of communication when dealing with issues in the chain. With that said, We would use Ashton again in the future. Thanks for all your hard work.

RiltZy · 5 April 2024

Agent replied · 26 April 2024

Thank you Riltzy for taking the time to leave your review. Your feedback and comments are appreciated and noted and we are pleased that Julie and the team were able to progress your sale to a successful completion. We look forward to working with you again in the future, best wishes, the Ashtons team.

5/5

Google

The service and support we have received from Ashtons has been terrific - responsive, thorough, timely and professional throughout. Ella Proctor has been of great assistance to help us manage two rental properties, and Nicola Park has advised on rental plans and preparing our property. Great stuff!

Richard · 17 March 2023

Agent replied · 12 February 2024

Hi Richard, many thanks for taking the time to leave your review. We love to hear feedback from our clients and we're delighted you're experience with Ashtons has been a positive one! All the best, the Ashtons team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ashtons Berkhamsted

How many reviews does Ashtons Berkhamsted have?

Ashtons's Berkhamsted office has 257 reviews across two platforms: 245 on Google, 12 on Facebook (across the whole business).

What is Ashtons Berkhamsted's rating?

Ashtons Berkhamsted is rated 4.8 out of 5 across all 257 reviews, and 4.8 out of 5 on Google from 245 reviews.

Has Ashtons won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons, Berkhamsted won Trusted Agent.

Where is Ashtons's Berkhamsted office?

Ashtons Berkhamsted, 158 High Street, Berkhamsted, HP4 3AT.

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