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Ashtons Berkhamsted reviews

★★★★★ Excellent

257 reviews across 2 platforms

158 High Street, Berkhamsted HP4 3AT

Ashtons's Berkhamsted office at 158 High Street is rated 4.8 out of 5 across 257 reviews on two platforms, including 245 Google reviews rated 4.8. The 12 Facebook count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

245

Reviews on Google

This office

Facebook logo

4.3 / 5

12

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Ashtons. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Berkhamsted office, from every platform, shown as written. First names only.

5/5

Google

Ashtons delivered a first class level of service that made the whole experience clear and simple. Julie was always attentive and patient and at viewing allowed us extra time to view at our own pace. When it came to selling our home, everything was smooth and ran to schedule. Thank you Ashtons

Tim · 17 March 2025

Agent replied · 21 August 2024

Thank you Tim for your wonderful review. We're so pleased to hear that Julie and the team were able to make your recent property journey as smooth and stress-free as possible. We look forward to working with you again in the future, best wishes, the Ashtons team.

5/5

Google

Lauren was a joy to deal with. Prompt, friendly & knowledgable. Even though on this occasion the house wasn't quite right for us, Lauren's already researching-away looking for similar places in the area. Great job, thanks. Onwards we go... together we'll find something.

Duncan · 1 July 2025

Agent replied · 3 July 2025

Thank you Duncan for your kind words! We’re so glad to hear Lauren has made your experience such a positive one with her prompt and friendly support, she'll be delighted to know her efforts have been appreciated. We’re excited to continue supporting you in your search! Best wishes, the Ashtons team.

5/5

Google

Always reassuring to know Lindsay is on the other end of the line to sort out any potential issues, She has always come through for sorting out maintenance issues and the recent communal waste problem now resolved. Thank you.

Anna · 19 May 2026

5/5

Google

James is amazing Very professional, extremely knowledgable in all areas- buying, selling and renting Very reliable and an all round genuinely nice guy I wouldn’t hesitate to recommend him

Koula · 9 November 2025

Agent replied · 9 November 2025

Thank you for your 5 star review Koula! We are delighted James was able to help. Wishing you all the best, from the team at Ashtons

5/5

Google

Excellent service from all the staff at Ashtons. Communicated with me efficiently during the whole process and 'held my hand' throughout. I can't fault them in any way at all. Big thanks to Abbey and Rebecca who worked with me but all the staff at Ashtons are friendly and supportive.

Jean · 17 March 2025

Agent replied · 9 May 2024

Thank you for your review Jean, its much appreciated. We thrilled to hear that Abbey, Rebecca and the rest of the team were able to ensure your property journey was a positive experience for you! We wish you the best and hope to work with you again in the future, the Ashtons team.

5/5

Google

I recently viewed a property with Alex Chambers from Ashtons Estate Agents. Alex was knowledgeable and provided useful information about the property and the local area. She was professional, answered all my questions, and made the process straightforward. I appreciated her help and would recommend her and Ashtons Estate Agents.

Dee · 16 March 2025

Agent replied · 2 August 2024

Thank you for your 5* review Dee, we will pass your comments on to Aleks who will be delighted to hear you were so pleased with the guidance she was able to provide during your recent property search. All the best, the Ashtons team.

5/5

Google

Julie has been fantastic from the first moment we met. She found our new home for us and helped us every step Of the way. Great service you can trust.

Scott · 14 October 2025

Agent replied · 17 October 2025

Thank you Scott for your 5* review. We will pass your kind words on to Julie who will be delighted with your feedback. Wishing you all the best in your new home, the Ashtons team.

5/5

Google

We have had great customer service from Ashtons over the past year. Julie has been incredibly helpful and supportive as the search continues for our next home. More recently we viewed a property with Chloe and found her to be very professional and knowledgeable. Many thanks for all your help so far.

Zoe · 5 February 2025

Agent replied · 16 January 2025

Thank you for your wonderful review Zoe! We’re thrilled to hear about your positive experience with Julie and Chloe, providing a personal and efficient service is always our goal. We’re grateful for your kind words and look forward to continuing to assist you in finding your next home. Best wishes, the Ashtons team.

5/5

Google

We’ve found Ashtons to be exceptional. Incredible team, who are always helpful and knowledgeable. Aleks Chambers (who has been helping us find our next home) is, quite simply, amazing. She is super friendly and she listens to everything we say. Aleks picks up on the little things that are important to us, and builds that into the search criteria of the homes that she shows us. Top Team - Amazing Aleks.

Gary · 9 December 2025

Agent replied · 19 December 2025

Thank you so much Gary for your wonderful review. We’re delighted to hear that you’ve found our team exceptional and that Aleks has provided such a personalised, thoughtful service while helping you find your next home. Your kind words mean a great deal, and we’ll be sure to pass them on to Aleks and the wider team. Best wishes, the Ashtons team.

5/5

Google

Everyone at Ashtons Berkhamsted were so helpful with our purchase. Julie especially was always available and communicated well. A big thank you for your assistance.

SJW · 17 November 2025

Agent replied · 21 November 2025

Thank you for taking the time to leave us a review, much appreciated. We will pass on your kind comments to Julie and the rest of the team in Berkhamsted who will be thrilled with your feedback. Wishing you all the best, the Ashtons team.

5/5

Google

Excellent experience, the house was marketed at he right price and sold within a few days. The sales progression support was excellent and made sure everything went according to plan. Would highly recommend.

John · 15 September 2026

Agent replied · 16 September 2026

Thank you John for your kind words, we will pass on your feedback to the team. Thank you for your recommendation and we wish you all the best for the future, the Ashtons team.

5/5

Google

We had a conversation with Alex, she listened to the brief and got it spot on. Also Alex was so knowledgeable and personable, such a positive viewing Thank you

Karry · 25 September 2025

Agent replied · 17 October 2025

Thank you Karry for taking the time to leave your review. Alex will be delighted to hear you were pleased with the service she was able to provide. Best wishes, the Ashtons team.

5/5

Google

We cannot recommend Ashtons enough, especially Abbey who has been our main point of contact throughout our sales process and also been very helpful with us securing our new home with another estate agent. Fantastic communication and friendliness throughout, couldn't be more pleased.

Natasha · 17 March 2025

Agent replied · 17 March 2026

Thank you Max for taking the time to leave us a review. I will pass your comments on to Abbey who will be delighted to hear you were so happy with the service received. We wish you all the very best in your new home, the Ashtons team.

5/5

Google

Absolutely amazing service, Lindsey was so helpful and friendly. Got everything sorted for my so quickly. Really took the stress out of my move. Thank you so much.

Kayleigh · 18 May 2026

5/5

Google

I cannot fault the wonderful service I have had and would recommend them highly to anyone. They have been the best agents I have ever dealt with by far. From the sales team at Berkhamsted to the customer services & sales progression team at Harpenden. All were personable, professional and a joy to deal with. Thank you all so much! Special mention to Liam, Abby, Alex, Julie, Gill & Lucy who I had most contact with.

Linda · 18 May 2023

Agent replied · 12 February 2024

Thank you very much Linda for your kind words. Our aim is to provide the best possible service and to receive your feedback has been wonderful. With very best wishes from the Ashtons Team.

5/5

Google

Abbey has been so wonderful to work with on the sale of our home - we needed to move very quickly to get everything agreed, and the team have been incredibly responsive throughout, with great understanding of the local market.

Emily · 16 March 2025

Agent replied · 29 October 2024

Thank you Emily for your lovely review. We will pass on your kind words to Abbey and the team who will be so pleased. Wishing you all the best, the Ashtons team.

5/5

Google

From start to finish this company was so easy to deal with. Liam was professional but also very personable. I was only renting a flat but i felt like i was getting the same service that someone spending a million pounds might get. Would definitely recommend! Will

Will · 10 December 2024

Agent replied · 24 February 2025

Thank you Will for your 5* review. We pride ourselves on our personal and efficient service so are delighted with your feedback, we will pass your kind words to Liam and the team. Best wishes, the Ashtons team.

5/5

Google

Thank you to Abbey, Liam and the rest of the Ashtons team. You have been a great Agency to deal with and we will strongly recommend you to any future home buyers looking to buy in the Berkhamstead area.

Michelle · 17 March 2025

Agent replied · 3 July 2024

Hi Michelle, thank you for taking the time to leave us a review. We're delighted to hear Liam, Abbey and the team were able to assist you in your recent purchase! We hope to work with you again in the future. Best wishes, the Ashtons team.

5/5

Google

A huge thank you to Abbey and Grace for all their help with our move. We found that nothing was too much trouble for them and they ensured that our move went really smoothly. We would definitely recommend Ashtons.

Charlie · 16 March 2025

Agent replied · 17 September 2024

Thank you Charlie for taking the time to leave us a review. We're delighted to hear Abbey and Grace were able to make your recent property journey such a positive experience. We wish you lots of happiness in your new home. Best wishes, the Ashtons team.

5/5

Google

From start to finish this company was so easy to deal with. Liam was professional but also very personable. I was only renting a flat but i felt like i was getting the same service that someone spending a million pounds might get. Would definitely recommend! Will

Willi · 26 November 2024

Agent replied · 2 December 2024

Thank you Will for your 5* review. We pride ourselves on our personal and efficient service so are delighted with your feedback, we will pass your kind words to Liam and the team. Best wishes, the Ashtons team.

5/5

Google

A fantastic estate agent, very knowledgeable, follows up very diligently from start to finish. Excellent customer service keeps you informed every step of the way. Lesley was a joy to work with and is truly outstanding. I would not hesitate to recommend this estate agent and Lesley for any property needs, be it selling, buying or letting.

Jackie · 22 August 2025

5/5

Google

Julie was fantastic! Super reliable and professional. Would highly recommend the Ashton’s team.

Oliver · 6 December 2025

Agent replied · 19 December 2025

Thank you Oliver for taking the time to leave us a review. We're delighted to hear Julie was on hand to assist you and we appreciate your recommendation. Wishing you all the best, the Ashtons team.

5/5

Google

We have had a great experience with Gilmores and especially Lesley. Honestly nothing too big or small to ask and always ready to help!

Kelly · 18 May 2026

5/5

Google

Brilliant and professional service throughout the process from all the team at Ashtons - Julie was a pleasure to work with and Willow was instrumental to making sure the process ran smoothly!

Aarti · 1 May 2025

Agent replied · 7 May 2025

Thank you Aarti for taking the time to leave us a review. We're delighted to hear that Julie, Willow and the rest of the team were able to make your recent property journey such a positive experience for you. We do hope to be able to work with you again in the future. Best wishes, the Ashtons team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ashtons Berkhamsted

How many reviews does Ashtons Berkhamsted have?

Ashtons's Berkhamsted office has 257 reviews across two platforms: 245 on Google, 12 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Ashtons Berkhamsted's rating?

Ashtons Berkhamsted is rated 4.8 out of 5 across all 257 reviews, and 4.8 out of 5 on Google from 245 reviews, checked 9 October 2026.

Has Ashtons won any awards?

Yes. In The Trusted Agent 2026 awards: Ashtons, Berkhamsted won Trusted Agent.

Where is Ashtons's Berkhamsted office?

Ashtons Berkhamsted, 158 High Street, Berkhamsted HP4 3AT.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.