Every review we hold for the Benton office, from every platform, shown as written. First names only.
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5/5
GoogleClaire and Owen have done a great job of getting my flat sold within a week of being advertised with multiple offers. Great photos added, keen to help and communication was excellent. Couldnβt recommend anymore great service
Tony Β· 13 July 2025
Agent replied
Thank you so much for taking out the time to leave us a review :)
We wish you all the best in the future
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5/5
GoogleA big thanks to John, Lynn and the rest of the Bowes Mitchell team who completed the sale of my house with reassuring ease despite the COVID-19 lockdown. The service was first class and always packed with humour and friendliness. It was a pleasure meeting you all.PositiveResponsiveness, Quality, Professionalism, Value
Ian Β· 20 June 2021
Agent replied Β· 19 June 2024
Once again Ian, thanks for your kind words and compliments, which I have forwarded on to the rest of my team. I'm just delighted we were able to resolve everything to everyone's satisfaction considering the "Covid lock-down" & the distances involved. Good luck for the future John
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5/5
GoogleNo messing around, got my house on the market straight away and sold within 48 hours. Any questions the team were happy to answer and were on hand to help liaise between everyone. Wouldn't hesitate to use them again, thank you Claire and Michael and the Bowes Mitchell team!!PositiveResponsiveness, Professionalism
Nichola Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you for your review:)
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5/5
GoogleRecently sold a house through Bowes Mitchell and met their mortgage advisor Thelma who is based at the office. Thelma was a fantastic support when applying for our new mortgage and sorted everything out with minimal fuss and hassle for me. Defiently use Bowes Mitchell again and Thelma.PositiveProfessionalism
Andrew Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you so much for taking out the time to leave us a review :)
We wish you all the best in the future
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5/5
GoogleBowes Mitchell Benton have been brilliant all the staff have been professional but above human I would highly recommend them if you buying or selling.
A special thank you to Claire who has been great since day one.PositiveResponsiveness, Quality, Professionalism, Value
Phil Β· 20 June 2022
Agent replied Β· 19 June 2024
:)
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5/5
GoogleGreat Estate Agents, helped us through the whole process from start to finish and achieved a very quick sale. We were kept in the loop during the sale process. Will definitely be using them again and recommending them to friends and family. Thanks for your help Claire, Michael and the team!
Luke Β· 17 August 2020
Agent replied
Hi Luke thanks for your great review for my great team. You know what they say about no "I" in team? Don't forget us when you move on. Best regards John (& my team)
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5/5
GoogleThank you to the Team at Bowes Mitchell Estate Agents, Benton. The Team marketed our house well by listening to what we wanted. Michael went above and beyond to support and advise us during the sale. Lynn, Clare and Michael sold our house quickly and were friendly and enthusiastic throughout.
Lee Β· 17 August 2020
Agent replied
Good afternoon Lee, I would like to thank you personally for your complimentary review & kind words. Please be reassured that I will pass these onto Lynn, Clare & Michael.
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5/5
GoogleA big thank you to Claire Wakeling from Bowes Mitchell Estate agents. Claire went above and beyond her job title, also if you are a landlord Bowes Mitchell will take good care of your property. Always checking and caring that nothing happens to your rental. All the best Bowes Mitchell!!
Carole Β· 31 July 2020
Agent replied Β· 31 July 2023
A belated βthank youβ for your compliments. I will tell Claire how much you appreciate her being able to resolve your issues
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5/5
GoogleKnowledgeable, honest and pleasure to deal with. Clare and the team have been fantastic from my first viewing, to stepping through the sale process and finally completion. They are honest and transparent with excellent communication. I look forward to collecting the keys!
Abigail Β· 27 July 2024
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5/5
GoogleReally positive interactions with this group of agents. Claire was friendly and very efficient dealing with any queries in a timely manner - made purchasing a property that bit smoother! Thank you.
Cait Β· 1 February 2023
Agent replied Β· 31 July 2023
Thank you so much for your kind words! π
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5/5
GoogleA big thank you to Claire Wakeling from Bowes Mitchell Estate agents. Claire went above and beyond her job title, also if you are a landlord Bowes Mitchell will take good care of your property. Always checking and caring that nothing happens to your rental. All the best Bowes Mitchell!!
Carole Β· 18 August 2019
Agent replied
A belated βthank youβ for your compliments. I will tell Claire how much you appreciate her being able to resolve your issues
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5/5
GoogleThankyou to Chloe the mortgage advisor at
Norwood the Benton branch Newcastle. My
grandson and his partner has purchased a
property with Norwood. And found it very
difficult getting a mortgage. From numerous
places. If it wasn't for Chloe the mortgage
advisor from Norwood estate agents Benton
who went above and beyond. They would of
lost the house they so wanted. Chloe
managed to Secure a mortgage within two
days. She kept them in the loop at all times of
the day. Thankyou Chloe you are an asset to
the company. I will definitely be coming to
you when my fixed rate mortgage is up for
renewal. Also thankyou to claire the valuator
that showed us all around the property she
was very helpful. A very nice lady. I have no
hesitation in recommending this estate agent
to Anyone seeking a mortgage. Or buying or
selling a property.π‘
Sharon Β· 3 December 2022
Agent replied Β· 31 July 2023
So pleased Chloe could help, she is great at what she does!!
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5/5
GoogleThank you Katie for all your help dealing with the sale of my property - very quick to respond to queries!
Jo-Anne Β· 10 April 2025
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5/5
GoogleFrom initial valuation to final sale staff have been thorough and professional. I had dealings with Claire, Michael and Lynne. All were very friendly and helpful. Always did what they said they would do and remained in contact throughout the selling process.
Would highly recommend.
Lesley Β· 21 September 2020
Agent replied
Many thanks for your review! i will pass on your kind words onto Claire, Michael and Lynne. We wish you all the best in the future!
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1/5
GoogleTerrible customer service. Requested to view a publicly listed property over two weeks ago, no contact until we chased it up several days ago. Appointment made to finally view said property today only to be contacted 5 hours before saying the house had been bought. Not the first time we have been completely neglected by this letting agency before we've even looked round a property. If the attentiveness is this poor before even viewing a property I dread to think how they function with actual tenants.
Alex Β· 18 August 2019
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5/5
GoogleClare and Owen both were exceptional. They replied efficiently to emails and my calls to provide frequent updates and help with chasing the other side. They made the whole process much smoother and less stressful, so thank you!
Esther Β· 13 February 2026
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5/5
GoogleSmooth as clockwork. Claire was amazing in helping selling my own home and buying another. An absolute pleasure. Thank you. Iβd definitely use againβ¦ but not for a few years x
Mark Β· 3 December 2022
Agent replied Β· 31 July 2023
Fantastic thank you! If you have any friends and family that we can help you could bag yourself a Β£100 referral fee!
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5/5
GoogleClare was brilliant to deal with, when the sale was progressing slowly, she was on it, chasing the other side to ensure the sale went through smoothly.
Samantha Β· 15 January 2025
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5/5
GoogleExcellent and friendly team. Katie was especially helpful in showing us around potential properties. Aimee helped sort the paperwork out quickly. Thank you all for your help.
Savio Β· 15 January 2025
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5/5
GoogleAmazing service! Really friendly staff who made me feel very supported throughout the purchase of my new flat, especially Clare who really came through to help me secure the property. Couldn't be more grateful!
Laura Β· 31 July 2022
Agent replied Β· 31 July 2023
Thank you Laura!
We are sure you will love your new place and should you need anything else don't be afraid to ask.
Kind regards
Bowes Mitchell
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5/5
GoogleClare and Michael were first class in the purchase process for my new flat keeping me updated every step of the way , and actively progressing the sale all the way. Thanks again.PositiveResponsiveness, Professionalism
Neil Β· 20 June 2022
Agent replied Β· 19 June 2024
Neil thank you for taking the time to leave this wonderful review. We wish you all the best in the future.
Bowes Mitchell team
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5/5
GoogleGreat support and customer experience. Everything went smoothly that led to a successful completion and hand over.Very impressed.Thanks a million.
Charity Β· 27 September 2023
Agent replied Β· 25 March 2024
Thank you so much for your kind words and 5-star review! We are so grateful for your business and your support.
We are especially pleased to hear that you had a great customer experience and that you were impressed with our support. We strive to provide our clients with the best possible service, and we are glad that you were happy with the outcome of your transaction.
We understand that buying or selling a property can be a complex and stressful process, so we are committed to making it as smooth and easy as possible for our clients. We are grateful for your feedback, and we will continue to work hard to provide our clients with the best possible service.
Thank you again for your kind words and your business. We appreciate your trust and support.
Sincerely,
Inde
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5/5
GoogleI bought my house 15 years ago and have now sold it with Bowes Mitchell. Always a very professional company . Thanks to Michael and Clare for their smiling faces and good advice.
Matty Β· 31 July 2022
Agent replied Β· 31 July 2023
Thank you so much for leaving such a great review :)
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5/5
GoogleClare and her team were fantastic, our house sold in no time at all thanks to their marketing strategy. Communication was prompt and helpful. I would have no hesitation using them again or recommending to others, thanks.
Tom Β· 27 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.