5/5
GoogleMartin was outstanding. Felt so nice to have the person showing the property actually be invested and empathic to our needs and queries unlike other agencies we have encountered. Enthusiastic and approachable. Brilliant experience :)
Trusted Agent profile · Belfast
Simon Brien Residential South Belfast reviews
★★★★★
260 reviews across 2 platforms
525 Lisburn Road, Belfast, BT9 7GQ
Part of Simon Brien Residential South, see every office.
Simon Brien Residential South's office in Belfast, at 525 Lisburn Road, is rated 4.0 out of 5 across 260 reviews on two platforms, including 155 Google reviews rated 4.1.
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Reviews
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
Google5/5
TrustpilotRachel cooney
The communication with our advisor Rachel Cooney was absolutely brilliant she made every step of the journey stress free and the whole process went really smooth and fast . We recommend 100%
5/5
GoogleFriendly professional service, quick to respond.
5/5
TrustpilotThank you Nora Meaney of Sherryfitz…
Thank you Nora Meaney of Sherryfitz Carlow…who make the whole purchase a fantastic experience!!
5/5
TrustpilotExcellent support for mortgage and mortgage insurance
Chris and Ivana were excellent throughout the whole process and helped us close in a timely and easy fashion. Job well done!
5/5
GoogleOur property manager Karen has been great with us from the offset, taking any concerns very seriously and resolving any issues in a very timely manner. Would recommend that anyone work with Karen!!
5/5
GoogleI worked with Emma Brennan and I would recommend her to anyone looking to sell their home. Emma was great to work with and her knowledge of the market is exceptional.PositiveResponsiveness, Professionalism
5/5
GoogleQuick responses, candid conversations, easy solutions to issues! As a renter it's hard to ever feel the estate agent has any concern or care for you past getting your signatures in the needed places. I felt different here with guidance given over my unique employee circumstances at the time (moving between two jobs), understanding one box/form doesn't fit everyone and a bespoke friendly service with modern technology and a fair independent inventory made me feel supported and that they did care that I was happy with the property. Would reccomend all day long!
5/5
GoogleGreat service! I am currently tenant of a property managed by Simon Brien. Rory is very helpful and responds as quickly as possible. Rory makes sure to address emails regarding any concerns and gives all information required in time. Been a smooth and great experience.
5/5
GoogleExcellent service from all the staff i have dealt with. I am currently a tenant of a property managed by Simon Brien. Phillip is very helpful and responds as quickly as possible. Any issues i have or concerns are dealt with quickly and professional.
5/5
GoogleAs a first time buyer I was a little unsure about the property market in general but Thomas was a great help in finding my property. Recommend.PositiveResponsiveness, Quality, Professionalism
2/5
TrustpilotAt least lock the house up after viewings!!!
While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.
1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.
5/5
TrustpilotWe bought our first house recently and…
We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy
1/5
TrustpilotPurchased new house through Sherry Fitz
Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!
5/5
GoogleHighly recommend, lovely staff. Thank you so much to Steven for helping me out!
3/5
TrustpilotIf you are renting
If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be
3/5
TrustpilotSlow
Found any sherry Fitz franchise I've tried to contact to be very slow to respond if they responded at all.
5/5
GoogleBought a house from them and nothing was too much bother. Mark was a total gentleman to deal with from start to finish
1/5
TrustpilotAvoid their incompetent Lettings agents
We used SherryFitzgerald to manage our rental property in D8 for 2 years. During the period, they inspected the property 4 times and told us it was all ok to be re-let. However on my own inspection I found serious water damage in 3 area that were totally ignored and cost 1000’s to put right. After a complaint was raised and followed up, nothing was admitted so we fired them! They are incompetent and just want to churn properties. Avoid! Avoid! Avoid!
5/5
GoogleI have had a very good experience with the whole team from start to finish. From the moment I called in to enquire about the property, then viewed it and then finally got it - everyone I dealt with was super helpful, professional and just really good to work with. Thanks everyone for you help in getting my dream home. I cannot thank you enough for making it possible.
1/5
TrustpilotMy personal experience with their…
My personal experience with their Galway branch in particular Tony Kavanagh has been very negative, issues dealt with in a highly unprofessional manner.
5/5
GoogleAs first time landlords we chose Simon Brien to let out our property. They were very knowledgeable of the market and found us an excellent tenant. Martin in particular was extremely helpful and I would highly recommend them.
2/5
GoogleTo anyone considering using Simon Brien to sell your house, be aware that they will not engage with all bidders. …
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Tell us what you need and we'll put you in touch. Simon Brien Residential South Belfast hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Belfast.
