Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI went with their mortgage broker…
I went with their mortgage broker service and they provided me at the end with the absoulote worst offer in the market making my pay more than 7K over 3 years.
As my house was B3 BER and it was eligible for green mortgage and I pointed this out explicitly a couple of times.
How incompetence can these people be, you literally have one single job as a mortgage broker is to provide the best offer for the home buyer !
Not to mention that their service was paid not like the other free brokers.
Omar · 12 September 2026
Agent replied · 22 September 2026
Dear Omar,
Thank you for taking the time to leave feedback. We are sorry that your experience with our mortgage brokerage was unsatisfactory.
We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.
Regards,
Sarah
★★★★★ 5/5
TrustpilotLiz Ryan Phibsborough branch
As an investor,developer and home owner I am hugely impressed by Liz Ryan of Sherry Fitzgerald's Phibsborough branch. I am more knowledgeable than most about the property market so can speak with experience and say that she is one of the best agents in the city. Liz is honest, professional, incisive, informative and empathic. She has a great knowledge of the Dublin 7 market. She offers no false hopes in order to get the business and is spot on in her predictions. She appeals to both buyers and sellers. As a seller I am impressed at how well she relates to buyers, always keeping all bidders on board, as often the highest bidder may pull out. When it happened in my case Liz assured me in her calm manner that it wasn't going to be an issue. I was especially impressed by the sensitivity Liz showed in selling the family home after my mother's death. Liz has handled two sales for me and I would have no hesitation in recommending her highly.
Wes · 8 May 2026
★★★★★ 5/5
Trustpilot10/10
A big thank you to Adrian and James who were an absolute pleasure to deal with right from reserving the house up until receiving the keys. Excellent communication throughout and plenty of assistance with the whole process. As first time buyers we were quite new to the process. However both lads made the process as simple and user friendly as possible. Would 100% recommend.
Mr · 10 August 2026
★★★★★ 1/5
GoogleThe absolute worst people to deal with when renting. They tried to scam us out of our deposit. Basically had to go above their heads and get TDS to give us our rightful money back.
The agent in charge in writing told us we will be getting a full deposit back, we started the moving out process with TDS ourselves as they were terrible to communicate with and we didn’t trust the agency to do it right. Boy were we right. Legally via TDS they most make claims to the deposit within a month of the process starting. Suddenly a month later instead of returning the deposit the agent in charge looked through a report saying they will have to make claims off deposit. It was too late, new tenant was already living there too. TDS warned them of the time expiring and they should be returning in it full. They didn’t. Took almost 3 months to get our deposit back as TDS had to force them to. Thank go tenancy deposit scheme exists. Be warned if you rent with them make sure your deposit is with TDS and when you move out on that day begin the process with TDS yourself. As they will delay for months before they will start the process they should themselves.
Nvm the fact that the agency and landlord didn’t do anything about massive cracks in walls in the houses on the street, some were literally structurally unsafe to live in as you could fit a pound coin in the wall. But hey as long as you fill their pockets with £1k a month rent who cares if the building falls on top of you huh?
Nightmare people, terrible communication, and half the agents don’t know anything about the property you are renting. When people were viewing the house I had to tell them of amenities cause a wee young fella had no clue if the house even had a washing machine. Just over all a horrible experience.
Monika · 22 September 2025
★★★★★ 5/5
GoogleI dealt with Simon Brien on a house I didn’t end up purchasing but they were lovely to deal with (Susie in the North Belfast Office) so I used them to sell my own house. Susie put me in touch with Ben Wilkinson (South Belfast Office), who was in touch straight away, out to visit the next day and my house was on the market within one week. Ben was excellent - professional, efficient, solid advice and super responsive. I couldn’t have asked for a better result. Highly recommend
Cathy · 21 June 2025
★★★★★ 5/5
TrustpilotStuart o,Grady
Stuart o, Grady
Is fantastic auctioneer he goes above and beyond he’s so easy to deal with and always kind and pleasant. He pushes to make sure that the property gets the price that it deserves and whether you are buying or selling a house you can put your full trust in him, he says what he means and means what he says.And it’s very honest which is a rare quality we are so grateful for everything he has done getting our house sold and our new home bought we are forever grateful
Emma · 16 July 2026
★★★★★ 1/5
TrustpilotHorrible experience renting with them
Horrible experience renting with them. I visited the apartment that had faulty balcony door, which they said would be fixed before I move in. It was not fixed, the house was extremely dirty with food residue in the fridge, many light bulbs not working (they fixed it after a week). Right now, more than 2 weeks after moving in, the balcony door is still not fixed. I’ll never rent with them again.
Bruno · 11 December 2025
Agent replied · 25 May 2026
Dear Bruno,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and take feedback like this seriously.
We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution.
Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible.
Kind regards,
Sarah
★★★★★ 1/5
TrustpilotProfessionalism = 0/10
The professionalism of this agency is 0/10.
Me and my girlfriend were trying to found an house to rent by ourselves, but alone in this house crisis is difficult to reach someone before others, so we decided to contact S.F. Agency:
The first appointments went great, with a lot of positive feedback and illusions of care of the customer, but at the clue, when we were ready to sign for a cozy home that we liked a lot, the agent disappeared. No more emails and no more appointments.
We asked for news and the response was: “the landlord has to think about his options.
Would you like to visit again this other house? (that we didn’t like and the agent perfectly knew, because we spoke about it)”.
After answering that we would like to have another appointment to discuss the opportunities, the agent disappeared again, this time forever.
I really hope that your chances of getting a house will be better than ours, but try to find it yourself instead of giving this agency the opportunity to illuse you.
Simone · 23 May 2026
★★★★★ 5/5
TrustpilotLong-Term Tenants - Excellent Service
We were tenants of a Sherry Fitz property for almost 7 years, and were always happy with how they handled our inquiries. They were also very helpful when it came to us moving out, and accommodated us when we needed to change the date. SF also returned our deposit promptly. Incidentally, Paul, who was responsible for conducting the intermittent inspections, was an absolute delight!
Patrick · 7 September 2026
★★★★★ 5/5
TrustpilotI just wanted to give a shoutout to…
I just wanted to give a shoutout to Pippy Proger, the real estate agent who helped us buy our new apartment. She was absolutely fantastic throughout the entire process! One thing that really stood out to me was how prompt she was - every time we had a question or concern, she was right there to help us out.And the process itself was incredibly smooth. Buying a new apartment can be stressful, but Pippy made everything feel easy and straightforward. She was always available to answer our questions and address any concerns that we had, which made the whole experience much more pleasant.Overall, I would highly recommend Pippy to anyone who's looking for a top-notch real estate agent. She's professional, knowledgeable, and a pleasure to work with. Thank you, Pippy, for helping us find our dream home!
Egor · 11 March 2023
Agent replied · 24 August 2024
Many thanks for your kind review Egor, we wish you all the best in your new apartment.All the team at Sherry FitzGerald
★★★★★ 1/5
TrustpilotWe sold a house in Galway with Sherry…
We sold a house in Galway with Sherry Fitz. I really regret choosing them. We did had some bad luck. The agent had an illness mid way the sale and then another agent had to sell it who'd no interest as, our property was small. But also, their process is to only do viewings twice a week. If people couldn't make those viewings they wouldn't show them the house. It definitely didn't show the house to all those who might have been interested. The second agent didn't follow up with several people who'd shown interest, despite me asking if she did. Over all, there far better agents in Galway who are flexible and will do more work to show your house. Before you sell, contact a few agents as if you are buying and see how easy the make it to view a house etc. Wish I'd done that.
Mh · 21 June 2025
Agent replied · 25 May 2026
Good morning,
We appreciate you taking the time to give feedback. Given the serious nature of your comments, we would appreciate an opportunity to speak with you as soon as possible.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
★★★★★ 5/5
TrustpilotProfessional
I had a great experience working with Linda Christopher from start to finish. She was professional, responsive, and made the whole process feel straightforward and stress-free. Communication was clear at every stage, and she was always available to answer questions or provide guidance when needed.
Her knowledge of the market and attention to detail really stood out, and I felt supported throughout the purchase of my new home. I would highly recommend her to anyone looking for a reliable and efficient estate agent.
Miss · 18 March 2026
★★★★★ 5/5
TrustpilotSherryfitzgerald O'Leary Kinsella
From the start when I met the yeam from Sherryfitzgerald O'Leary Kinsella it was a professional, well organised and pleasant. They kept me well informed at every step of the process. From how to prepare the house for viewings to making sure all my paperwork was in order. Any query I had was promptly dealt with and felt they were working diligently on my behalf at every stage.
PATRICK · 22 May 2026
★★★★★ 5/5
TrustpilotPleasure to work with
Bought a house in the area recently through Linda Christopher at Sherry Fitz in Gorey and for her part the process could not have gone smoother. Always responsive and ready to clear up details or follow up on a question, and always attentive to both vendor and buyer to help facilitate the process. Absolute pleasure to work with
Luke · 8 July 2026
★★★★★ 5/5
Trustpilotfinally after a long wait i got my…
finally after a long wait i got my house sorted and i must say with the help of Linda in Gorey office it was a pleasure dealing with Linda so helpful and on the ball all the time and nothing was a problem for her ,top marks 10/10
Paul · 6 January 2026
Agent replied · 25 May 2026
Hi Paul,
Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future.
Kind regards
Sherry FitzGerald O'Leary Kinsella
★★★★★ 5/5
TrustpilotHad a great experience with these
Had a great experience with these, very helpful and delight to deal with. Jerri-ann was very polite friendly and a joy to speak with and John was lovely and answered any questions we had and if he didn't know he went and found out and got back to us.
Aideen · 18 April 2024
Agent replied · 24 August 2024
Hi Aideen, Thank you for taking the time to provide us feedback. We wish you the best of luck in the future. Regards, The Sherry FitzGerald Team
★★★★★ 5/5
GoogleChloe was brilliant from the outset. Very knowledgable and so helpful. Really appreciate all her help along the way.
Ciara · 16 March 2026
★★★★★ 5/5
TrustpilotNathan was excellent and professional.
We just purchased our first house with Nathan and it was a great experience from start to finish. He was welcoming, friendly, informative and just a nice guy. Always replied back within the hour and very professional. Great experience and a massive thank you Nathan.
Danielle · 16 July 2025
★★★★★ 5/5
TrustpilotAisling has been so helpful throughout…
Aisling has been so helpful throughout this whole process. She always got back with answers to my queries promptly and kept me updated as to how the construction was going. Buying a house and moving can be exhausting and stressful but when you have someone reliable looking after you, it takes some of the pressure off. That’s what Aisling did for me.
Linda · 4 December 2024
★★★★★ 1/5
TrustpilotDeposit holders
I rented a house with my ex girlfriend, unfortunately we broke up. She contacted the real estate because I was leaving the house to include another person in the contract, they made an agreement with my ex to pay only her part because they will sell the house in 2 months. After this they decided to try to find some excuse for don't pay back complaining about the mattresses, luckily we had pictures to prove was so bad. Later on was excuses about don't have acess to his father account because he passed way. An huge company should not support this kind of things.
Juliano · 11 October 2024
Agent replied · 23 October 2024
Hi Juliano,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
★★★★★ 5/5
TrustpilotRecently got a mortgage and Nora was a…
Recently got a mortgage and Nora was a great support to me. She was swift in responding to emails, text messages and phone calls whenever I contacted her with regards to the sale process. Sometimes made phone calls on my behalf to significant others or directed me on who to call in the bid expedite the process. She was so friendly and always ready to help even when she was on holidays. Will recommend Serry Fitzgerald McDermott company to anyone interested in buying their own home any day.
Shirley · 26 November 2023
★★★★★ 1/5
TrustpilotVery annoyed with sherry fitzgerald…
Very annoyed with sherry fitzgerald tallaght. Mislead about a few things during the already stressful process of buying apartment. I was told on a couple of occasions that furniture was included so I gave all my furniture to charity shop, only to find a completely empty apartment to move into. Have to now spend money I don't have to buy a whole new set of furniture on Christmas week. Very unprofessional people.
Annoyed · 21 December 2024
Agent replied · 29 December 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with our office in Tallaght was unsatisfactory.We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
★★★★★ 5/5
TrustpilotFantastic experience with Linda at…
Fantastic experience with Linda at Sherry Fitz Gorey. We were delighted with the professionalism and speed the LTV valuation was provided in. Very helpful staff and very easy process overall.
Aisling · 9 March 2026
Agent replied · 25 May 2026
Hi Aisling,
Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future.
Kind regards
Sherry FitzGerald
★★★★★ 1/5
GoogleHad many problems with both the landlord and the agent despite fully cooperating with every request made by the agent. Most notably having entry denied to a property I lived in over Easter week of 2016, being asked me to give up my keys for maintenance purposes as all the spare keys were out on loan. When it came to getting my keys back they were placed in an reused envelope with someone else's name scored out although still readable (data protection?), in a communal area accessible to three flats with 'Do not open: Tenants keys enclosed' written on the envelope. Highly unprofessional in this regard and I should not have had access to the property revoked. They also called me when I left a Google review which is very unprofessional and not how I agreed for my data to be processed, need to wise up tbh. There was £821 initially deducted from our deposit and upon going to the TDS this amount was deemed unfair and we recieved 100% of the deposit back.
Maire · 27 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.