Simon Brien Residential South Belfast reviews

★★★★★ 1/5

Trustpilot

No respect, no professionalism, BIG No company!

OH, my God! they are careless and 100% unprofessional. We traveled to Ireland to see their propriety. The call center girl was dry manners like she was doing a huge favor to call you and let you visit the room. The man to show the house came late, forgot the keys, and didn't have a clue about the house. The property was dirty, smelling, and damaged. The next day when we asked questions about the house's functioning they got angry and someone informed us that the house had been rented. I wonder if there is a worse service than that. My experience was below the expectations. I hope that the Irish real state market can not be based on that, no respect to the prospect.

Rosana · 19 June 2024

★★★★★ 1/5

Trustpilot

Never again would I deal with sherry…

Never again would I deal with sherry Fitzgerald Farrell after my experience with Justin. He was the most unprofessional person iv ever come across and shafted me over a house I was the highest bidder on for weeks. It’s so obvious he sold it to a friend or someone he knows. I’m absolutely disgusted and angry and upset at the way he’s treated us .the online bidding platform magically kicked me off the bidding and I contacted Justin to tell him and he hung up on me and wouldn’t return my calls or texts. And boom house sold to someone else in minutes after I being the highest bidder for weeks.

Suzanne · 13 June 2024

★★★★★ 5/5

Google

Absolutely outstanding service from Simon Brien! The team was professional, responsive, and made the entire process smooth and stress-free. Their attention to detail and commitment to delivering the best results truly set them apart. I couldn’t be happier with the experience and would highly recommend them to anyone looking for top-quality service.

Abujour · 2 April 2026

★★★★★ 5/5

Trustpilot

Great to deal with

I have had a very positive experience working with Linda Christopher from SherryFitzgerald O'Leary Kinsella in Gorey. Clear communication and support during the sale of my home.

Arlene · 3 February 2026

★★★★★ 5/5

Google

I've had a fantastic experience dealing with Simon Brien. Everyone has been super helpful and their feedback and responsiveness has been second to none. Jonathan Killen was exceptional in providing us with information and had a very …

Paddy · 16 April 2025

★★★★★ 1/5

Google

Be careful with this company, they are very dodgy, we submitted the application and no reply for 3 days. When we called Lee said that the landlord was considering all the applications. We will have a reply in 24 h. It was stinking already, so I made an enquiry with a fake account and requested a viewing. There were viewings available for next week. I would not trust this letting agency.

Patricia · 27 August 2023

★★★★★ 5/5

Trustpilot

5 stars for Tallaght office

Ronan and Sean in the Tallaght office office helped us with the sale of our dad's house after he died. The virtual staging helped to show the house in a more contemporary way. And queries we had, were promptly handled. Professional service overall. Robert

Robert · 8 May 2026

★★★★★ 5/5

Google

Thank you Kitty (Leahy) for your attention to detail, your efficient manner and your prompt and respectful communication throughout the rental process . At all times I could rely on your professional attitude. I would have no hesitation in recommending you and the SimonBrien Agency.

Moira · 26 September 2024

★★★★★ 1/5

Trustpilot

We as a customer we have right to know…

We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.

Hemanth · 8 September 2023

★★★★★ 5/5

Trustpilot

Sherry Fitzgerald's communication with…

Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.

Helen · 6 January 2023

★★★★★ 1/5

Trustpilot

Unprofessional and very disappointing

My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.

Liat · 4 January 2022

★★★★★ 5/5

Google

I contacted Tom O’Doherty as I was looking to purchase my first property in Newcastle, England. Tom was extremely helpful and friendly, and managed to demystify the purchasing process for me and my girlfriend. I was impressed as Tom was very knowledgable about the wider UK property market, although he is based in Northern Ireland. His advice was well researched and clearly explained - I would definitely use Tom again for further property advice.PositiveResponsiveness, Quality

Harry · 27 August 2022

★★★★★ 5/5

Trustpilot

Instructed Sherry Fitz to sell my home…

Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.

Ger · 21 October 2021

★★★★★ 5/5

Trustpilot

I have just bought my very own and…

I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!

Kristina · 16 December 2023

★★★★★ 5/5

Google

Since moving to Simon Brien two years ago, we've found the service excellent value for money. Our Dedicated Property Manager, Kitty Leahy is very attentive / informed and has been a great asset. Karen Turner has also offered great assistance.

Alan · 26 September 2024

★★★★★ 5/5

Trustpilot

This is a review for Paul Stack and…

This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom

Tom · 30 November 2020

★★★★★ 3/5

Trustpilot

I appreciate that the basics were…

I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.

Zofia · 23 June 2025

★★★★★ 2/5

Google

Easier to get in contact with than other estate agents. House was staged in a way to hide a variety of damage. Didn't even remove their sign after the sale of the house.

Eunan · 25 November 2024

★★★★★ 5/5

Google

Simply outstanding and uber professional. Simon Brien Residential helped me to rent a property I have always wanted to live in - I am now living in it and am incredibly happy. Right from the initial viewing to follow up matters, the service has been tremendous. A special thank you has to go to Rory Gibson. My appreciation for his attention to any queries I have had has been amazing, both at application stage and now as a tenant - nothing, and I mean nothing has been a problem to him. He has went above and beyond in assisting me; from his instant responses to matters I have raised with him, to ensuring third parties contact me where repairs etc were needed immediately - his instructions to them are always exceptionally prompt and precise. I have never met anyone before who provides such an impressive service. He makes me feel that I am the only client he has! Rory is an excellent ambassador for Simon Brien Residential. If you want your property rental to be a success, look no further!

Stephen · 28 August 2019

★★★★★ 1/5

Trustpilot

Placed an order and then there was no…

Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.

Tat · 14 April 2024

★★★★★ 5/5

Trustpilot

Residential House Sale

Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.

Noife · 12 September 2024

★★★★★ 1/5

Google

Very unprofessional, made appointment for a viewing they didn’t show up, when I rang the office they said the guy was already heading back to the office & give no other explanation or apology.

Zoe · 16 February 2026

★★★★★ 5/5

Google

Great experience, as someone who is new to the area, they made the whole process very easy and supported me along the way. Martin was great, had a brilliant viewing, very knowledgeable and professional but he also was very relatable, the perfect mix. His support with the application process was great. Very responsive and kept me well informed. Would highly recommend.

Lisa · 27 August 2022

★★★★★ 5/5

Google

I would highly recommend Simon O'Brien Residential and in particular Robin Lyons who dealt with the sale of our house. He guided us through the sale in a professional and efficient manner achieving a price that we were very happy with. It is my honest opinion that this would not have been achieved with another agent.PositiveResponsiveness, Quality, Professionalism, Value

Gerard · 27 August 2022