Trusted Agent profile · Belfast

Simon Brien Residential South Belfast reviews

4.0

★★★★★ Great

270 reviews across 2 platforms

525 Lisburn Road, Belfast, BT9 7GQ

Part of Simon Brien Residential South, see every office.

Simon Brien Residential South's office in Belfast, at 525 Lisburn Road, is rated 4.0 out of 5 across 270 reviews on two platforms, including 165 Google reviews rated 4.1.

Google logo

4.1 / 5

165

Reviews on Google

This office

Trustpilot logo

105

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Belfast office, from every platform, shown as written. First names only.

1/5

Google

Terrible service. We’ve been trying to arrange property viewings through this estate agents for over a week. It takes them days to respond by email and by that time their reply is: “Sorry our bookings are full on that date.” ...Were they full 4 DAYS AGO when we first contacted you..?? They seem extremely unprofessional and we will definitely be avoiding this agency in future.

L · 27 August 2020

1/5

Google

I bought house from Simon Brian. This is new house and they didn't tell about standards. New house don't have TV WALL MOUNT PLACE and no USB plugs. Now customers are expecting these are standards. For Upgrades also only 3 different items (3 different carpets and 3 different kitchen tops) and no one is good looking. It should be customer choice instead of agent choice...

Ramesh · 27 August 2020

4/5

Google

Jennifer and Martin were very helpful with my apartment rental, got what I was looking for very quickly and efficiently. All good!

Joseph · 28 August 2017

5/5

Trustpilot

Professional service and Transparent processes

Keenly priced service. Accurate determination of the asking price relative to the expected selling price, which surpassed the asking price by about 12%. Very professional management of the viewings and queries. The online MySherryFitzgerald platform bidding system was transparent and most fair and we wish all estate agents used this system.

Anna · 3 November 2022

5/5

Trustpilot

Excellent service sabrina in the…

Excellent service sabrina in the dunshaughlin branch was brilliant so easy to deal with always willing to help with any query. Kept on top of everyone so things kept moving. Absolute pleasure to deal with. Thank you sabrina.

S · 17 November 2023

5/5

Google

Martin Extremely professional and responded to all my queries with a lot patience. He handed over the apartment as per the commitment and gave all the required instructions to settle quickly. Thanks again Martin and Team at Simon Brien :) Highly recommended to everyone looking for House letting services in Belfast.

Kamini · 15 October 2022

5/5

Trustpilot

Outstanding assistance and support

We got our mortgage and life cover with the aid of our fabulous advisor Noreen McKenzie. Superb knowledge and expertise as well as friendly support through all the ups and downs. She was always available. We have recommended SF and specifically Noreen to family members and friends who are beginning the house hunting journey.

V.J · 31 May 2022

5/5

Google

Excellent service recently, particularly from Claire Dobbin who is responsive, professional and a pleasure to work withPositiveResponsiveness, Professionalism

David · 27 August 2022

Agent replied · 26 August 2024

Thanks David, we really appreciate your review and will pass on your kind words to Claire

5/5

Google

Very good service. Phillip has been very helpful with any problems I’ve had with the apartment.

Michael · 28 August 2019

5/5

Google

Great company to deal with, Thomas was especially helpful and I highly recommend them to anyone

Ryan · 28 August 2019

5/5

Google

Great service and great staff. Special thanks to Rory and the Property Management department

Manoel · 28 August 2019

5/5

Trustpilot

Professionalism

Professionalism, knowledgeable and platform use is first class

Padhraig · 14 February 2023

Agent replied · 24 August 2024

Many thanks for your kind review, we wish you all the best in the future.All the team at Sherry FitzGerald

5/5

Trustpilot

Excellent service making the whole…

Excellent service making the whole experience straightforward and painless.

Linda · 4 January 2023

Agent replied · 24 August 2024

We're glad you had a good experience with Sherry FitzGerald and we wish you all the best for the future.All the team at Sherry FitzGerald

5/5

Google

We have been very happy as tenants under Simon Brien Residential. They have attended to our concerns with courtesy and any needed repairs to the property were carried out promptly and professionally. Also the property management team were quick to respond to our needs and provide us with excellent service and support throughout our tenancy. Geoff, Heather and Karen Elliott

Karen · 28 August 2018

5/5

Trustpilot

A very approachable team who treat…

A very approachable team who treat their clients with fairness, respect & understanding.

Mary · 20 August 2024

5/5

Google

I would highly recommend Simon Brien for any of your letting/selling needs. Thomas from the Lisburn Road branch was friendly and professional from the very beginning, and was in regular communication to keep me updated on viewings. My apartment was sold quickly and stress-free and Simon Brien were helpful and knowledgeable throughout the entire process.

Rebecca · 28 August 2019

5/5

Trustpilot

Excellent and professional service from…

Excellent and professional service from Celene and all the team, during my recent sale and purchase of property.Could not recommend the Sherry Fitz Royal team enough. Thank you so much guys

Jason · 12 July 2023

1/5

Google

Rotten people to the core! Property management are never available and ignorant when you eventually get through. They speak to you like you are nothing and they do nothing. Emails and messages are ignored, rude unprofessional people, and Susan the accounts manager needs sacked for the way she spoke to my son, avoid avoid avoid.

Dianne · 28 August 2018

5/5

Google

Best service on this road today Made feel very welcome Not judged by my attire Not looked down on BIG MISTAKE BY OTHERS ON THIS ROAD When I am ready to sell this is the place I will be going to thank you very much to the lovely girl at the main desk. CP

C · 28 August 2017

5/5

Google

I used Jennifer at Simon Brien to rent my current home. From day one she has been super helpful, friendly and patient with us. She always provided us with excellent customer service and helped us with any issues that arose during the letting process as well as throughout the tenancy. I would highly recommend.

Emma · 28 August 2017

5/5

Google

I want to highly recommend the services of Rory Gibson. Thinking of letting your property ?... then look no further than Rory and you can rest assured it is in safe hands. Nothing is too much trouble and I cannot commend his contribution to my experience as a landlord highly enough.

TRACEY · 28 August 2019

5/5

Trustpilot

Kilester office

Fantastic experience from start to finish. Madeline in the Kilester office was so lovely to deal with open and honest with the whole process and answered any question I had. Was a pleasure to work with them and made the buying process very enjoyable.

Miss · 19 July 2021

1/5

Google

It is very suspicious how almost every 5 star reviewer has only one review and this review is of Simon Brien and how they follow the same format and name drop!! Anyways writing this on behalf of a friend - terrible company, zero ethos, ethically questionable. AVOID AT ALL COSTS.

Ashlynn · 28 August 2019

5/5

Google

The Team at Simon Brien have been very helpful throughout the letting process. They go the extra mile to make the process as easy as possible on the leasee. My most recent experience was managed expertly from start to finish by Rory Gibson. You're in good hands with Simon Brien.

Conor · 28 August 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Simon Brien Residential South's Google reviewsLeave Simon Brien Residential South a review

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